Lock box issue

Hi ,
When i upload lockbox file through FLB2 i am getting the message
"Accounts receivable posting Error: (F5 102) Customer * is not defined in company code XXXX".
In the upload file i have metnioned the bank deatils of the customer and this customer have open items.
can you please suggest what changes do i need to make in the upload file to overcome this issue.
Thanks in advance.

Hi Ajay,
Thanks for the reply. Now i managed to identify the customer by changing the upload file and its creating two documents
I.e
Doc. (G/L) and  Doc. (AR)
but i am getting the follwing error now..
"Accounts receivable posting Error: (F5 263) The difference is too large for clearing"
Can you please let me know what might be problem for this.
Thanks in advance.

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