Local files not playing on Windows 8

If you've installed Windows 8 on your computer instead of the previous Windows 7, you may experience an issue where none of your local files will play.
First try reinstalling Spotify, installing Quicktime, deleting all the Local files and unchecking everything in Preferences related to Local Files. Finally, make sure the files are a supported file format.
We've also noticed that installing the Windows Media feature pack helped many users where the above suggestions did not. You can find the feature pack here:
http://support.microsoft.com/kb/2835517

Hi,
If all you're missing is the required codec, there are plenty of free software offerings that will allow you to play DVDs - one example would be the application on the link below.
http://www.videolan.org/index.html
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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