Loading from web a pdf file comes up with "expecting a dict object"

uploaded a pdf file to a password protected site. Have done this many times and have successfully read and downloaded pdf file from web site. On this occasion file attempts to download for reading then stops with message "Expecting a dict file" This file is successfully openned using "Internet Explorer"?

Good day,
Try converting the document to a .doc format instead of .docx. 
If that doesn't resolve the issue, please share the file with us via the File Conversion Issue form.  Be sure to reference this forum thread in your description so we can circle back on the issue.
Kind regards,
David
Adobe Systems

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