Locating the Product Key office professional plus 2010

A few years ago, I purchased MS Office Professional Plus 2010 32 bit, through a military member purchase program. I filed the disc away, in it's original, cardboard sleeve packaging, without opening it. Now, I have a new computer and want to install. However,
I can't find the Product Key. Help!

You can obtain a new product key by contacting North America Customer Service (NACS) at (800) 936-5700. A new key can be generated only
if you have retail copy of the software (DVD) or downloaded version through Digital River or Microsoft Store.
Note There may be a charge to obtain a new product key from Microsoft ACS. When you contact ACS for a new product key,
make sure that you have the following items available:
The product CD or DVD, if the product came on disc
The computer on which you want to install the product
The readable parts of your original product key, if this information is available
The "inner circle" number on the product disc, as shown in the following graphic

Similar Messages

Error Installing Microsoft Office Professional Plus 2010

Hello!
I've tried to install Microsoft Office Professional Plus 2010 but when it finished the installation, this error message appeared:
Microsoft Office Professional Plus 2010 encountered an error during setup.
The source installation package for the product Microsoft Office Professional Plus 2010 is out of sync with the client package. Try the installation again
using a valid copy of the installation package'Office64WW.msi'."
-Please help me with this. Thanks!

Hello!
I've tried to install Microsoft Office Professional Plus 2010 but when it finished the installation, this error message appeared:
Microsoft Office Professional Plus 2010 encountered an error during setup.
So, could you still open Office application even user get the error message?
If you deploy Office suite by deployment tool or system center and meet the sync timeout issue, try to copy the installaion source to the local drive and reinstall it again.
In addition, I think the link DushYant provided is also helpfule to you. Please check that. Thanks.
Tony Chen
TechNet Community Support

MS Office Professional Plus 2010 cannot verify the license (in use for more than a year)

After more than a year of use, I now receive the following error message for all Office Applications ....
"Microsoft Office Professional Plus 2010 cannot verify the license for this product. You should repair the Office program by using the Control Panel." When I Click the OK button, the application is terminated.
I tried using the Control Panel to repair Office, and I have tried to re-install Office. I still get the same message. Note, during repair or installation, my Product ID key is accepted.

It is working. If you have 64bit machine please type cd C:\Program Files (x86)\Microsoft Office\Office14 --> cscript
ospp.vbs /act
Thank you

Office Professional Plus 2010 - Fails to Install - Error 25004 - "System error: -1073418209" - Microsoft Key Management Server

I am receiving an error when attempting to install a site license copy of Microsoft Office Professional Plus 2010. The enterprise environment that I am in is using a Microsoft Key Management Server for the authentication of all Office 2010 and Windows 7
installations. The error that I receive at the end of the installation is: "Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous Office 2010 trials being installed. (System error: -1073418209)".
I have never installed a trial of Office 2010, nor did I ever install the beta of Office 2010. I do have a copy of Microsoft Office Projects 2010 installed. Before attempting to install Office 2010, I had Office 2007 installed. I used the Upgrade option
to install 2010, instead of removing 2007 (which apparently I should have done instead) first. I have tried using the Microsoft FixIt tool to remove both Office 2007 AND Office 2010. Neither of those tools has fixed my problem. Office 2010 also does not show
up in my Add/Remove Programs list.
Any ideas on how to fix this? I do not have time to reformat until after the Holiday seasons, and need to have Office working!

Hi,
The full error text is as follows: Error 25004: The product key you entered cannot be used on this machine.
This is most likely due to previous Office 2010 trials being installed. (System error: 1073422308)
The key you are currently trying to install with, is an Office Professional Plus Trial key. A machine will allow one Professional Plus Trial key installed on it ever. Meaning you can
install a trial on a machine, used it for some time, uninstall Office. When you go back to the Microsoft website and get a new key, the second installation will be rejected with the above error message.
If this is not the situation, try to completely uninstall all the versions of the Office programs from control panel, and then use the suggestions in this KB
article to uninstall it:
How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?
http://support.microsoft.com/kb/290301
Then, reinstall the Office 2010 program.
Best Regards,
Sally Tang

I use Microsoft Office Professional Plus 2010, when clicking a link in Outlook I always get a General Failure box stating 'The system cannot find the file specified' yet it still goes to the specified page. Any ideas on how to resolve this

I use Microsoft Office Professional Plus 2010, when clicking a link in Outlook I always get a box stating
General Failure. The URL was "http:// etc etc".The system cannot find the file specified.
Yet it still goes to the specified page. Any ideas on how to resolve this

I am having the exact same problem with Windows 7 Professional. Out of the blue, this issue just started a few months ago when running my monthly Windows Backup where I have used a USB drive for the last 3 years, and never ever had this issue before. Most
of the solutions listed on the Microsoft websites and answers deal with
"Restore" functions, not the
"Backup" itself. I have 3 folders being skipped during the backup.
So I went and changed the Backup from "let Microsoft choose files, directories, etc" to "Let me choose". I included the files and folders that were being skipped, and ran the "Backup" again, and got the same error message,
but the files that were skipped the first time were "Backed up" finally. This issue is somehow related to my "Libraries"?
The 3 backup problems are:
Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\My Audio Books\Audio Book Recordings. Error:(The system cannot find the path specified. (0x80070003))
Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\My Audio Books\Audio Book CD Label-Cover Art. Error:(The system cannot find the path specified. (0x80070003))
Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\My Audio Books\Audio Book MP3 Tag Art. Error:(The system cannot find the path specified. (0x80070003))
Did a "checkdisk" - no problems. Ran a program to fix registry - no problems. All updates up to date. I guess I could eliminate these folders from the Backup folders in the
Library, and just choose them under the "Users" locations, and be done with it. But I really want to understand this, and fix it. This is within Windows 7 and may be related to Windows Media Player or
some recent Windows update. Thanks.

KMS Host for Office Professional Plus 2010

I am configuring KMS Host for Office Professional Plus 2010 on Windows Server 2008
R2 Enterprise machine, same machine is working fine as KMS Host for windows servers.
Problem is when run this command
C:\Windows\system32>cscript.exe slmgr.vbs /atp xxx-xxx-x-xx-x-x-x-(Confirmation
ID provided by Microsoft) bfe7a195-4f8f-4f0b-a622-cf13c7d16864
it gives following output
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F04D' to display the error text.
Error: 0xC004F04D
when run this command
C:\Windows\system32>slui.exe 0x2a 0xC004F04d
Output is
The software licensing service determined that the installation (IID) or the confirmation ID (CID) is invalid
assistance is required
Regards

KMS Host License Pack installed and product key given. Still no success.
Dump of KMS setup is as under
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
Software licensing service version: 6.1.7601.17514
Name: Microsoft Office 2010, KMSHost edition
Description: Microsoft Office 2010 KMS, VOLUME_KMS channel
Activation ID: bfe7a195-4f8f-4f0b-a622-cf13c7d16864
Application ID: 59a52881-a989-479d-af46-f275c6370663
Extended PID: 55041-00096-202-474064-03-1033-7601.0000-1132014
Installation ID: xxxxxxxxxxxxxxxxxxxxxxxxxx (installation ID)
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
Partial Product Key: 78629
License Status: Unlicensed
Remaining Windows rearm count: 3
Trusted time: 4/25/2014 9:45:09 AM
Ok, so, assuming that the pkey you entered for Office KMShostpack, ends in "78629", now you just need to follow the rest of the instructions on the link above;
1. cscript slmgr.vbs /dti bfe7a195-4f8f-4f0b-a622-cf13c7d16864
[to obtain your Installation ID, although that is displayed in the output from above]
2. slui.exe 4, and then call the telephone number displayed
[close the SLUI window, you don't need it anymore, and, ignore the Installation ID displayed in SLUI, it's for Windows, not Office]
[navigate the telephone prompts to choose Windows/Office activation]
3.At each prompt, enter a group of six numbers. This is the installation ID for Office 2010 that you obtained in Step 1
[get ready to record the response, the ATS doesn't give you much time]
4.When you hear the response, write down the numbers.
[I prefer to type them into Notepad, since I can type faster than I can write legibly]
5.Run cscript slmgr.vbs /atp xxxxxxxxxxxx bfe7a195-4f8f-4f0b-a622-cf13c7d16864, where xxxxxxxxxxxx is the confirmation ID that you receive by telephone
(there should be 48 numbers, no spaces nor dashes).
6.You should see a message that the confirmation ID was successfully deposited.
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)
All done as DonPick told, result same, problem output is as under
I am configuring KMS Host for Office Professional Plus 2010 on Windows Server 2008
R2 Enterprise machine, same machine is working fine as KMS Host for windows servers.
Problem is when run this command
C:\Windows\system32>cscript.exe slmgr.vbs /atp xxx-xxx-x-xx-x-x-x-(Confirmation
ID provided by Microsoft) bfe7a195-4f8f-4f0b-a622-cf13c7d16864
it gives following output
Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F04D' to display the error text.
Error: 0xC004F04D
when run this command
C:\Windows\system32>slui.exe 0x2a 0xC004F04d
Output is
The software licensing service determined that the installation (IID) or the confirmation ID (CID) is invalid

Microsoft Office Professional Plus 2010 VBA error

This question has been asked many times and I have yet to find an answer that actually works. I am running Windows 7 Professional with Microsoft Office Professional Plus 2010. It has been working perfectly until now. When I start Word I
get the error "Microsoft Access 2010 requires Visual Basic for Applications. If you continue, Visual Basic will be installed." This then starts a series of uneventful installations one after the other until finally stopped and then an
error report with instructions opens and talks about macro security settings. This only happens when opening Word - not any other Microsoft Office programs. By the way, changing those security settings did not work.
I have tried all "fixes" offered and nothing has worked including registry changes and even Microsoft's Fixit. What am I missing?

Hi,
I'm not quite sure what you have already tried. I would suggest you try to launch Word 2010 in
safe mode and see if issue persists:
Press Win + R and type "winword.exe /safe" in the blank box, then press
Enter.
Some have reported that it was caused by some third party add-ins and disabling all the add-ins fixed the issue. Please have a try and feel free to post back with any findings.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

MS Office Professional Plus 2010 Fails to Install on WIndows 8.1

Hi
I have a MS Windows 8.1 (64-bit) and I am trying to install MS Office Plus 2010 on it. But it keeps showing this error :
Catalyst Package Install...
    Package: SingleImageWW
    File: C:\MSOCache\All Users\{20140000-003D-0000-0000-0000000FF1CE}-C\SingleImageWW.msi
    Command Line: ADDLOCAL=PPTPresentationTemplates,ThemesAdditionalFiles,NonC2R_PPTNonBootFiles,OneNoteToIEAddin,OfficeAppSupport,DocumentImagingUtils,OutlookDVAct3Files,ACCESSNonBootMiscFullFiles,DeveloperWizards,ProductFiles_B2TR,XDOCSEditorFiles,OutlookDVOrg97Files,ExcelAddinFiles,Excel_PIA,OutlookSearchShellReg,OfficeMSProof6,Publisher_PIA,AccessWizards,AceRepl,OutlookMAPIPST2,NonC2R_OneNoteNonBootFiles,SmartTag_PIA,PubCoreClipArtFiles,OutlookOms,CAGCat10Clips,VSTO,WORDBibliographyFiles,MSTagPluginIMContactFiles,PPTSoundFiles,OutlookDefaults,SingleImageExtras,WebDriveFiles,Office10Fix1,dummy_MSCOMCTL_PIA,DCubeHidden,OISFiles,InternationalSupportFiles_JPN,PubPaperDirect,ProofingParent,SetupExeArpEntry,OUTLOOKFiles,Gimme_OnDemandData,LISTFiles,WORDDocumentTemplates,NonC2R_ProductFiles,WORDSharedFiles,CAGFiles,CAGOffice10,TextConverters,Excel_WISPFiles,PubFontsBalanceSys,Outlook_PIA,OfficeIntlRDC,OfficeOLESupport,OfficeCoreRDC,VSTOCLR35,AceFiles,SetupExeAddRegistry,OutlookDVExtensionsFiles,WebDiscussFiles,SetupXmlFiles,TCDRegistration,MSTagPluginNamesFiles,SetLanguageFiles,OutlookDVCsvWinFiles,GRAPHFiles,Ace_PIA,OneNoteMobileSyncDesktop,CAGCategoryFiles,WISPFiles,CAGCat10,AceOdbc,OutlookSocialConnector,OutlookDVPabFiles,MsoInstalledPackagesScoped,OutlookMAPIEMS2,OutlookMAPILDAP2,QueryFiles,MsoCommonShellHandler,OfficePostBoot,InternationalSupportFiles_ArialUni,OutlookImportExportFiles,VisioPreviewerFiles,WhiteRabbitHidden,AlwaysInstalled,TCWorks7Files,PowerPoint_PIA,dummy_Office_PIA,OutlookMessaging,THEMESFiles,MSTagPluginsFiles,OutlookMAPI2,OutlookMAPICONTAB2,MetricConverter,WORDBordersFiles,RhdInspector,PubWizards,NonC2R_OneNoteFiles,LOBiFiles,WORDNonBootFiles,OneNoteQuickNote,OneNotePIA,OneNoteNonBootFiles,GraphicsFiltersFile,OutlookAddIn_SPS,EXCELNonBootFiles,ACCESSNonBootFiles,OutlookDVCsvDosFiles,SetupControllerFiles,OSpp,ExcelConverter12Files,PubCoreFontFilesSys,ExcelAddInEuroToolFiles,PubWizardsTier2,AccessBDCFiles,MSTagPluginBiblioDataFiles,OneNoteFiles,CARegistryFeature,WordConverter12Files,OneNoteHandwritingFonts,WxpFiles,EXCELFiles,Word_PIA,OutlookSearchPHAndPluginReg,ACCESSFiles,IMNFiles,MSSOAP3,PubPrimary,ProductFiles,OSpp_Core,Word_WISPFiles,VisioPreviewerFileAssocFiles,VBAFiles,Graph_PIA,Access_PIA,TranslationCore,OSetupController,ClviewFiles,ThemesTypicalFiles,PubCoreWizardFiles,PubWizardsTier3,OArt_DocTheme,Forms_PIA,OneNoteToOLAddin,OutlookDVDbaseFiles,OUTLOOKNonBootFiles,PPTFiles,PPTNonBootFiles,VSCommonPIAHidden,LOBiMain,WORDFiles,OfficeDigitalSFiles,PubNonBootFiles,ProductNonBootFiles,PubComPrinting,ACCESSSharepointISAM,ACCESSMiscFullFiles,OutlookVBScript,WISPHidden,MSTagPluginBiblioFiles,MSTagPluginDateFiles,CAGOffice10Clips,PubComPrintingEnRGBCMYK
REMOVE=IDCRLFiles,ACCESSDEFiles,OrgChartFiles ARPENTRY_NOMODIFY="#0" ARPENTRY_MODIFYPATH="""C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\setup.exe"" /modify SINGLEIMAGE /dll OSETUP.DLL"
INSTALLLOCATION="C:\Program Files (x86)\Microsoft Office" SLD_OEMPIDKEY="0" ARPENTRY_NOELEVATEONMODIFY="#0" ARPENTRY_SKUCOMPONENTS="[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Publisher.en-us\setup.xml[~]C:\Program
Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Excel.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft
Shared\OFFICE14\Office Setup Controller\Proofing.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\OneNote.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Outlook.en-us\setup.xml[~]C:\Program
Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Access.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\SINGLEIMAGE\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft
Shared\OFFICE14\Office Setup Controller\Office64.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Word.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\PowerPoint.en-us\setup.xml[~]"
ARPENTRY_HELPLINK="" ARPENTRY_DISPLAYICON="C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\OSETUP.DLL,1" ARPENTRY_DISPLAYNAME="Microsoft Office Professional 2010" ACCEPTEDEULA="1"
ARPENTRY_DISPLAYVERSION="14.0.4536.1000" BRANDING_XML="C:\Users\MIKE\AppData\Local\Temp\Setup00000794\BRANDING.XML" SLD_SUPPORTSBYPASS="0" SLD_ACID="E705662B-3B8B-482E-8EFD-A40B97447514" SLD_TRIALTYPE="0" WATSONSQM="AUTOREPORT"
ARPENTRY_PACKAGEREFS="[~]AccessMUI.en-us[~]ExcelMUI.en-us[~]OfficeMUISet.en-us[~]SingleImageWW[~]OfficeMUI.en-us[~]WordMUI.en-us[~]Proofing.en-us[~]Proof.en-us[~]Proof.es-es[~]OutlookMUI.en-us[~]Office64MUISet.en-us[~]Office64WW[~]Office64MUI.en-us[~]OneNoteMUI.en-us[~]PublisherMUI.en-us[~]AccessMUISet.en-us[~]Proof.fr-fr[~]PowerPointMUI.en-us[~]"
SLD_DPID="#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"
REMOVESAMEVERSION="" SLD_LICENSETYPE="1" SETUPEXEINSTALLUICULTURE="en-US" ARPENTRY_SHELLUITRANSFORMLANGUAGE="en-US" USERNAME="MIKE LEE" ARPENTRY_CONTACT="" ARPENTRY_HELPTELEPHONE="" ARPENTRY_PRODUCTCODES="[~]{20140000-002C-0409-0000-0000000FF1CE}[~]{20140000-003D-0000-0000-0000000FF1CE}[~]{20140000-002A-0000-1000-0000000FF1CE}[~]{20140000-001F-0C0A-0000-0000000FF1CE}[~]{20140000-001B-0409-0000-0000000FF1CE}[~]{20140000-0019-0409-0000-0000000FF1CE}[~]{20140000-0117-0409-0000-0000000FF1CE}[~]{20140000-0015-0409-0000-0000000FF1CE}[~]{20140000-00A1-0409-0000-0000000FF1CE}[~]{20140000-001F-0409-0000-0000000FF1CE}[~]{20140000-001F-040C-0000-0000000FF1CE}[~]{20140000-001A-0409-0000-0000000FF1CE}[~]{20140000-0016-0409-0000-0000000FF1CE}[~]{20140000-0018-0409-0000-0000000FF1CE}[~]{20140000-0115-0409-0000-0000000FF1CE}[~]{20140000-006E-0409-0000-0000000FF1CE}[~]{20140000-002A-0409-1000-0000000FF1CE}[~]{20140000-0116-0409-1000-0000000FF1CE}[~]"
ARPENTRY_INSTALLLOCATION="C:\Program Files (x86)\Microsoft Office" SETUPEXE_DOARPWRITE="1" ACIDS="0248C7A3-0740-4AA9-B4E2-9D51D8B13528;0AEBDF46-4084-4C03-B276-72E473B1B4B0;175D1EED-A58E-4CA6-A712-56C9A5FC2C21;35CB890A-91EB-4ACC-8C22-C1F4443AF630;4631A3F9-6CB5-41FA-9C09-3A56F5964702;46C05E2D-6280-47BF-9D18-3E8E9A5231E1;6C162E12-C502-4ABF-8C26-F38668409172;714BF8ED-0082-48C7-B135-77640026D026;72381D02-E871-4F37-B3E6-0EE15333035C;8C0D01DC-9002-4E6E-AE6F-DC240CCCA1F8;8C8CD357-B14E-4A71-A3B0-0C29C75E9A01;8C9CEBBB-6624-456E-BCFA-07C6B05E7D36;8DD1B467-F97B-493E-8DF3-BA3113C9E6CC;8FD365E7-A2D0-4275-986A-AAB64F264A57;A2AEC78F-6912-491B-8C0E-3DC93986E93C;B101F5B5-C65C-4D09-BBCE-C163EF8E1667;B331C8CF-25ED-44CF-8BB8-C0DF920754E1;BF4EB0E8-5584-4D21-82D0-CDE414724942;CEC08034-A389-449B-A77A-B6E108825347;CFF38370-227D-48D1-AFC5-3CCB502454F4;DAC1D6E7-3D5B-426D-86DD-D523FEB5725F;DDA35B34-C94B-4622-9727-6F33109B9E0C;E705662B-3B8B-482E-8EFD-A40B97447514;EF671765-FE3F-4836-B046-43AB4E23DC03"
ARPENTRY_SPPSKUID="[~]E705662B-3B8B-482E-8EFD-A40B97447514[~]" ARPENTRY_NOREMOVE="#0" AUTO_ACTIVATE="1" SLD_PKU="0" SLD_PID="82503-556-4287266-70694" LICTYPE="ltPERP" ARPENTRY_UNINSTALLSTRING="""C:\Program
Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\setup.exe"" /uninstall SINGLEIMAGE /dll OSETUP.DLL" ARPENTRY_NOREPAIR="#1" ARPENTRY_URLUPDATEINFO="" ARPENTRY_URLINFOABOUT="" REMOVEPREVIOUS=""
ARPENTRY_CACHELOCATION="C:\MSOCache\All Users" REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\Users\MIKE\AppData\Local\Temp\Setup00000794\"
ARPSYSTEMCOMPONENT=1 TRANSFORMS="C:\MSOCache\All Users\{20140000-0115-0409-0000-0000000FF1CE}-C\ShellUI.MST" ALLUSERS="1"
PERF: TickCount=373437 Name=MsiPackage::Install Description=Calling OMsiInstaller::InstallProduct for package file "C:\MSOCache\All Users\{20140000-003D-0000-0000-0000000FF1CE}-C\SingleImageWW.msi"
Log level changed from: Standard to: Verbose
FILESINUSE: One or more (windowless) processes are holding files in use.
FILESINUSE: No files have been reported in use, yet a reboot is requested from Windows Installer. Reboot will be required.
FILESINUSE: Scheduling reboot operation: Deleting file C:\Program Files (x86)\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\TBD88B.tmp. Must reboot to complete operation.
Log level changed from: Verbose to: Standard
Error: Failed to install product: C:\MSOCache\All Users\{20140000-003D-0000-0000-0000000FF1CE}-C\SingleImageWW.msi ErrorCode: 1603(0x643).
I have read through some of the other forum threads and implement the fix but the installation still fails.
Any help would be appreciated.
Thanks.

these may help
http://blogs.technet.com/b/odsupport/archive/2010/12/30/troubleshooting-office-installation-failures.aspx
http://technet.microsoft.com/en-us/library/cc511506
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Downgrade the installation from Office Professional Plus to Office Standard

Dear All,
We have several computers with Office 2007 Professional Plus installed, however, how we would like to change it back to Office 2007 Standard, is there any remote / command line method other than uninstall and install? Since we have about 1000 computers and
some of them are at remote office.
Thank you.
Best Regards,
Joanne

Hi,
I definitely understand how this concerns you. As <Henrik_Dahl> suggested above, it will be great if you can provide more details here.
Meanwhile, you might want to take a look at this KB article and see if it helps:
http://support.microsoft.com/kb/2827031
You can try to repair the program if it already appeares in Control Panel, or use Microsoft Fix It tool to remove any traces of Office 2013 from your computer, then try again.
Thanks,
Ethan Hua CHN
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

I want to set up 'direct replies to' for all my emails(not just one) to reply to another address in Office Professional Plus 2010

I went to File, Info, Account Settings, Account Settings, E-mail tab lists 'Microsoft Exchange Server', if I click on that and go to Change Folder, I get a pop up message advising me not to select this option, if I carry on I get a pop up to
set up New E-mail delivery location but I cannot do anything here.
I have also tried the change option but there are no email options here either.
It is a company set up, just wondering if it's at all possible to do what I want to achieve under these circumstances, any light on this much appreciated.
Other way around this is to default the 'From to' field to the email address where the replies are always required, can this be done? I know you can select the 'From to' from a list but this should not be necessary.
Thanks

Hi,
According to your description, you'd like to achieve that, all your emails which you would receive will go to find another address.
If yes, we can depend on Outlook rule or transport rule.
Outlook rule:
Transport rule:
The recipient is(http://technet.microsoft.com/en-us/library/dd638183(v=exchg.150).aspx )
Redirect the message to(http://technet.microsoft.com/en-us/library/aa998315(v=exchg.150).aspx )
If I misunderstand your meaning, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

I cant activate my trial of office professional plus 2013 to work as it will not accept the product key

I downloaded a 60 day trial version of office professional plus 2013. I dont think I activated it straight away and then when I tried to activate using the product key, I get trial configuration not completed successfully. Error 25004. Product key cannot
be used on this machine. This is most likely due to previous office 2013 trials being installed.(system error : -1073422308) then another pop up says Repair office product suggested (system error: 0x800761ac). I have not trialed this version fully as
yet but would like to so how can I sort this out?

Hi,
You can use the following method to repair your office 2013 and check if it works fine:
1.Go to Control Panel > Programs > Programs and Features;
2.Click either Quick Repair or Online Repair.
You might need to restart your computer after the repair is complete.
If it doesn’t work, for the Error 25004, you should uninstall the existing version of Microsoft Office 2013 as mentioned in this KB：
http://support.microsoft.com/kb/2792178/en-us
Regards,
Melon Chen
TechNet Community Support

Office 2013 Technet installation Error 25004. The product key you entered cannot be used on this machine. (System error: - 1073422314)

I am receiving an error when attempting to install
Microsoft Office Professional Plus 2013 which I downloaded from the TechNet site. At the end of the installation process I receive the following message:
"Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous Office 2013 trials being installed. (System error:
-1073422314)"
I have never installed a trial or Beta of any Office product on this machine.   However, I have installed Office 2007 Ultimate and Office 2010 Professional Plus. All of these are 32bit versions downloaded from TechNet site. In addition,
prior to this error I had attempted unsuccessfully to install the 64bit version of Office 2013 as well as standalone versions of Visio Professional 2013 x64 and Project professional 2013 x64.   All three of these installations failed due to previous
installation of 32bit Office software, so I have downloaded the 32 bit versions but not yet tried to install, other than Office 2013.
I used the Custom upgrade option during the attempted install of Office 2013, specifying "keep all prior versions".
Note that all the above was done on a new machine. The specific purpose was to test co-existence of multiple versions of OFFICE (2007, 2010, 2013) to facilitate user training and migration.
I have tried uninstalling via Control Panel, and performed some of the steps for manual removal, however did not do all of them since 1) They are quite lengthy and 2) Some of them seem to involve removing ALL prior versions of Office, which I do not want
to do; the earlier versions are working properly and I do not want to have to uninstall them. Just want to uninstall and reinstall Office 2013.   Also tried running O15CTRREMOVE.diagcab which indicated that it could not find a problem,
but did not seem to remove anything.
I have read about ten recommended TechNet articles, which recommend everything from running a FIXIt tool, uninstalling all OFFICE software, and reformatting the whole machine. Most of these involve System error -1073418209 rather than -1073422314 (which
is the code that I am getting).   Other than that the problem sounds the same. This seems to be a problem with key management and copy protection in these products, dating back to 2010. Dozens of IT professionals have tried the solutions
and vented their frustration since other than the full format, the other solutions work only sporadically, if at all. Some of these people had been working with trial or beta software, but many who encountered this problem had not.  As
noted above, none of my software was a trail version.   I do not want to uninstall all the OFFICE versions, particularly if it as likely as not will not resolve the issue.   (I am also getting paranoid to the extent of fearing that
after uninstalling everything I might not be able to reinstall any version). I think what we need here is a definitive fix from Microsoft, though I am not too hopeful, in view of the lack of response to all the other technicians who have been struggling
with this for at least the past three years.
If anyone is aware of a solution which works consistently, I would appreciate it. Reformatting however is not an option. Detailed instructions for completely uninstalling Office 2013 (ONLY 2013) might be helpful. I would be willing to uninstall
all versions, but only as a last resort, and only if there is some assurance that this will actual solve the problem (for many others it did not seem to do so).
Thanks
PS: Probably doesn't matter, but I am running this on Windows 7 Pro w/SP1, 64 bit edition.

Tony,
Thanks for your reply.   I do in fact have three versions of Office installed on this machine, 2007 2010 and (hopefully) 2013. I have on previous occasions installed 2007 and 2010 on a single machine, but this is my first attempt to install
2013.
According to TechNet article  office.microsoft.com/en-us/support/install-and-use-multiple-versions-of-office-on-the-same-pc-HA103981695.aspx (Install
and use multiple versions of Office on the same PC) it is possible to install
Office 2003 2007 2010 and 2013 on a single system, provided they are installed in the sequence indicated.  It is noted that some problems may occur, notably involving file associations, but there is no
mention of any activation key issues.
As stated in my original request, the software which I have installed is NOT a trail version.   I did NOT obtain it from the evalcenter, but from
https://technet.microsoft.com/en-US/subscriptions/securedownloads/hh442904.
The above is a full retail version.    The files which I downloaded are:
en_office_ultimate_2007_united_states_x86_dvd_480625.iso
en_office_professional_plus_2010_x86_515486.exe
en_office_professional_plus_2013_x86_dvd_1123673.iso
I know that the error message says that the problem is commonly caused by attempting to install trial software more than once, but that is not the case. Several other people have reported this same problem, sometimes involving trial software but not
in every case.    My own opinion is that this is a software bug involving key management and copy protection.
Many people have reported on TechNet that the problem was NOT resolved even after uninstalling all Office software. While there is a chance I might get lucky, I really would like a solution which has a better chance for success.
By any chance, does the error code 1073422314
provide any further insight into this issue?
Thanks again for your help. However, further assistance is needed to resolve this issue.
PS: Sorry the font sizes are so mixed up, I haven't quite figured out how to control the formatting when I paste

Error installing Office 2013 on Server 2012 R2 RDS - Error 25004: the product key you entered cannot be used on this machine

Hi there,
I really hope someone can help me as I am tearing my hair out trying to get this resolved!
I am working on a Server 2012 R2 server with RDS running. Before it was turned into a RDS server it had a copy of Office 2010 running as a trial to see would it work for the accounting package that is running for users via Remote Desktop. Trial worked ok
so it was converted into a RDS server. Now, as its a RDS it needs to run Office under a volume licence, which I have. However when trying to install I get the message: "Error 25004: the product key you entered cannot be used on this machine. this is most
likely due to previous Office 2013 trials being installed on the system."
In summary I have tried everything I can think of and find to remove all traces of the old Office from the machine but still this message persists. I have run the Fix It For Me uninstall from MS and it cannot find any Office installed. i have manually searched
through all of the Windows directories including Program Files and AppData and removed all traces of Office from there, I have searched the registry and removed all I can find from there.
Where or what file does the installer look at to see that a previous version was installed?
I cannot scrub this machine which I would have done long ago because there is another SQL Server based application running on it.
Really really appreciate anyone that can help me on this,
Thanks

Hi,
I have definitely heard your frustration, and I’ll try my best to help you.
Since Office 2010 installed on it before, you need to remove Office 2010 completely.
KB about this error:
http://support2.microsoft.com/kb/2792178
A similar issue is addressed here. Although this method is based on Office 2010, but we can have a try:
http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Q_28475448.html
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Forgot to note the Product key while downloading a trial version of visio 2010

I downloaded a trial version of the Microsoft Visio from the Microsoft site. However I forgot to note the Product key. Is there a way to retrieve it. PS: I hold a valid account in Microsoft website.

Hi,
Could you tell me which version of Visio trial are you using?
Based on my test, I can find my product key again after clicking Register to continue button when login.
http://www.microsoft.com/en-us/evalcenter/evaluate-visio-professional-2013
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2013: can't retrieve the Product Key via Belarc Advisor

Hi,
Isn't it possible anymore to retrieve the Office Product Key installed on a computer via third party inventory software such as Belarc Advisor? I used to do that to see the Microsoft Office Product Key installed on a computer for previous Office versions.
However, I tried with a computer where Office 2013 Home and Business is installed and Belarc Advisor didn't show its Product Key. Is it due to the new license management that consists of linking it to a Microsoft account and only entering the account credentials
during the installation process instead of the Product Key? Isn't the Product Key stored somewhere on the computer anymore?

Hi,
Thanks for your answer although it's a typical half useless reply from an official Microsoft staff...
Actually, I understand that Microsoft doesn't support third party software to retrieve a product key but my question was rather technical and driven by curiosity rather by the need of retrieving the product key. Indeed, I took over a computer park in a company
and I'm performing an IT inventory. During this inventory, I retrieve Windows and Office Product Key. The licenses are genuine but since I'm not the one who purchased and installed these computer, I don't know them. Therefore, a simple solution is to use inventory
software such as Belarc Advisor. But I noticed that it can't retrieve Office 2013 Product Key anymore whereas it was able with previous versions of Office.
So to reformulate the question: isn't the Product Key stored somewhere locally on the computer anymore with Office 2013? Because if no, that would explain why third party software can't retrieve it anymore.
My question is rather technical about the new way of managing Product Key with Office 2013 and driven by curiosity. So I don't need any official technical assistance.
Thanks

Locating the Product Key office professional plus 2010

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