Loading & running Premiere Elements 9 in Windows 8

Can I load and run Premiere Elements 9 in Windows 8???

Hi John,
Premiere Elements 9 has not been tested and is incompatible with Windows 8
Please consider purchasing the latest version 12.

Similar Messages

The .prel files will not load into premiere elements 13 and says that there is a missing codec. This is a school's site llicense that we've used for more thatn a month.

The .prel files will not load into premiere elements 13 and says that there is a missing codec. This is a school's site llicense that we've used in our lab for more than a month.

GPPNeil
Premiere Elements 13 on Windows 8.1 (assumed 64 bit).
First..
1. Have you updated from 13 to the 13.1 Update using an opened project's Help Menu/Update. If not, please do so.
2. Do the problems exist if you disable the antivirus and firewall(s)?
3. Are you running the program as Administrator? Do you have the latest version of QuickTime installed on your computer?
4. Have you refreshed the Online Services using Premiere Elements Editor Edit Menu/Preferences/Web Sharing?
5. Have you updated the Adobe Application Manager?
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
6.Is your video card/graphics card driver version up to date according to the web site of the manufacturer of the card?
7. Lots more we could go through such as deleting the Adobe Premiere Elements Prefs file and, if necessary, the whole
13.0 Folder in which it exists.
But, I think that you have enough things going on here to warrant an uninstall, free ccleaner run through (regular cleaner and registry cleaner parts) and then reinstall with the antivirus and firewall(s) disabled.
CCleaner - PC Optimization and Cleaning - Free Download
If the problems persist after all that then we will adjust to additional troubleshooting maneuvers.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

Editing iMovie files with Adobe Premiere Elements for Windows

Hi,
My 12 year old asked for Final Cut Pro for Christmas to edit movies he takes on his iPod touch and iPad. However, he has a Windows-based desktop. As I understand it, Final Cut Pro is not a Windows-based program. I thought we could get him Adobe Premiere Elements for Windows, but will he be able to manipulate his iMovie files easily? I have no idea what format the iMovie files are. Will he be able to download them to his Windows desktop, edit his movie, and then upload back to his Apple devices? Thanks!

clue
Bottom line: Making distinction between video editor project files and formats of exports.
Details...
The iPod touch and iPad typically offer video files H.264.mov or H.264.mp4 formats. This is not a Mac versus Windows matter because we are talking exports (.mov and .mp4) not project files from a video editing project.
He should be able to take his iPod or iPad device videos and edit them in Premiere Elements. And, then he should be able to return them to his device(s).
But, many of these devices record video with a variable frame rate (depending on the lighting conditions to a great extent). Premiere Elements (any version) can have problems with such video to the extend (a) out of sync audio (b) cannot import file at all. I have a iPod Touch 4th Generation and have no Premiere Elements importing/editing/exporting problems with my 1280 x 720 @ 30 progressive frames per second (H.264.mov) video from that iPod.
Below is an excerpt of Premiere Elements 13 exports that might be of interest...
Android Phones and Tablets (NEW)
There are 7 presets in this new Android Phones and Tablets category. Each has Advanced Button and Share Work Area Bar Only opportunities. The names of the 7 Android Phones and Tablets presets are
MP4 - 1080p 25
MP4 - 1080p 29.97
Android Tablet - 1280 x 800 25
Android Tablet - 1280 x 800 29.97
MP4 - 720p 23.976
MP4 - 720p 25
MP4 - 720p 29.97
Apple iPod, iPad, iPhone
In going from 12 to 13, there are now 8 presets instead of 16 for the Apple iPod, iPad, iPhone category. Each preset has Advanced Button and Share Work Area Only opportunities. The names of the 5 presets are
Apple TV, iPad, iPhone4 - 720p25
Apple TV, iPad, iPhone4 - 720p29.97
Apple TV, iPad, iPhone4 - 1080p25
Apple TV, iPad, iPhone4 - 1080p29.97
Apple iPad 2,3,4, Mini; iPhone 4S, 5, 5S; Apple TV 3 - 1080p 23.976 NEW
Apple iPad 2,3,4, Mini; iPhone 4S, 5, 5S; Apple TV 3 - 1080p 25 NEW
Apple iPad 2,3,4, Mini; iPhone 4S, 5, 5S; Apple TV 3 - 1080p 29.97 NEW
Removed preset names are
Apple iPhone, Apple iPod Widescreen Low Quality
Apple iPhone, Apple iPod Widescreen Medium Quality
Apple iPhone, Apple iPod Widescreen High Quality
Apple iPhone, Apple iPod Standard Low Quality
Apple iPhone, Apple iPod Standard Medium Quality
Apple iPhone, Apple iPod Standard High Quality
Apple iPad Widescreen Low Quality
Apple iPad Widescreen Medium Quality
Apple iPad Widescreen High Quality
Apple iPad Standard Low Quality
Apple iPad Standard Medium Quality
Apple iPad Standard High Quality
The ideal way would be to look at the tryout of Premiere Elements 13 before purchase. If not possible, then, if purchased from Adobe direct, there
should be an opportunity for money back within 30 days of purchased. If purchased from an authorized reseller, then the refund/return would be according to the policy of the retailer.
Please let us know if you are OK with the above information. If you need more information, please do not hesitate to ask. If clarification on anything that I have written is needed, please let me know.
Thank you.
ATR

I accidentally purchased Adobe Photoshop and Premiere Elements for Windows, but I need it for Mac. Please advise.

I accidentally purchased Adobe Photoshop and Premiere Elements for Windows, but I need it for Mac. Please advise.

Return, cancel, or exchange an Adobe order

Hi, I have bought Photoshop and Premiere Elements for windows, but I now have a iMac and would like to deactivate on the PC and transfer the programs to the iMac. Is that possible even do I bought it for Windows?

Hi, I have bought Photoshop and Premiere Elements for windows, but I now have a iMac and would like to deactivate on the PC and transfer the programs to the iMac. Is that possible even do I bought it for Windows?

Normally an Elements purchase is good for both platforms. You should only need to download and install the Mac versions of the programs and install and activate them using the serial number you have from the opriginal purchase.

Every time I try to upload MOV files from my iphone 5s onto my adobe premiere elements on windows 8 i get 'the importer reported a generic error'

every time I try to upload MOV files from my iphone 5s onto my adobe premiere elements on windows 8 i get 'the importer reported a generic error'

jade harding
What version of Premiere Elements are you using on Windows 8.1 64 bit? For now I will assume Premiere Elements 12 in a NTSC set up.
Your iPhone 5s video is expected to be 1080p @ 30 progressive frames per second? Do you confirm that? Because of the source of your video, it is highly likely that you are dealing with a variable frame rate.
Please give the following a try to see if you then have an "importable" product to take into Premiere Elements presumed 12/12.1.
Download and install the free HandBrake program.
http://handbrake.fr/
Import your video file into the program.
Make sure you browse to and set Destination (suggested Desktop location)
Go to the Video Tab and set
Video codec = H.264 (x264)
Frame Rate = 29.97
put a dot next to Constant for the Frame Rate
Click on the Start at the top left of the workspace
Wait for the "Queue Finished" to appear in the progress bar at the bottom left of the workspace.
Then see if this H.264.mp4 (1920 x 1080 @ 29.97 progressive frames per second file can be imported into Premiere Elements 12 project with a manually set project preset of NTSC/DSLR/1080p/DLSR 1080p30@ 29.97.
Details for setting manual project preset can be found in
ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
The details that I have posted in this reply are customized for Premiere Elements and should work fine for you.
We will be watching for your results.
ATR

Downloading Photoshop/Premiere Elements for Windows

I am trying to download Photoshop and Premiere Elements 10 for Windows on my PC. There are many different things that are there to download. Do I download them all? If not, which ones do I do? My computer is a 64-bit.
These are my options:
Adobe Photoshop Elements10 Windows installer
Adobe Photoshop Elements10 Windows installer package
Adobe Premiere Elements 10 windows 32 bit installer
Adobe Premiere Elements 10 Windows 32 bit installer package
Adobe Premiere Elements 10 Windows 64 bit installer
Adobe Premiere Elements 10 WIndows 64 bit installer package
Adobe Premiere Elements 10 Windows all content installer
All Themed HD and SD content- includes bday party, roadtrip, etc.
Adobe Premiere Elements 10 Windows HD1 content installer
HD1 content installer - includes broadway, kids channel, etc
Adobe Premiere Elements 10 Windows HD3 content installer
HD3 content installer - includes extreme sports, news reel, etc
Adobe Premiere Elements 10 Windows SD1 content installer
SD1 content installer- includes bday party, road trip, etc
Adobe Premiere Elements 10 Windows SD2 content installer
SD2 content installer - includes broadway, kids channel, etc
Adobe Premiere Elements 10 Windows SD3 content installer
SD3 content installer - includes extreme sports, news reel, etc.
Anyways.....a lot of that seems repetitive and I just am not sure if I am supposed to download it all or only certain ones. If someone could help me out, great! Thanks.

The Adobe Download Manager will deal with everything automatically. You can download both programs simultaneously if you have a fast connection, other wise I would recommend installing Photoshop Elements first. Then download Premiere Elements 64 bit. Finally update the content fpor |premier Elements and you are good to go.

Premiere Elements 12 Windows 7 64 Bit

Downloaded Premiere Elements 12 Windows 7 advised i should have downloaded 64 Bit version Can you help me find this version frustrating Thanks Gordon

Gordon
If everything is still unsettled at this point, let us try this.
Go to the following web site and follow its "Important: Very Important Instructions" word for word to download the tryout of Premiere Elements 12.
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
You will see the specific file before you click on it. BUT DO NOT click on the file until you have followed the "Important" Very Important Instructions" there. Otherwise you will get hit with an Access Denied message.
Once you have downloaded the program, install it and insert your purchased serial number in it.
If any problems with the above, then it is time for Adobe (only one that can help you at that point) to sort out the details of your purchase and what is going on with your order. If you do this, click on the following link to open it. When the link opens, click on the statement "I still need help" to bring up the Adobe Chat. The topic should be Orders, Refunds, and Exchanges.
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=orders-refunds-and-exc hanges
Please let us know the outcome.
Thanks.
ATR

Premiere Elements 9 window disappears after loading project

Hello all,
I've been having issues with Premiere Elements (9) lately. I have read other threads similar to my problem and followed some of the instructions (deleting the Pref file, for example).
Whenever I open a specific project (that has worked before until recently), the loading progess bar goes from 0-100 and then it stays there. After that, the entire program disappears. It doesn't crash (as it's still in the task bar), but when I click on PrE9, nothing comes up. When I mouse-over the icon on the task bar, it's just the window buttons (minimize, expand, exit).
The reason I started this thread is because none of the problems I found were really similar to mine.
Any help would be much appreciated.
(Also, please pardon me if this thread is in the wrong place.)
Thanks!

Unitedmoviemaker
Have you looked at any possible involvement of the antivirus program in the way of recent updates for it? Recent Windows Updates? Can we assumed that you have not added, subtracted any programs that would coincide with the onset of the issue?
Have you checked to make sure that your video card is up to date according to the web site of the manufacturer of the video card?
Recently, with Premiere Elements 10 and NVIDIA video card, answers have come from rolling back the driver.
I guess you tried the Adobe Premiere Elements Prefs file deletion. But, did you try deleting the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists?
Do you have the Premiere Elements 9 installation disc for installations files in case a deactivation, uninstall, run through of ccleaner, reinstall is indicated?
But, let me backup for a moment. Is this issue confined to one previously created project or to all your Premiere Elements projects either new or old?
Let us start here and then move forward according to your answers.
Thanks.
ATR
Add On...Usual...confirm that you have the latest version of QuickTime installed, you are running the program as the 9.0.1 Update, and you are running the program Run As Administrator or from a User Account with Administrative Privileges.

Can i load elements 5 and premiere elements onto window 8.1

can I load photoshop elements 5 and premiere elements 7 onto window 8.1

Valdav27 you are welcome to try if you have the installation files. Photoshop Elements 5 and Premiere Elements 7 were never designed to function under Windows 8.1.
If you have the installation media then you can copy the files to a USB drive and attempt to install on your new Windows 8.1 computer.

Premiere Elements 11, Windows 8, Was Working Fine, Now 'Has Stopped Working'

I have just finished a project successfully, burned a BluRay with acceptable result, then shut down for the night. While viewing the BluRay, I saw a couple of glitches I wanted to fix, and the menu did not appear, so re-opened the project this morning. Thinking a stop marker would fix the menu not re-appearing, I inserted one at where I thought the end of my video was. I then found an unnecessary clip at the end that had slipped by me, making the end of the video longer, and likely the problem with the main menu not coming back. I deleted the clip. I rendered, saved, and played, but the playback wouldn't start. I closed and restarted about 5 times, same result. Now, Premiere Elements does not start at all, I get the splash screen, then the Windows box saying the program has stopped working and Windows will be in touch with me when they find a solution. Any ideas? I de-selected a sound device in Control Panel while the program was running, but have undone that action and the program will not start. I appreciate the help.

ATR, thanks for the quick response. I tried some of your suggestions (from another related issue) in troubleshooting this one.
Good info on the stop marker, I will remove it.
Long story short, I have managed to re-install the program and get it to start. After the third time, the combination seems to be to Remove my preferences, Remove downloaded content, and Deactivate Product. I was reluctant to do the deactivation checkbox, I downloaded the program and was concerned about being locked out, Adobe thinking this was another illegal install.
I started the program gently (giving things a long time to load, light on the hard drive being the main indicator) and was able to reload the video that seemed to cause the problem. Rendered, played, edited, no problems at this point.
As to what may have caused the trouble initially, I'm not sure. I have speakers run off the analog onboard sound, with a microphone connected. I also have a USB headset w/ microphone that I use for narration and latenight listening. These devices don't seem to know about each other, and changing their status in Control Panel does not translate to a current Elements session. In Elements preferences, I enabled the analog speakers. From there, things went downhill. The sound wouldn't play, then the play would not start the video in editor, then the program would not start at all.
I really like this program so far. I used Elements 1 and 2 way back when (with a computer to end all computers) to get all of our VHS recordings onto digital media. I did some editing and made some videos, then got away from it for a few years. We started diving and I got a GoPro camera. It didn't take too long to figure out the computer I had wouldn't do it for the new video formats. So, I now have the computer to end all computers to take care of the task. This has been the first glitch I've had in Elements 11. I expected a great deal more trouble with Windows 8.
Anyway, thanks again. If I find a recurring issue here, I will be sure to post it.

Problem with running Premiere Elements 12 for the first time.

I have just purchased a download version of Premiere Elements 12.0 and have installed it on my PC running on Windows 7 (64 bit). On first running Elements, however, the program gets stuck on loading "mveH264Exporter.prm" and proceeds no further. I've tried uninstalling and reinstalling, but same problem. I previously had Elements 10 installed and that was working. Any advice offered would be appreciated.

First we need to check , whether the LAN settings is set to detect settings Automatically or not.
Follow below steps .
1)Open Control Panel and then click on the option "Network and Internet" .
2)Click on Internet options, click on 'Connections' tab.
3)In the 'Connections' tab, select 'LAN' settings, you will be able to view the Local area network settings box.
4)Check the box-"Automatically Detect Settings" and then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' ,then click on ok button .
5)Click on "LAN settings" button again , make sure "Automatically Detect Settings" is the only option selected, keep the LAN properties window open.
Then launch Premiere Elements 12 and try to sign in.
If the settings were already set like that or you face same issue after signing in , let me know

Issues running Premiere Elements 8

Open Premiere Elements 8 and all I get is a grey screen. Unable to start a new project or open old one.

A.T. Romano
Q: What is your issue....when you get the grey screen, do you have media on the Timeline? If you have media on the Timeline, what are its properties?
Is this a "it worked before but not now" or "it never worked before" issue?
A: I launch Premiere Elements 8.   I get the Screen which has Organize, New Project and Open Project buttons. If I select the New Project Button Premiere Elements 8 starts to load. Then I get the software home page with the New Project Dialog box. Enter Junk as the name and hit OK button. Nothing happens. The dialog box goes away and I’m left with the PRE8 form with the back bar at top with the menu in it and a greyish screen below. Almost all of the options in the different menu’s are not avaialbe. Ender File, New Project, Open Project and Recent Projects are available. Select Open Project, and pick project from list and get message; “Projects created with Adobe Premiere Pro and Adobe Premiere Elements are not compatible. Please use the appropriate application to open this project.”
The usual drill questions for Premiere Elements 8 users
Are you working from the 8.0.1 Update of the program?
Do you have the automatic Background Rendering and AutoAnalzyer features turned Off?
Have you looked at the issue with and without "Enable GPU Playback" enabled in preferences?
A:
Yes, using 8.0.1
I think I do have this turned off. But can’t get to Edit – Preferences to turn Background Rendering on.
No, but can’t open preferences.
Q:
What computer operating system is your Premiere Elements 8.0/8.0.1 running on?
How many video cards/graphic cards does your computer use, 1 or 2. Whatever the case, is the video card/graphics card driver up to date
according to the web site of the manufacturer of the card(s)?
A:
Computer information.
Manufacture – Dell
Model – Studio XPS 9100
Processor – Intel Core i7 CPU   Memory – 9 GB
Operating system – Window 7 Home Premium 64 bit – Service Pack 1
Display adapter - ATI Redeon HD 5670 Driver Date 5/17/2010   Driver Version 8.740.0.0 Per Microsoft, update version not available. However, went to web and updated version to 13.251.0.0. Issue still happens.
No Import Updates available
7 Optional updates installed – retested issue and it’s still happening
1 card.
Please let me know if you require additional information.
P.S. I did try to uninstall and re-install the software, but that made no difference
New information;
When I launch Premiere Elements 8, there are three options;
Organize
New Project
Open project
The last two don't do anything and give me the empty software screen. The first one does seem to open the software up correctly. I am able to get to the menus including Edit - Preverences this way.

Problems Loading Photoshop & Premiere Elements 11

I am having problems loading Elements 11 on my PC .It loads up and just near the end I get a message "Installing required shared technologies" then the program rolls back and askers to restart the PC.
I removed all old Adobe & other photo software and ran the adobe help thing .It gave this message "cpsid-82829s1 a restart is pending Bootstrapper error has occurred" .
Can someone HELP I've been trying to load this software for 3 days.

Ed Cowan
Windows 8
If you go to the Desktop app, then to the File Explorer icon in its taskbar, then right click Computer to select Properties, what do you see for:
Windows Edition
and
System
If you have Windows 8 64 bit, you should see that. If you have 32 bit Windows 8, the System reading should tell you that.
When you talk about software box are you referring to the box that the disc came packaged in.
If you have Windows 8 32 bit, then your Premiere Elements 11 will install as a 32 bit application running in the 32 bit compatibility mode of a 64 bit application and will have all the resource limitations of a 32 bit system. If you have Windows 8 64 bit, using that same installation disc, you should then have Premiere Elements 11 as a 64 bit application running of 64 bit system, capable of taking advantage of the 64 bit resources. Although I do not believe this to be linked to your Shared Technologies install issue, this detail should be clarified.
Have you read through all the varied fixes suggested for your type of problem. One of them will work. Which one for you is the question.
We will be watching for further developments.
Thanks.
ATR

Premiere Elements 12 Windows project to Mac

I started my project on Windows 7 with Premiere Elements 12. Now I want to work with the project on Mac with Premiere Elements 12 (the same version). Unfortunately I got the error "The project is not compatible with current version of Premiere Elements". I used Project Archiver which created a new folder with all files on an external disc. Mac opened it and Premiere started to load it but then threw the error.
Would it be possible to open a project done on Windows with Mac? I really need this because I've done quite a lot work with the project but my Windows license is over and converted to Mac.

TitusK
The project file (project.prel) created in Premiere Elements Windows cannot be opened in Premiere Elements Mac. The reverse is also true.
One possibility might be to export your Premiere Elements Windows Timeline to the appropriate .mov or .mp4 and then import that file
into Premiere Elements Mac new project. But, from what you wrote about your present circumstances, this does not seem to be possible.
This is the situation with Premiere Elements (any version).
Be aware that there are several Windows Only features in Premiere Elements.
Please do not hesitate to ask if any questions or need further clarification on anything written here.
Thank you.
ATR

Loading & running Premiere Elements 9 in Windows 8

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