Local files wont sync with my mobile

So I was trying to add my AC/DC songs, that I have purchased time ago, to spotify since they don't have AC/DC, I created a playlist with my local files on the desktop app, then synced the playlist with my android device. I can see the playlist on my mobile but when I want to make it available offline it never download any tracks, they just stay in a gray color and I can't even play them. How can I fix this?

Hello MDOGBD, try to access your anti-virus settings. There should be an option to disable it permanently or temporarily. Most anti-virus softwares have a small icon in your Windows tray and you should be able to right click for options to disable it (that is if you are running Windows). Your question was not very clear. You should be able to play local files straight away on your computer. For ease of understanding, the computer with your local songs shall be called computer A. If you are looking to sync those songs to another computer (computer B) then unfortunately that doesn't work. You would have to have a copy of those songs on computer A transferred to computer B and listed under the local files section to play them.
If the problem is to do with syncing the local songs on computer A to your phone, try the solutions listed by the other posters on this page. If that doesn't help try restarting your router and your phone.
Hope this helps.

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