Loading scanning software

I have downloaded the intial file for my Photosmart 5525 on my Imac and everything seems to be working fine other than i can't scan. The scanning portion of the download didn't load. How do I load this in order to scan?

Hi,
What is you Mac OS X version?
Have you checked the HP Scan or the HP Recommended Software option while installing the software?
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

6500 and 5500 printers - do you need to load both software suites to scan?

Have a 5500 officejet with the HP Director software. Now adding a 6500 officejet with its HP Solution software. Cant the 6500 software run the 5500 printer's scan features as well as the 5500?? To load both software suites is a huge memory hog. Any solutions??

You'll need to installl both softwares, but the 6500 software will upgrade Director to Solution Center, and you scan from both printers using SOlution Center.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

LaserJet ToolboxFX and scanning software doesn't work. Please provide an update.

Hi All,
            Another frustrated AIO user here, Our LaserJet 3050 is a decent printer and an Ok stand alone Fax machine, but the scanning software hasn't worked for a long time and the Toolbox FX software has never worked. There hasn't been a significant update to the software since the Fall of '07, like 3 mos. after we purchased the machine. I can't use the scan buttons on the machine even though I've installed the full software package. The only scanner that works is the native windows one, which slows us down at work. My laptop is an HP pavilion dv8408us and it's had it's share of difficulties as well. How about broadcasting a fix for this stuff? HP should devote more time and energy into making sure things work in the first place? Nice website front page, though.

error message
************** Exception Text **************
System.IO.FileNotFoundException: C:\Program Files\Hp\ToolBoxFX\bin\..\resources\images\status_critical_32.png
   at System.Drawing.Image.FromFile(String filename, Boolean useEmbeddedColorManagement)
   at System.Drawing.Image.FromFile(String filename)
   at Com.HP.App.HPAppTools.OOVMessageBox.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
************** Loaded Assemblies **************
mscorlib
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2470
    CodeBase: file:///c:/windows/microsoft.net/framework/v1.1.4322/mscorlib.dll
HPTLBXFX
    Assembly Version: 2.5.191.0
    Win32 Version: 2.5.191.0
    CodeBase: file:///C:/Program%20Files/Hp/ToolBoxFX/bin/HPTLBXFX.exe
System.Windows.Forms
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2032
    CodeBase: file:///c:/windows/assembly/gac/system.windows.forms/1.0.5000.0__b77a5c561934e089/system.windows.for...
System
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2470
    CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0__b77a5c561934e089/system.dll
HPTools
    Assembly Version: 2.5.191.0
    Win32 Version: 2.5.191.0
    CodeBase: file:///C:/Program%20Files/Hp/ToolBoxFX/bin/HPTools.DLL
AppConstants
    Assembly Version: 2.5.191.0
    Win32 Version: 2.5.191.0
    CodeBase: file:///C:/Program%20Files/Hp/ToolBoxFX/bin/AppConstants.DLL
HPAppTools
    Assembly Version: 2.5.191.0
    Win32 Version: 2.5.191.0
    CodeBase: file:///C:/Program%20Files/Hp/ToolBoxFX/bin/HPAppTools.DLL
System.Xml
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2032
    CodeBase: file:///c:/windows/assembly/gac/system.xml/1.0.5000.0__b77a5c561934e089/system.xml.dll
System.Drawing
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.2032
    CodeBase: file:///c:/windows/assembly/gac/system.drawing/1.0.5000.0__b03f5f7f11d50a3a/system.drawing.dll
HPToolkit
    Assembly Version: 2.5.191.0
    Win32 Version: 2.5.191.0
    CodeBase: file:///C:/Program%20Files/Hp/ToolBoxFX/bin/HPToolkit.DLL
************** JIT Debugging **************
To enable just in time (JIT) debugging, the config file for this
application or machine (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

HP Officejet 4635 Scan Software says Device Not Found

I just successfully installed my new HP Officejet 4635 and can operate it wirelessly. I am able to print and I can scan if I use the buttons on the device itself to tell it to scan. However, when I try to load the HP software, it says "Device Not Found". I tried using the HP Scan and Print Doc and it says everything is fine, but I still cannot load the HP Scan software. I need to be able to scan multiple pages into one file, and I cannot do this by using the control panel that is on the device itself. Anyone else have this problem?

Hello lookinforhelp, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scan issues. I would like to help, but I do need a little information first. I am linking a couple of HP Support documents below that will show you how to find which operating system you are using. Also, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HT2305 need to load new software ios 5 for my ipad and ipod

i need to know how to down load ios software on my ipad and on my ipod, as it doesnt show on both ov my devices how to update the device, in gnereal it normaly shows up date software on mine it doesnt pls help me as ive scan google and still not getting any joy....thanks

Update it from iTunes on a computer as described at the bottom of this article; devices running an iOS version prior to 5.0 can't be updated straight from the device. It will be updated to iOS 6.1.3 or 6.1.4 if supported by the device’s hardware.
(83227)

What virus scan software is safe for MacBook?

Is there a 3rd party virus scan software that is safe for MacBook?

Mac users often ask whether they should install "anti-virus" (AV) software. The usual answer is "no." That answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions.
It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it. AV software is not intended to, and does not, defend against such attacks.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't been checked for security by Apple unless it comes from the App Store, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has taken far too long to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. Those lapses don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial AV or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

I am using FCP 7.0.3.on my Mac Pro. I bought a new mac book pro and loaded the software on to the lap top but the software is 6.0.3. How do i get the update to the lap top?

I am using FCP 7.0.3 on my Mac Pro. I bought a new mac book pro and loaded the software on to the lap top but the software is 6.0.3. How do i get the update to the lap top?

.. and by the way, the jump from FCP 6.0.3 to FCP 7.0 (or higher) isn't an "update" It's a full version "upgrade" that has to be done using the install discs (or disc images).
-DH

Officejet Pro 8600 Plus - Scan software doesn't have 8.5x11 letter size option

Just bought a new Officejet Pro 8600 Plus.
The included HP Scan software will only let me choose A4 or A5 paper sizes (as well as 6x4, 7x5, 8x6, 10x8). No 8.5x11 option, which is what I want to use most often. (this is from the dropdown options after clicking the "Scan..." button)
Is there something I'm missing? I'm generally pretty good at figuring this stuff out, but I haven't even seen this issue mentioned on forums, so I'm confused.
Also, when using the Scan To Computer function directly from the printer, I get the same result - it will scan my 8.5x11 document and output an A4 size file.
I'm running Mac OS X 10.6.8. I have installed all software and firmware updates I could find. I have my printer's region set to Canada, and bought the machine from a Staples in Canada. Wondering why I can't use any North American size formats?

@Simple1234 - I have reinstalled the software from HP's website, and no change. (it's actually the same version that came on the installation CD - 12.23).
@Sethaniel - I have definitely tried every combination of settings in those drop down lists, so that's not it.
Ruling out OS issues, my girlfriend is running 10.8, and the HP software is doing the same thing on her computer.
Using the System Preferences scanning method, I can choose paper sizes if set to scan from document feeder. If I change to flatbed, I have the option to manually type in the dimensions I want, but then I'm forced to manually drag the crop area to which 8.5x11 portion of the flatbed it will scan. Again, there's no way to just have the flatbed scan a letter size document automatically when placing the page at the top corner of the flatbed, where it shows you to place the page for letter size.
This seems like the most basic function of a scanner! I'm really perplexed by this. I would imagine most people in north america would just want to place an 8.5x11 sheet of paper on the flatbed and have an easy way to scan the correct size with no added fuss.
Printing works fine, and I can choose letter size, and many adjustable settings, so I think this is just a problem with HP's scanning software. I have tried all the usual basic steps, like restarting my computer & the printer, reinstalling software, running software update, looking through all the settings in the HP Scan software, any global settings I could change in System Preferences, tried using a different computer and OS X version, googling the issue, and posting on this forum.
Any other ideas?

Yesterday I downloaded Lion. It looked really nice. I then noticed several of my programs that worked flawlessly in Snow Leopard STOPPED working. One of them was my SilverFast scanning software.A new version would cost $450.00. I am going back to Snow Le

I downloaded Lion yesterday. What a nightmare.
Before even using it, I noticed several of my programs would not work with Lion.
My Appleworks 6 program was dead as well as some other programs that I had been using for yrs. I have a dual core iMac.
If I wanted to open any of my Applework documents I had to open them one at a time and resave them with pages. This could take weeks.I have 1000s of apple work documents.
This was only the tip of the iceberg.
I needed to do some scanning for a client. Well, low and behold my Silverfast scanning software for my Microtek 9800XL would not work.
I went to the SilverFast web page looking for a download to fix this. No such luck. If I wanted to use my scanner with Lion, I would have to purchase a newer version for $450.00.
Then I went to the Microtek web page, nothing there. I called Microtek and they said they were working on the problem but couldn't tell me it would be available.
I called Apple customer support. The person I spoke with, Scott, was able to help me. The solution. I will get a refund doe Lion and for $16.00 they are going to send me Snow Leopard on a disk. Problem here is I have to reformat my drive. I have a full back up with Time MAchine, but he wasn't sure if I would lose some of my programs when this was done.
Am I dealing with Microsoft? This was a BIG surprise to me that Apple would release an OS without testing all programs.
Given my love of Apple products, I own a lot of Apple stock bought it when it was $45.00,This new OS is a real disaster.
If you are going to use Lion, I would be careful and call Apple first before downloading.
I also asked Scot what would happen if my computer crashed and I had no disk to reinstall. He said some Apple stores are selling Lion on a flash drive.
I believe this is one way for Apple to make ore profits at the cost of the consumer. Apple has more cash on hand then the US government.
I never expected Apple to do something like this. This is something Microsoft would do as they alwasy seem to rush their new OS without fully testing it.

If I wanted to open any of my Applework documents I had to open them one at a time and resave them with pages. This could take weeks.I have 1000s of apple work documents.
You don't have to open and re-save every AppleWorks document you have right now. Just wait till you need one, then do it. The documents aren't going anywhere.
Am I dealing with Microsoft? This was a BIG surprise to me that Apple would release an OS without testing all programs.
Frankly, it is not Apple's responsibility to ensure compatibiltiy with every piece of software available for OS X. That is the responsibility of the software vendor. Lion has been available to developers for several months before it's release, so Microtek had plenty of time to update their software. Yet they did not. How is that Apple's fault? I think Apple was very generous to give you a refund for Lion.
I'm not trying to belittle your frustration but I do think your ire is misplaced.

Can i load cc software on more than one computer?

I have a subscription to Adobe CC for my home iMac and I'm wondering if I can load the software on my laptop in addition to my home computer?

Yes, you can install on multiple computers and activate on two at a time for your own use.

HP LaserJet Pro MFP m125nw Scan Software for Windows XP

Hello,
May I kindly ask if there is a download location for the HP Scan Software for the HP LaserJet Pro MFP m125nw as the unit didn't come with a CD.
On the product page there is a driver listed for Windows XP, but the actual Software is not available for download.
Product Page:
http://support.hp.com/es-es/product/HP-LaserJet-Pro-MFP-M125-series/5396664/model/5303404/solutions
Product manual:
http://h10032.www1.hp.com/ctg/Manual/c03628466
Many thanks.
Best regards,
Ryan
This question was solved.
View Solution.

Hi Ryan,
Downlaod and install the full feature software below, that include the HP Scan software as part of the package:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-124819-4&cc=us&dlc=en&lc=en...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP LaserJet 3380 Scanning Software for Win 7

Hi,
I own two HP LaserJet 3380 Devices, one is connected to a machine that runs Win XP, the other to a Win 7 computer. On the Win XP, I am using a scanning software, that is super fast and works excellently. I have a shortcut on my desktop on which I can click and then, the device starts scanning to desktop immediately with presaved settings. On the Win 7 however, I am forced to use the default Win 7 user interface which is slow, requires multiple clicks and saves files to a separate folder called something like Imported pictures that is automatically created on the desktop. Is there some way I can create such shortcut as I know it from Win XP (one doubleclick - scanning with saved settings and saved location begins) or is there any original HP SW which can co such things? From the provided product info on your website I understand, I must use what Win 7 offers. And that, to be perfectly honest, sucks. Thank You for Your help.
Andrej Bódi
Slovakia

Hi, take a look at VueScan.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Scanning Software for HP Color LaserJet CM1312nfi MFP

Has anybody noticed the difference between download drivers with scanning software and the orginal CD PC Setup scanning software. It seems to me that the downloads of drivers and softwares are only the light version of scanning software whereas; 1. there is no toolbar wh about help to see which version of scanning software is installed. 2. The orginal setup has a full version of scanning software.My xp box died xmas and since 2010 I setup the prnt drvs/scan software and I never though this would be a problem if I had to setup again using the downloads from HP. Thank you in advance!

Hi,
The original CD is not intended for Windows 7, however you may download the software for Windows 7 below:
http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=3562007&swItemId=tw_77243_2&swEnvOid=4063
Be sure to unplug the USB if it is directly connected and uninstall any installed HP Software of the printer from Programs and Features prior installing the software above.
Hope that helps.
Say thanks by clicking the Kudos thumb up in the post.
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Laserjet pro 400 mfp m425dn scan software

I have a LaserJet Pro 400 MFP M425dn all-in-one device. I have it connected via USB. It works as a printer. I cannot get any of the scan software to recognize that I even have a scanner.
I have Windows 8.0 (junk).
I have installed HP Scan and Capture software. I have installed the drivers - I had to go do devices and put the CD in the drive and search for driver there.
How do I get the software, HP Scan and Capture, to recognize the scanner? I can print fine, I need to scan, too.

Hello Sardonnic_Pizza,
I understand your concerns. Unfortunately, for this type of printer, I need to direct you to our Enterprise Business Community Forums. This will be the right section to troubleshoot this issue.
Good luck.
I worked on behalf of HP.

Decent Mac OS 10.9 HP Officejet J6400 scanning software

Up until Mountain Lion or Mavericks I used to use a nice scanning utility from HP called HP scan that added to the OS X built in capabilities for my OfficeJet device. That software is not compatible with Mavericks and the scanning interface provided by Mac OS is just awful.
Does anyone know of simple scanning software that will work with the HP OfficeJet J6400 series and Mac OS 10.9?
I have to scan a lot of receipts for work and loved the control and multi-file support of HP Scan.

Thanks for the info. I've started using Image Capture and it is working good enough. I haven't been able to find a suitable HP Scan download and for my purposes I'm not going to pay for the VueScan software (although I'll keep it in mind in case my needs change).
Image Capture gives me the basic control I was looking for, just have to get used to the different interface than what HP Scan had.
I guess they call this progress.

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