Loading Images CS5 32 & 64 bit
When I load an image (jpeg etc) into Photoshop it shows up in the layers palet as a background but does not show in the workspace, where I see a chequered background. How do I overcome this? What am I missing?
This is the trial version of CS5 Extended on Windows 7
Thanks
Colin
You are right on the money: You have an old graphics card, and if I recall correctly nVidia hasn't updated drivers for that one in a while (i.e., you have old bugs that have been fixed with newer cards).
Keep in mind that the accelerated OpenGL implementation is in the video driver, and Photoshop likely asks more than your card and driver can deliver.
A good card for Photoshop delivers a benchmark score of about 500 or better on this site: http://www.videocardbenchmark.net/gpu_list.php
The good news is that pretty decent graphics cards can be bought for well under a hundred bucks at the local high tech store (e.g., CompUSA or Best Buy). For example, an ATI Radeon HD 4670 with 1 GB of GDDR3 was about $60 when I looked about a month ago. A new card will definitely improve your computing experience, and not just with Photoshop.
-Noel
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Converting 32bits image to 8bits cause Photoshop CS5 64 Bits to crash
Everything is in the title. I removed my nVidia Display drivers in safe mode and reinstalled, the problem persist. I reset my PS settings... same problem.
It works only in Photoshop 32bits.
Any ideas of what is going wrong?Here is it:
Adobe Photoshop Version: 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch]) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:1, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 4
Processor speed: 2800 MHz
Built-in memory: 18431 MB
Free memory: 15309 MB
Memory available to Photoshop: 16596 MB
Memory used by Photoshop: 70 %
Image tile size: 132K
Image cache levels: 4
OpenGL Drawing: Disabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: False.
OpenGL Crash File: Not Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 6800 GS/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce 6800 GS
Driver Version: 8.17.12.9610
Driver Date: 20120229000000.000000-000
Video Card Driver: nvd3dumx.dll,nvd3dum
Video Mode: 1920 x 1080 x 4294967296 couleurs
Video Card Caption: NVIDIA GeForce 6800 GS
Video Card Memory: 512 MB
Serial number: 92278709302293619050
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
Temporary file path: C:\Users\Florent\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 141,0G, 36,2G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2010/10/04-23:36:11 64.441628 64.441628
adbeape.dll Adobe APE 2010/02/23-12:40:58 61.421986 61.421986
AdobeLinguistic.dll Adobe Linguisitc Library 5.0.0
AdobeOwl.dll Adobe Owl 2010/06/03-13:43:23 3.0.93 61.433187
AdobeOwlCanvas.dll Adobe Owl Canvas 3.0.68 61.2954
AdobePDFL.dll PDFL 2010/12/13-23:37:10 64.341419 64.341419
AdobePIP.dll Adobe Product Improvement Program 5.0.0.2021
AdobeXMP.dll Adobe XMP Core 5.0 61.134777
AdobeXMPFiles.dll Adobe XMP Files 5.0 61.134777
AdobeXMPScript.dll Adobe XMP Script 5.0 61.134777
adobe_caps.dll Adobe CAPS 3,0,116,0
adobe_OOBE_Launcher.dll Adobe OOBE Launcher 1.0.0.64 (BuildVersion: 1.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
AFlame.dll AFlame 2010/02/23-17:27:33 61.421976 61.421976
AFlamingo.dll AFlamingo 2010/02/23-17:27:33 61.421978 61.421978
AGM.dll AGM 2010/10/04-23:36:11 64.441628 64.441628
ahclient.dll AdobeHelp Dynamic Link Library 1,5,0,30
aif_core.dll AIF 2.0 53.422628
aif_ogl.dll AIF 2.0 53.422628
amtlib.dll AMTLib (64 Bit) 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
amtservices.dll AMTServices (64 Bit) 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
ARE.dll ARE 2010/10/04-23:36:11 64.441628 64.441628
asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1
AXE8SharedExpat.dll AXE8SharedExpat 2010/02/23-17:27:33 61.421978 61.421978
AXEDOMCore.dll AXEDOMCore 2010/02/23-17:27:33 61.421978 61.421978
Bib.dll BIB 2010/10/04-23:36:11 64.441628 64.441628
BIBUtils.dll BIBUtils 2010/10/04-23:36:11 64.441628 64.441628
boost_threads.dll DVA Product 5.0.0
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2010/10/04-23:36:11 64.441628 64.441628
data_flow.dll AIF 2.0 53.422628
dvaadameve.dll DVA Product 5.0.0
dvacore.dll DVA Product 5.0.0
dvaui.dll DVA Product 5.0.0
ExtendScript.dll ExtendScript 2010/10/19-10:22:12 61.445301 61.445301
FileInfo.dll Adobe XMP FileInfo 5.0 61.134777
icucnv36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
icudt36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
image_flow.dll AIF 2.0 53.422628
image_runtime.dll AIF 2.0 53.422628
JP2KLib.dll JP2KLib 2010/12/13-23:37:10 64.181312 64.181312
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2, 0, 1, 11
MPS.dll MPS 2010/12/13-23:37:10 64.450375 64.450375
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.4940
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.6161
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.4940
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.6161
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.4940
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.6161
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS5 CS5
Plugin.dll Adobe Photoshop CS5 CS5
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 2.0.0.746
PSArt.dll Adobe Photoshop CS5 CS5
PSViews.dll Adobe Photoshop CS5 CS5
SCCore.dll ScCore 2010/10/19-10:22:12 61.445301 61.445301
tbb.dll Threading Building Blocks 2, 1, 2009, 0201
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 1.0.0.68 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 1.0.0.68
WRServices.dll WRServices Thursday January 21 2010 12:13:3 Build 0.11423 0.11423
wu3d.dll U3D Writer 9.3.0.113
Installed plug-ins:
3D Studio 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Accented Edges 12.0
ADM 3.11x01
Amiga Rulez NO VERSION
Angled Strokes 12.0
Average 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Bas Relief 12.0
BMP 12.0.2
Box Blur NO VERSION
Camera Raw 6.6
Chalk & Charcoal 12.0
Charcoal 12.0
Chrome 12.0
Cineon 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Clouds 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Collada 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Color Halftone 12.0.2
Colored Pencil 12.0
CompuServe GIF 12.0.2
Conté Crayon 12.0
Craquelure 12.0
Crop and Straighten Photos 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Crop and Straighten Photos Filter 12.0.2
Crosshatch 12.0
Crystallize 12.0.2
Cutout 12.0
Dark Strokes 12.0
De-Interlace 12.0.2
Dicom 12.0
Difference Clouds 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Diffuse Glow 12.0
Displace 12.0.2
Dry Brush 12.0
Eazel Acquire 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Embed Watermark 4.0
Entropy 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Extrude 12.0.2
FastCore Routines 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Fibers 12.0.2
Film Grain 12.0
Filter Gallery 12.0
Fresco 12.0
Glass 12.0
GlassSphere NO VERSION
Glow NO VERSION
Glowing Edges 12.0
Google Earth 4 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Grain 12.0
Graphic Pen 12.0
Halftone Pattern 12.0
HDRMergeUI 12.0
Highlight NO VERSION
IFF Format 12.0.2
Ink Outlines 12.0
JPEG 2000 2.0
Kurtosis 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Lens Blur 12.0
Lens Correction 12.0.2
Lens Flare 12.0.2
Lenscare... NO VERSION
Lighting Effects 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Liquify 12.0.1
Matlab Operation 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Maximum 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Mean 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Measurement Core 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Median 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Mezzotint 12.0.2
Minimum 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
MMXCore Routines 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Mosaic Plane NO VERSION
Mosaic Tiles 12.0
Mr. Contrast NO VERSION
Multiprocessor Support 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Neon Glow 12.0
Note Paper 12.0
NTSC Colors 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Ocean Ripple 12.0
OpenEXR 12.0.2
Paint Daubs 12.0
Palette Knife 12.0
Patchwork 12.0
Paths to Illustrator 12.0.2
PCX 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Photocopy 12.0
Photoshop 3D Engine 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Picture Package Filter 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Pinch 12.0.2
Pixar 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Plaster 12.0
Plastic Wrap 12.0
PNG 12.0.2
Pointillize 12.0.2
Polar Coordinates 12.0.2
Portable Bit Map 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Poster Edges 12.0
Radial Blur 12.0.2
Radial Blur NO VERSION
Radiance 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Range 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Read Watermark 4.0
Reticulation 12.0
Ripple 12.0.2
Rough Pastels 12.0
Save for Web & Devices 12.0
ScriptingSupport 12.0.4
Shear 12.0.2
Skewness 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Smart Blur 12.0.2
Smudge Stick 12.0
Solarize 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Spatter 12.0
Spherize 12.0.2
Sponge 12.0
Sprayed Strokes 12.0
Stained Glass 12.0
Stamp 12.0
Standard Deviation 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Sumi-e 12.0
Summation 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Targa 12.0.2
Texturizer 12.0
Tiles 12.0.2
Torn Edges 12.0
Twirl 12.0.2
U3D 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Underpainting 12.0
Vanishing Point 12.0
Variance 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Variations 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Volumetrics NO VERSION
Water Paper 12.0
Watercolor 12.0
Wave 12.0.2
Wavefront|OBJ 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
WIA Support 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
Wind 12.0.2
Wireless Bitmap 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch])
ZigZag 12.0.2
Plug-ins that failed to load: NONE
Flash:
Flash
Mini Bridge
Accéder à CS Live
CS News and Resources
Flash
CS Review
Installed TWAIN devices: NONE
Message was edited by: florentd2 -
Photoshop CS5 64-bit crashes when opening an image; 32-bit works fine
This is a bit of a tricky problem, but if I start up Adobe Photoshop CS5 64-bit, it runs alright. But the second I choose an image and open it, I get "Photoshop has stopped working..." and Windows tries to find a solution.
However, the 32-bit version of PS CS5 works perfectly.
On my Mac Mini, however, which ONLY HAS Photoshop 64-bit (Creative Suite 5, Snow Leopard, latest updates), images open and edit fine.
On my PC, I also had this same exact problem with the 64-bit version of Photoshop CS4.
I read in a few forums that it might be a corrupt font, etc., but I have no idea why a corrupt font would be affecting how Photoshop 64-bit opens an image, especially if I don't even get a chance to edit the image or anything. The images I've been trying to update are JPEGs.
I have all of the updates installed on my PC regarding CS5. It's completely updated. I am really stuck. I'd like to be able to take advantage of the 64-bit technology and put that version of Photoshop to use, but I can't.
Thanks in advance. I'm willing to try anything at this point.Here you go, copied straight from the event viewer console.
- System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2010-06-18T23:34:23.000Z
EventRecordID 5587
Channel Application
Computer HPMC6645
Security
- EventData
Photoshop.exe
12.0.0.0
4bbc5b10
nvoglv64.dll
8.17.12.5715
4bf7176a
c0000005
00000000007459ce
1b24
01cb0f3eace58be5
I did my best to recreate it to look the way it looks in the console, so nothing should be confusing.
Also, @Chris Cox- I do have the most recent beta driver installed for my onboard graphics card, which is an Nvidia GeForce 6150SE, maybe that could be causing it. I will uninstall it and install the most recent recommended release from Nvidia's site. -
CS5 Bridge Only Opens Image in 64 Bit
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Any help here?
Thanks!
DanThere are a couple of things you could do...
If you really want it to open a particular file type every time in the 32 bit Photoshop on your 64 bit system (presumably because you have certain plug-ins only available on the 32 bit side), you can go into Bridge and choose Edit - Preferences - File Type Associations. Scroll down to the file type you want to associate with Photoshop 32 bit, then change it. Choose Browse and navigate over to "C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe". Voila, now Photoshop 32 bit is associated.
A way to keep the association normally with the 64 bit Photoshop, but occasionally use 32 bit Photoshop is this: Start the 32 bit Photoshop first, then in Bridge do the Open With Photoshop thing. It will use the version that's already running.
Hope this helps!
-Noel -
Photoshop CS5.1 Won't Load Images On Screen at retina MacBook pro.
Photoshop CS5.1 Won't Load Images On Screen at retina MacBook pro. Any help? Thanks!
I'm surprised that Apple would attempt such a "hack" design... Switching graphics adapters mid-stream is no small task, and I can't imagine that they could ever make it work seamlessly.
Keep in mind that the nature of the complex GPU beast is that graphics hardware doesn't all work the same (or right) and application software has to make decisions about what to do and what not to do, and even when to invoke certain workarounds - or it would never be possible to run on multiple platforms.
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Does Apple offer any "geek-level" configuration options that can force the use of a particular GPU for a given application? It seems that this could be an automated workaround that would allow a given application to see only one GPU, which is what Photoshop appears to need here.
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CS5 64 bit merging HDR image problem
Hello,
I am doing a HDR image lesson (Adobe CS5 Classroom in a Book, page 139) using three .DNG files from the training CD.
If I use CS5 32 bit all (model's face and background) is ok.
If I use CS5 64 bit the image has bad background colors and a portion of the model's face is dark red.
So I a wondering if possibly the DNG was created by CS5 32 bit and cannot be opened and processed in CS5 64 bit HDR?
Note:
Each DNG image looks good using CS5-64 File Open.
I have two jpg if needed to show.
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I had this issue reported to me by a faculty member who is attempting to teach this lesson in one of our Mac Labs. She has taught this lesson in the past without issue, but, recently reported this issue. We recently upgraded our photography lab's equipment, which included new iMacs, and updates to software installed in the lab, including the CS5.5 Design Premium suite. I'm able to replicate the issue on all the computers in the photo lab, with the same issue as others described above. I then went to try to replicate the issue on my personal computer with CS5.5 installed, and, surprisingly, the HDR merge worked successfully. The only signifigant difference on that computer was that it was running Adobe Camera RAW 6.6, rather than the current 6.7. I then went ahead and updated the Camera RAW on that computer up to version on 6.7, and the problem doing the merge with these specific files returned as it had in the photo lab.
So perhaps this is a combination of 64bit and Camera RAW 6.7? I can't get the 32bit workaround to work on the Mac's I'm testing. Any suggestions would be appreciated. -
Photoshop CS5 64 bit trial version...I can't get edited images to save changes
CS5 Web Premium Trial Version
I'm using Photoshop CS5 (64-bit). I've made some minor changes to my photo. I've saved, yet the changes won't save. Is this because it is a trail version or am I doing something wrong? I'm wanting to use the photo in a Word doc. Every time I upload it there its the original photo
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Same location as the original file?
Do you see the changes if you double click the file in Explorer and open it in the Windows Photo viewer?
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After successfully loading Photoshop CS5 several times this morning, I suddenly started getting this error upon loading:
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When I reloaded just the 1.0 version it works without the error.
Go figure. -
Unable to install Adobe CS5 64 bit package created using Adobe Application Manager on Windows 7 64
I am unable to install Adobe CS5 64 bit package created using Adobe Application Manager on Windows 7 64 bit.Basically installation rollback on Win 7 64 bit image.
MSI Log File :-
Property(S): ProductToBeRegistered = 1
MSI (s) (5C:D4) [17:59:21:784]: Note: 1: 1708
MSI (s) (5C:D4) [17:59:21:784]: Product: Adobe_CreativieSuite_5_MNT -- Installation operation failed.
MSI (s) (5C:D4) [17:59:21:784]: Windows Installer installed the product. Product Name: Adobe_CreativieSuite_5_MNT. Product Version: 1.2.0000. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
Please let me how to install 64 bit package on Win7 64 bit.
Thanks in Advance.Ok so I downloaded the most current installer CS5.1, My previous installer was version 5.0. It did install fine fully updated to my license version. I just wanted to update in case anyone in the future has a similiar experience. Too bad this advice was not offered by the "experts" here.
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Can't start CS5 64-bit in Windows 7
Can't seem to find an exact fix for this problem. I reinstalled Windows 7 (64-bit version), and of course had to reinstall all applications. Verified I'm running Win7-64 bit, but now when I launch Photoshop CS5-64 bit, I only get an error message that says "System unable to find file specified", even though the file is listed in the proper place by Explorer. I'm able to launch CS5-32 bit version normally, but of course that version limits the RAM available to about 3GB and I have 16GB installed. I'm able to successfully launch Lightroom 3 in 64-bit mode.
I've tried uninstalling Photoshop CS5, rebooting and re-installing in a different location with a fresh download of CS5 from Adobe.com but still always the same error message that "System cannot find file specified" when launching.
Any ideas on how to fix this?Many thanks.
I think you've got two different types of problem going on at once here. Let's try clearing this second error out of the way first.
the second is "Error writing to file: C:\ Program Files(x86)\Common Files\Apple\Apple Application Support\Webkit.resources\inspector\Images\timelinePillGreen.png. Verify that you still have acess to that directory."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
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Photoshop CS5 64-bit Crashing due to CoolType.dll
Spent 30 minutes on the phone with Adobe's fairly useless tech support, who asked me to do all the things I had already tried (delete prefs, turn of Font Preview, rename the scripting support plug-in, turn off OpenGL, etc.) in order to find out why my Photoshop CS5 64-bit on Windows 7 started crashing whenever I tried to use the text / type tool or opened a document with a type layer selected.
He thought he was done giving "support" when he said "Well, I suggest you just use the 32-bit version". When I reminded him that that didn't actually find / fix / solve the problem, he put me on hold again, then told me to use the System File Checker (sfc.exe) tool to check CoolType.dll, which is what's crashing Photoshop.
He told me that I would have to call Microsoft, because CoolType.dll is a system file and Adobe doesn't support those.
Hmm, I guess he didn't realize that CoolType.dll is an ADOBE system file that ADOBE put on my system.
Anyway...anybody know how to fix / replace CoolType.dll so that I can go back to using the 64-bit version of Photoshop CS5? I checked Adobe's website and couldn't find anyplace to download the current version.
Thanks in advance!
GensyI'm having this issue too. Not sure if I have two issues or it's all related to this. Most of the time, when I go to a folder to save an image, the program just dissapears with no error message at all and all my work is lost. Anything I did during that session in PS is lost, including any modification of preferences, new actions made, etc. I have tried reinstalling window 7 and CS5 and even on a clean system the problem occurs. I have also tried uninstalling all non-essential fonts and deleting the font cache. And, all the stuff you mentioned such as preferences in PS and dissabling OpenGL, etc. and have had three Microsoft tech sessions. They don't see any evidence of the crash on my system so can't help with it.
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Why Do Both Photoshop CS5 (64 Bit) and Premiere Pro (64 Bit) Crash on Start up.
Both Photoshop CS5 (64 Bit) and Premiere Pro (64 Bit) Crash on Start up. 32 bit version of Photoshop works fine.
Here is the problem signature when they crash.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 12.0.0.0
Application Timestamp: 4bbc5b10
Fault Module Name: CoolType.dll
Fault Module Version: 5.7.82.7602
Fault Module Timestamp: 4b980c97
Exception Code: c0000005
Exception Offset: 0000000000073a92
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 7c82
Additional Information 2: 7c821a1fc13b00b508d1bb6ee7ecaf44
Additional Information 3: 019c
Additional Information 4: 019cb6db15489631b8a43faf27e30830
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 5.0.3.0
Application Timestamp: 4ce382d1
Fault Module Name: CoolType.dll
Fault Module Version: 5.7.82.7449
Fault Module Timestamp: 4b7b1af3
Exception Code: c0000005
Exception Offset: 00000000000739ea
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 889a
Additional Information 2: 889afed61eb6ddf1c1c3419adc6026b6
Additional Information 3: 8235
Additional Information 4: 823549a371dff618695395cc0a8514ee
Both are referencing cooltype.dll. I ran Font Doctor on all system and non-system fonts and found no errors. Booted without Extensis Suitcase loading. Nothing works. All 32 bit programs work fine. Any clues would be appreciated.It does not necessarily mean a "corrupt" font, but can be a font that PrPro, and PS, cannot handle.
Though I have read that changes have been made, Open Office's DejaVu font would crash PrPro's Titler - every time. There are quite a few others. Font Dr, and similar utilities, will not see the font(s) as corrupt, but they are so poorly designed, that PrPro and PS cannot deal with them.
Though it can be a long, drawn out process, one can often zero in on the problem font(s), with a little work. This is accomplished by first defining the "System Fonts," and not touching them. Then, uninstall half of the remaining fonts, and testing PrPro and PS. If they launch fine, you know that somewhere in that list of fonts, the problem exists. If there is still a failure to launch, chances are good that the problem font(s) reside in that half, that are still installed. Note: because the problem still exists, does not guarantee that there are NOT problem fonts in that uninstalled group, so keep that in mind.
Repeat the proces, by uninstalling half of the remaining fonts and testing.
If necessary, repeat by removing half of the now remaining fonts and testing.
When you get to a point, where you are no longer getting problems, reinstall fonts, in small groups, testing in between. The smaller the groups, the easier it will be to pinpoint the problem font(s).
Keep notes on which fonts you are uninstalling and reinstalling, until you narrow it down to the problem font(s).
I would start by uninstalling any "free fonts," and then commercial, 3rd party fonts. A lot of free fonts are just poorly designed, and can cause issues, though they might work fine in some other programs.
I use a font manager, so that I only have ~ 350 fonts installed at one time, and then dynamically install fonts, as needed for Projects. That keeps my machine clean, and if, upon installation, I get a crash/hang, I know that at least one font in that Set is causing it. This helps, as my workstation has ~ 19,000 fonts on it, and some are free fonts, and many are from 3rd parties. Some are also very, very old.
Good luck,
Hunt
PS - one common cause for hangs on loading PrPro can be from VST's, used in Audio-editing. If you also have a lot of VST's, you could have two issues with two separate programs, i..e. PS hanging on fonts, and PrPro hanging on VST's. The results would be the same, but the causes could be different. That leads to even more work. For PrPro, also see this ARTICLE. If you get PS launching, but PrPro is still not functioning, drop by the PrPro Forum, and someone can help you there. -
Photoshop cs5 64-bit hangs all the time when editing photos on Win 7 64-bit?
Recently installed Master Suite Collection CS5 on Win 7 64-bit. The computer is a 64-bit i5-480 CPU Lenovo and has an Intel HD GPU. Photoshop CS5 64-bit hangs constantly when I load a picture for editing and there is no way to get rid of the photoshop process except for a reboot. Have tried PSkill, and other options and nothing can get rid of it excetp for a re-boot. This is a major pain because I cannot get any work done.
The Master Suite cost me a fortune and can't get a basic application to work properly
Help!!!Let me first start by saying the Intel GPU drivers that implement OpenGL are often faulty. That's quite possibly the root cause of your problems.
If you reconfigure Photoshop not to try to use the OpenGL subsystem, via Edit - Preference - Performance, and unchecking the [ ] Enable OpenGL Drawing checkbox, does it get any better? Make sure to close and restart Photoshop after making this configuration change.
It is possible Intel has released newer drivers that may have corrected the OpenGL problems. Check their web site.
-Noel -
Dynamically loading images: UI Loader issue
I posted this last week, but did not show good examples to get help. Admittedly, I am new to flash, so this may be a bit elementary, so my apologies in advance. I am trying to dynamically load images through the UI Loader component. Attached are the errors I get, and although I think that the coding is close to correct, when I publish, it just flashes up then restarts the movie... any ideas? Thanks in advance.
there's a problem attaching things to this forum. so, nothing is attached.
can you copy and paste your error messages to this forum? -
Hello !
I'm trying to make a small card game.
I have 52 small gif files(68x94 pix;500 byts each).
When I'm loading those cards on a JPanel, it takes to much time (about 15 sec);
I've enabled double-bufering (no changes);
Without loading Images, all the stuff (JButtons,JTextFile, some String paintings, etc.) is coming up instantly.
I'm using a P III 1,1 Ghz, 256 Mo RAM. with WinXP (could be, Bill Gates fault ? -:) )
I've copyed here an extras of code:
class pan extends JPanel{
Color myC=new Color(0,170,85);
Toolkit tt=Toolkit.getDefaultToolkit();
String st="";
Random rnd=new Random();
public pan(){setDoubleBuffered(true);}
public void paintComponent(Graphics g){
super.paintComponents(g);
g.setColor(myC);
g.fillRect(0,0,800,500);
int x=220;int y=10;int m;
for(int i=0;i<4;i++){
int c=i;
for(int j=0;j<13;j++){
int v=j+2;
switch(c){
case 0:m=c+v-1;break;
case 1:m=13+v-1;break;
case 2:m=26+v-1;break;
case 3:m=39+v-1;break;
default: m=52;}
g.setColor(Color.white);
g.fillRoundRect(x,y,72,97,13,13);
g.setColor(Color.black);
g.drawRoundRect(x,y,72,97,13,13);
st="Imagini/Cardsgif/"+"C"+m+".gif";
g.drawImage(tt.getImage(st),x+2,y+2,this);
x=x+20;
st="";
if((j>0)&(j%12==0)){
y=y+100;
x=220;
I just started noticing this problem too. On an order confirmation page on Amazon, many of the button graphics were question marks. But it's random. If I refresh the page, some of the images load but others don't load. All of the images load (so it's not an image format problem), but NEVER all at the same time!
(On a side note, it's VERY bad that Safari displays the question mark graphic instead of the alternate image tag text. There was no way to know which question marks (which should be buttons to click on) are for submitting, cancelling, veiwing order details, editing shipping address, etc.)
Even more frustrating is that a friend finally switched to Macs from years of being a PC user. Her brand new Intel iMac is exhibiting the same problem when she views her and her friend's MySpace pages. This was her very first day of Mac ownership, and there was nothing installed on her iMac except what it came with. Everything was still on the default settings. Same thing...refreshing the page would randomly load some images but not others.
It's all a bit embarassing because the "it just works" arguement was one of the things that convinced her to switch to a Mac. I'd like to offer her a fix to overcome this poor first impression.
PS: I'm on Tiger with the Tiger version of Safari. She's obviously on Leopard.
Message was edited by: Bean
Message was edited by: Bean
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