Lock screen preview no longer working with 10.3.1

Hi
We have updated all devices running work space only to 10.3.1 and the device no longer shows message previews in the lock screen.
Is this a bug?
I have turned on all instant preview options on the device.
Thanks
Paul

when you mean "work space" you mean as in "BlackBerry Balance" ?
please read this article from the Inside BlackBerry Helpblog :
http://helpblog.blackberry.com/2013/12/stay-updated-using-blackberry-10-lock-screen-notifications/
especially the "Troubleshooting" section.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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