Lock up / freeze RESOLVED (see final post)

Inserting/ejecting a CD or DVD (especially a blank rewritable) occasionally causes PC lock up/freeze.
No cursor, no nothing;  reboot required.  No error message.  No event error.   ASUS P8P67le,  I7-2600K
For the first time in a long while a freeze occurred today while NOT using either optical drive.
The machine was idle with Thunderbird mail on-screen.  When I turned back to it, it was frozen.

Hi,
Please make sure to that it is not a “dirty” CD, and you already have the latest update of drivers
You can also try safe mode to eliminate some drivers conflicts.
Windows Startup Settings (including safe mode)
http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode
I also wonder whether you can use Task Manager after the PC freeze, press Ctrl+Alt+Del, lunch Task manager, then view if there are abnormal information.
Regards,
Yolanda
Yolanda
TechNet Community Support

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