Lock button on the iphone 5 is not working!

Hi, the lock button on the iphone 5 is not working and it is not on warranty. I would like to know the cost of replacing it. thanks

You may not have to pay anything. See this:
https://ssl.apple.com/support/iphone5-sleepwakebutton/

Similar Messages

  • HT2188 My sleep/lock button on the iphone 5 is not working properly.

    The lock/sleep button works when you press it on the left side of the button but would not work  on the middle and right part. What is wrong?
    I bought the phone in the US but live in the Philippines.

    You may not have to pay anything. See this:
    https://ssl.apple.com/support/iphone5-sleepwakebutton/

  • Lock button of my iphone 5 is not working. any advices?

    lock button of my iphone 5 is not working. any advices?

    one more question though. If instead of me my brother goes to apple store to replace it, will they replace it? because i can't go there myself as i am far away from apple stores

  • Hello, I have an otter box for my iPhone 4s and recently the rubber schell has become loose and a little flappy. A lot of my friends have told me that the otter box breaks the lock button on the iPhone and sure enough it has happened to me. It's as if the

    Hello, I have an otter box for my iPhone 4s and recently the rubber schell has become loose and a little flappy. A lot of my friends have told me that the otter box breaks the lock button on the iPhone and sure enough it has happened to me. It's as if the lock button is frozen in place and won't click down. Can I return this phone for a new one? my biggest fear is that I'll have to go a couple of weeks with out a phone while I wait for my new one.. And with regards to otter boxes, should I stay away from them to prevent future issues like this from happening again?
    Thank you for your help!

    "Can I return this phone for a new one? "
    Do you mean "can I get a new iPhone for free?"  Nope.
    Do you mean "since Applecare does not cover accidental damage, can I get a replacment iPhone, for around $250?"  Yes.

  • My Lock button on my iphone 5 has stopped working, and I'm not sure what to do.

    My Lock button on my iphone 5 has stopped working, and I'm not sure what to do.

    This will be covered by the 1 year Warranty. Make Genius reservation or set up service and take or send to Apple for resolution. Until then try Settings App > Accessibility > Assistive Touch > ON > tap new white screen button > Device > Lock Screen. This can even turn iPhone OFF. To turn ON, connect to power, charger or USB of computer.

  • The home button on my iphone 5 is not working.

    The home button on my iphone 5 is not working, so I'm using assistive touch.  How do I close open apps without double tapping the home button?

    The other possible things you can try would include...
    Inserting the lightning connector and applying a little bit of pressure up under the Home button.
    Some folks have cleaned the Home button with a few drops of isopropic alochol caring to not get it on your screen.  This is only going to get things working again if it has been gummed up through normal use
    If you are still within the one-year warranty or extended it with Apple Care don't try any of these steps just take it to Apple. 

  • The greeting button on my iPhone 4S is not working it is there but i can't press it why is that?

    The greeting button on my iPhone 4S is not working it is there but it is grayed out I am trying to change my greeting from personal to the default one how to I fix this?

    I have a similar issue I could use help with.  I just upgraded to a iPhone 4S and received my new phone but there is no Greeting buttong at all.  When I go to the phone icon, then the voicemail icon the voicemail icon automatially dials an A.T.& T voicemail number  - there is no Greetings on the top lefthand corner.  My cousin has the same phone and she has Greetings typed at the top of her voicemail page and she can click on it and then there is a place to leave a voice mail message.  The upshot is, I have no outgoing message and  nothing for people to hear and no way for people to leave messages.  Any suggestions?

  • The volume up button of my iphone 5 is not working and i can barelly listen my conversations, is there any other way that let me raise the volume?

    The volume up button of my iphone 5 is not working and i can barelly listen my conversations, is there any other way that let me raise the volume?

    Yes go to settings, general, accessability and turn on assisive touch. A little square will appear, click it click more
    (the arrow) and select volume up. For more information tell me.

  • HT4061 My phone can't turned on. I tried to press the home button and main button at the same time, but not working. what should I do?

    Iphone 4s can't turned on, goes total black. Tried to press button and main button at the same time, but not working. what should I do?

    recovery mode
    open itunes on computer
    plug cable into computer not iOS device
    turn phone off
    hold home button and plug cable into phone.  do not release home button until an itunes graphic appears on device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

  • HT4528 My lock button on my iPhone 5 will not lock my phone, but takes a screenshot every time I try.  Any suggestions on how to fix this?

    The lock button on my iPhone 5 no longer locks my phone, but takes a screenshot.  Any suggestions as to why and how to fix it?

    Sounds like there's actually an issue with your Home button.  Screenshots happen when you press both the Sleep/Wake and Home buttons simultaneously.

  • Has anybody experienced the iPhone off switch not working all the time.

    I have an iPhone 5, it's about 16 months old and it has experienced an annoying issue.  The off button does not work all the time, sometimes I have to press it multiple times and other times it just works.  The worst case is when it does not work at all, very frustrating.  I didn't expect this type of issue for a phone that is not even a year and a half old.
    I did some searching on the internet and there are 2 schools of thought, the first is that this is a hardware fault and Apple know about it but won't admit it because it would cost them too much to repair/replace phones with the issue.  The second school of thought is that it is a software issue and a backup/reset/restore will fix it; I tried doing this but it did not resolve the issue.
    Further digging seemed to suggest that it was really a hardware fault and the only option was to get a refurb from Apple for a ton of money, not cool.
    Anyway, if anyone has any more information that could help me resolve this issue I would greatly appreciate it.
    //*eggbox23

    @diesel vdub, thanks for your suggestion, I setup an appointment with the Genius Bar and found out in about 5 minutes that everything I have read up on so far is true.
    Firstly the technician admitted that there is a sporadic fault on the iPhone 4s and iPhone 5 switches, something to do with the design of the switch that included a rubber element that rolls up (whatever that means) and causes the switch to fail. He then indicated that the iPhone 5s does not have the issue because the switch has been completely redesigned.
    Since I was stupid enough to not take out the extended warranty the only options he gave me were to purchase a new phone or to get a refurb for $269, not cool. Why would anyone think that a phone would not work correctly for 2 whole years when the phone only cost about $600!
    Since I have about 7-8 months left on my phone contract I am not prepared to pay for either option.  I find it amazing that a phone can develop this type of issue in such a short time and then expect the customer to pay for their failures.  Apple supposedly sells a very high quality product for a very high price, looks like they have taken a step back from this philosophy.
    I am disappointed in the options that he gave me (I don't blame the technician) but I suppose I expected more from Apple in terms of quality and service.
    //*eggbox23

  • My passbook on my iphone 5 works the same as it did for the iphone 4, its not working like it should. why?

    my pass book on my iphone 5 does not work like it should, it works just the same as it did on the iphone 4, i tryed the date an time trick like 5 times an still nothing. i tryed factory reset an nothing. i know it workds different on the iphone 5 then the 4. but i dont know what else to do.

    Can you be more specific about what isn't working?  Are you running iOS 6 or iOS 6.1?
    Did you read the support page on Passbook?  http://support.apple.com/kb/HT5483

  • The menu button on the click wheel does not work!!!

    I just got my I pod nano Black(2gb) and for some weird reason the 'menu' button on the wheel just does not respond. So i cannot go back to the previous menu or reset. What do i do????

    See this.
    How to reset the iPod if the buttons appear frozen.
    It may take quite a few attempts and is best done connected to power.

  • I give right in the iphone what is not works

    i give right in the iphone what is not works

    the problem is that i did not actually change my apple account, i only changed my creditcard number. for som e reason when trying to update apps it shows an apple id with wrong emailadres it says @ homail.com instead of hotmail.
    so actually i don t have a new account. if i understand you correctly i will not be able to update all my apps? i just have to buy them again? that would be really stupid..

  • My iPhone 4 is only 14 months old over dropped very well looke after, one day the lock button stops then the volume buttons, now the headphone port does not work and the battery lasts about 4 hours after full charge I still have a year left on my contract

    My phone is 2 months out of warranty, it's never been dropped or miss used yet the past week every day something has gone wrong with it. First the lock button stopped then the side volume buttons. Then the head phone port when I putt headphones in the phone turns the volume
    Down automatically and it won't turn up until I take my headphones back out. The battery lasts 4 hours max after a full charge and today I took my phone off the docking charger and all my music has gone! The phone is breaking down more and more everyday what is going on! I know people who have had there iPhones years an non of this happen! I still have a year left on my contract too!

    Who is your carrier and what is your coverage with them? If you are with say Verizon, and have Total Equipment Coverage or Extended Coverage, they will swap it out for you under Manufacturer Warrantee.

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