Loading AA9 Upgrade to a new Laptop

i am trying to load Acrobat 9 Standard upgrade to a new laptop and it is asking for previous version SN.  i have already loaded this on my desktop pc a while back and can't find anywhere the old version SN.

Hi AA9UpgradeMC,
You may have to contact customer service using the chat option: http://helpx.adobe.com/contact.html?product=acrobat&topic=serial-number-issues-or-activati ng-my-product
Customer service will be able to help you for this activation problem.
Regards,
Ajlan Huda.

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