Loading Crystal Report 2010 Error

When I try to install C# application that I created at the client's workstation, i am getting an error about not getting my report loaded. The application loads the report working in my development workstation, but when i installed in the other workstation, then it will not load the report. I have installed Visual Studio 2010 with CR 2010. I had created the reports with Crystal Report 2008, and want to migrate to VS2010.
Here's what I get from the client's workstation:
Method 'get_ReportRequestStatus' in type 'CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper' from assembly 'CrystalDecisions.CrystalReports.Engine, Version=14.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' does not have an implementation.
I have all my CR *.dll referrenced to the latest one, but I am not sure if I am using the right *.dll.
Thanks for any input on this. It'll be greatly appreciate it.

Correct, you are using the beta version of the runtime.
Search here on how to remove version 14 and use the RTM release version 13.
Thank you
Don

Similar Messages

Crystal Reports 2010 shows error on 64 bit vista/7 machines

Hello,
 
I search the threads before posting my problem. I saw number of threads similar to this but none of them is pointing towards solutions to my problem. Thus decided to create new one. I tried various things listed in old post to solve my problem but no solution. I am listing below what I have already tried.
 
Following is my development environment: 
- OS windows XP 32 bit 
- MS Visual Studio 2010 
- Crystal Reports 2010 
- windows application with target framework 3.0 
- when i build solution for client i change target platform to x86 
 
My client machine 
1) 
- OS windows vista 64 bit 
- Crystal Reports for VS2010 Redist 64 bit 
2) 
- OS windows 7 64 bit 
- Crystal Reports for VS2010 Redist 64 bit 
 
On my development machine everything works fine. Only client machines having problem opening reports. I am having problem opening reports on client machines. I shows following error. My windows application runs fine but when we try to open reports it shows log4net error.
 
 
start error text----
 
 
The type initializer for 'CrystalDecisions.ReportSource.ReportSourceFactory' threw an exception. 
 
See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box. 
 
Exception Text ************** 
System.TypeInitializationException: The type initializer for 'CrystalDecisions.ReportSource.ReportSourceFactory' threw an exception. ---> System.TypeInitializationException: The type initializer for 'CrystalDecisions.Shared.SharedUtils' threw an exception. ---> System.IO.FileNotFoundException: Could not load file or assembly 'log4net, Version=1.2.10.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The system cannot find the file specified. 
File name: 'log4net, Version=1.2.10.0, Culture=neutral, PublicKeyToken=692fbea5521e1304'
 at CrystalDecisions.Shared.SharedUtils..cctor() 
 
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
 
 --- End of inner exception stack trace ---
 at CrystalDecisions.Shared.SharedUtils.GetFullTypeName(Type type)
 at CrystalDecisions.ReportSource.ReportSourceFactory..cctor()
 --- End of inner exception stack trace ---
 at CrystalDecisions.Windows.Forms.CrystalReportViewer..ctor()
 at BackOffice.frmReportViewer.InitializeComponent()
 at BackOffice.frmReportViewer..ctor()
 at BackOffice.mdiMain.vendorsListToolStripMenuItem_Click(Object sender, EventArgs e)
 at BackOffice.mdiMain.vendorsListToolStripMenuItem1_Click(Object sender, EventArgs e)
 at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
 at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
 at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
 at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
 at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
 at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
 at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
 at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
 at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
 at System.Windows.Forms.Control.WndProc(Message& m)
 at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
 at System.Windows.Forms.ToolStrip.WndProc(Message& m)
 at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
 at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
 at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
 at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
 
Loaded Assemblies **************
mscorlib
 Assembly Version: 2.0.0.0
 Win32 Version: 2.0.50727.4952 (win7RTMGDR.050727-4900)
 CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
 
BackOffice
 Assembly Version: 1.0.0.0
 Win32 Version: 1.0.0.0
 CodeBase: file:///C:/BO%20config%20removed/BackOffice.exe
 
System.Windows.Forms
 Assembly Version: 2.0.0.0
 Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
 CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
 
System
 Assembly Version: 2.0.0.0
 Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
 CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
 
System.Drawing
 Assembly Version: 2.0.0.0
 Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
 CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
 
CrystalDecisions.Windows.Forms
 Assembly Version: 13.0.2000.0
 Win32 Version: 13.0.1.220
 CodeBase: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.Windows.Forms/13.0.2000.0__692fbea5521e1304/CrystalDecisions.Windows.Forms.dll
 
CrystalDecisions.Shared
 Assembly Version: 13.0.2000.0
 Win32 Version: 13.0.1.220
 CodeBase: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.Shared/13.0.2000.0__692fbea5521e1304/CrystalDecisions.Shared.dll
 
CrystalDecisions.ReportSource
 Assembly Version: 13.0.2000.0
 Win32 Version: 13.0.1.220
 CodeBase: file:///C:/Windows/assembly/GAC_MSIL/CrystalDecisions.ReportSource/13.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportSource.dll
 
JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
 
configuration 
 system.windows.forms jitDebugging="true" 
configuration 
 
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
 
end error text----
 
I am not using log4net in my windows application. As I know not directly. No log4net tag in config. Not even in publish file listing. 
I have Crystal Decisions.CrystalReports.Engine in my reference. 
 ReportSource 
 Shared 
 Windows.Forms 
 
I tried adding reference of log4net in my app and then tried deploying. slight modified error. Instead of not find the file it says not able to load and rest error part is same.
 
I have excluded all crystal dll from publish file list and tried.
 
I even updated cilent machine with Crystal Reports for VS2010 Redist 64 bit support pack 1.
 
I tried adding following in config but no result 
 startup useLegacyV2RuntimeActivationPolicy="true" 
 supportedRuntime version="v2.0.50727" 
 startup
and
 startup useLegacyV2RuntimeActivationPolicy="true" 
 supportedRuntime version="v4.0" 
 startup 
 
I found related to this in one of the thread. I am not sure but this could be the problem. what is the solution for it? 
In my development machine windows/assembly folder, there exist 2 log4net files 
Assembly Name - version - Processor Architect 
- log4net - 1.2.9.0 - blank 
- log4net - 1.2.10.0 - x86 
But in my client machine, there is only one log4net file. 
Assembly Name - version - Processor Architect 
- log4net - 1.2.10.0 - AMD64 
 
I have spend lot hours on it but no output. Any help or direction is appreciated. 
Thanks,
Edited by: Dhairya Tolat on Mar 21, 2011 8:13 PM

Hi deguri,
1. Are you going to sell the application(which embeds the crystal runtimes) to another company?
2. Is the application intended for users within your company?
If the answer to question 1 is a 'Yes', then you need to purchase the license.
If the answer to question 2 is a 'Yes', then you do not need the license.
Take a look at a question posted in response to the blog i referred to in my previous post. That is a typical scenario where license needs to be purchased.
We are product a client/server application in VS 2010 and would like to include Crystal Reports. The rendering/runtime would be on the server component. Our package is distributed to our clients and runs on their hardware. We would be producing the reports and shipping them with the software (i.e. no embedded designer).
Am I correct in understanding that we would need only a single SAP Developer Advantage license (~$2500 USD) and that would cover redistribution to all our our clients?
Thanks in advance!
CR for VS 2010 on Application Server
2011-06-15 14:18:50 Blair Wheadon Business Card [Reply]
Yes, you are correct.
I hope that clarifies things...
Deepu.

Crystal reports 2010:Failed to load database information

Hi guys,
I had a vb.net project with crystal reports 2010 for the reporting.The report works fine inside vs 2010.I tried to build an installer for my project using 'Advanced installer'. In Advanced installer there's an option to import the run time engine for crystal reports for .net framework 4.0 which is 'CR Run time 64bit 13_0_1' but since my system and other target systems are 32 bit,I figured to also import the 32-bit version.
But first when i followed the path for the package there was nothing so i downloaded both 32 and 64 bit run time engine then located them i that path.
Just for the information,when i installed crystal reports on my PC,i think it installed 'Crystal Reports for visual studio'
So i built the installer and installed it on my PC but when it try to view the report it crashes.I also try to install it on another PC and it throws this exception:
CrystalDecisions.CrystalReports.Engine.DataSourceException: Failed to load database information.
Error in File CrystalReport6 {566E2F0C-8C45-4647-8017-15BD6DB1F195}.rpt:
Failed to load database information. ---> System.Runtime.InteropServices.COMException: Failed to load database information.
Error in File CrystalReport6 {566E2F0C-8C45-4647-8017-15BD6DB1F195}.rpt:
Failed to load database information.
   at CrystalDecisions.ReportAppServer.Controllers.DatabaseControllerClass.ReplaceConnection(Object oldConnection, Object newConnection, Object parameterFields, Object crDBOptionUseDefault)
   at CrystalDecisions.CrystalReports.Engine.Table.SetDataSource(Object val, Type type)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.SetDataSourceInternal(Object val, Type type)
What am i missing?

You have two distinct issue here - one on your dev computer and an unrelated on on the deployed computer.
First your deployment project.
You have to decide how you want to compile the app; 32 bit, or 64 bit?
For 32 bit app, use the 32 bit msm file
For 64 bit app use the 64 bit msm file
Next, you are using Service Pack 1, current SP is #9, so update both your CRVS install (using the install exe) and the deployment project with the correct msm. Links to the msm files and the install exe are in this doc:
SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads
Once you have SP 9 installed, recompile your app making sure it still runs. Then build your deployment project and deploy. See what happens then...
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Crystal Reports 2010 SP1 on IIS 7.0 - Report is not being displayed

Hi,
Finally, the keycode assembly, BusinessObjects.Licensing.KeycodeDecoder.dll error is gone, after I installed Crystal Runtime 2010 SP1. Also, I tested Crystal Report 2010 SP1 on my Windows 32 application and I can tell that I do not have this error anymore and report is being displayed properly.
But Crystal Report is not being displayed on ASP.NET page on MS Server 2008 standard edition SP2 with IIS 7.0. Database resides on iSeries remote machine.
The MS Server 2008 is virtual machine.
OS system has:
Crystal Report Basic Runtime for Visual Studio 2008
SAP Crystal Reports Runtime engine for .NET Framework 4 (32-bit)
Simply the report is not being displayed at all. No errors are being recorded in the Event Viewer.
Nothing happens; excerpt the page is Loadingu2026 and Waiting for u2018website nameu2019 in the left lower corner of Firefox web browser.
Here is the code behind aspx page with a command button - very simple:
using CrystalDecisions.CrystalReports.Engine;
using CrystalDecisions.Shared;
protected void Button1_Click(object sender, EventArgs e)
ReportDocument crReportDocument;
Database crDatabase;
Tables crTables;
// CrystalDecisions.CrystalReports.Engine.Table crTable;
TableLogOnInfo crTableLogOnInfo;
ConnectionInfo crConnectionInfo;
crConnectionInfo = new ConnectionInfo();
//Set server name
crConnectionInfo.ServerName = this._strServerName;
//set database name
crConnectionInfo.DatabaseName = this._strDatabaseName;
crConnectionInfo.UserID = this._strUserID;
crConnectionInfo.Password = this._strUserPassword;
//Set integrated security
crConnectionInfo.IntegratedSecurity = false;
crReportDocument = new ReportDocument();
crReportDocument.Load(Server.MapPath("~/crystal-reports/TransformerLoad/TransLoadMonthlyMax.rpt"));
crDatabase = crReportDocument.Database;
//Set all tables from current report file
crTables = crReportDocument.Database.Tables;
//crTableLogOnInfo.ConnectionInfo = crConnectionInfo;
//Apply schema name to the table's location
foreach (CrystalDecisions.CrystalReports.Engine.Table _crTable in crTables)
crTableLogOnInfo = _crTable.LogOnInfo;
crTableLogOnInfo.ConnectionInfo = crConnectionInfo;
_crTable.ApplyLogOnInfo(crTableLogOnInfo);
//Check if database table name starts
if (_crTable.Location.StartsWith("XFMRSMAX", StringComparison.CurrentCulture) ||
_crTable.Location.StartsWith("XFMRSMIN", StringComparison.CurrentCulture))
//_crTable.Location = this._strSchemaName + "." + _crTable.Location.Remove(8) + Convert.ToInt32(Request.QueryString\"ReportYear\");
_crTable.Location = "XFMRSMAX09";
else
_crTable.Location = _crTable.Location;
this.CrystalReportViewer1.ReportSource = crReportDocument;
This code runs on my development machine Win XP SP3
OS system has:
Crystal Report Basic Runtime for Visual Studio 2008
SAP Crystal Reports Runtime engine for .NET Framework 4 (32-bit)
This code also runs on another development server - Windows XP SP3 (IIS 5.1)
OS system has:
Crystal Report Basic Runtime for Visual Studio 2008
SAP Crystal Reports Runtime engine for .NET Framework 4 (32-bit)
ispnet_client folder has IUSR user and this user has read permissions to this folder. I even tried to change the permissions to Read & Execute.
I am developing my reports using Crystal Reports 2008 SP2.
Any help would be greatly appreciated.
Serghei

Hi Ludek,
Thank you for your response.
I checked the web.config file, all http handlers are there. I think the handlers are required to render the images on crystal report viewer but in my case the report viewer is not being rendered.
I have to questions:
1. What exact folders should be under aspnet_client\system_web?
In my case I have structure like this
aspnet_client\system_web\2_0_50727\crystalreportviewers13
aspnet_client\system_web\4_0_30319\crystalreportviewers13
Should I have folders something like this
aspnet_client\system_web\2_0_50727\crystalreportviewers13_1
aspnet_client\system_web\4_0_30319\crystalreportviewers13_1
after I installed Crystal Reports 2010 SP1
Also, in C:\Program Files\SAP BusinessObjects\Crystal Reports for .NET 4.0\Common\Crystal Reports 2011\ there is no folder named as crystalreportviewers13 but instead crystalreportviewers
a.     Should I copy all files from this folder to aspnet_client\system_web\2_0_50727\crystalreportviewers13, or
b.     Should I copy all files from this folder to aspnet_client\system_web\2_0_50727\crystalreportviewers13 and rename this folder to
crystalreportviewers
2. Can you explain how to get a data report?
This is the quote from your previous answer
I'd be interested to see this simplified to a saved data report - no DB logon code - as a test...
Thank you Serghei

Keycodedecoder.dll failure still there in Crystal Reports 2010 SP1

Hi
I have a problem with getting an error that busineesobjects.licensing.keycodedecoder.dll not found for version 13.0.2000.0.
I am using Crystal Reports for Visual Studio 2010 Support Pack 1 (where I thougt this problem was resolved)
The exception does not show up by default but if I subscribe to the AssemblyResolve event I can see that the common language runtime tries to bind the keycodedecoder assembly and fails.
You can reproduce it by creating a .Net 4 windows forms project in Visual Studio 2010 and have Crystal Reports 2010 SP 1 installed. Here is the code for reproducing it:
using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.Data;
using System.Diagnostics;
using System.Drawing;
using System.IO;
using System.Linq;
using System.Reflection;
using System.Text;
using System.Windows.Forms;
using CrystalDecisions.CrystalReports.Engine;
namespace CR2010error
public partial class Form1 : Form
 ReportDocument doc = null;
 public Form1()
 InitializeComponent();
 AppDomain.CurrentDomain.AssemblyResolve += new ResolveEventHandler(QFE);
 private void button1_Click(object sender, EventArgs e)
 doc = new ReportDocument();
 private Assembly QFE(object sender, ResolveEventArgs e)
 // Format of e.Name: [name-without-exe-and-dll], Version=[version], Culture=[culture], PublicKeyToken=[key]
 Assembly assembly = null;
 string[] parts = e.Name.Split(',');
 if (4 <= parts.Length)
 assembly = HandleSignedAssembly(parts[0].ToLower().Trim(), parts[1].ToLower().Trim(), parts[2].ToLower().Trim(), parts[3]);
 return assembly;
 private enum FailType { NoFail, FileNotExist, NoVersionInfo, QfeError, LoadError, };
 private Assembly HandleSignedAssembly(string name, string version, string culture, string keyToken)
 if (name.ToLower().EndsWith("xmlserializers") || name.ToLower().EndsWith(".resources"))
 return null;
 Assembly assembly = null;
 string[] parts1 = version.Split('=');
 string wantVer = parts1[1].Trim();
 string[] parts2 = wantVer.Split('.');
 int wantMajor = Convert.ToInt32(parts2[0]);
 int wantMinor = Convert.ToInt32(parts2[1]);
 int foundMajor = -1;
 int foundMinor = -1;
 string path = CreateFullPath(name);
 string exception = "";
 FileVersionInfo fvi = null;
 FailType failType = FailType.NoFail;
 try
 if (!File.Exists(path))
 failType = FailType.FileNotExist;
 catch (Exception e1)
 failType = FailType.FileNotExist;
 exception = e1.Message;
 if (FailType.NoFail == failType)
 try
 fvi = FileVersionInfo.GetVersionInfo(path);
 foundMajor = fvi.FileMajorPart;
 foundMinor = fvi.FileMinorPart;
 catch (Exception e2)
 failType = FailType.NoVersionInfo;
 exception = e2.Message;
 if (null != fvi)
 if (wantMajor != foundMajor || wantMinor != foundMinor)
 failType = FailType.QfeError;
 else
 try
 assembly = Assembly.LoadFrom(path);
 catch (Exception e3)
 failType = FailType.LoadError;
 exception = e3.Message;
 assembly = null;
 if (null == assembly)
 Message_SignedAssembly(failType, exception, path, name, wantVer, null == fvi ? null : fvi.FileVersion);
 return assembly;
 private void Message_SignedAssembly(FailType failType, string exception, string path, string nameOfDll, string wantVersion, string foundVersion)
 StackTrace st;
 StackFrame sf = GetOriginatingStackFrame(out st);
 string referredBy = "";
 if (null != sf)
 if (-1 != sf.GetFileLineNumber())
 referredBy = string.Format(msgSource1, sf.GetMethod().DeclaringType, sf.GetMethod().Name, sf.GetFileLineNumber(), sf.GetFileColumnNumber());
 string reason = "";
 if (failType == FailType.FileNotExist)
 reason = string.Format(msgReason1, path);
 else if (failType == FailType.LoadError)
 reason = string.Format(msgReason2, exception);
 else if (failType == FailType.NoVersionInfo)
 reason = string.Format(msgReason3, exception);
 else if (failType == FailType.QfeError)
 reason = string.Format(msgReason4, wantVersion, foundVersion);
 else
 return;
 string msg = string.Format(msgBase1, referredBy, nameOfDll, reason);
 MessageBox.Show(msg, "QFE Resolver failed", MessageBoxButtons.OK, MessageBoxIcon.Warning);
 MessageBox.Show("StackTrace: " + st.ToString());
 private string CreateFullPath(string name)
 if (name.EndsWith(".resources"))
 name = name.Substring(0, name.Length - ".resources".Length);
 return AppDomain.CurrentDomain.BaseDirectory + name + ".dll";
 private StackFrame GetOriginatingStackFrame(out StackTrace st)
 st = new StackTrace(true);
 StackFrame sf = null;
 for (int i = st.FrameCount - 1; 0 <= i; --i)
 StackFrame frame = st.GetFrame(i);
 string s = frame.GetMethod().Name;
 if (frame.GetMethod().Name == "QFE")
 break;
 if (null != frame.GetFileName())
 sf = frame;
 return sf;
 #region Message
 static string msgBase1 =
@"The program has failed to resolve a reference to a dll.
Referenced dll is
.dll
Reason for failing:
 static string msgSource1 =
Referred by
 static string msgReason1 =
@"The referenced file does not exist. Searched for file:
Copy the missing referenced file and retry again.";
 static string msgReason2 =
@"The referenced file cannot be loaded.
 static string msgReason3 =
@"Version information could not be obtained from the referenced file.
Recompile the referenced file and retry again.
 static string msgReason4 =
@"The referenced file is not compatible with the requested version.
The requested version was , but the found file has version .
According to the rules of QFE, these versions are not considered to be compatible.
Replace the referenced file with a compatible version and retry.";
 #endregion

I am only having version 13 (SP1) installed on my computer.
If I run modules I can not see that crpe32.dll is loaded but there are fourteen other Crystal dll's loaded all with version 13 (from the below path)
c:\program files\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\
Yes I konw it's just a warning but it's really enoying and I think it's bad if you said all references to this keycodedecoder.dll has been removed in version 13 but this warning has been there in the beta version and the final version and now also in the SP1 version, and you have told us it has been fixed at least for the SP1 version.
I have tried my test project on a lot of other computers here at the company and we all get the same error so it's strange if you can't reproduce it. Can I e-mail you a zip-file of my test project or attach it in some way at this forum?
I am running a 32 bit version of Windows 7 with CRforVS_redist_install_32bit_13_0_1 installed.
Regards Tony

Crystal Report XI Error:717

Error:717
Hi,
We use Crystal Report XI developer with Oracle 10g.
Our Oracle Client is Oracle 10g and the Oracle server is Oracle 10g.
Our application develepor tool is CodeGear RAD Studio, Delphi 2007 Enterprise.
The Crystal Report use the Native Oracle Connection.
When the applicatin run, and we call the Crystal Report, an error occure:
Error:717 Error in file c:sample.rpt
Failed to load database information
Execute
Please help me!
Thanks
Sándor Lencsé

I would make verify the database within Crystal report and then re publish it again. It seems it doesn't get the connection to the db.
Have you refreshed the database within Crystal Reports?
As Graham said, does it open in Crystal Viewer?
another thing would be to add the DSN (System DSN) onto your client machine as well. Maybe it is not getting a right connection.
Try it and let us know.
Kind Regards
Jehanzeb

Is this crystal report / adobe error ?

hi there,
i developed a web application using asp.net4.0, VS 2010 and crystal report for VS2010. everything working fine in development machine as well as local server machine. but the same failed in production and it gave the error message as
"the file is damaged and could not repaired" end of this error message everytime some random number is displaying.
detail error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 10.1.1.33
Application Timestamp: 4e64e4e2
Fault Module Name: IA32.api_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4e64f83d
Exception Code: c0000005
Exception Offset: 5c662a6d
OS Version: 6.0.6002.2.2.0.305.9
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
actually im getting this error only while passing some input data if i pass some other data then its working fine so, what i did was copied the production database,published folder from server to my local machine and ran the same code here i can see the output without any error. so, im confussing how to resove this issue and where is the issue.
experts please guide me to resolve this issue
Edited by: winseelan on Nov 22, 2011 6:31 AM

This is the same as: crystal report / adobe error
Please do nto cross post. See the [Rules of Engagement|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/rulesofEngagement].
Locking this thread.
- Ludek

Detail sections not displayed with Crystal Reports 2010 Runtime (SP1 also)

I have migrated a VB app from RDC 9 to Crystal Reports 2010 and I'm experiencing a very strange issue.
In a report with 6 nested groups, the detail part is splitted in 7 section, and the whole detail has the "keep together" flag activated. At runtime, some detail sections are not displayed. There is no suppress condition on the detail section. The missed sections are those near bottom of the page. I suppose that when there is no room to print the section on the page and it should go on the next page, Crystal forget to display it.
I exported the report in Crystal format and reopened with Crystal Reports designer and the missed section are displayed.
The same report is displayed correctly using RDC 9.
If I show the group tree and select the missed section group, the section is correctly displayed on a separate preview page.
I've some screenshot to better demonstrate the problem.
I hoped SP1 will resolve the issue but unfortunately it didn't.
Pier Alberto Guidotti

This issue has been escalated for a fix. tracking number is TE5000325237. For anyone wanting to attach to this thread with a similar issue, please note the behavior as decribed in the TE below. If the description does not match your issue exactly, please create a new thread.
Description - Steps to Reproduce;
1) Run the report in the CR 2008 designer - note the second page
2) Run the report in VS2010 app using CRVS2010 SP1:
CrystalReportViewer1.ReportSource = <path to report>
3) Look at page 2 and compare to page 2 from the CR2008 designer (also, see attached compare.jpg file which is a screen shot of both views) - note missing group on page 2
4) Export to PDF, DO, RTF - same issue
5) Print to printer using the viewer print button - same issue
6) Same issue print to printer using code:
Dim crReportDocument As New CrystalDecisions.CrystalReports.Engine.ReportDocument()
crReportDocument.Load("C:\Crystal\Test\Forum tests\Alberto missing detail section\Crystal Issue\Distinta di Taglio CR 2010.rpt")
crReportDocument.PrintToPrinter(1, 1, 1, 2)
 MsgBox("Done")
7) Same issue print to printer using code:
Dim crReportDocument As New CrystalDecisions.CrystalReports.Engine.ReportDocument()
crReportDocument.Load("C:\Crystal\Test\Forum tests\Alberto missing detail section\Crystal Issue\Distinta di Taglio CR 2010.rpt")
Dim rcd As ISCDReportClientDocument
 rcd = crReportDocument.ReportClientDocument
 rcd.PrintOutputController.PrintReport()
 MsgBox("Done")
8) Export to RPT file format - view this export in the CR2008 Designer - report looks as it should
9) Add report to the .NET2010 project. trying to view the repor tin the .NET2010 IDE results in .NET crashing.
- Ludek

Crystal report unexpected error in Web service (IIS)

We are using Crystal report in web service.
We faced some problem due to crystal report unexpected error.
Refer the below error message.
            Xception E NSF      NSFZ1100 20100608 145511565 GPRAB0 : GPRZ10 [GUEC0001] [1] [AbstractService] Showing a modal dialog box or form when the application is not running in UserInteractive mode is not a valid operation. Specify the ServiceNotification or DefaultDesktopOnly style to display a notification from a service application.
            Xception E NSF      NSFZ1100 20100608 145511972 GPRAB0 : GPRZ10 [GUEC0001] [1] [AbstractService]    at System.Windows.Forms.MessageBox.ShowCore(IWin32Window owner, String text, String caption, MessageBoxButtons buttons, MessageBoxIcon icon, MessageBoxDefaultButton defaultButton, MessageBoxOptions options, Boolean showHelp)
               at System.Windows.Forms.MessageBox.Show(String text, String caption, MessageBoxButtons buttons, MessageBoxIcon icon)
               at CrystalDecisions.Windows.Forms.CrystalReportViewer.HandleExceptionEvent(Object eventSource, Exception e, Boolean suppressMessage)
               at CrystalDecisions.Windows.Forms.CrystalReportViewer.HandleExceptionEvent(Object eventSource, Exception e)
               at CrystalDecisions.Windows.Forms.ReportDocumentBase.GetLastPageNumber()
               at CrystalDecisions.Windows.Forms.ReportDocumentBase.GetLastPage()
               at CrystalDecisions.Windows.Forms.DocumentControl.ShowLastPage()
               at CrystalDecisions.Windows.Forms.PageView.ShowLastPage()
               at Biz.Nissan.Cats.CORE.REPORT.LibCrystalReport.TotalPageCount(ReportDocument Rpt)
               at Biz.Nissan.Cats.CORE.REPORT.LibCrystalReport.Print(BaseReport RptDefinition)
               at Biz.Nissan.Cats.CORE.REPORT.MCTLIST260Print.Print(IFData ifData)
               at Biz.Nissan.W3.CATS.BC.Service.DistributeService.ExecuteMpp()
How we get the actual error from crystal report?
Thanks in Advance

What is the workflow
What is the application doing?
Iu2019m guessing you have a windows service application and you're trying to launch a UI (ie the viewer control) from the application or print using the vieweru2019s printing functionality programmatically(?).
If this is a Windows Service running under the local system account, then follow the instructions in the error message. (ie, bring up the properties of the service, go to the logon tab and check the checkbox that says u201CAllow service to interact with desktopu201D.   At least that should allow whatever popup is trying to come up display properly.
Ludek

Crystal Report Runtime Error 9.0.Could not open the report

Hi,
Getting the Crystal Report Runtime Error 9.0.Could not open the report while Run on Launch Application. Actually in Launch Application, created a link for exe which is having crystal reports. We can open the Crystal Reports from the exe outside B1.
Note: SAP 2007, Crystal Report 2008 is using.Normally can open crystal report.
Any help to fix the error is appreciated.
Thanks & Regards,
Parvatha Solai.N

Hi,
Please post screen shot of error message here.
Thanks & Regards,
Nagarajan

Crystal Report Previewing Error

Dear Experts,
After previewing the Crystal Reports, the error message shown like this:
http://i775.photobucket.com/albums/yy34/erpkenny/CrystalReport_jpg_02JUL.jpg/
Please kindly help me!
Thanks!
Kenny

hi,
Check the below link:
Application has a problem - Printing Problem
Thanks,
Neetu

Needs a solution for loading Crystal Report

Hi.....
I have already desiged & loaded crystal reports through SAP B1 Main Menu.
But I need help (Code in C#.Net) for loading a crystal report template(already created) for a System form (eg; A/R Invoice) immediately after the form load by a menu click(means through UI interface)
and report generated by identifying the Forms Document Number.

HI...
See this following link
https://www.sdn.sap.com/irj/sdn/businessone?rid=/webcontent/uuid/807d22cb-cb1d-2b10-8794-fb76d7feca88#section2
Regards
Billa 2007

Crystal Reports 2008 - Error 1904 - DLLs will not register

I have just tried to install Crystal Reports 2008 on a PC which is running on XP Professional 2002 (Service Pack 3) and none of the DDLs will register. I have administrator privileges on the local PC.
I could possibly try to register the DLLs manually but I don't understand why they won't register automatically.
I would really appreciate some assistance with this.
Kind regards, Leeanne
I received the following errors....
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportPromptEMF.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportSourceBridge.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\busobjReporter.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\FullClient.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\FullClientAddin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\FullClientTemplate.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Webi.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\qaaws.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\MetaDataPlugins.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\lovconvertor.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\EnterpriseControls.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\FullClientServerAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Xcelsius.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Flash.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\EventServerAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\FileServerAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\JobServerAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\DocProcessingServerAdmin.dll failed to register
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\EnterpriseRepositoryAdaptor.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\AuditProxyService.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Discussions.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\WebIntelligence.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\CrystalEnterprise_SMTP.dll failed to register
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\DiskUnmanaged.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Ftp.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Managed.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\MDS.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Connection.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Favorites_Folder.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Folder.dll failed to register. HRESULT -2147024769. Contact your support personnel.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Inbox.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\LicenseKey.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ObjectPackage.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Profile.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Publication.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\User.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\UserGroup.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\CacheSrvAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\PageSrvAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\SAWebAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\CMSAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Calendar.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Event.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Excel.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Hyperlink.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\PDF.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\CustomRole.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Powerpoint.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Program.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Agnostic.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\RTF.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ScopeBatch.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Server.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ServerGroup.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Shortcut.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\TXT.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Word.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\AFDashboardPage.dll failed to register
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\AppFoundation.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\InfoView.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\CMC.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Designer.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Encyc.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Encyclopedia.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\MyInfoView.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportConvTool.dll failed to register.

Install .NET Framework 1.1 and 2.0 and then any patches Windows has for them.
Install the C++ runtime distribution from Microsoft, search MS's site for it, they have multiple links for each OS.
Download the latest Microsoft installer, you can go to MS's web site to get it.
Check with your IT department to make sure they have not pushed out a "modified" administrator Profile to your PC. Open up regedit.exe and confirm you can change any key in Current User and Software and anything. Be sure to copy the original so you can right the value back and the usual warnings about modifying the registry.
Download CR 2008 SP1 full build: https://smpdl.sap-ag.de/~sapidp/012002523100006555792009E/cr2008win_sp1.exe ( requires and un-install of existing CR 2008 if any are on your PC )
Before running CR 2008 Install SP 3: https://smpdl.sap-ag.de/~sapidp/012002523100007123572010E/cr2008_sp3.exe
You could also try Disabling DEP, right click on My Computer, Properties, Advanced tab and Data Execution Prevention and make sure it's set to windows Processes only. Requires a re-boot if changed.
Disable any and all anti-virus and local firewalls, copy everything local and disconnect your network cable so you don't get anything nasty and try again.
If none of the above works then try someone elses computer, your system may be beyond repairing and could require an FDISK and starting all over.
Thank you
Don

SAP Crystal Reports 2011: Error INS00140 The Product keycode is not valid

I have followed all of the instructions in the previous thread but am still getting the error message. I am trying to install on a Windows 7 machine.

Try this Post...
SAP Crystal Reports 2011: Error INS00140 and other install errors
PS - Coy no longer works here
Don

Seagate Crystal Reports: Database Error

I am using Crystal reports Version 8 and frequently get the error 'Seagate Crystal Reports: Database Error' when I try to open a previously working crystal report file. The error occurs when I click on the Database menu. Every time I get this error I end up redesigning the report as the I have not yet found a solution and I cant run the report.
The error is a message box with the title 'Seagate Crystal Reports: Database Error' and an ok button - nothing else.
Its very frustrating!
Please help.
Thanks.

Hi,
What database are you using and how are you connecting to it?
What are you clicking in the Database menu: Set Location, Verify Database, Show SQL Query?
Before opening the report, can you connect to the database first then open the report?
I would have expected an error code or a more descriptive error to follow.
Thanks,
Brian

Loading Crystal Report 2010 Error

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