Loading just about any video crashes Itunes

Hi,
Loading tiny videos into itunes can make the program grind to a halt, and recently I've been attempting various conversions of videos (xvid avi to xvid mp4 container) to see what's the quickest way to convert media to be viewable on my 80g Video Ipod. Trying to import anything similar causes itunes to crash and I can't even end the process in windows. This grinds my system down a lot and I am required to restart due to Itunes not being "killable." Does anyone have at least a way to get Itunes to die if it crashes? I assume theres no real solution to my problem other then don't do it, until the developers implement something in the code that actually determines the codec/size of the video and decides whether or not it can import it instead of just crashing.

hmmmmm. have you checked through the following document? (in particular, with your symptoms, try the "disable ReadyBoost" and "Additional Information" sections down the bottom of the document.)
Troubleshooting iTunes for Windows Vista video playback perfomance issues

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My Mac is showing that I am out of disk space. It says I have 175 MB of videos. I cannot find any videos in Itunes, Imovie or IPicture. What gives?

My Mac is showing that I am out of disk space. It says I have 175 MB of videos. I cannot find any videos in Itunes, Imovie or IPicture. What gives?

For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal.

I've just brought some video from itune, but realised the I should have brought the SD version instead of HD version as my iPad didn't have enough storage. Can I change that from HD to SD?

I've just brought some video from itune, but realised the I should have brought the SD version instead of HD version as my iPad didn't have enough storage. Can I change that from HD to SD?
Does it mean that I can't watch it if I cannot download it?

this helps. check it out! http://support.apple.com/kb/ht3209

Can't transfer any videos to iTunes!

I just got a new iPod, as I used to own one around a year ago. However, when I try to drag a video file into iTunes, it never adds them to the library. Nor does it add them if I manually select 'add to library' and find the file. I've tried loads of different formats, including the sample file in the FAQ from Apple, yet iTunes simply doesn't copy anything to the library!
What is going on? It's just impossible to transfer any of my current videos to iTunes.

Hi guys
I had the same problem - my husband bought a 30GB iPod the other day and we were having the exact same problem, but we've managed to fix it for us. Here's what we did:
1. Went to software update (under the little apple on the bar at the top) and downloaded the huge Mac 10.4.9 update (it was about 350MB!).
2. Downloaded the latest version of Quicktime and installed it. Note: you can't install the latest version of quicktime unless you've installed the 10.4.9 update. It won't let you.
3. Drag the movie into iTunes from the Finder, and it should take a few seconds to register that you wanted to add it and a minute or so to import. This is not the end, however.
4. Make sure the movie/s you want to transfer to your iPod are selected, go to the 'Advanced' menu, and then 'Convert selection for iPod' (or something like that). This will take a very long time. It took nearly an hour for each 42 minute movie/tv show we added. You can do as many as you like at a time, but make sure the HDD doesn't go to sleep. Even though the website said that the iPods will play the mp4 format, the iPod wouldn't accept it (it converted them to m4v format). They will duplicate in your iTunes folder, annoyingly enough, so it does take up twice the space.
If you use a program called HandBrake to rip movies from DVDs, then it has the feature that converts it automatically to iPod format, but obviously this doesn't play on all computers. But I am not advocating piracy; we had some movie projects we'd deleted from the HDD on a DVD we ripped.
And that's it. That's all we did, and it worked fine. YAY! My husband was extremely pleased, as you can imagine.
We had the latest version of iTunes aswell.
So hopefully this should work for you! If it doesn't, I'm sorry.
MacBook Mac OS X (10.4.9)

Video Crash itunes 8.1

After installing Itunes 8.1 I get the following crash when I try to play any Video file:> Faulting application iTunes.exe, version 8.1.0.51, time stamp 0x49b822b4, faulting module QuickTimeH264.qtx, version 7.60.92.0, time stamp 0x49628b2f, exception code 0xc0000005, fault offset 0x00078ea0, process id 0x1564, application start time 0x01c9ad2d4bd68654.
Anyone have any suggestions?

Hi Edchai,
Try downloading and installing the latest version of iTunes, currently 8.1.1.
http://www.apple.com/itunes/download/
You can update iTunes along with the other Apple software by clicking the Apple logo and then software update as shown here: http://support.apple.com/kb/HT1338
-Jason

Can't Add Any Video To iTunes

I've read through every single thread on this topic, but cannot find a solution and could really use some help. I rebuilt my computer and everything is working great. Except, I cannot add a single video to itunes. I used to add and remove videos constantly and never really had an issue. I've tried mp4, mov, different sizes, etc. Nothing will ever show up.
Most of these threads end in 'they show up in Home Videos' which would be great, but I never even get the Home Videos section to show up. I've tried adding them to 'automatically add to itunes' folder with itunes closed. Once I open itunes, they go straight into the 'not added' folder.
Been at this for days now and am at a true loss. I have 12.1.1.4 on Windows 7 64-bit and Quicktime 7. Any thoughts?

Hi. You can try to remove iTunes and the following Units by successively.:Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
Also should pay attention to the authorize issue:iTunes 12 for Windows: Authorize a computer to play iTunes Store purchases
Regards,
Anson

Syncing any device crashes iTunes

Syncing either my iPhone or my iPad crashes iTunes. Any suggestions?
I sent 3 crash reports to Apple. I restarted the Mac, I've restarted the iPhone & the iPad all to no avail.
Thanks in advance for any help.

No problems with ePub files. I put >90 on my 4GB iPad. More than likely its a problem with the ePub files themselves.
All I did was...
placed all my .epub files in a directory, went into iTunes, File->Add to Library, pointed to directory containing epubs, select the files... Done. Sync and they appear in iBooks.
Its worked with purchased epubs and a few docs I converted from other formats.
Ty Hoeffer
HS/CS Network Group
UVa Health System.

How to load BBC MP4 DRM video into iTunes?

Can BBC MP4 DRM protected files be played in iTunes? I don't seem to be able to import a downloaded BBC video into iTunes.
Sometimes I see files called M4v or something like that which I don't understand. My downloaded file suffix is mp4.

Place a copy of the file in <Media Folder>\Automatically Add to iTunes. If iTunes knows what to do with it then it will be added to the library. However if the DRM has been applied via BBC iPlayer then the chances are that iTunes cannot authorize or play it.
tt2

Videos crashing iTunes HELP!!!

I upgraded to latest iTunes and Quicktime, but when I try to preview a video iTunes crashes and closes. I bought 2 videos and they will not play in iTunes or QT. They crash either one. What is going on?

I've had the same problem and I figured it out (at least in my case). The most helpful thing I did was review the crash log right after the crash. Go to http://developer.apple.com/technotes/tn2004/tn2123.html to help with interpreting crash logs. In my case, I had installed the OSS 3D plug-in a while ago and this was responsible for the crash. Deleting the plug-in and it's preferences did the trick for me.
To summarize the Apple Tech Note for interpreting the crash log, the three most important areas are:
1) the line entitled "Thread:" that is about 8 lines or so down from the first row of "********". This will tell you which thread crashed.
2) the line entitled "0" in the thread that crashed. In my case, thread 0 crashed. I followed down the crash log to thread 0 and looked at line 0 which gave me an inkling of what crashed (in my case, it said com.subband.oss3d).
3) the section entitled "Binary Images Description". Read through this for any references to whatever appears in line 0 of the crashed thread to find the directory(ies) from which the culprit must be removed. I also used Spotlight to find anything else related to the offender.
I hope this helps.
Tony

All video crashes Itunes.

Running Vista.
No problems with video until the latest Itunes upgrade.
Tried the recommended fix involving Quicktime. Quicktime will play the files but Itunes still crashes. It makes no difference what type of video file.
Tried uninstall/Install download of latest Itune version, no luck.
Any ideas?
Thank you..
kristin

However, went to both suggested locations looking for plugins; there are no plugins (the folders are visible and empty).
... yeah, that's consistent with other reports. In this case, Safe mode is apparently switching off something built-in to iTunes version 10.7.0.21.
Ultimately, what's required here is a bug-fix in the next version of iTunes (whenever that's going to show up). In the meantime, I'm afraid we're probably stuck with the workarounds (disabling direct3d, running iTunes in safe mode or watching the content in the QuickTime Player.

I cannot play any videos on itunes. music videos, podcast videos, movies... nothing.. it says "not responding" HELP

when i try to play a video from my library... or watch a movie or a podcast... itunes stops working!! help.... and this happened right after i updated itunes!

Just in case, let's try the following user tip (although it's a higher percentage play with an "iTunes has stopped working" message under these circumstances):
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Simple question just about any one can answer I need a quick answer.

Of course there are millions of iPod and iTunes users. and of course many of them want to back up their music, Reformat the same PC and pu the music they bought and legaly on Back onto the same PC.
I can't be the first person in iPod history to re-format.
So do I De-Authorize my PC "Before" or "After" I burn a Back up CD.

Well....You can Use iTunes for Backing up your Music, but I do not favor this mehtod.
It works fine for music files BUT: I prefer more control and completeness over my backup process. It is also very important to note that a large limitation of using iTunes to manage the backup is that the iTunes method does not create or maintain backups of the two meta-data files (iTunes Library.itl & iTunes Music Library.xml) where your Playlists, Ratings, Play Counts, etc. are stored. See: What are the iTunes Library files?
If you are heavily invested in your Library data (Playlists, Play Counts, Ratings, Last Played, Date Added, etc.), it is crucial that you also make and archive multiple backups of your ‘iTunes Library.itl’ file.
If your music is located under one common Folder (e.g.-‘iTunes’), then it is easiest to physically copy that folder and all its sub-folders in one simple process. It can be done quickly, and incrementally – several times a day, when necessary. In the case of any data loss, just re-copy your entire (or partial) music library back to wherever it was, placing it in the main Folder that the previous iTunes expected. Along with the ‘iTunes Library.itl’ metadata file, this completes a full ‘restore’ of your music to the time of your last backup.
Use of a backup software program will greatly help. It will allow you to easily perform incremental backups of only the files that have changed. WinXP has such a facility built-in. I use a free program called FileSync ( http://www.fileware.com ). There are many out there. Some use Zipped files or proprietary formats, others use standard file formats. I like FileSync as it uses normal file formats that can be viewed/managed via any Windows program or utility.
iTunes Files to Backup (anytime you make additions or changes to the Music or Library that you want to retain)
1) All music files in their current folder structure (usually located in and under the ‘iTunes Music’ folder)
2) The Library database file: ‘iTunes Library.itl’ located in the ‘iTunes’ folder
3) The Library XML file: ‘iTunes Music Library.xml’ located in the ‘iTunes’ folder
4) Any XML playlist files you created for Playlist retention
5) The two iTunes.pref files (optional)
-- C:\Documents and Settings\<your username>\Application Data\Apple Computer\iTunes\iTunes.pref
-- C:\Documents and Settings\<your username>\Local Settings\Application Data\Apple Computer Inc\iTunes.pref
6) The XML file of Ratings, Play Counts and Last Played attributes saved from the main Library and created by Otto’s SaveRatings script (also optional, but recommended):
“Download this: http://ottodestruct.com/itunes/SaveRatings.zip . It's a program, just run it like any other program. Run it on the machine where you're copying the info from BEFORE you move the files to the new machine. Click the "Save Ratings" button and it'll create a ratings.xml file. Now when you move the files, move the program and this file as well. Then after you make your new iTunes library, run it again and click the "Restore Ratings" button. Voila, all your information is back in the Library. Well, most of it anyway, it's not perfect. It'll tell you what songs it couldn't figure out though, and there's usually not very many.”
Here's a list of possible ways to copy your music files from your main iTunes computer to another storage medium for backup purposes.
1) Use an External Hard Drive to store the complete iTunes meta-data files and underlying Music Folder structure and songs from your main computer. They are quite cheap now, for their storage volume. This is my preferred main medium.
2) If you have Two Computers:
2a) Connect them through a router
2b) Connect them using a Direct (w/Mac) or Crossover (PC/PC) Ethernet cable (See: http://www.ifelix.co.uk/tech/3001.html)
2c) Connect them via a USB-to-USB Network Bridge. See: here as an example.
Copy the files and folders from one computer to the other. Use the second PC as your backup repository.
3) Burn several DVDs (at 4.7+ GBs each) with the music data files and store them safely. Re-writable ones are good for backup purposes (if your DVD drive can manage these).
4) Burn 6x more on CDs (at 700MB each) than in #3 above and store them safely in more space Re-writable ones are good for backup purposes (if your CD drive can manage these).
5) Use a larger USB Flash drive (1GB – 4+GBs) to store the files only if you have a small amount ripped music or have multiple and/or jumbo USB drives at your disposal that will fit your music library.
6) Use the Second Internal Hard Drive (if available) of your PC -- not optimum, as you really want to physically separate the storage of backups from the originals, but good as a tertiary storage device.
By keeping only one copy of your music (other than on the iPod), you are not truly 'backed-up' and are running a high risk of losing your music. Music files on just the iPod and the computer is not considered having any backup. If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
It is a good policy to backup all your important data. It is a very smart policy to back it up on more than one medium.
External hard drives now run less than $100 for 200-250GBs of storage. Very cheap backup insurance, indeed. See This Link

Cannot download any videos to iTunes.

No videos will download to iTunes on my computer. I have tried all steps on the iPod and iTunes support sites...can't figure out what's wrong. Whenever I download a video, it begins to download normally, but at the end of the download, iTunes shuts down and I receive an error message saying that "iTunes has unexpectedly encountered a problem and needs to close. Sorry for the inconvenience."
This happens every single time I try to download a video, even purchased ones, which really aggravates me.
Any help would be greatly appreciated.
HP Windows XP

Try uninstalling iTUnes AND quicktime from control panel>add and remove. Do ing this will not loose any ,music or playlist.
THen disable antivirus, goto apple.com and download/install the latest version of itunes

Can't get any videos into itunes

I have a few that were already there, but I have some new shows I have converted to Mp4 and I can't get them to import into iTunes. Any idea why they won't import?
Jason

I'm having the same problem. I've got 2 test videos: 1 from handbrake using the iPhone settings and the other is a quick movie recorded in iMovie and exported to iPod.
When I try to drag them into iTunes the cursor changed to the green "+" but nothing happens. I've also tried going through File>Add to Library... with similar the same lack of result.
iTunes is 7.4.2 freshly re-installed.
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Loading a downloaded music video into itunes music video playlist

I have downloaded a couple of music videos not from itunes and have tried to inport them into the music video playlist but they go into the movies playlist,I have tried to change the ext. from mp4 to m4v file still works but stays in movies playlist, anybody able to do this?
Thanks Wes Anderson

Select the video and open the Get Info window (right click -> Get info or File -> Get info). Select the "Options" tab. Use the drop down "Media Kind" selection to change it from movie to music video.

Loading just about any video crashes Itunes

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