Lock code not working for Nokia 5700

i tried formatting my phone today and when they asked the lock code i tried entering 12345 which is the default one, but it is not working.
when i go to change the lock code and when i enter 12345 there they are accepting it and asking me to enter new lock but when i enter the new one and confirm it they are saying as "code error ".
can anyone help me to reset my lock code or fix this problem somehow.
and i am also facing the problem of messages going to outbox saying "you have to delete some data 1st and memory is full " . But there is lot of space left in my phone memory and memory card . tried usign both but still facing the same problem .

Sometimes networks change the lock code but if this is the case the code should be printed on the label on the box.
If you changed the lock code and can't remembr it, you can have it reset at any Nokia Care Point. You may be asked for proof of purchase so bring it with you.
On a few models a software update or deep reset will reset the lock code. You could try this to see if it works on your phone. You need to backup your phone before doing so.
You can find your nearest Nokia Care Point at:
For UK
http://www.nokia.co.uk/A4228006
For Europe:
http://europe.nokia.com/A4388379
For Asia-Pacific
http://www.nokia-asia.com/A4416070
Elsewhere:
http://www.nokia.com select your country, go to the support section, then select repair.

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