Locating Missing or Offline photos

Lightroom 4 can't located missing or offline photos, any suggestions?

You need to connect the external hard drive, disk or thumb drive where the images are held.

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Missing and offline photos

How can I find and re-organize missing/offline photos?

Lightroom thinks my photos are missing - how do I fix it? | The Lightroom Queen

Missing or offline photos

I can't edit any of my photos bc it's keeps on saying they are "missing or offline". I have an iMac! Any suggestions?

Lightroom thinks my photos are missing - how do I fix it? | The Lightroom Queen

Making Offline photos "online"?

I have a bunch of photos that I imported from CDs. When I initially imported them, I chose to keep the full resolution files on the CD's. So in the Elements Organizer the thumbnails for these photos are marked to indicate that the photos are Offline.
I would now like to copy the full resolution photo files to my hard drive and have the Offline indicator removed from them in the Elements Oeganizer.
How do I do this?
I know I could delete the original thumbnails and re-import the CDs, but then I would have to re-tag all the photos and re-create the Albums they were in.
Any suggestions would be greatly appreciated.
Thanks!

Yes, using File > Move is the way to get your offline photos back online.
By the way, I strongly recommend not using the offline archiving feature of PSE. A number of people have reported here that past versions of PSE had corrupted the locations of their offline photos (as recorded in the catalog). Adobe tech support was of absolutely no help in either fixing the issue or providing a workaround. They were eventually able to recover all the tagging and other metadata from the catalogs, but it was tedious.
So it's pretty risking using a feature that Adobe has clearly indicated by its deeds that it won't support.

The file name img 1234 is missing or offline is on all images on screen

all my images have a bar accross the top which says 'the file name is missing or offline' this is on the screen, does anybody know what is going on here.
Thankyou peter...

Hi Victoria, thankyou for the reply to my problem. This issue only seems to arisen since the last lightroom update.
When I click on ? message is IMG 1311 JPG. Could not be used because the original file could not be found, would you like to locate it? Then shows previous location.
This is the file location when I open the file name box, C:\Users\Peter viking\Pictures\2012-07-27, Cooma Monaro RSL collection of objects storage\2012-07-25, Cooma Monaro RSL collection of objects display\Cooma Monaro RSL collection of objects 066.jpg. this is not the right location for the image. When I put in the location of previous location listed, error message says pathway could not be found.
I have a 6 month old PC. Hope you can help this problem has come from nowhere.
Regards
Peter…

Missing or Offline Images

Hi;
I have about 9000 missing or offline images according to my Lightroom3 software.
However, they're not! I can see them in the folders on an external drive where Lightroom says they are not. I'm confused, baffled, fed-up!
When I try to reimport them, Lightroom says they are already there, doubly confusing?!
Can someone please help me get them back in my Library so I can use them.
Many, many thanks.
PS I've had this same problem for a while, predating my recent update to v3 from v1.

When you have missing or offline images do NOT re-import. Since LR stores the edits and everything else you do in the catalog and not in the image file, you would loose everything you did by re-importing.
The correct way is to point LR to the missing image / folder. LR stores the location of an image (and its file-name) in the catalog, too. When you then move an image (or an image folder) or re-name them outside of LR, i.e. in Mac Finder / Win Explorer then there is a discrepancy for LR between what the catalog says and the actual situation on your hard drive(s). That creates the missing image message. "Missing" in this context means that LR does not "know" where the image is - it does not mean that the image is not somewhere on your hard drive.
For this reason, it is best practice to do all your image management (renaming of files/ folders or moving them) in LR. That way LR keeps track of where the images are.
You should see - in the folders panel (left side in Library Module - question marks besides the folders. This is LRs way of saying :I don't know where this folder is".
Right-click the top-most folder in the hierarchy of folders that show the question mark and select <Update folder location>. Navigate to the correct location of the folder and click on it. LR should then find the sub-folders on its own, provided that you have not changed the folder names or folder structure outside of LR.
If you have done this you have to do the <Update folder location> for each individual folder.
If you still have missing images after that, that means that you have moved images between folders 9outside of LR).
You then have to go the painfully slow route of pointing LR to each missing image. In the Grid View, the missing image should have a question mark on its frame. Click the question mark (hit it directly) and select <Find missing image>. Then navigate to the location of the image and click on it. If the file name has been changed you will be asked to verify that this is the correct image.
WW

Where are files when missing or offline?

Sometimes when I go to an image it says 'file missing or offline' even when I click and say find missing file and it brings it back, its still saying file missing and offline. Anyone know the answer to this?
Shrimpwriter

Are the files located on a drive, internal or external, that powers down when not in use for a period of time?

I have files that say they are missing or offline. I have checked all my folders off of lightroom and they can not be found. I have used the ? mark settings to find and still not found. I can see the images on lightroom so they have to be in my system som

I have files that say they are missing or offline. I have checked all my folders off of lightroom and they can not be found. I have used the ? mark settings to find and still not found. I can see the images on lightroom so they have to be in my system some how. How can I retrieve these images? Is there a re boot for lightroom? Need help ASAP!

You have probably moved the files outside of Lightroom. The images you see in LR are previews that were made before you moved the files.
Do a search for the files/folders using your computers operating system. (Explorer/Finder)
Once you have found them, you can point LR to the right location.

Locate missing folder with new hard drive

What is the best way to tell Lightroom 1.4 where all your files are if all of them have been moved from an internal drive to an external drive?
The condition I am concerned about is that after I have moved these files I do not see same ole folders in the Library module (aka folders of images in all the old folders on the hard drive)
I have just moved my all photos from an internal to an external hard drive. I have gone through a few image by image and "locate(d) missing file". I would like to be able to do a master or one time "locate missing file" or really locate missing folder to locate everything all at once.
Is it possible to "locate missing folder or file on a a big scale? The files are the same same names etc.

yes that concerns me to. In the past when I have moved folders around "re-arranged" files or folders, I have successfully located the missing folder (file) on the hard drive thus directing Lightroom to this new location and all the sub folders do "fall into place" Since this has not been my experience with thisnew hard drive I am just wondering if ....well just wondering if I should back up Lightroom take off computer and re-load the software. I do not know the possible consequences of this action.
I do not import the files into Lightroom.

How do I get offline photo's to appear on the instavideo?

How do I get an offline photo to apprea in an instavideo

HWD
Could you clarify your question?
What version of Premiere Elements do you have and on what computer operating system is it running? Is your inquiry related to a Photoshop Elements or Premiere Elements? I ask since you include "photo" in your question, "instavideo", and no mention of an Elements program.
I think that I am interpreting your question differently than SG. My first puzzlement in what I read was what was "instavideo"?
Google search seem to indicate that it was an App for a cell phone. So that led to my request for clarification.
Are you trying to add a computer saved photo to your instavideo for sharing purposes? By offline photo, are you referring to a Save As from Photoshop or Photoshop Elements, not an image export from Premiere Elements Publish+Share/Computer/Image?
In summary, this does not sound like a simple disconnect between Premiere Elements's project and its source media. Its sounds more like a request for a how to for getting your computer photos that were saved to hard drive into the cell phone App instavideo.
Please excuse if I have misinterpreted your question. Please respond to SG's questions first.
Thanks.
ATR
Add On...Is this the type of thing that you are looking for
http://techenvy.com/hardware/iphone/uploading-external-video-files-to-instagram

I set my iPhoto to save photos to a non-default location. Now I can't find my iPhoto albums in iTunes, even when looking in my non-default location in the "Sync Photos from" menu. How do I fix this?

I set my iPhoto to save photos to a non-default location. Now I can't find my iPhoto albums in iTunes, even when looking in my non-default location in the "Sync Photos from" menu. How do I fix this?

When you launch iPhoto with the option key depressed you'll get this window:
Click to view full size
All libraries on your hard drive (and on external drives) will be listed and the currently used library will be listed as (default).
OT

Proliant ML310e G8 boot error, boot logical drive is configured but missing or offline

Following a power outage the server will no longer boot up. During bootup  I get the following...
HP Dyanamic Smart Array B120i RAID Controller (v3.06.0m 0MB) 0 Logical Volume
1785-Drive Array Not Configured
    Run Array Configuration Utility
Press <F5> to run HP Array Configuration Utility (ACU)
Press <ESC> to skip
    **** Boot Logical Drive s configured but is Missing or Offline.
In ACU it shows 930GB available on the 1TB drive. There are few article I found that mention going into F8 boot option and nothing fits in with the options available.
for example these
   1. start the computer and wait till you see; "Press F8 to run option ROM configuration for Array utility"
   2. Press F8, you will see the Main Menu, Select the last option "Select Boot Volume"
   3. Select in Direct attached storage,
   4. if you see first logicar drive 01 select it .
   5. Press F8 To save Logical Drive 01 as Boot Volume.
   6. Press F8 to Exit and start with New Boot Volume.
I did find the following advisory but the controller isnt in the ones listed under Scope.
http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=5177937&docId=emr_na-c04081865&docLocale...
Also as I mentioned, viewing the ACU screens refer to createing array and creating logicl volumes, no mention of setting boot order. And going the the steps of creating the array and logical volumes seem it will wipe the data.
Thank you in advance.
Regards
S.

Hi:
You may also want to post your question on the HP business support forum -- ML Servers section.
http://h30499.www3.hp.com/t5/ProLiant-Servers-ML-DL-SL/bd-p/itrc-264#.VNd3snk5C9I

HT201317 I had 250 photos stored in photo stream but i restore them now they are just 150. I m missing about 100 photos those were very urgent please please help

I had 250 photos stored in photo stream but i restore them now they are just 150. I m missing about 100 photos those were very urgent please please help

Photo stream only keeps photos in iCloud for 30 days, even though up to 1000 photos will remain on your device until you delete them (such as by restoring your phone). When you turned on photo stream again you only got back the photos added in the last 30 days as the others have already been removed.
If the missing photos were still in your camera roll when you last backed up, restoring the backup should recover them. (The backup includes camera roll photos but not photo stream photos.)

Making offline photos online again...

In PSE7, I am trying to move offline photos back online on a larger disk. I've searched the forums and can't find advice that actually works. Any help will be appreciated. Some posting said that I can put the disk holding the offline photos online again and it should just work but the drive letter of the has to be THE SAME as it was when the photos were moved offline. But, is there a way to determine what drive letter PSE thinks this is supposed to be?
Leif Pederson

1. Is the drive a USB flash drive (thumb drive) or an external USB hard drive?
2. When you connect the drive, is its contents accessible in Windows Explorer? Can you see the offline photos on that drive in Explorer? If you cant, then the problem is with the drive or its contents, and dont follow the rest of thes steps.
3. In PSE, select one of the offline photos. Right-click the photo and select Show Properties. In the Properties General pane, what is the exact path of the photo shown next to the yellow folder icon? (If you cant find the offline photos in you catalog, dont follow the rest of these steps.)
4. Leave the drive connected.
5. Download "psedbtool" from here:
http://johnrellis.com/psedbtool/#_Downloading,_Installing,_and
and follow steps 1 4. This creates the file output.log in the same folder where you extracted psedbtool post its contents here. This will list all the drives that are recorded in PSEs catalog along with all the drives currently connected to your computer.
With this information, we should be able to determine whats going on with your offline files. If youre not comfortable posting that information here (its not really useful to anyone else), click on my name above and email it to me.

Windows 8.1 Client Side Caching - Is it possible to specify the location of the offline file cache?

Hi,
Is there any approved way to change the location of the offline files cache in Windows 8.1? I'm asking before moving client systems from Windows 7 where a registry change was required - is this still the way to go?
I believe that if the default user-profile directory is moved, this causes problems for updates to Windows 8/8.1 now, is the same true if you move CSC?
Just a bit of background. The systems I want to do this for have smallish SSD boot drives with a higher capacity spinning disk. The machines are members of a domain with Folder Redirection setup. I could setup group policies to disable
caching of some of the larger directories or even disable CSC entirely on the machines which have an SSD boot drive, but would prefer not to do so.
Thanks in advance.

Hi,
According to your descryption, In windows 7, the tool is migwiz.exe, namely the Windows Easy Transfer, you can modify the registry in the way listed in the post below:
http://social.technet.microsoft.com/Forums/en-US/bbf5890c-b3d7-4b38-83d8-d9a5e025fb2b/how-to-move-clientside-caching-to-a-new-location?forum=w7itproinstall
In Windows 8, Windows easy transfer is also a built in tool to migrate user profiles and user settings, but as for the offline transfer, I suggest to use the USMT for your situation.
Because with USMT you can specify the folder that you want to migrate the files to, by using an offline.xml you can set the path just as the sample listed below:
<offline>
     <winDir>
          <path>C:\Windows</path>
          <path>D:\Windows</path>
          <path>E:\</path>
     </winDir>
     <failOnMultipleWinDir>1</failOnMultipleWinDir>
</offline>
You can also refer t othe details at:
http://technet.microsoft.com/en-us/library/hh824880.aspx
Regards
Wade Liu
TechNet Community Support

Locating Missing or Offline photos

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