Locate my iPhone + family sharing doesn't work anymore

Hi everyone,
I am using Family Sharing to share my location with my wife.
Everything has worked since the release of iOS 8 so probably 4 month.
Today, I've noticed that I can't locate all of her devices (iPhone + iPad).
What I've tried :
- logoff / login from iCloud on both account
- enable / disable sharing position
- reboot iPhones
By the way she can locate me.
To be clear, I am not using "Sharing location" in the Messages App.
I am using in with Family Sharing.
Does anyone have the same problem ?
Maybe the problem is on the Apple servers ...
Thanks.
Here is a screenshot : here

You have hardware damage to the screen and possibly other components. Take the phone to Apple or an Apple authorized service provider.

Similar Messages

After the update the home sharing doesn't work anymore

Last night I had an update from my Apple TV. After I updated it, the home sharing doesn't work anymore on any device. Not on my iPhone, iTunes, iPad, nothing. I double checked every setting and this isn't the problem. I have the newest version of iTunes. Please help!

Hello Roossx2,
Thanks for using Apple Support Communities.
For more information, take a look at:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Have a nice day,
Mario

How do I retrieve text messages from a iPhone 4S that doesn't work anymore?

How do I retrieve text messages from a iPhone 4S that doesn't work anymore?

If the phone isn't working, you can't. If you have a backup on your computer, you may be able to extract them from the backup using 3rd party software such as iPhone Backup Extractor (see http://www.iphonebackupextractor.com).

Family sharing doesn't work with music

I finally switched the kids over to their own iCloud accounts and turned on Family Sharing. They've been successfully added as members and when they want an app I get an approval request. I can also view their location. That all works fine, but they can't see my shared music. I've removal and added them as family members, made sure my music is shared, etc. Nothing works. Anyone else seeing this?

Just spoke to a Senior Advisor at Apple and it turns out that family members can't see music from iTunes Match. They can only see music purchased from the iTunes store and even then they have to download it before they can play it. This totally ruins Family Sharing for me. Now I have to log into my account on the kid's devices for them to see all of the music, but because the iTunes and App store logins are combined in Settings I'll effectively be disabling the whole app approval process. I see two solutions to this issue. First, Apple could enable the sharing of iTunes Match since I already own the music anyway and am allowed to have it on multiple devices. Secondly, and less desirable, they could separate the iTunes and App Store logins in settings. I'm off to disable Family Sharing...

ScreenSharing doesn't work anymore

Hello!
I've used to use the ScreenSharing-app in order to connect to my mother's Mac Mini (the very first Mac Mini, running 10.5.8). Even nothing changed on the Mac Mini (it still have Screen Sharing enabled in System Preferences), trying to connect via CMD-K (from Finder) and vnc://her-ip-adress or vnc://the-internal-ip-adress-displayed-in-sys-preferences-sharing doesn't work anymore: after a while the ScreenSharing-app tells me that it wasn't able to connect and quit.
I'm running OS X 10.10.2 on an iMac 27" (late 2012), 3,4 GHz Intel Core i7.
I need to connect to her Mac Mini for minor tweaks, maintenance tasks and in order to help her when she's stuck.
Do you have an advice?
Thanks!
Regards,
Vlad

Thanks for the advice!
I have allowed access to the Screen Sharing app through AppleMenu>System Preferences>Security & Privacy>Firewall as you said.
After this I've got the IP-adress from my mother and tried to connect (via CMD-K from Finder) to vnc://ip_adress. I couldn't.
I've also tried whitout "vnc://" (to the ip_adress directly). This didn't help either.
It occurred to me that I have Little Snitch running in the background… I've checked the rules and it already allowed to Screen Sharing.app to get out through all ports.
Does this make any sense?
Thanks again,
Vlad

Lumia 920 - internet sharing doesn't work: Connect...

Hello all,
I'm experiencing a serious problem with the lumia 920. It seems impossible to share my internet connection. Something I normally use for several hours a day. If this problem can't be fixed soon, ill be forced to swithc back to iphone or htc.
Problem description:
When turning "internet sharing" on:
Connection not shared - There is no cellular data connection to share right now. Check your cellular settings and signal, and try again.
Important remarks
Belgium - cellular provider is Mobistar
I can browse, sync email, etc over the provider's network ans send and receive MMS.
Provider does not block internet sharing. Have always used this.
OS Version 8.0.10211.204
Firmware revision: 1232.5957.1308.0002
Access point :
Nokia Access Point version:3.4.1.7 - db 2.0.0.100 - lib 1.2.0.7
The default access point provided in the Nokia Access Point app does not work: can't even browse.
Using a manually added APN:
Data type (default / LTE) tried both. Everything keeps working - except internet sharing...
APN pro.web.be (for professional subscribers)
MMS APN mms.be
MMSC address: https://mmsc.mobistar.be
What have i tried to remedy the situatiuon?
updated the Nokia Access Point app
changed language to spanisch using OTA update (silly, but read on a forum this might help)
soft reset of the phone (often!)
deleted the manually created access point
Hard reset of my phone
I'm interested, of course, in any tips to solve this serieus bug / issue / problem.
(my best guess is that Nokia tries to help their customers with the Access point app, but fails to do so).
Please, if any of you experience the same problem please respond to this post so we can get an idea about how big of a problem this is.

Hi,
I had the same problem. But I let it go after weeks of corresponding with Mobistar.
Yesterday I went to a Mobistar shop, the guy tried lots of thing I already tried (different apn's, ...).
Then he told me the it's a problem with business clients. They have to use the apn web.pro.be, where internet sharing doesn't work (he doesn't know why).
But, that if I call to Mobistar and ask to activate apn mworld.be on my telephone number, it should work.
Today I called Mobistar Business (you can find the helpdesk number on your invoices), asked to activate mworld.be to have internet sharing access on a windows phone.
Half an hour later, using mworld.be as apn i have internet access, and I can share my internet connection.
regards,
Stijn

Lync screen sharing doesn't work in Windows 10 Technical Preview (9879 Build)

Why Lync screen sharing doesn't work in Windows 10 Technical Preview?
It works well Windows 8.1, but why not in Windows 10?

Hi PriTeddy,
Thanks for your feedback.
As Paul Adare said, Microsoft has noticed such issue, they are listed in following blog:
http://blogs.windows.com/bloggingwindows/2014/11/12/new-build-available-to-the-windows-insider-program/
Some known problems:
As with the last build, you’re getting hot-off-the-presses code which means there are a few issues. We’ll be publishing WU updates shortly to fix the first two, but the remainder will not be fixed for 9879.
•In some cases you may get a black screen when trying to log-in or unlock. The only option is to hold the power button to hard reboot.
•You will be unable to connect to Distributed File System network locations.
•Some systems may see disk growth of 20GB+ due to driver install duplication. On systems with low disk space this can block setup and cause a rollback to the previous build.
•Skype calls will disconnect and Music will stop playing if those apps are minimized.
•There are several known issues with screen sharing with Lync.
Let’s wait for next builds.
Alex Zhao
TechNet Community Support

My lock button of my iPhone 5 doesn't work anymore.. What now??

Hy, my lock button doesn't work anymore..
What can i do to fix this problem? Xs

Hi!
Nice to meet you here. Im very new to here and joining here yesterday, so please bear with me. So since you say that your iPhone 5 home button not working or broken so time to call Apple Support or make a appointment at your location nearby Apple Store by calling 1-800-MY-APPLE so they could get a replacement for your phone so you would not have any this kind of problem anymore!

I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?

I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?

Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
Note: Apps are forever tied to the Apple ID used to originally obtain them. They cannot be updated using any other Apple ID other than the one they were originally obtained with.

I cannot locate my cs6 redemption code and I just purchased a new computer because my old one doesn't work anymore. How can I get my photoshop on this computer? All my other products are registerd with a serial number

I cannot locate my cs6 redemption code and I just purchased a new computer because my old one doesn't work anymore. How can I get my photoshop on this computer? All my other products are registerd with a serial number

The activation servers for CS and CS2 stopped working and were taken down. You'll need to take a look at this link for your issue: https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
Benjamin

The screen of my iphone is broken and doesn't work anymore. Is there a way to type in my passcode on the computer/itunes?

The screen of my iphone is broken and doesn't work anymore. Is there a way to type in my passcode on the computer/itunes?

No, get the screen fixed.

I have an Iphone 3GS and the app for Facebook doesn't work anymore...

I have an Iphone 3GS and the app for Facebook doesn't work anymore since last update made yesterday.
How can I restore it without the last update?
Or, what can I do to have the Facebook back again on my mobile?
Thank you for your help.

Hi Ricoco,
I too had exact issue what you were experienced, then I went to Apple autorised service center and submitted my earpods, their it worked with all versions of Apple iphones, but it didn't worked on my 3gs. The service technician suggested for OS upgrade.Then I came home and I took the backup and upgraded 5.1 to 6.1 as he suggested, also it didn't worked. I was totally frustated and suddenly I got an idea!. What a funny thing here is, a safety pin resolved my issue, I took out all dust which was there in the jack hole. Then I check my earpods, it was amazing you know..MY EAR PODS WORKED!.
If you still have this issue, I hope this will help you.
Umesh

I have installed the new iOS 5 on my Iphone 3GS and my bluetooth connection doesn't work anymore. Does anybody have a solution?

I have installed the new iOS 5 on my Iphone 3GS and my bluetooth connection for my Philips bluetooth headset doesn't work anymore. Does anybody have a solution?
I have checked the headset on another Iphone with iOS 4 and it works well.
Thanks for your help!
Pierre (from Paris - France)

Bonjour Pierre,
there seems to be a bug in iOS5 with regards to Bluetooth. THere are a lot of threads in here on this. We're all waiting for Apple to fix this...

I upgraded my iphone 5 to 6.1.4 and the earphone doesn't work anymore. Anyone has an idea on how to solve the problem ? Thank you

I upgraded my iphone 5 to 6.1.4 and the earphone doesn't work anymore. Anyone has an idea on how to solve the problem ? Thank you

Hi Jboudet,
Welcome to Apple Support Communities.
You can find some suggestions for troubleshooting your iPhone at these links:
iPhone Assistant
http://www.apple.com/support/iphone/troubleshooting/
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Have a good one,
Jeremy

HT4623 Hii!!! My name is Alexis Delgado, I live in Venezuela, I got a Iphone 4s unlocked from a apple Store in USA december 2011. I made a update a few a days ago but my wifi is in gray, It doesn't work anymore. I'd like to know what can I do, please

Hii!!! My name is Alexis Delgado, I live in Venezuela, I got a Iphone 4s unlocked from a apple Store in USA december 2011. I made a update a few a days ago but my wifi is in gray, It doesn't work anymore. I'd like to know what can I do, please. my mail: [email protected]

Wi-Fi or Bluetooth grayed out

Locate my iPhone + family sharing doesn't work anymore

Similar Messages

Maybe you are looking for