Location of the Recovery Media Center application

I just recently purchased a L505D-ES5025. I did the Recovery Media Center backup of the system image. I then did a new install of Windows 7 Professional using Microsoft media. Following the installation, I applied the Toshiba drivers and applications from the original image. Everything seems to be running just great. Now I would like to do a image of the new system but apparently did not load the Recovery Media Center app. [I didn't load everything from the original backup - like Norton, Quickbooks, etc - I use a different antivirus.]
Which one did I missed that contained the RMC app?
Thanks!

Satellite L505D-ES5025
I would like to do a image of the new system but apparently did not load the Recovery Media Center app
Good for you! It's always a good idea to write an image at this point.
The Toshiba application you're looking for was never on the hard drive. What was there wrote an image stored in another (hidden) partition. It has Home Premium and includes all the excess junk you probably want to avoid.
What you need is native to Windows 7. It's a complete, image-based backup of the entire computer.
Back up and restore: frequently asked questions
Learn more about system image backup
For protection, I recommend you run this often. We have ours scheduled to run at 3:00 am every day.
-Jerry

Similar Messages

HT1364 I have moved my library to an external hard drive and changed the location of the iTunes media folder in Preferences, but every time I close and re-open iTunes, I have to do it all over again. How can I make the iTunes media folder change permanen

I have moved my library to an external hard drive and changed the location of the iTunes media folder in Preferences, but every time I close and re-open iTunes, I have to do it all over again. How can I make the iTunes media folder change permanent? I have an older machine with Windows XP.

I don't believe mounting the hard drive should be necessary, unless you have several external drives and want your computer to recognise them as folders, rather than drives. I've never had to mount a hard drive, ever. If you don't know how to do it, then it shouldn't be necessary now.
Try this:
Prepare iTunes so that it can see the external drive.
Make a note of which drive-letter the external drive has been allocated. (Look in Windows Exploer)
Look at the file location for a song. Make sure it plays (and therefore that iTunes has found it). Highlight it and select File/Get Info/Summary>Where: and make a note of the drive letter for that song.
Close and shut down the computer.
The next time you turn the computer on again, connect the external drive
Before you start iTunes - check the external drive in Windows Explorer. Is it ready, does it have the same drive-letter that it had last time? Can you go into the drive and see the files on it?
Once you can, start iTunes. (If the drive lettter has changed, you need to work out why before going any further.)
If iTunes fails to find your external drive, you need to check where iTunes is looking for your Library.
Select the same song you checked before (presumably iTunes can no longer find it). Follow the procedure for locating it. You should be able to see where iTunes thinks the file is. It's the drive that counts. Which drive letter is iTunes looking at? Is it the same one that it was previously (which should also be the same one that the drive has now).
What happens, which step do you have problems with?
Message was edited by: the fiend

Problem with the Recovery Media Creator

Hello, I just bought an Portege Z385-p370, it came in yesterday morning (April 23- 2012) Brand new, an I haven't had it for 24 hours and I am already having problems.
As I read that I should make the Recovery Media, went on and bought a 16G USB, plugged in to the laptop and started the process. It lasted like 2 hours in like 30% of completion and that was all, I had to cancellit, didn't work either. So I used CTR + ALt + Del, and close it. Then I tried to shut down the lap top, and surprise, didn't work either, lasted like 20 minutes until I did it manually.
I have been trying to Create the Recovery like 5 times already, erased all of mi files from the computer (in order to get it factory-like) and I am currently running the Recovery again (has been in 30% for 10 minutes already). Last time I did it, It stopped like in 70% completion (on safe mode restart).
PD. pc has no CD drive
Please help me, It is getting into my nerve, doing this into a brand new.
my email. [email protected] I some one has any clue on this.
thank you very much.

it came in yesterday morning. Brand new, an I haven't had it for 24 hours and I am already having problems.
I am currently running the Recovery again ... Last time I did it, It stopped like in 70% completion
I would return that computer post haste.
-Jerry

Unable to find the recovery media disc

Hi, I'm not sure if anyone could help me, I've been trying to search for the option to make an order for the recovery media disc for my Hp 2000-2b89WM and I've had no luck. My system recently crashed with a pop-up erorr message stating "Bad_pool_header" and was freezing, shifting back and forth between a black and blue screen before it automatically shut down.
I went on to formatting the laptop but had no luck, since it's been the same. Is there another recovery media disc that could be compatiable with this version?
Please help.

Hi: If you cannot order recovery disks from HP, this non-HP vendor has them... Call this HP number first to see if you can order by phone since the support pages aren't working ... 1-(800)-474-6836 http://www.computersurgeons.com/p-23428-windows-8-64-bit-supp-1-recovery-kit-708894-001-for-hp-notebook-pc-model-number-2000-2b89wm.aspx

Is there an option to use MBR partitioning when you use the recovery media?

I need to switch to MBR partitioning.
I have a satellite C55D-a5240NR. I have my recovery media and I am going to back up my data.
Using the recovery media I see that you can reformat and partition your drive but I dont see any documentation beyond that. If you go that route is there an option to use MBR?

Satellite C55D-A5240NR
Using the recovery media I see that you can reformat and partition your drive but I dont see any documentation beyond that. If you go that route is there an option to use MBR?
No. When you restore the hard disk to its original out-of-the-box contents, all the bits are laid down as they were. So you get GPT partitioning.
NB When you upgrade to Windows 8.1, follow these instructions.
How to Update from Windows 8 to Windows 8.1
-Jerry

Using a thumbdrive as the recovery media

According to support assistant instructions, the thumbdrive should not be compatible with Windows 8 ?????The computer is a Windows 8 (actually 8.1) computer. The recovery files would (presumably) be 8.1 recovery files.That being the case, it seems to me that the recovery thumbdrive would have to be compatible ?????What am I not understanding???????.....Izzy

Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY 15 TouchSmart Notebook and issues using a thumbdrive as the recovery media. I think the Notebook it telling you that the Thumbdrive might not be formated for all Windows 8 functions. It does have to be 32GB and Windows 8 compatible to create a Recovery USB Flash drive. Here is a link on Creating recovery discs or a USB flash drive in Windows 8 if you need it. I hope this helps. Thanks .

Can't install KB 2919355 and microsoft says must have the recovery media

I have been trying to install Microsoft's KB2919355 for at least two weeks. I spent two hours in chat with microsoft yesterday and they say now that I need recovery media because I have a corrupted file in my component services. I am running 8.1 pro. I don't have recovery media.,my toshiba laptop L875-s7208 came preinstalled with Win7 then I did the update from the free offer for windows8 through the Toshiba software center. I have no media....Can someone please help me!!!!
Solved!
Go to Solution.

I was able to resolve my issue without having to do reinstall the OS. After spending hours on this and having Microsoft tell me that it was a bad image and I needed to reinstall the OS, I continued to look through error logs and the system event viewer and found that it was referring to an error coming from another machine on my network in my homegroup. So, I disconnected my pc from the homegroup we have setup, shutdown the other pc that was kicking out the error message, and walked through some of the troubleshooting again. and it worked. I was able to get all the updates installed and updated. Everything is now working fine.

How to set up iTunes with an external hard drive so that there is not a double location for the iTunes Media folder

Hi,
A very helpful postee got to the end of his knowledge level, so I am posting this for you tech guys to sort out. Bit long because I've tried to set it out step by step. Briefly I'm new to iTunes and my laptop has a very small hard drive and is virtually full and due to be replaced. So I want to use an external hard drive.
Now I know that iTunes installs itself to two locations: 1. Programs Files 2. Music. And its the Music location that bothers me.
I asked about using an external hard disk to store the actual AAC files. I was advised that in order to change the loaction of the iTunes media folder I was should employ preferences/advanced/ and this is what i saw (as you would expect):
Then I hooked up my hard drive, hit 'change', and this is what I saw:
I was a bit worried by the lack of pathway details, but assumed it must have done something on the external drive, so I looked on it and this is what i saw (highlighted):
But compare this with what was in the directory I attempted to reproduce, viz in the iTunes folder in /laptop/Music/iTunes:
A ton of stuff. The only stuff that corresponded with what iTunes had created on my external hard drive was in Music/iTunes/iTunes Media folder:
Now this suggests that there are TWO locations for my preferences. The advanced tab only allowed me to ADD an extra location, not REPLACE the original.
So:
1. Which of the two locations will iTunes choose when I add music? Surely it will go with the original pathway laid down in the directory when iTunes was installed, and ignore my external Hard Drive? I mean, how can there be two automatic locations?!!!
2.. I don't mind itunes library being on my laptop as this is just a list, but it obvoiusly has to have a pathway to the site where the actual AAC files are stored.
so surely it won't work unless the whole lot is on the external hard drive: library, extras, genius, the lot?
4. How then do I get it all on the external since merely changing "preferences" doesn't do the job?
5. Is this perhaps the reason why so many people report that iTunes does not recognize their external hard disk:
http://www.ehow.com/info_12199596_external-hard-drive-not-recognized-itun es.html
I just don't want this to happen to me. Any answers?
Philip Joy
UNITED KINGDOM

As I've replied to your other threads...
Easy method 1:
Move or Copy entire working library from current location to the root of your external drive. Press & hold down shift (option on a Mac) as you click the icon to start iTunes. Click Choose when prompted, then browse to ..\iTunes\iTunes Library.itl on the external. If you copied the library across then test your new library works properly after renaming the original folder, before deleting the original folder to recover space.
Easy method 2:
If you haven't really started to build your library. Press & hold down shift as you click the icon to start iTunes. Click Create. Browse to the root of the external drive. Create the library as ITunes. Drag your media into ..\iTunes\iTunes Media\Automatically Add to iTunes.
Complex method:
Required if you've already tried other things and now have media & library scattered around. See the post make a split library portable.
in addition...
In all cases the idea is to get a library folder called iTunes containing a media folder called iTunes Media with all media inside this media folder. Once you have the library in this shape it is easy to reconnect to the library with the shift-start-iTunes method if the drive letter changes, move the library to another computer, and backup the library by cloning the folder to another drive.
tt2

Recovery Media Center not working correctly on C655D-S5200 purchased from retailer yesterday

I came to the Forum to see if anyone else is having the Create Recovery disk option....... I wish I had read this as well as other topics before I bought this. And this will be the 3rd time I have typed this out because of Forum Registration issues......am I ?
(3rd time) I am trying to create Recovery Media. The booklet that came with the computer and the Online User's Manual and the information stored on the computer all state something different about the Save media option. My issue is:
-I start the wizard
-Wizard allows the option of saving to USB (10 gb) or DVD (4)
-I choose USB and insert 16 gb flash drive into USB hub
-Wizard starts, formats flash drive, then starts
-After half an hour, the wizard stops and the two bars (Copyng Data and Overall Process) do not one more dot for at least half an hour and then I terminate.
-Information indicates that the total copying process should take only 1/2 hour.

I'm not a tech support agent, but to me it sounds you're not doing anything wrong. If it was me, I'd wait longer, say, a couple hours.
If you can't solve your issue and no one in the community can help, contact support to speak with a tech support agent at (800) 457-7777.
- Peter

Cannot load the recovery media since my keyboard and touch pad do not work

My labtop Toshiba C55D-A5392 may have a virus issue which cause the keyboard and touch pad do not function. initially only a few keys don't work...after a couple days most keys don't work and now no keys are working and the touch pad failed too. I can't even load up windows now. I bought a recovery media from toshiba and try to reset the laptop to factory settings. I received the USB drive media from Toshiba, but I cannot load it since I cannot get the laptop into the bios (since my keyboard does not work). Can anyone help me to resolve this issue?

Try pressing the fn key and f2 to reach bios
or
try a usb mouse from your desktop
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

How to load Microsoft Media Center TV from inside of Touchsmart application

Hello,
I would like to be able to launch Microsoft Windows Media Center from within Touchsmart software, however I seem not to be able to add the Windows Media Center application to the list of "Targets" in Touchsmart, actually I would have thought this would be already listed as a Target - but it's not....
In anycase, I tried to manually add it to my Target field but I get an error message in pink bouncing stupidly at me saying
"The target entered is not valid. Please check the spelling and enter the target again."
Here is what I did and would expect it to work, but doesn't - mind you if I enter this from the start->run command or from within a shortcut, the command works, it loads up and runs the TV bypassing the Media Center startup menus....
In Touchsmart application,...
1. Click Personalize
2. Click Add a Tile...
3. Click on Program type and then Next button
4. In Target field type in:
C:\Windows\EHOME\EHSHELL.EXE /HOMEPAGE:VideoFullscreen.XML /PUSHSTARTPAGE:TRUE
5. In Title Name enter "TV"
6. Choose an icon from the Icon list
7. Click on OK
(Here is where I get the error mentioned)
Thanks in advance,...
HP ENVY 17-j005tx Notebook, HP ENVY Recline 27-k001a, HP ProLiant MicroServer Gen8 G2020T, HP MediaSmart EX495 Server, HP MediaVault 2020, HP ENVY 120 AiO Printer
This question was solved.
View Solution.

I think I see what you mean,...
When adding a new Tile, there is no Advanced option available - right? "Now don't go telling me that there is and advanced option there" I'll kill myself if there is lol
So what you are saying is that you need to add only the command in the target without the parameters when adding a tile - only then you'll be able to save the tile right?
Once the TV tile is saved, you can then go back and Edit the Tile and in the Edit Screen you now should see there is an Advanced options where you can add the Parameters separately from the target.
Logically thinking though they should have the parameter field in the add tile option, or provide an advanced option as they do in the edit tile - you shouldn't have to go back to edit the tile you just added to add the parameters...
Anyway thank you for that - this now works better as I can choose the programs icon instead of the default range...
However for the sake of the interface the add tile really should include the parameters so that it makes it a lot more intuitive to the user when adding a new tile...
Message Edited by JimT on 12-11-2008 03:23 PM
HP ENVY 17-j005tx Notebook, HP ENVY Recline 27-k001a, HP ProLiant MicroServer Gen8 G2020T, HP MediaSmart EX495 Server, HP MediaVault 2020, HP ENVY 120 AiO Printer

Does anyone know how to use the Yoga 2 Pro Recovery Media?

Hey guys,
Tech support is not being helpful at all. I paid $60 just for some recovery discs to recover my accidentally formatted Yoga 2 Pro. The discs came with no instructions whatsoever, and using them is weird. First of all, there is two disc 1's, no disc 2, yet there is a disc 3 and 4. Support confirmed this is normal. There is also no prompt between discs 1,1, and 2, so despite making my best guess at when to switch, I can't confidently say I'm not screwing things up.
After the whole process completes, the bios can't find bootable media.
Tech support confimed that I'm missing a small step, but won't disclose what it is unless I pay for premium support.
Can anyone provide instructions for the recovery media? Tips or pointers that you remember when you are installing?
thanks!
Solved!
Go to Solution.

Take a picture of the disks and upload it here. Worst comes to worst, ditch those disk and install a retail version of Windows 7 (unactivated---so it won't be illegal to use). Use a bios windows key snooper > Take your OEM key to Microsoft website and legally download a copy of Windows 8 for free.
....also, does the OKR system not work? I am aware that you reformated your main drive... but, did you change the tables or partition sizes?

Hp the system recovery media does not support this computer, WIN7 GS72 Notebook

HProduct: GS-B66US (17" I3 notebook)
OS: Win7
Bios Rev: F.47
Error message: "hp the system recovery media does not support this computer. You are not able to restore this system"
Changes made to system: Updated bios (I think).
Getting error messages (at system boot, as windows start, and from the intel hard drive controller) warning me to backup data and hard drive my fail.
I replaced the harddrive and inserted the first of my 4 recovery DVDs (created before I updated the bios). After booting from the first recovery disk I get the following message
"hp the system recovery media does not support this computer. You are not able to restore this system with the media"
The computer still boots with the old hard drive (with drive failure imminent messages) I do see support assistant offering another bios update but I did not install it with the hard drive problem
PLEASE HELP
TIA

Hi,
I think there could be two possible reason. wrong media or systemboard is changed.
did you create any recovery media yourself or you ordered the recovery media from hp? also, was there any systemboard replacement done before?
media created on some other computer (same model) may not work on your computer.
you can order the media from hp.com here.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00810334
also once systemboard is replaced you need to get the configuration settings done for BIOS(only HP can do it).
hope it helps
Regards,
WW
“I am an HP Employee“
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***

My Media Center has disappeared from the Start menu

My Handheld main button no longer brings up the Touchsmart media center functions.All it now does is switch on my computer!
I have a HP Touchsmart 601-1020a computer, running Windows 7 Home Premium 64.Also I am getting an error message Code 8007013 which advises me that the IW-IMF.exe (ITE Tech.Inc's Infrared Transceiver is not working even though it is registered as OK in the registry)

Hello Billmar:
I could not find your computer listed. HP Touchsmart 601-1020a. Did you mean HP Touchsmart 610-1020a? This link is for HP Touchsmart 610-1020a addressing your issue with remote control we call it here in USA concerning Media Center. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01744910&tmp_task=solveCategory&cc=us&dlc=en&lc...= This should help you out. Please tell us it helped. O.K. frrw. You might want to click on Trouble Shooting the remote control and IR receiver. as well. All on same page. Thank you. You are welcome as well.

TS1717 i recently downloaded two tracks from itunes: they will not play in my windows media center even though i have added them to that location. any idea what other trouble shooting i can attempt on this issue??

i recently downloaded two tracks from itunes and they will not play in my windows media center. i have never had this problem but the two tracks play on my PC just not in the windows media center and usually all my itunes music plays in there no problem??? any idea what to do? thanks

I'm searching for an answer to almost the same exact problem, using almost the same exact hardware and software. Has an answer been found?
The files that I'm trying to burn come from eMusic, and they are formatted mp3. Recently, (after the iTunes update to 9.2.3?,) they would not drag and drop from iTunes into Toast. From several different discussions I've tried working around this by dragging to the desktop first then dragging and dropping to Toast, going to Toast from a programmer's homemade help window, " iToons," and today, after talking with Apple support, going directly to Toast from my eMusic folder. Alas, all recordings do not perform like they use to. Sometimes they play and sometimes not. There is one I managed, that is listenable, but sometimes I have to put it in my car stereo over and over again as it gets ejected with an error code, sometimes, finally it takes it... Some of the recordings on other disks I've burned are not clean - they have white-noise sounds creeping in... I use to have none of these problems. One time as I was listening to a CD that managed to play, and it just stopped playing... Is there an answer out there to get back to how it use to be? Thanks for you help.

Location of the Recovery Media Center application

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