Lock at a Customer level - while creating a dispute or working on the ColWL

Please, provide workarounds for:
SAP creates a lock at a Customer level while doing the following activities
u2022     Clearing an item
u2022     Creation of a Dispute case
u2022     Working on Collections worklist for a particular customer
As a result of the lock at the customer level, no other user can work on the same customer at the same time.
Many thanks,
Mario.

Hi Mario,
This is how system is supposed to work, so that only one user can work at a time on a particular customer. Without such a control, things could go wrong. Eg. You might be making a payment to the customer invoice, simulataneously other user could be trying to clear the same invoice using some credit memo.
So there is not workaround.
Thanks
Krishna

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