Loading Blackberry Link desktop Software

I have been trying to load BB link software on my new laptop and the download and install will never fully complete. There is a message that comes up and lists a number of set up options etc and after hitting OK the next prompt does not give the option to install or set up. Does anyone know if there are any issues currently loading this software?
Terry

Hello Terry,
Welcome to the BlackBerry Support Community.
Can you please provide a screenshot of what stage this occurs on?
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Similar Messages

I SEE DELETED PICTURES ON THE BLACKBERRY LINK DESKTOP SOFTWARE

HI
IM USING A BLACKBERRY Z10, HENCE I'VE THE BLACKBERRY LINK SOFTWARE ON MY DESKTOP, I AM UNABLE TO DLETE CERTAIN IMAGES FROM THE LINK SOFTWARE....WHICH I HAD DELETED FROM MY PHONE....
OR TL ME A WAY WERE I COULD DELETE ALL THE PICTURES FROM THE DESKTOP-BLACKBERRY LINK

Could you please turn off you ALL CAPS key when typing in the forum? Thanks.
sneha89 wrote: I AM UNABLE TO DLETE CERTAIN IMAGES FROM THE LINK SOFTWARE....WHICH I HAD DELETED FROM MY PHONE....
OR TL ME A WAY WERE I COULD DELETE ALL THE PICTURES FROM THE DESKTOP-BLACKBERRY LINK
It sounds like those images might have synced to your PC and are not also resident on your PC even if they have been deleted from the handheld z10.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BlackBerry Z10 Desktop Software error. Need help!

Hello sir,
I have a surveilance software ( .alx and .cod ) and i want to instal them to my BB Z10 . I have the version of software 10.1.......and when i open the Desktop software i got a error. See here ->>>http://img14.imageshack.us/img14/6417/7d2p.png Please help me ASAP. Thanks

Oh...that's different from what you first said. If you are not the originator of the app, then the Developer section of this site won't be of any use, for that's for people actually writing the app itself, not those who have various versions of it.
If you can find the bar file of the app somewhere on the internet, you can side-load it to your BB10 via DDPB Installer. There's no guarantee that it'll work correctly, but I've had great luck with side-loads for a few of my favorite apps that are not written for BB10. I don't know how to convert an apk to a bar, but there also are tricks for that. A few minutes searching on Google and I'm sure you'll find all that you need.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Trying to load Blackberry Link on my PC

Trying to load Link on my computer after losing it in crash. However I keep getting an error at the end of the load saying"
"Could not create "C:\windows\temp\WZSE1.tmp" unzip cancelled.

First, on your iPad, share the documents to iTunes. You will be asked for a format to use for the shared document. The choices are Pages, Word and PDF. Select on. If you want to edit the file on your pc and you have MS Office, select Word. Then share the doc to iTunes. You can share all of them that way if you like.
Then start iTunes on your pc. It should be iTunes 11. Connect your iPad to the computer. Select your iPad in iTunes, select Apps from the row of tab presented.
The upper part of the apps window is a list of your apps with some info about them. You want to scroll down below that window to the next section called File Sharing. Look for Pages there and select it. You'll find your docs listed. Transfer them to your pc.
An alternate method is to email them to yourself and get the email on your pc.
Alternately there are some apps that can transfer files. One is called FileExplorer. You can look into those apps to see if they better suit your needs.

Userinit.exe Error when loading BlackBerry Software

Hopefully, someone has come across this.
I have loaded the BlackBerry software on a new Acer laptop and after rebooting, I get the following error:
The exception unknown software exception (0x0eedfade) occurred in the application at location 0x7c812aeb.
I thought at first that it was a memory error with the new laptop. So, I replaced the ram and I still received the same problem.
I then returned the laptop and received another and it's giving me the exact same error message.
There are no events in any of the errors logs.
Any thoughts?

Which version of BlackBerry Desktop Manager you're trying to install? You can get the updated version from the below link -
Desktop Software v6.0.1 B21
File name: 601_b021_multilanguage.exe
File size: 108 MB
Date posted: 15-Dec-10
Download Software
View
BlackBerry Desktop Software v6.0 User Guide.
PLEASE NOTE: If
you are a BlackBerry Enterprise Server user, do not install BlackBerry
Desktop Software v6.0 before consulting your administrator or referring
to KB23745
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

BlackBerry Desktop Software shuts down when connecting secondary device

All,
I have a main and a secondary phone (used for local SIM when traveling abroad)
After I backup my main device I connect my secondary device to be able to "Restore" and have all my contacts sync on both, but alas, once the secondary device is trying to connect the Desktop Software just shuts down without giving any error
The Backup process itself works great
I use the same cable, same USB Port, both devices have a charged battery and work great on a day to day basis
Main Device: BlackBerry 9900
Secondary Device: BlackBerry 9870
Desktop Software Version: 7.0.0.59 (May 16, 2012 Bundle 60)
Laptop OS: Windows XP Professional SP3
Thanks

I'm not familiar with this particular package, but with similar packages from other carriers there's usually a setting that lets the program control your Network - it may only say Wi-Fi.
The BlackBerry drivers include a Dial-Up connection which is probably getting shut down by the software which kills Desktop Manager.
If you turn off that option, the problem should go away (reboot probably a good idea).
Jerry

P205 S6267 problem uninstalling blackberry desktop software error 2738

I have been using Blackberry (BB) desktop software on my laptop to connect with my BB Curve 8320 (version 4.5.0.81)
When trying to syncronize with Windows calendar (running vista home premium with sp2) i encountered a problem where the calendar info on the blackberry was sync'd to windows but 16 hours earlier.
I was told by the helpful BB support people at T-mobile that i needed to download version 6.1 of the BB desktop software as this would fix the problem.
i downloaded and installed (they omitted to add that i should have uninstalled version 4.5 before!).
I now have desktop software that still shows version 4.5...... when i open it up. consequently i tried to uninstall using control panel. In control panel it shows version 6.1, but will not uninstall giving me error message 2738 "could not access VB script run time for custom action"
Also tried uninstalling using ccleaner, same result.
Any ideas out there???
Thanks
Ian

I have been using Blackberry (BB) desktop software on my laptop to connect with my BB Curve 8320 (version 4.5.0.81)
When trying to syncronize with Windows calendar (running vista home premium with sp2) i encountered a problem where the calendar info on the blackberry was sync'd to windows but 16 hours earlier.
I was told by the helpful BB support people at T-mobile that i needed to download version 6.1 of the BB desktop software as this would fix the problem.
i downloaded and installed (they omitted to add that i should have uninstalled version 4.5 before!).
I now have desktop software that still shows version 4.5...... when i open it up. consequently i tried to uninstall using control panel. In control panel it shows version 6.1, but will not uninstall giving me error message 2738 "could not access VB script run time for custom action"
Also tried uninstalling using ccleaner, same result.
Any ideas out there???
Thanks
Ian

Blackberry 7.0 Desktop software not recognising Microsoft Office 2003

The Blackberry 7 Desktop software will not recognize my Microsoft Outlook 2003 contacts and calendar. How can I resolve this so I can Sync to my Touch 9860?

Hello PeterS and welcome to the BlackBerry® Support Community Forums.
Sorry to hear your BlackBerry® Desktop Software is not recognizing your Microsoft® Outlook® client.
For clarification, you are unable to select Outlook from the list when you go to configure they synchronization or are you unable to get just your Contacts and Calendar to sync?
Do you get an error message when you go to configure the sync for your Contacts and Calendar? If so, can you provide that error?
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

BB Desktop Software will not launch

PC, running Windows XP - Upgraded to new BB Desktop Software. Was working for about a month. Now, Will NOT launch - getting Windows Error
Error Signature:
EventType : clr20r3     P1 : rim.desktop.exe     P2 : 6.0.1.18     P3 : 4cfdab9c
P4 : microsoft.practices.composite     P5 : 2.0.1.0     P6 : 4cfdaa3a
P7 : 12b     P8 : 50     P9 : sclhiaanmqhkf4zdfpvvwejkphnm1zuj
I re-connected to BB and loaded the "fix" versus the fuill version and still cannot load.
From the Windows Control Panel - Removed the BB Desktop Software and re-booted the PC. Re-Loaded the full Desktop Software from the BB website. Still NOTHING - except for the Windows errror.
Dead in the water. Cannot launch the BB Software to connect and synch BB Storm! iPhone on Verizon is looking better and better. Mid-February is NOT coming soon enough.
Help!

WaynePharm wrote:
OK Instead of dueling each other, the issue is my Problem. If you want to 'duel', please take it off-line.
No one is "dueling" , we are tying to fix your problem.
Re-stating my Problem:
1. I had loaded BB DM6 on a Windows XP PC about 3 months ago with no problems. In fact, it linked with all aspects of Outlook that I needed (Calendar, Task and Contacts). Yeah!! This did not happen with the 'original' BB DM that I loaded January 2009 when I bought the BB Storm from Verizon, but I lived with this short coming of BB. Built my calendar and contacts directly into the BB Storm.
So the original installation of the desktop manager software loaded in January 2009 did not correctly function with Outlook.
2. OK. So something happened last week and the BB DM6 will not launch without getting the error message that I put in my 1st Posting of this Problem.
"So something happened". We can only go on your description of the problem. If you have no idea what happened i couldn't possibly know. The only "guess" would be an there was an auto update to existing software or you have added software.
3. I went to BB and loaded the "Fix" for PC. Also, this did not Launch BB DM6.
4. Unloaded the BB DM6 with the Windows XP Control Panel "Remove Program". Re-Booted the PC. Then, went to BB and reloaded the BB DM6. Same error message and no Launch.
Try using the repair/modify option in the Remove Program function on the DM installation currently loaded on the PC.
5. I am far from the "Techie" that the respondants to this Problem are!! I am a SIMPLE End User of this BB Storm having mucho problems ... all of a sudden ... last week after using BB DM6 without the problems.
6. What can a SIMPLE, non-techie End User do? From the Respondants Postings .. I am reading about Loading Roxio for BB DM from the Roxio website? Also, reading about that the Unload from the Windows XP Control Panel, Remove Programs, is incomplete for the removal of the BB DM6. I am being directed to removing 'hidden' files/keys as directed in a BB Problem Solving Posting for the CLEAN Removal of BB DM6--- which is surely not written for the SIMPLE, non-techie End User!!
The error indicates a problem with some Roxio software. If you were using DM with Media manager prior Roxio was a part of that software, or you are running Roxio software.The Roxio information I gave you was to remove Roxio drivers not load Roxio software.
In your description of the January 2009 install there were problems with the install that were never correctly addressed. What we are suggesting is to remove all traces of the Various installation of desktop manager which includes editing the registry. That is why using Windows remove programs is not sufficient.
Once complete you will be installing a fresh copy of DM on your system, this will ensure that the DM software can correctly integrate wit both Windows and MS Outlook
The install procedure is SUGGESTED as the best resolution to your problem. Whether you run it or not is your decision.
7. In simple non-Techie language for this SIMPLE, non-techie End User ... what can I do to fix the problem and be able to launch BB DM6 from my Windows XP PC??
This is as plain "non-techie" as I can write it.
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

BB 9790 firmware download problem via Desktop software

Hi , i am using desktop software to download firmware 7.1 for BB 9790 and i always have a problem of the firmware download bombing out at around 95 percent of the total download, and the error says my i must check my internet but there is nothing wrong with my internet.
i have loaded the latest Desktop software but still get the same error, Help!!

Hi and Welcome to the Community!
You can bypass the Desktop Software automated download by, outside of the Desktop Software, first downloading, from the official download portal, the OS package you desire:
http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html
Then, install that package to your PC. (If the package is from other than your carrier, you will need to delete the VENDOR.XML files.) Now run the Desktop Software and it should offer you this specific BB OS update.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Desktop software not "connecting"

Hi All
I just got a Storm and the first 2 days the software worked great, although a bit slow. 2 days ago it stopped working where once you link in the blackberry, the desktop software turns white'ish (you can still see the icons to the media etc) It stays like that and will not let you do anything. The blackberry has the computer / blackberry on the screen and the computer says its attached but the desktop will not let you in.
I am on Vista 32 with SP1
Desktop software version 4.7
tried uninstall and reinstall with not effect. Any other things ?
thanks
DM
Solved!
Go to Solution.

Solved:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02141&sliceId=SAL_Pub...

Z10 phone not appearing on BlackBerry Link and contacts not transferred

Hi
I have loaded BlackBerry Link onto my Laptop and, plugged in my phone and it picked it up the first time. Subsequent attempts do not show the phone, How do I resolve it?
When I initially did a sync - it downloaded my outlook calender, but it said that no contacts were found - even though I have hundreds ? Any ideas why?
Thanks
Dickson

mcallisterw wrote:
None of the software works, none of the hardware works.
None? I guess mine and so many others who love the way it works (because -- yes, the hardware AND the software do work) are the anomaly.
Do you realize it is completely acceptable to not like the device without silly, blatantly untrue and flaming comments like that? It really is ok for you to say you don't like it, and just walk away.
And, you're always welcome to ask questions and get help here in this forum. Or, to all and get technical support which you are paying O2 for ... personally, I would demand it.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

6.2 palm desktop software for windows 8

I just purchased a new tungsten e2 brand new not knowing that the software wouldn't load on windows 8! Is there some way around this so I can use my new palm and all it's devices I can't load 6.2 desktop software on the computer so it's useless hopefully somebody can help please!!

Hello Mech7010, Welcome to the HP Support Community!
The E2 was discontinued many years ago - I'm surprised you found a "brand new" one...
Palm Desktop 6.2 does run on Win8. Please view the sticky post at the top of this section titled, "64bit Windows USB drivers for Palm Desktop". You will need to download and install new drivers. Follow the directions in the post.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

BB Mac Desktop Software v2.3.0.12

Hi,
Since I upgrade my BlackBerry Mac Desktop Software to v2.3.0.12 that released on 2/21/12 (for my Mac OS 10.6.8), I can't sync my contacts!!!
I tried to find the old version and I couldn't find it.
Please help me!
Thanks,
Sandy

Hello nealpferd,
Thank you for your question regarding BlackBerry Desktop Software for Mac and language support.
All language packs for BlackBerry smartphones are provided to BlackBerry smartphone users by the wireless service provider where the BlackBerry smartphone was purchased. The language packs are contained in the BlackBerry Device Software for the specific BlackBerry smartphone model and specific wireless service provider.
Please refer to the following article regarding language support on your BlackBerry smartphone:
How to obtain language packs for BlackBerry smartphones - http://www.blackberry.com/btsc/KB13067
Regarding the "BlackBerry Desktop Software could not connect to the update server" message, do you know if your device is currently active on a BlackBerry Enterprise server or was at one point?
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Unable to load Blackberry Desktop software windows 7 64-bit

I am currently running Windows 7 64-bit SP1. I have tried to installed Blackberry Desktop software using 710_b042_multilanguage.exe from your site.
Software appears to install without any problem. When I try to start up the software the blackberry splash screen appears without any issue. However after a short while a transparant window appears with Blackberry Desktop Software on the title bar. I have Java 7.45.
Any ideas why it doesnt appear to be loading correctly?

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Loading Blackberry Link desktop Software

Similar Messages

Maybe you are looking for