Lock button random
The lock button on my iphone 4 seems to be faulty, I will be doing simple things such as whatsapp, or facebook. and randomly the phone will lock and then keep flashing up as if i was pressing the lock button repeatedly. also after about 10 seconds the [slide to power off] appears.
Is there a common fault with the lock button? and will it be fixable by apple?
Thank you
Try this:
Basic Troubleshooting Steps when all else fails
Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.
Relaunch the App and try again.
Restart the device. http://support.apple.com/kb/ht1430
Reset the device. (Same article as above.)
Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.
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You wrote...
' What can I do to solve this'
What have you tried...?
The Basic Troubleshooting Steps are:
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When troubleshooting power issues, we want to make sure we have followed all steps outlined in the following article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
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- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
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Learn about LCIs and corrosion.
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- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
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If the Sleep/Wake button doesn't work
On iPhone 6 and iPhone 6 Plus, the Sleep/Wake button is on the right side of the device, near the top. On earlier models, the Sleep/Wake button is on the top of the device, toward the right side.
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If you can't turn off your device, try to reset it.
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Check for debris or dirt around the Sleep/Wake button and clean it with a soft cloth.
Remove any case or film.
If you can't turn on your iOS device, connect it to an A/C adapter. When your device is charged, try the steps above again. If the battery is extremely low on power, your device might display a black screen for up to 10 minutes (up to 20 minutes for iPad) before you see a charging indicator on the screen.
If you have an iPhone 5 and the Sleep/Wake button still isn't working, or works intermittently, you might be eligible for this replacement program.
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Thanks for using Apple Support Communities.
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I bought a new Iphone 4s,
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thanksRon Gabriel wrote:
What can I do?
The Basic Troubleshooting Steps are:
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http://support.apple.com/kb/ht1430
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