Lock Button Problems for iPhone 4
I'm having problems with my lock button for my iPhone4 . I need to press real hard to get it to lock or turn off / turn on.
How can I fix it? Or; How much would it cost for apple to repair it?
The iphone has a one year warranty.
Make an appointment at the local genius bar ro call Apple Support. If your iphone is defective, then they will replace it.
Similar Messages
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Apart from the lock button problem in iphone 5 the display brightness suddenly goes blank and becomes normal after locking and unlocking the iphone. The Apple service centre in India is denying to service the iphone as it was purchase in USA even though the iphone is in warranty.
iPhones do not have an international warranty. Warranty is valid only for the country of purchase. This is most likely because different countries require different iPhone models. Not reasonable to expect all countries to maintain stock for all models.
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The lock button on my iphone is jammed, and i need to send it in to get it fixed. Can someone explain the process to me of sending in your phone to apple? and even if i have apple care, will i still have to pay for my phone to be fixed? if so, around how much do you think this would cost? im not familiar with apple, so any help would be great! thanks!
If your phone was damaged by you or in accidental damage, then you would be liable to pay for the repairs. Apple does not offer "loaner" phones, but if you have a credit card, they will "advance ship" a replacement to you so you can get it, then return your damaged one to them and as long as they get it back within a resonable time and it is warranty covered damage, they do not charge you for the replacement iPhone, but they do charge you a fee for the advanced replacement option (about $40-80 USD IIRC).
You can eliminate all the at by making an appointment at a local AASP (Apple Authorized Service Provider) and they should be able to check your iPhone on the spot. It it is covered under the warranty, they shoud replace it for free right there, and if not, they would let you know and you have the choice to make the repairs or not. -
Hello, I have an otter box for my iPhone 4s and recently the rubber schell has become loose and a little flappy. A lot of my friends have told me that the otter box breaks the lock button on the iPhone and sure enough it has happened to me. It's as if the lock button is frozen in place and won't click down. Can I return this phone for a new one? my biggest fear is that I'll have to go a couple of weeks with out a phone while I wait for my new one.. And with regards to otter boxes, should I stay away from them to prevent future issues like this from happening again?
Thank you for your help!"Can I return this phone for a new one? "
Do you mean "can I get a new iPhone for free?" Nope.
Do you mean "since Applecare does not cover accidental damage, can I get a replacment iPhone, for around $250?" Yes. -
My Lock button on my iphone 5 has stopped working, and I'm not sure what to do.
My Lock button on my iphone 5 has stopped working, and I'm not sure what to do.
This will be covered by the 1 year Warranty. Make Genius reservation or set up service and take or send to Apple for resolution. Until then try Settings App > Accessibility > Assistive Touch > ON > tap new white screen button > Device > Lock Screen. This can even turn iPhone OFF. To turn ON, connect to power, charger or USB of computer.
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My lock button on my iPhone 4 is stuck. What do I do now?
I was just sitting in the car texting and went to lock my phone, and it was extremely hard to press the lock button. Well I ignored it, got another text, and went to lock my phone again and this time it wouldn't lock. I've never had any lock button problems with this phone, and neither did my mom who owned it first. I didn't drop it or anything. It just seems stuck as if i could pull it out and it would keep working. I don't want to make the problem worse, so now what do I do?
If the physical button will not go down then more than likely there is some foreign debris under it. I might try some compressed air to attempt to free it, otherwise if you don't want to void your warranty it has to goto an apple store.
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The lock button on my iPhone 5 no longer locks my phone, but takes a screenshot. Any suggestions as to why and how to fix it?
Sounds like there's actually an issue with your Home button. Screenshots happen when you press both the Sleep/Wake and Home buttons simultaneously.
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If the lock button on a iphone 4 is stuck will apple fix it if its under warrenty
if the lock button on a iphone 4 gets stuck and the phone is under warrenty will apple fix it
http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one
Pick Ireland from the dropdown country menu
and follow "how do I obtain service " -
Lock button on the iphone 5 is not working!
Hi, the lock button on the iphone 5 is not working and it is not on warranty. I would like to know the cost of replacing it. thanks
You may not have to pay anything. See this:
https://ssl.apple.com/support/iphone5-sleepwakebutton/ -
Lock button of my iphone 5 is not working. any advices?
lock button of my iphone 5 is not working. any advices?
one more question though. If instead of me my brother goes to apple store to replace it, will they replace it? because i can't go there myself as i am far away from apple stores
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Earlier i meantioned that my lock screen was broken. That was a mistake its my lock button i apologize. But do i still have to pay for my phone bill and activate my AT&T account in order to replace my iPhone 5 at an apple store?? Or not because of the one-year warranty??
The lock button on my iPhone5 has also started acting up. Extremely annoying. I have to get it replaced, but I've dropped my phone once and there is a scratch on the top left corner of the phone, so I'm not sure what the warranty says about this situation.
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I have had my iPhone 5 for approximately 4 months, about a month ago the lock button became unresponsive not only on the right side but the left as well. Is there anyway to get this fixed without going to an Apple Store?
skyjohn96 wrote:
... Is there anyway to get this fixed without going to an Apple Store?
Possibly not... However...
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
My iphone 5 lock button only works if I push it in a certain place
If I go to the apple store will they replace it? I dropped it a couple months ago and there's a small dent on the topThere's really no way for any of us here to know one way or the other. You will have to take it to Apple and they will tell you whether they consider it covered under your warranty or not.
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Hello , i am new to this country (India) i am from Dubai before coming here i bought myself an iPhone5 and its been around 3 months i am having trouble with my lock button.It wont work on the first tap i have to press it on some angle or sometimes tap many times to make it work.Where can i get my phone fixed and will my warranty work here in this country?
Until you get your Warranty and repair issues sorted, try to protect your Lock Button. Use Assistive Touch when convenient. Settings App > General > Accessibility > Assistive Touch > ON > tap screen white button > Device > Lock Screen. This can even be used to turn iPhone OFF. To turn ON if needed, just connect iPhone to power, charger or USB of computer.
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Hi,
I have got an IPhone 4 and have had it for more than a year. The lock button has suddenly stopped working and so I am forced to use the assited touch funtion. I was wondering if there is anyway of getting it repaired by Apple or getting a new Iphone? I don't have Apple care or insurance with my network but have kept the phone in good condition with protectors and cases. I would appreciate it if someone could help me out and give any advice on what I should do.
Many Thanks
xI have the same problem with my 16gb ipod touch 2g. If you still have the warrenty on it they will fix it for you. I am going to do that soon to because the warrenty for mine ends in May. They will do it for no charge, but they might have shippingf fees.
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