Lock code removing

Hi.Does anybody know what to do if I forgot the security code number and the system is locked?The phone is usless.I tried the master code but it does not work at this problem.
thanks 

Your only option at this stage is to take the phone to a nokia care point along with proof of ownership.
http://europe.nokia.com/support/repair-and-recycle/repair/care-points
If you cannot provide proof of ownership, (such as a purchase receipt or original box) then it's entirely at the care points discretion as to whether they will help you.

Similar Messages

  • Remove lock code

    Can someone tell me how to remove the lock code?  I managed to get it done on one of our iPhones but not the other.  Any help sure is appreciated.

    goto settings>general>passcode lock and turn passcode off

  • How do I set up a lock code for my Nokia C2-02?

    Hi, I have a used Nokia C2-02 phone from a seller on eBay.
    I wish to protect my privacy so that other people cannot access my texts, etc.
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    When I ckick on it, I get a request for my security code.
    Twice now I have keyed in'12345', which I take to be the default code.
    Each time I get an error message and the second time it said that I have only one more chance to key in the correct code.
    Perhaps the previous owner had a code, which I take to be the same as a security keyguard code.
    When I go to 'device' in 'settings', it says that the security keyguard is off.
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    Am I corect in thinking that either someone has alrerady set up a code or the default code is not '12345'?
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    Fianally, What if I use a pin code? Will that protect my privacy?
    Do I have to get in touch with my network provider ( Tesco Mobile) in order to set it up?
    I'd appreciate any help anyone can give,
    Laurence
    Solved!
    Go to Solution.

    If I used a  pin code instead, would it protect my privacy?
    would it stop those without the code reading my texts and so on?
    PIN Code is basically for the SIM card and not the phone. Talking of privacy, your phone will be fully explorable if the SIM card is removed, so PIN scenario is pretty wasteful. Majority of the phones only ask for the PIN code when the phone is started and register the SIM to the network only wen PIN is furnished.
    If It does not work I could find that I have locked the phone, which could necessitate sending it to the Nokia Care centre.
    This is where the online free service may come in. It claims that it can find the security mastercode for any individual phone, based on the IMEI number, which you access by keying in asterisk, hash, 06, hash, or by taking the back off the phone and looking inside.
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    , Cheers, Laurence
    Unfortunately, these type of Master Codes do not work. If ever they worked, the phones would become too easy to break in. As far as I can remember, I have not seen any person with a claim that one of those Master Codes worked for them. Maybe they worked for very very old 1st gen devices from Nokia, but not anymore. The security code is based on what user enters in the settings and there doesn't exist any master code to over-ride that. If it would, Nokia Care should be making use of that instead refurbishing/flashing the phones in every case that called for Keyguard Code.

  • Forgot lock code on find my iphone. I lost my phone a few weeks ago and when it seems that it can never be returned i login to my account and put a code using find my iphone

    I Lost my phone at the office building with more than 10different company and thousands of employees. since no one returned the phone and the device was already turned off i tried logging in and use find my iphone to send a message. But after days since no one is returning it i tried putting passcode on lock mode... And who would have thought that after a week someone will call me and told me that she will return the phone. But unfortunately i forgot the lock code so i cant use it. I dont want to restore it since my photos and videos are not sync to my itunes. if only theres a way that it would only just require my apple id and not the 4 digit code

    There's no way to unlock it without restoring it.
    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
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    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • How can I disable the lock code on my N8

    Decided to setup the mail for exchange on my N8 so I could see my work emails. Worked like a charm but after a couple of hours decided I didn't like being that contactable so deleted the mailbox.
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    Would like to hope there is some way to have control over this. Can someone help?

    singmk wrote:
    Decided to setup the mail for exchange on my N8 so I could see my work emails. Worked like a charm but after a couple of hours decided I didn't like being that contactable so deleted the mailbox.
    Now to the problem, during setup I was forced to enable the phone lock and had to pick a 7 digit alphanumeric code. Fair enough I thought and went ahead. When I removed the mailbox however the lock remained in place with the default auto time of 30 minutes. When I checked in Phone management there is no option to disable this lock so I thought I could at least change the default time to something bigger but when you try, it remains at 30 mins. You also can't disable the auto time as it pops up an error message saying can't unlock phone.
    Does anyone know if I'm missing something obvious here or is this something which can't be disabled once it's switched on? I've done a soft reset back to factory settings with no luck and the only other thing I can think of is re installing the firmware which seems a bit extreme.
    Would like to hope there is some way to have control over this. Can someone help?
    Which firmware your N8 having now? You can check firmware by choosing Call, then type *#0000#.
    My N8 works fine on security setting and able to define Phone auto lock period, by choosing Menu>Settings>Phone>Phone management>Security settings>Phone and SIM card>Phone auto lock period>User defined>Lock after(minutes)
    You will prompt to enter Lock code each time u define auto lock priod or enable/disable auto lock.
    Hope this can help you.
    If you find this post helpful, please show your appreciation by clicking the Kudos star at the left. If it provides you the solution, please click on the GREEN Accept as Solution button at below

  • Lock Code request after hard reset

    Hi,
    So I did a hard reset and I knew that I'll lose the Ovi Store. What it's completely new for me is that now each time I'm starting the phone I am requested to input the lock code. I have given 12345 but a message saying "Code fail" is shown and afterwards the phone works normally.
    1. Does anybody know why12345 is not working anymore?
    2. Does anybody know how could I remove this request at startup?
    3. Does anybody know why the phone does react if I am inputting an incorrect code only with a message "Code fail" - I would have expected a lock after multiple inputs but everything is OK.
    4. Does anybody know how can I change this code? - without flashing it at Nokia Service Center (just too far from me). I'm curious if 10000 tries would bring something alhough I am not interested in such a test.

    The default code is 12345 ! Do you have a pin lock on your sim card ? You can also request PUK code from supplier, if no good , you do need Nokia Care Point 
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • N85, 20.175, lock code corrupted after *#7370#

    I upgraded using FOTA to 20.175 and all was perfect for some day, my original  lock code was retained and working as usual.
    Today I tried *#7370#, put my lock code to execute the reset and it was performed.
    After that I noticed that the security options were screwed up. I can no longer change the lock code. It has not been reset to 12345 and my old code does not work any longer.
    If I perform again either *#7370# or the factory reset option my original lock code is
    accepted and operation performed.
    Anyway my original code can not unlock the phone, for example If I put the
    phone offline  it goes into lock state and the correct lock code is not able to unlock it.
    Fortunately removing the battery and powering on the lock code is not requested and
    I can use the phone again.
    Originally I had the phone lock period set up to 900 minutes and the
    "lock if SIM card changed" enabled.
    Both these options are now disabled and I cannot change them.
    Solved!
    Go to Solution.

    scoobyman wrote:
    Hi donlisander
    In view of the UDP feature of your N85 although it requires a degree of manual dexterity have you tried carrying out the "Three finger reset" to re-format your device and return to "out of the box" condition? 
    I tried all know forms of reset. The *#7370# which seems to have little effect (just reset the
    phone language to "automatic"), the menu "factory setting" option which seems a little stronger and reset the theme and most settings. Also the 3 keys trick, more than once.
    The security module seems to have been corrupted by the initial *#7370#. Even firmware
    reinstall is not able to fix it. There must be a way to work around UDP and perform
    the old style reset, which really cured such things.

  • I forgot my ipad lock code and when i tried to restore it from yhe itunes it keeps requiring to switch off my ipad finder, i need yo open it whatever is the way

    I forgot my ipad lock code and when i tried to restore it from yhe itunes it keeps requiring to switch off my ipad finder, i need yo open it whatever is the way

    You can turn Find My iPad 'off' by going to http://icloud.com and logging into your account, select the iPad from the device list in the 'Find My iPhone' section on that site, and 'remove from account'

  • I forgot my lock code N81 8GB...please help URGENT

    Can anyone please help me out?!!?...i have forgotten my lock code...and i dont know how to remove it or undo the problem!!!...your prompt feedback is highly appreciated...thank you in advance

    Unfortunately if you can't remember it you may need to format the phone ! However if the pass key is for the sim, you may be able to contact your service provider, as a reset will not clear a sim passkey.
    How to Format Nokia N72, N73, N81, N95, NSeries Mobile Phones.
    Method 1: Three Finger Reset for Nokia Phone
    1. Switch off your Nokia phone.
    2. Hold down the following three keys, Green (call answer button) * Key, and Number ‘3? key.
    3. While holding these buttons, press the power button and switch on the phone.
    4. Wait for message ‘Formatting’ to appear on the screen and release all keys once you see that message.
    Method 2: Hard Format of Nokia Mobile Phone
    1. Switch off your Nokia phone
    2. Now Press following key sequence *#7370#
    3. Enter Default lock code is 12345.
    4. While holding these buttons, press the power button and switch on the phone.
    5. Wait for message ‘Formatting’ to appear on the screen and release all keys once you see that message.
    Method 3: Soft Reset of Nokia Mobile Phone
    1. Switch off your Nokia phone
    2. Now Press following key sequence *#7780#
    3. Enter Default lock code is 12345.
    4. While holding these buttons, press the power button and switch on the phone.
    5. Wait for message ‘Formatting’ to appear on the screen and release all keys once you see that message.
    Please Note: The Above Nokia Phone Formatting method will erase all your Phone data. Sodo backup before proceeding for Formatting
    Good Luck
    PS if phone locked you need to use method 1
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • !! Need help !! 5800 XM Lock code problem !!

    hello all ,
    Month ago i bought Nokia 5800Xm , next day of buying i find out problems with my handset , first of all all of my data in the memory card gets automatically deleted " don't know the reason " after that everytime when i click on messages it says cannot access memory card phone memory will be used. The main problem was that when the phone is locked then each time when i cancel the it " means cancel the lock code " there was a square dot in b/w 4 and 7 , next day i was at Nokia care and gave ma handset for check n all , they 1 of all said that it is a software issue , suddenly they say that it is a screen problem and the handset screen will be replaced . I was shocked when i hear this  , they say aftere 15 days it will be replaced , i gave ma handset to them , after 15 days yesterday they gave me ma handset . The black dot problem was solved but now whenver i cancel the lockcode , the background where lock is present sometime the screen get full black , sometime half black screen and half lock is shown , sometime full lock is shown, i again went to Nokia care they say it is the newly firmware problem " don't know if there were lying or something " . My Nokia 5800XM ver. is v31.0.008
    Plz tell me is there any other problem ?? I buyed it from Nokia , so i shout them that if there is another problem in ma handset , i need a new Nokia 5800 XM .
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    Marshal

    What country are you in? Phones for certain countries where GPS on phones is outlawed (China I think is one) have no GPS built in, or functionality removed.
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • N900 can't get passed lock code, keypad dead

    Nokia 900.  UK O2 network.
    Received 2 text messages this morning and suddenly my phone screen is passive.  Switched it off and now cannot punch in any lock code numbers to boot up the phone.  Tried removing the battery and the sim but nothing seems to work.
    Tried connecting to PC Suite and the computer is not reading see the phone files.
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    hope you get it sorted
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  • I put a volume lock code on my ipod a while ago, now i cant remember it.... is there a way to recieve it?

    i put a volume lock code on my ipod awhile ago and now i cant unlock it because i forgot the passward.. i cant find any way to recieve ... is there a way that i can get it without doing 9999 combinations?

    Hi, safaiaumi.  
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  • HT1688 i forgot my lock code how do i reset

    i forgot my lock code how do i reset

    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
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         If you have forgotten your Restrictions code, then follow the instructions
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    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
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    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
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             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
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               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
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              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code, then skip Step 9 and restore as New.

  • Nokia E72 Mesing up asking for lock code ramdomly

    my phone is messing up its  asking for lock code ramdomly i put anything it says code entered incorrectly 5 times so press ok and continue and i cant change the sim card it ask for lock code i didnt put any lock code my phone like that since i brought it what can i do to remove my lock code and fix this messing up ?

    @nanito40
    Did you ever invoke encryption upon your E72?
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    Happy to have helped forum with a Support Ratio = 42.5

  • Iforgot my lock code for my iphone5

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    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
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         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
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               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
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    If you are restoring to fix a forgotten Restrictions Code, then skip Step 9 and restore as New.

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