Local and National Calls

Question

Local calls are calls made within your local area. They're untimed and charged at a flat fee. Calls within Australia that fall outside of your local call area are usually charged as National calls.
Check if a phone number is within your local call area by following the steps below:
Step 1
Download our Charging Zones guide, available in either PDF (3.06MB) or Word format (3.02MB)
Step 2
Find your local Charging Zone. To do this, view the Charging Zones guide and look for your town or suburb (or nearest major town)
Step 3
When you've found your local charging zone, check the District heading to view which district you're located within
Step 4
Check which areas are covered by your local call district. To do this, view page 5 of the Charging Zones guide. Look for the district you located in the previous step
Step 5
When you've located your district, check the contains the following charging zones section to see which areas are covered by local calls. National calls are long distance calls to fixed line numbers within Australia. If you're calling a fixed line outside of your local call charging zone, you'll be charged National call rates. View call prices for your Home Phone plan.

Answer 1

Re: Local and National Calls
I was told that I would get a copy of the contract stating what calls were allowed and what Internet usage I was allowed. I also was told that all calls were local with in a certain radius of exchange and that this was 60klms. I want this all in writing or a statement.