Local Files Will not Sync to iPhone and Gets Error.....

Question

DescriptionI load local files to my spotify playlist, so that I can play them in the car when listening to spotify on my iPhone 6. When I go to play the song on the computer through spotify it works fine from "local files" but when I log onto my iPhone I do not see the files anywhere. It does not sync or play, even when I add the song to a private offline playlist. I also cannot get the local files to play from my computer on my phone. When I select to play sound from my phone not the computer speaker it shows up on my phone with an error "Song not Synced. If you own the song, you can sync it from your computer. I have tried multiple ways and still to no avail. Can someone help me? A more detailed description, using numbered steps1. Added the source of the local folder for local files on my computer spotify; logged out and logged back in2. Went to spotify on my phone and downloaded recent update and signed into spotify.3. Tried playing the song from local files, it was not listed.4. Tried playing song from a private offline playlist; would list but it was greyed out and said I was not synced.5. Tried rejoining my wi-fi on both computer and phone; connected fine.6. Tried playing local file from spotify on computer; plays fine.7. Tried playing local file on computer but project it to play on iphone speaker; same error message as before.  What I expected to happenMy files to load to "local files"; they are in the right format mp4. Then I wanted to be able to add it to playlists and play it from my phone. What actually happenedLocal files do not show up on my Spotify on my phone. It says an error message about not syncing right and the songs put into any of the private offline lists are greyed out. My iPad/iPhone modeliPhone 6 Device’s Operating System8.4 Is your device jailbroken?No Approximately how many playlists do you have?Fewer then 15 My mobile Spotify version3.6.0.923 My desktop Spotify version (if applicable)1.0.10.107 My provider and countryVerizon

Answer 1

Hi,I have had a similar problem with my Android (4.4.4) phone. Apparently Spotify discontinued to support the upload and streaming of local files!!! I don't understand why, but I'm going to discontinue my premium membership because of this. Below is the email I got from them:"Hello,
Thanks for getting back in touch with your feedback and your clarifications on the issue. That was very helpful for us!
Our latest Spotify Version doesn't support the upload and streaming of local files. :( This was a feature in one of our previous Spotify Versions. :)
Still, this sounds like a great idea: to get back this feature! Please feel free to share it on our ideas board on our Community Site.
You can get other users to show their support by voting on the idea. We’ll keep everyone updated on its status. Maybe your idea could even make it into the app some day!
Do not hesitate to get back to us if anything else comes up in the meantime. We will always do our best to help you.
Have an amazing day,
 Spotify Customer Support"
 Here is my response:"Hi,this is a very bad management decision!Spotify is a great App, but it doesn’t provide access to all the music in the world and so people like me would like to add to their Spotify selection their own music. The fact that people are paying for a service like Spotify premium should tell you that people honor and appreciate good features and convenience.I don’t understand why Spotify would take back such an important feature. Updates are supposed to improve a product, not make it worse! Without this feature Spotify is just another music streaming platform like countless others and I don’t see the benefit any more. Therefore I will discontinue my premium membership as of the end of this month. Please contact me if this feature of uploading and streaming of local files is enabled again. Thanks"