Location services for BB curve 9300

Hello, I seem to have a problem with my BB curve 9300. The location service is turned on but it doesn't work. Could anyone please help me ? Thank you in advance!

First make certain that you in an area of good signal coverage AND outside with a clear view of the sky in an open area of no tall buildings.
Click Options > Advanced > GPS > Menu > Refresh GPS.
(on OS6 devices, this path will be Options > Device > GPS)
Give it up to 10 minutes to refresh, and try 2-3 times in a row.
For the 9800 model:
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Location Settings.
3. Press the Menu key > Refresh GPS.
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