Loads of problems with Desktop Manger and Device Manager

Hi,
I just picked up the 8220, real excited until I've had to sit and reinstall the software 3 times, and download the no media manager one off the site, and yet I still cant get my 8220 to connect.  I plug it in and Win xp recognizes it and I can see it in the device manager, but everytime I access device manager it says everything is  disabled or disconnected.  I've tried downloading the french usb-modem drivers from blackberry, tried version 4.5 desktop manager and yet nothing.  I went into device manager in windows and unistalled the phone, then scanned to reinstall it and still nothing.  Any thoughts?? before I give up?

Hi,
I would recommend the following:
I would do the following:
Use this link to uninstall the current DM
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
Download DM 4.5  without Media manager. MM is very unstable:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Download these USB drivers for 4.5
BlackBerry USB and Modem Drivers ENG (DM4.5 B13)
File size: 12.33545 MB
Date posted: 24-June-07
Download Software
Here is the manual:
http://na.blackberry.com/eng/deliverables/3392/Desktop_enterprise_45_final_492431_11.pdf
Cold boot the PC. Turn of all virus checkers and firewalls.
Install the DM WITH FULL ADMINISTRATOR RIGHTS ,and configure for Outlook
Start the DM pull the battery from the devie while it is ON, Replace and connect to USB
while the device is loading, start the DM.
Connect and Sync.
Thanks,
Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
Click Accept as Solution for posts that have solved your issue(s)!
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