Locating Lost or Stolen iPad or iPhone

Basically, this is a posting for BOTH Apple and mobile device users.  It contains suggestions for Apple and tips for user who have lost a trackable device (iPad, iPhone, iPod Touch, etc).
Recently we misplaced an iPad in an Orlando airport.  After several days of going through a lot of processes, contacting many agencies, etc. I was able to determine its position to recover it.  In the proccess, I learned a lot, and by being an electronics and software engineer, I see holes that Apple could fill to help out customers in these situations.  Of course it occured to me that Apple may not have an interest in helping users recover a lost or stolen product because it might be viewed that a user will just order another one.  I bet sales would actually increase if it were guaranteed that a lost iProduct could not be used by another person.  So being that such protection with in-field products could be done with an OS firmware update, I will first suggest the following changes in hope that someone at Apple is listening.  After all, they are really smart people, yet I am amazed that only no assistance or tools are embedded into Apple mobile devices during production for when they are lost.
APPLE SUGGESTIONS:
1. Don't require a user to separately set up a MobileMe account or iCloud account to be able to track a device.  Build that application into the mobile device OS.  Allow a user to enable or disable device tracking settings from the remote account.  If a user desires, it should not be allow to be disabled at the device even if it is reset.  In this way, a person who has stolen a device won't be able to deactivate tracking. Yes, I understand that in order to track a device that it must be connected to an internet network, WiFi or cellular network at some point.
2. Create an ability in the iTunes account for a user to report a lost or stolen device.  If you see that device connected in the future, then report that fact back to the owener and don't allow any updates or purchases to occur on that device until the owner cancels the "BLOCK". 
3. Put a LOT more information in your support forum about how device tracking works and suggestions for various ways to recover a device.  What you have there is painfully insufficient.  With tens of millions of your devices out there, I bet that hundreds of them are lost each week, and you are doing nothing to assist a user to relocate those devices.
USER TIPS:
As you might have seen already on other forums or postings, one possibility to find a device is through the "Find My Device" feature, yet if you didn't install that app and turn on the ability to track the device in advance of losing it, then you are out of luck.
HOW I LOCATED MY PAD: In my case, I did not have a cellular data plan activated even though the iPad2 had AT&T 3G built-in.  I was always using my iPhone as a WiFi hotspot for the iPad internet connection via the iPhone (nice feature that Apple included).  Thus, when the iPad was lost and no longer near my iPhone, I was not able to use the "Find My iPad" app even though it was previously installed.  I could only locate it if someone opened the iPad and connected to a local WiFi network in order for me to see where it was located.  That did not happen.  Thus, I discovered the little known AT&T site of http://ATT.com/ipadlanding so I could sign-up for a one month $15 data plan.  By entering the iPad IMEI and ICCID numbers (from my iPad product box) into the online account, I could create a new data plan.  Within minutes of doing it, the iPad (still had battery power after 4 days) lite up on the "Find my iPad" web site when it saw the AT&T cell network.  By using a combination of Google and phone directory services to get the address and phone number of that location, I was able to call and get them to locate it after I sent an audible alert and message to the iPad.  Of course, this only worked because I have an iPad2 with ATT&T 3G.
Best wishes for finding your device.

someone from Apple must watching these forums because I got an email about it from an Apple employee to ask more questions.
Sometimes they do, but with thousands of posts to scan through, it's not often that comments to Apple will be spotted by anyone in a position to do anything about them. Using the Feedback is a more reliable way of sending comments and suggestions to Apple.
I plan to go post on their feeback site anyway as it appears this is mainly a user to user forum.
Correct, it is intended to user-to-user communication, not contacting Apple (which is as it says in the Terms of Use we all see when we first sign on).
Regards.

Similar Messages

  • How to find my lost or stolen ipad

    how to find my lost or stolen ipad

    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know you lost/stolen iPad's serial number, use the instructions below.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
     Cheers, Tom

  • TS4006 Would we still be able to locate a lost or stolen iPad on iCloud if the SIM card is removed and replaced with a new SIM card?

    If an iPad was lost or stolen and the person who has it has changed the SIM card, would we still be able ot track it on iCloud?  Also would changing the SIM card result in a response "offline" on the iCloud?

    Welcome to the community.
    Changing the SIM, will not stop the phone being tracked. It can even be tracked when there is no SIM at all in the phone.

  • HT4623 locating lost or stolen phone

    How can I locate my lost or stolen phone

    Use Find My iPhone ... if you've set it up!
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    Either way, contact the authorities if it was stolen.

  • TS4006 Locate lost or stolen phone

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    Welcome to the Apple community.
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  • How to locate or track stolen ipad using serial number..?

    the find my iphone is not turned on.. is there any ways to track or locate it?

    If you did not turn on the find my iPhone feature, then there is nothing at all to be done ( other than change your passwords).
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  • Lost or stolen ipad 4th generation wi-fi

    Hi.  I didn't realize iPad was missing for 48 hours.  I immediately clicked on Find my iPhone and set up notification, but I have a couple of questions:
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    I went to icloud.com, but since the ipad is ios 7, it's not showing up under devices in settings.
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  • HT4191 Lost notes on ipad and iphone

    hi all,
    i just went to look something up in my native notes app on my iphone to find nothing there.
    Ditto on my ipad.
    Any ideas?
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    If Notes is turned on for over the air syncing with your iCloud account settings on each device and you create an iCloud note with iCloud selected for your Notes account on each device.

  • Can the IOS be made so you have to give your pw on phone power down. This would prevent from shutting the phone down if lost or stolen so find iphone will still work.

    Can the IOS be manipulated so that you have to enter your pw for phone power down. This would prevent find iPhone from being shut off in case of loss or theft.

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  • I've lost Airplay on iPad and iPhone 5s since 7.1 upgrade

    Since the last upgrade Airplay has disappeared. I've got a very expensive wireless speaker rendered useless because of this. Please help get it back!

    iOS: Use AirPlay Mirroring
    http://support.apple.com/kb/ht5209
    iOS: Use AirPlay to wirelessly stream content
    http://support.apple.com/kb/ht4437
    iOS: Troubleshooting AirPlay and AirPlay Mirroring
    http://support.apple.com/kb/TS4215
    Controlling who can AirPlay to your Apple TV
    http://www.ilounge.com/index.php/tips/comments/controlling-who-can-airplay-to-yo ur-apple-tv/
    How to Fix: AirPlay Icon Missing
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-Airplay-Icon-Missing. htm
    AirPlay Icon Missing in Control Center
    http://appletv2.com/airplay-icon-missing-ios-7/
     Cheers, Tom

  • Where is the device list for lost or stolen Ipads?

    Where can I find a list of serial numbers associated with my Apple ID?

    I do not know of the existence of such a list. Did you not make a note of your serial numbers? And have you now thrown the boxes and receipts away?

  • I have lost my iPhone , how do I locate it using my ipad?

    How do I locate lost phone using ipad?

    Is it lost lost, or just misplaced. If misplaced, have you tried calling your phone number and listen for the ring?
    If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    What to do if your iOS device is lost or stolen
    http://support.apple.com/kb/HT5668
    How to Find a Missing iPad with FindMyiPad
    http://www.dummies.com/how-to/content/how-to-find-a-missing-ipad-with-findmyipad .html
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698
    iCloud: Lost Mode - Lock and Trace
    http://support.apple.com/kb/PH2700
    iCloud: Remotely Erase your device
    http://support.apple.com/kb/PH2701
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    General steps to follow for a Stolen iPad
    http://stolen-ipad.com/
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    What NOT to do if your iPhone or iPad is lost or stolen
    http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st Len
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/HT4061
    Check the serial number (located on back/bottom) in this lost/stolen iPad database. However, most owners are not aware of this database and don’t enter the serial number.
    Stolen iPad Database
    http://www.stolenlostfound.org/online-stolen-ipad-database
    Also do a search, using the serial number, on your local Craig’s List. Some users list the serial number of a stolen iPad to thwart the sale of a stolen device.
     Cheers, Tom

  • HT1863 Is there any way possible to find my stolen iPads by using the serial numbers and not the cheesy find my lost iphone/pad app. Just turn off wifi, reset the ipad with a hard reset and no more tracker. Dissapointing since I paid $700 for it.

     

    Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    What NOT to do if your iPhone or iPad is lost or stolen
    http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/HT4061
     Cheers, Tom

  • Best way to find an Ipad 2 wifi only that has been stolen or lost? Have "Find My Iphone" installed but device not turned on. Please Help!

    Best way to find an Ipad 2 wifi only that has been stolen or lost? Have "Find My Iphone" installed but device not turned on. Please Help! Left in Spirit Airplane in Chicago and no where to be found

    Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    What NOT to do if your iPhone or iPad is lost or stolen
    http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/HT4061
     Cheers, Tom

  • I Got the location of stolen ipad mini by using Find My Iphone

    Hi,i got the location for my stolen ipad mini using Find My Iphone,is it possible to get the actual IP address or more accurate direction of its ?
    without actual location or house No. police will do ntg with that for me . =(

    No.

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