Lock ups, etc.

I have had my first generation IPod for about 1 1/4 yrs. Just recently it has started acting up frequently and requiring me to reset several times daily and eventually leading to a restore at least once a week (getting the 'you must restore IPod' message). By acting up, it does several different things: locks up between songs, screen goes blank, screen gets crazy (starts fading, or shows everything backwards).
I saw something in a post about restoring it in disk mode and how that might do better than a regular restore because it updates the firmware? I got it in disk mode, but what next? What's the difference between doing the restore normally and in disk mode? Do you still use ITunes?
Any help with this or any other suggestions on how to keep an aging IPod going is much appreciated.
Thanks.

i suggest you call apple and take it in to have it repaired, it could be a corrupt hard drive, and fixing it usually costs fifty bucks, so give apple a call. they should be able to help you.

Similar Messages

After Hotsynching a Palm Treo 680, its Hotsynch stuck in loop, lock ups, etc.

Hello,
My father is having problem with his Palm Treo 680 (unlocked). Before the incident, he Hotsynched between his Treo and his Dell Optiplex machine (Windows 2000 SP4 with all updates; USB connection).
The PDA went stuck in a Hotsynch screen on the PDA even if it is disconnected and hard resetted (battery removal since there is no hole). Eventually, the issue stopped (don't know what he did). However, there are still random lock ups and the looping Hotsynch again (no specific times and patterns). Also removing the extra memory cards didn't help either. Also, he reported that his phone didsn't ring either from incoming calls.
Does anyone know what's going on? Is the PDA dying since he uses it daily all almost all day when he is awake? His warranty expired already, he said. It seems like a lot of people had problems from my Google searches.
FYI if it helps, the Hotsynch logs BEFORE the problems (he didn't install anything new -- only data changes and updates): http://pastebin.ca/678475
Thank you in advance.
Post relates to: Treo 680 (Unlocked GSM)
Post relates to: Treo 680 (Unlocked GSM)

This behavior has been reported by users whose phones got wet in the connector area.
Was this the case in yours?
WyreNut
Post relates to: Centro (AT&T)
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Total lock-ups with fan running - translate system.log file please!?

Hi, all. My late 2005 2.3 gig dual G5 has been experiencing random lock ups for as long as I can remember. My system is up to date and I have tested each pair of the 5 gigs of ram that I have and the system freezes with each pair. It can happen at any time, when I am doing absolutely nothing, for example, overnight. I am at my wits end!
Here's the system log file for the latest freezes. Can anyone tell me what's going on here??? I really need to get to the root of this problem. Thanks so so much in advance.
Apr 12 17:32:52 Marc-Weinbergs-Computer kernel[0]: AFP_VFS afpfs_Reconnect: connect on /Volumes/Macintosh HD failed 89.
Apr 12 17:32:52 Marc-Weinbergs-Computer kernel[0]: AFP_VFS afpfs_unmount: /Volumes/Macintosh HD, flags 524288, pid 62
Apr 12 17:44:46 Marc-Weinbergs-Computer /Library/Application Support/FLEXnet Publisher/Service/11.03.005/FNPLicensingService: Started\n
Apr 12 17:44:46 Marc-Weinbergs-Computer /Library/Application Support/FLEXnet Publisher/Service/11.03.005/FNPLicensingService: This service performs licensing functions on behalf of FLEXnet enabled products.\n
Apr 12 18:01:06 Marc-Weinbergs-Computer KernelEventAgent[62]: tid 00000000 received unknown event (256)
Apr 12 18:01:49 Marc-Weinbergs-Computer KernelEventAgent[62]: tid 00000000 received unknown event (256)
Apr 12 18:08:29 Marc-Weinbergs-Computer diskarbitrationd[69]: SDCopy [1056]:36091 not responding.
Apr 12 18:16:18 Marc-Weinbergs-Computer KernelEventAgent[62]: tid 00000000 received unknown event (256)
Apr 12 18:16:53 Marc-Weinbergs-Computer KernelEventAgent[62]: tid 00000000 received unknown event (256)
Apr 12 19:24:12 Marc-Weinbergs-Computer ntpd[191]: time reset -0.650307 s
Apr 13 01:05:45 Marc-Weinbergs-Computer ntpd[191]: time reset -0.496917 s
Apr 13 03:15:03 Marc-Weinbergs-Computer cp: error processing extended attributes: Operation not permitted
Apr 13 07:15:03 Marc-Weinbergs-Computer postfix/postqueue[1778]: warning: Mail system is down -- accessing queue directly
Apr 13 03:15:03 Marc-Weinbergs-Computer cp: error processing extended attributes: Operation not permitted
Apr 13 15:53:53 Marc-Weinbergs-Computer KernelEventAgent[62]: tid 00000000 received unknown event (256)
Apr 13 15:53:54 Marc-Weinbergs-Computer KernelEventAgent[62]: tid 00000000 received unknown event (256)
Apr 13 22:15:48 localhost kernel[0]: standard timeslicing quantum is 10000 us
Apr 13 22:15:47 localhost mDNSResponder-108.6 (Jul 19 2007 11: 33:32)[63]: starting
Apr 13 22:15:48 localhost kernel[0]: vmpagebootstrap: 506550 free pages
Apr 13 22:15:47 localhost memberd[70]: memberd starting up
Apr 13 22:15:49 localhost kernel[0]: migtable_maxdispl = 70
Apr 13 22:15:49 localhost kernel[0]: Added extension "com.firmtek.driver.FTATASil3132E" from archive.
Apr 13 22:15:49 localhost kernel[0]: Added extension "com.firmtek.driver.Sil3112DeviceNub" from archive.
Apr 13 22:15:49 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Apr 13 22:15:49 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Apr 13 22:15:49 localhost kernel[0]: using 5242 buffer headers and 4096 cluster IO buffer headers
Apr 13 22:15:49 localhost kernel[0]: AppleKauaiATA shasta-ata features enabled
Apr 13 22:15:49 localhost kernel[0]: DART enabled
Apr 13 22:15:47 localhost DirectoryService[75]: Launched version 2.1 (v353.6)
Apr 13 22:15:49 localhost kernel[0]: FireWire (OHCI) Apple ID 52 built-in now active, GUID 001451ff fe1b4c7e; max speed s800.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:48 localhost lookupd[71]: lookupd (version 369.5) starting - Sun Apr 13 22:15:48 2008
Apr 13 22:15:49 localhost kernel[0]: USBF: 20.590 OHCI driver: OHCIRootHubPortPower bit not sticking (1). Retrying.
Apr 13 22:15:49 localhost kernel[0]: Extension "com.microsoft.driver.MicrosoftKeyboardUSB" has no kernel dependency.
Apr 13 22:15:49 localhost kernel[0]: AppleSMUparent::clientNotifyData nobody registed for 0x40
Apr 13 22:15:49 localhost kernel[0]: Security auditing service present
Apr 13 22:15:49 localhost kernel[0]: BSM auditing present
Apr 13 22:15:49 localhost kernel[0]: disabled
Apr 13 22:15:49 localhost kernel[0]: rooting via boot-uuid from /chosen: 82827EDF-0263-3B93-BEED-4B114E820B85
Apr 13 22:15:49 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Apr 13 22:15:49 localhost kernel[0]: Got boot device = IOService:/MacRISC4PE/ht@0,f2000000/AppleMacRiscHT/pci@9/IOPCI2PCIBridge/k2-sat a-root@C/AppleK2SATARoot/k2-sata@0/AppleK2SATA/ATADeviceNub@0/IOATABlockStorageD river/IOATABlockStorageDevice/IOBlockStorageDriver/ST3320620AS Media/IOApplePartitionScheme/AppleHFS_Untitled1@10
Apr 13 22:15:49 localhost kernel[0]: BSD root: disk0s10, major 14, minor 12
Apr 13 22:15:49 localhost kernel[0]: jnl: replay_journal: from: 8451584 to: 11420160 (joffset 0x952000)
Apr 13 22:15:50 localhost kernel[0]: AppleSMU -- shutdown cause = 3
Apr 13 22:15:50 localhost kernel[0]: AppleSMU::PMU vers = 0x000d00a0, SPU vers = 0x67, SDB vers = 0x01,
Apr 13 22:15:50 localhost kernel[0]: HFS: Removed 8 orphaned unlinked files
Apr 13 22:15:50 localhost kernel[0]: Jettisoning kernel linker.
Apr 13 22:15:50 localhost kernel[0]: Resetting IOCatalogue.
Apr 13 22:15:50 localhost kernel[0]: Matching service count = 1
Apr 13 22:15:50 localhost kernel[0]: Matching service count = 1
Apr 13 22:15:50 localhost kernel[0]: Matching service count = 1
Apr 13 22:15:50 localhost kernel[0]: Matching service count = 1
Apr 13 22:15:50 localhost kernel[0]: Matching service count = 1
Apr 13 22:15:50 localhost kernel[0]: Matching service count = 3
Apr 13 22:15:50 localhost kernel[0]: NVDANV40HAL loaded and registered.
Apr 13 22:15:50 localhost kernel[0]: PowerMac112ThermalProfile::start 1
Apr 13 22:15:50 localhost kernel[0]: PowerMac112ThermalProfile::end 1
Apr 13 22:15:50 localhost kernel[0]: SMUNeo2PlatformPlugin::initThermalProfile - entry
Apr 13 22:15:50 localhost kernel[0]: SMUNeo2PlatformPlugin::initThermalProfile - calling adjust
Apr 13 22:15:50 localhost kernel[0]: PowerMac112ThermalProfile::adjustThermalProfile start
Apr 13 22:15:50 localhost kernel[0]: IPv6 packet filtering initialized, default to accept, logging disabled
Apr 13 22:15:50 localhost kernel[0]: BCM5701Enet: Ethernet address 00:14:51:61:ee:78
Apr 13 22:15:50 localhost kernel[0]: BCM5701Enet: Ethernet address 00:14:51:61:ee:79
Apr 13 22:15:51 localhost lookupd[86]: lookupd (version 369.5) starting - Sun Apr 13 22:15:51 2008
Apr 13 22:15:51 localhost kernel[0]: jnl: replay_journal: from: 21611008 to: 7857152 (joffset 0x952000)
Apr 13 22:15:51 localhost kernel[0]: jnl: replay_journal: from: 673280 to: 24382976 (joffset 0x952000)
Apr 13 22:15:51 localhost kernel[0]: jnl: replay_journal: from: 3890176 to: 6294016 (joffset 0x7d01000)
Apr 13 22:15:51 localhost diskarbitrationd[69]: disk0s10 hfs 82827EDF-0263-3B93-BEED-4B114E820B85 NewestSeagate /
Apr 13 22:15:52 localhost kernel[0]: NVDA,Display-A: vram [90020000:10000000]
Apr 13 22:15:52 localhost mDNSResponder: Adding browse domain local.
Apr 13 22:15:53 localhost kernel[0]: hfs mount: enabling extended security on Maxtor
Apr 13 22:15:53 localhost diskarbitrationd[69]: disk1s3 hfs 0DBE2113-B1F5-388F-BF70-2E366A095330 Maxtor /Volumes/Maxtor
Apr 13 22:15:54 localhost kernel[0]: NVDA,Display-B: vram [94000000:08000000]
Apr 13 22:15:54 Marc-Weinbergs-Computer configd[67]: setting hostname to "Marc-Weinbergs-Computer.local"
Apr 13 22:15:54 Marc-Weinbergs-Computer /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
Apr 13 22:15:56 Marc-Weinbergs-Computer diskarbitrationd[69]: disk2s3 hfs 971CABB3-C211-38FC-8E91-6B4F8EA5FA20 B08-09-07 /Volumes/B08-09-07
Apr 13 22:15:56 Marc-Weinbergs-Computer loginwindow[110]: Login Window Started Security Agent
Apr 13 22:15:57 Marc-Weinbergs-Computer kernel[0]: AppleBCM5701Ethernet - en1 link active, 1000-Mbit, full duplex, symmetric flow control enabled
Apr 13 22:15:57 Marc-Weinbergs-Computer configd[67]: AppleTalk startup
Apr 13 22:15:57 Marc-Weinbergs-Computer TabletDriver[119]: #### GetFrontProcess failed to get front process (-600)
Apr 13 22:15:59 Marc-Weinbergs-Computer configd[67]: posting notification com.apple.system.config.network_change
Apr 13 22:16:00 Marc-Weinbergs-Computer configd[67]: posting notification com.apple.system.config.network_change
Apr 13 22:16:00 Marc-Weinbergs-Computer configd[67]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
Apr 13 22:16:00 Marc-Weinbergs-Computer configd[67]: posting notification com.apple.system.config.network_change
Apr 13 22:16:01 Marc-Weinbergs-Computer lookupd[123]: lookupd (version 369.5) starting - Sun Apr 13 22:16:01 2008
Apr 13 22:16:01 Marc-Weinbergs-Computer kernel[0]: HFS: Removed 2 orphaned unlinked files
Apr 13 22:16:01 Marc-Weinbergs-Computer diskarbitrationd[69]: disk3s3 hfs CDA8BCC5-0CE4-33E8-A910-4B0952DBC230 FullBU-09-07 /Volumes/FullBU-09-07
Apr 13 22:16:04 Marc-Weinbergs-Computer configd[67]: target=enable-network: disabled
Apr 13 22:16:05 Marc-Weinbergs-Computer configd[67]: AppleTalk startup complete
Apr 13 22:16:09 Marc-Weinbergs-Computer TabletDriver[237]: #### GetFrontProcess failed to get front process (-600)
Apr 13 22:16:09 Marc-Weinbergs-Computer launchd[241]: com.wacom.wacomtablet: exited with exit code: 253
Apr 13 22:16:09 Marc-Weinbergs-Computer launchd[241]: com.wacom.wacomtablet: 9 more failures without living at least 60 seconds will cause job removal
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:28 EDT 2008] : ATA device 'ST3320620AS', serial number '6QF0L6LR', reports it is functioning at a temperature of 95.0F (35C) degrees.
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:28 EDT 2008] : Spare blocks for ATA device 'ST3320620AS', serial number '6QF0L6LR', appear to still be available. (Total Available: 36) (Use Attempts: 0)
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:29 EDT 2008] : ATA device 'ST3320620AS', serial number '6QF0LGS4', reports it is functioning at a temperature of 100.4F (38C) degrees.
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:29 EDT 2008] : Spare blocks for ATA device 'ST3320620AS', serial number '6QF0LGS4', appear to still be available. (Total Available: 36) (Use Attempts: 0)
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:29 EDT 2008] : ATA device 'ST3320620AS', serial number '9RV000FC', reports it is functioning at a temperature of 95.0F (35C) degrees.
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:29 EDT 2008] : Spare blocks for ATA device 'ST3320620AS', serial number '9RV000FC', appear to still be available. (Total Available: 36) (Use Attempts: 0)
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:29 EDT 2008] : ATA device 'Maxtor 6B300S0', serial number 'B6211G0H', reports it is functioning at a temperature of 89.6F (32C) degrees.
Apr 13 22:16:29 Marc-Weinbergs-Computer /Applications/DiskWarrior.app/Contents/MacOS/DiskWarriorDaemon: [Sun Apr 13 22:16:29 EDT 2008] : Spare blocks for ATA device 'Maxtor 6B300S0', serial number 'B6211G0H', appear to still be available. (Total Available: 63) (Use Attempts: 0)
Apr 13 22:16:54 Marc-Weinbergs-Computer /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder: _TIFFVSetField: tiff data provider: Invalid tag "Copyright" (not supported by codec).\n
Apr 13 22:16:54 Marc-Weinbergs-Computer /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder: _TIFFVSetField: tiff data provider: Invalid tag "Copyright" (not supported by codec).\n
etc.

Hi-
The machine seems to be having trouble with loading certain drivers, but, as this isn't a crash log, and doesn't show the "hang-up" or freeze, it's hard to tell.
Noted possibilities are:
-Microsoft keyboard (possible USB power problem)
-firmtek driver (from archive) questionable due to the "archive" annotation
-Wacom tablet driver, causing system problems
Running in Safe mode without freezes would help to determine if one of these drivers is the problem.
Other possibilities are outdated drivers, or simply a need to reinstall the OS.
If unnecessary, removing the driver(s) would be a good idea.
External USB and Firewire devices are all suspect, should all be disconnected, revert to Apple keyboard, and test system performance. Adding one device at a time, and testing each will be necessary to clear each device.
I have experienced system trouble when a Wacom tablet was not connected, but the driver was left installed.
Disabling the driver from Startup items may be necessary to test without the Wacom tablet connected.

Leopard lock ups.....

HI, I thought i might share this with you if you are having lock ups in leopard on a G5 with an ATI X800XT graphics card. I have a G5 2.7 with a fresh install of leopard and with the aforementioned card and was getting constant lock ups which resulted in me having to hard power down constantly.Also you could hear the cards fan revving quite a lot as well. If you go into system prefs and set colours to thousands in stead of millions then the constant locking up will stop. ATI and apple need to address this ASAP! But for now its a workaround. Hope this helps

I assume you tried all teh usual voodoo - reset NVRAM, performed AHT etc?
If you need a working system then I'd suggest you restore back to Tiger from your backups and then call Apple.
You could install a small Leopard test partition and have them walk you through troubleshooting steps.
It may be a Leopard driver issue or could be that your system has a real hardware problem.
Good Luck.

P7N SLI Platinum lock-ups

My specs:
Q6600 stock speed
Kingston HyperX pc8500 2x 1gb. I manually set it to it's rated timings, voltage and frequency. I have also tried different ram, from Exceleram and it makes no difference.
2x Asus EN8800GT 512mb cards (tried using just one card too, tried switching to a different 8800gt card from sparkle too, no change.)
HDD: Have tried several hard drives, pata and sata from probably all the manufacturers, i dont see why i need to post their specs since they problem persists nomatter what hdd i use.
Windows XP SP3 proffessional.
nothing else is in the system, i removed every piece of hardware, like sound card, optical drive, etc. to isolate the problem.
Power supply: Thermaltake ToughPower 700W
BIOS Version: the beta bios posted on this forum that supposedly fixes the video corruption bug (it doesnt). Also tried 1.0 and 1.1
The problem: random lock-ups. Sometimes it doesnt happen for 2 days and then BAM! Its happening every 15 minutes now. It might stop happening for another 12 hours and start locking up again. It only ever happens when im working in 2d applications like browsing, using messenger or IRC, watching videos on youtube or in a media player, or just moving files around or anything mundane like that. it once happened when i wasnt touching the keyboard or mouse at all, i was waiting for some files to finish copying over LAN. I also get the famous video corruption but it is EXTREMELY rare, like once a month. It crashed the last time the video corruption appeared, once i tried to click the player to pause, the system crashed. The system will never lock up while playing games, i play medieval II total war for days without any problems. The store i bought the p7n from tested it for me and they said it worked fine, but they used an ATI card so that may be a clue? Then again, they are really incompetent and didnt run the right set of tests, and ignored what i had told them about the nature of the crashes.
Detailed description of the events: System freezes, first everything except the mouse is frozen but if i try to click with the mouse, it freezes too and the screen flashes a black screen every few seconds. it never recovers and i have to shut it down by holding the power button for several seconds. some of the 2d graphics in windows get corrupted with artifacts, and the mouse does get heavily corrupted usually.
What i've tried:
I thought the mobo was defective but it isnt, i got a new mobo from the store and it has the same problem.
Tried working my way through every combination of memory timings, frequencies and voltages that i thought might make a difference but it has no difference on the crashes.
All the hardware works perfectly in my Asus P5N32-E SLI motherboard (i bought this msi mobo for some different reasons that i wont go into here), so theres nothing wrong with any of my components.
The only item i've not had the oportunity to switch with a different one is the power supply, but again, it works perfectly with all other motherboards that i've tried.
Is this possibly related to the video corruption bug? Does anyone have any idea when the next bios release is due? Please help, it sucks to buy an expensive motherboard that just doesnt work. i'll have to buy a 3rd sli mobo if I cant fix this.
PS: Is it not possible to regulate fan speed for sysfans connected to the mobo's fan connectors? My asus mobo had great fan speed controls in the bios, if this one doesnt have any such options, i call that ridiculous.

I appreciate your effort, guys. I've tried running the memory in 800mhz and on auto timings and on some other timings too (i was kinda desperate and i messed around with the memory configuration for days with no success), and tried auto volt (it gets set to 1.8 which the memory is rated for at 800mhz) and tried 1.9 and 2.0 and 2.1 and 2.2 and i've tried completely different memory modules too that i borrowed, and tried running in single channel with both modules and running just 1 module. none of these experiments had any effect on the crashes :\. But don't you think this could be related to the video corruption bug? I always thought it was, since this problem doesnt seem to happen for me when there is an ATI card in the system. Not that my 8800gt cards are defective in any way either, they are rock solid on my other motherboard.
I have one more theory, some weird inexplicable compatibility problem between this particular PSU and this particular mobo. Think it's a possibility? The psu is the only thing i have not switched out for another component, every other component i have switched for another one that was known to be working fine.
also, there is the extremely distant possibility that the issue is caused by an issue that the mobo might have with BOTH the kingston and the excelleram modules that i tried, however this seems far-fetched. but this problem is a fact and SOMETHING is causing it. i've eliminated almost everything i can think of.

Odd System Lock-Ups [XP-Pro SP3]

Something odd is happening, on my normally, and otherwise stable laptop with XP-Pro SP3.
I have observed that on Fridays, at about 11:30AM MST/USA, I get system lock-ups. Everything just freezes.
I have poured over Event Viewer, and nothing is getting launched at about that time. Really nothing in System, or Applications, from about boot-up, other than my Browser (Chrome). Not one Warning, or Error, and little real activity.
I cannot verify that this happens every Friday (do not remember it on Friday Jan. 13, for instance, but then the Adobe Forum Log-in went down), as I am often out of town. However, and based only on memory, this has now happened about 5 - 6 times, and always late in the morning, and on Fridays.
Normally, I only have my Browser open, though this time also had Windows Explorer minimized. During this AM, I had PrPro, PrE and Photoshop open at times, but none was open, when the lock-up happened.
I tend to suspect something is trying to update, but it's not showing in Event Viewer. A few times, there was a Norton Live Update Scan, but those were usually hours before. Those are not download/installs, as I have Live Update to full manual, and the same for all other such utilities.
Does anyone have any ideas, or perhaps a monitoring utility, that will gather data, better than Event Viewer?
TIA,
Hunt

hmm.... google.... i dont really trust google much....
i used to have something ( i use xp ) that basically I had total control over when to connect to isp etc and disconnect... but for life of me cant remember what it was. that was years ago.
now when i start computer it automatically ( partially this is due to isp of verizon ) connects and then gives me control of computer ( is part of boot and load process now ).
your prob seems to be some kinda scheduled thing is why i was thinking maybe turn stuff ' off ' that might be trying to update or something under the radar ( is part of the system more or less.. components ...)
this area
you wont see this related stuff in event viewer type listings ... and gets kinda complicated to me at least.

Please help! Major problems (performance and lock-ups) with brand new W520 with Intel 520 SSD

My company primarily uses HP machines but I've been a long time IBM (now Lenovo) fan so I recently had IT purchase me a new Lenovo W520 (product ID 42763LU).
Once the machine arrived I had them do the following:
Remove the 500GB HDD and replace it with an Intel 520 series 240GB SSD
Remove the optical drive and install the 500GB hard drive that came with the machine in the optical bay (with the bay adapter of course)
Format both drives and put a preconfigured windows 7 64-bit image on the SSD
A general summary of the system is the following:
Intel i7-2860QM CPU
8GB RAM
NVIDIA Quadro 1000M
Intel 520 240GB SSD (primary HDD) [SSDSC2CW240A3]
Hitachi 500GB HDD (optical bay) [HTS727550A9E365]
Intel Advanced-N 6205 network adapter
TouchChip Fingerprint Scanner
The machine was a few days delayed getting to me due to "hard drive driver issues" (that's what I was told). When I received the machine I immediately noticed that it was much slower than I expected (I have a custom built i5 HTPC at home running windows 7 on a Crucial SATA III SSD that I was comparing it to) and I was experiencing frequent hangs (ranging from 30 seconds to multiple minutes), super long boot times, general “slowness” at times, and occasional lock-ups. Since our "baseline" laptop here at work is the "equivalent" HP workstation my IT guys have been less than helpful in helping me to solve this issue. Being reasonably computer savvy I decided to try to try to fix the issue myself. I performed the following “troubleshooting” steps:
1. One of the first issues (errors) I noticed in the event viewer was errors related to the optical drive. Clearly the image they installed on the machine was not from a machine with the same hardware configuration. So, I decided to just wipe the machine and perform a fresh install of windows 7 from the disks (well, USB). After spending multiple days installing windows, performing updates, making sure all the drivers were current, and installing only the critical software I need, I was disappointed to realize that although I fixed the optical drive errors the machine was still slow, was hanging, and locking up regularly.
2. Removed the cover on the machine and removed/reinstalled the drive to verify it was secure.Everything looked good.
3. Verified the latest firmware is installed on all my Intel hardware. Everything seemed up to date.
4. I performed a number of troubleshooting steps like booting the machine with/without the battery, with/without the HDD in the optical bay, installed/removed from the docking station, etc. and none of these things helped (also a note – occasionally when running on the battery I was hearing a strange “buzz” or “static” sound coming from the area around the SSD).
5. Next I did some internet research and learned quite a few things. First, it sounds like others have had similar problems with this machine and/or SSD combo and there were quite a few options suggested to “fix” these issues. The general consensus for troubleshooting steps were:
5.1. Download and install the latest Intel chipset drivers and AHCI controller drivers (overwriting whatever windows installs during updates).This didn’t fix anything.
5.2. Turn off PCI express link state power management in the power manager. This didn’t fix anything.
5.3. Disable superfetch, prefetch, indexing, defragmentation, page file, system restore, and hibernate. A few of these were already disabled by windows so in those cases I just verified they were disabled in the services and application editor. These things may have slightly increased performance but did not fix the major hang/lockup issues I was having.
5.4. I followed online steps to edit the registry to disable the PCI link power management by adding ports, adding the required variables, and setting them all to 0. This did seem to have fixed the hangs and/or lock-ups but the machine is still much slower than I would expect (boot times are still pretty slow and it does “stutter” when I’m doing more than one thing at a time. Also a note here – I have the Intel SSD toolbox installed and I noticed that it was giving me a warning for DIPM not being optimized. I made the mistake of clicking “Tune!” and then started having the hang/lock-up issues again. I went back into the registry and sure enough the PCI link power management variables for ports 0 and 1 were set back to 1. I set them back to 0 and the hangs have gone away. I will not be “tuning” the DIPM through the Intel SSD toolbox again…
6. I also fixed a couple of other minor errors I was seeing in the event viewer by disabling benign services and/or making slight timeout modifications (I researched each issue on the internet to verify they were benign before I implemented any changes). These fixes didn't seem to do anything other than make some of the errors/warnings go away. So, the list of errors/warnings has become much smaller but I’m still getting the following (maybe an issue, maybe not?):
Event ID 37 for every processor saying that they are in a reduced performance state for xx seconds since the last report
Event ID 10002 - WLAN Extensibility Module has stopped
Event ID 4001 - WLAN AutoConfig service has successfully stopped
Event ID 27 – Intel® 82579LM Gigabit Network Connection link is disconnected
I suspect the WLAN errors have something to do with windows fighting with the Lenovo access connection tools?
7. Since the machine still seemed slow I downloaded the program AS SSD and checked the performance of the SSD. When I compared my performance numbers to the benchmark numbers I found onlineI was very surprised to discover that I’m getting about 50% of the performance that I should (values below are read/write).
Seq: 262.11 / 188.32 (s/b 504.58 / 298.28) [MB/s]
4K: 15.83 / 44.92 (s/b 21.70 / 62.60) [MB/s]
4K-64Thrd: 165.23 / 154.46 (s/b 241.38 / 234.08) [MB/s]
Acc.time: 0.218 / 0.294 (s/b .0186 / 0.208) [ms]
Score: 207 / 208 (s/b 314 / 327)
Overall Score: 533 (s/b 797)
One more note - it seems like my cooling fan is running at a high speed almost all of the time. This is probably one of my power settings (I think I have it set for max performance) but it's even doing this when there is no load (i.e. I'm using IE and just vieweing webpages - like right now).
So, I apologize for such a long post but I’ve spent countless hours researching and troubleshooting this problem and haven’t been able to figure out what the heck is wrong here. Am I missing something simple or do you guys think I have a SSD and/or problem with the machine itself? To say that any and all help would be greatly appreciated would be a massive understatement – I’m on the verge of pulling my hair out and I really need this machine working as quickly as possible!
Please let me know if you have any suggestions and/or need additional information. Thanks in advance for your help!
-Erik

Lol gotcha about the drive as an option. I didn't go SSD with mine. Do you have the latest firmware on your drive? It is supposed to be v1.97. Just checking (ah and I see item 3 so guess so). Do you have the SSD drive toolbox software installed?
http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Solid+State+Drives+and+Cach...)
Seems some useful tools are in there. I can't say much beyond that with the drive. Oh. Why does your fan always run at high speed? Can you describe that? I mean, are we troubleshooting the right kind of issue? Is there anything else going on with your system? I saw about the reduced core speeds message. what are your system loads like? Anything causing high cpu utilization? Could be something other than the drive causing your low numbers and lockups.

HP Pavilion Elite e91804 experiencing lock-ups and crashing after LWSEP

1. Product name and number: HP Pavilion Elite e91804
2. Operating system: Windows 7 64 bit
3. No error message (other than blue screen)
4. My most recent change was sending my computer in for the Limited Warranty Service Enhancement Program, and receiving a new motherboard.
Before I sent my computer in for the LWSEP I was experiencing lock-ups and crashes only when I was multi-tasking (playing video games, listening to music, and having tabs open in firefox).
So I sent my computer in for the LWSEP to receive a new motherboard to fix these crashes, however after receiving my computer from them, the lock-ups and crashing have not been fixed and, in fact, have gotten worse. My computer will now lock-up and crash whenever I attempt to stream anything, be that music, video, etc. I can still occasionally play video games, assuming that I am doing nothing else, and that my computer cooperates with me (not locking up), but this only happens about 1/3 of the time.
My main confusion is that sending my computer in was supposed to fix my problem, not make it worse. Any help would be greatly appreciated.

1. Product name and number: HP Pavilion Elite e91804
2. Operating system: Windows 7 64 bit
3. No error message (other than blue screen)
4. My most recent change was sending my computer in for the Limited Warranty Service Enhancement Program, and receiving a new motherboard.
Before I sent my computer in for the LWSEP I was experiencing lock-ups and crashes only when I was multi-tasking (playing video games, listening to music, and having tabs open in firefox).
So I sent my computer in for the LWSEP to receive a new motherboard to fix these crashes, however after receiving my computer from them, the lock-ups and crashing have not been fixed and, in fact, have gotten worse. My computer will now lock-up and crash whenever I attempt to stream anything, be that music, video, etc. I can still occasionally play video games, assuming that I am doing nothing else, and that my computer cooperates with me (not locking up), but this only happens about 1/3 of the time.
My main confusion is that sending my computer in was supposed to fix my problem, not make it worse. Any help would be greatly appreciated.

Adobe Reader 10.1.4 Lock-Ups

Hello,
When our campus users launch Adobe Reader 10.1.4 after logging on to a campus machine via a network account (with a re-directed app data folder) and launch a PDF from a network location by double-clicking it from Windows Explorer, Adobe Reader will launch, but then lock up and enter a "Not Responding" state after a few seconds of working with the PDF. I can only reproduce this issue with both the Enable Protected Mode at startup and the Show me messages when I launch Reader boxes checked (if either box is unchecked, the lock-up does not occur). If I wait long enough, sometimes, the "Not Responding" state will end and I will be able to view the PDF without issues. However, after a single reboot, the problem re-occurs. Our campus machines are on the 32-bit Windows 7 OS.
I have been able to reproduce this issue in Adobe Reader 10.1.2, 10.1.3, and 10.1.4, but not in Adobe Reader 10.1.1. I am not able to reproduce this issue using a local account opening a local PDF, a local account opening a network PDF, or using a network account to open a local PDF. The issue also does not occur if the user first launches Adobe Reader, and then opens the network PDF using File->Open. In other words, the issue only occurs when a network account opens a network PDF by double-clicking on it from Windows Explorer.
I did some research in the Adobe Reader forums, and here are the workarounds that I found and my success with them:
1) Uncheck Enable Protected Mode at startup
As I stated before, this does work around the problem, but also decreases security. As a troubleshooting step, I tried using the Adobe Reader documentation to white-list everything that Protected Mode was 'blocking'. The lock-ups still occurred even though the Protected Mode log was empty (after whitelisting) and did not indicate that anything was being blocked.
2) Disable Enable Hardware rendering for legacy video cards
This workaround did not work for me, even after disabling the legacy video cards and switching the preferred renderer to software.
3) Uninstall and reinstall Adobe Reader
This workaround was also ineffective.
4) Uncheck Show me messages when I launch Reader
As I stated before, this does work around the problem.
But these are not fixes - just workarounds. Does anyone know what the root problem is and whether or not Adobe will be addressing this issue?
Thank you in advance.

Hi, I can't offer any solution just agreements that it isn't just yourselves but others shared experiences:
The lockup began several years ago and subsequent versions of Reader have not altered the lockup problem one bit.
Typically the whole program loads, as does the document (it doesn't matter which PDF, any and every PDF cause lockup), you have about 4 seconds to scroll down or whatever action then... application completely freezes, states "not responding" and usually it remains entirely locked for at least 1 to 2 minutes while it hogs majority of system resources. When it releases, program again fully responds. Closing and reopening only repeats the same bad user experience.
Uninstalling, reintstalling, new versions, have no effect. Inevitably, the main result is to use PDFs significantly less as it is not worth it, yet ultimately it is unavoidable for documents.
Following your 1,2 and 4 has reduced lockup time to around 50 seconds but still not acceptable for regular use. This reduction and the fact that earlier versions on the same system platform worked 100% fine suggest to me it is additional (and for many users, entirely unecessary) Reader functionality such as trying to get messages, check updates (another to turn off), etc. that halt the software from working smoothly as it should rather than any problem with the host system.
I'd be very surprised to hear Adobe are unaware of the problem as there are many messages about this from a search and yet seemingly no definitive solution as far as I can find.
I too will recheck here in hope of a solution emerging.

Verify Disk results, confusing.. Can they be the cause of system lock ups?

I have been experiencing strange freezes on my Mac Pro 2008 system.
My boot disk is a 50% full 128GB SSD from Crucial and is running beautifully fast however for the past couple of weeks my system often freezes for anything from 3 seconds to 30 seconds and then the Finder restarts.
After the Finder restarts everything continues running smoothly. As if nothing ever happend, no error reports, no apps crashed, nothing.
I have verified disk permissions and verified the disk itself in Disk Utility but I am not quite sure what these results mean and if they could be the cause of these random lock ups.
here are the results:
Verify permissions for “Boot Disk”
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
Group differs on "private/etc/hostconfig", should be 0, group is 20.
Permissions verification complete
Verifying volume “Boot Disk”
Performing live verification.
Checking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Missing thread record (id = 5888152)
Incorrect number of thread records
Checking multi-linked files.
Checking catalog hierarchy.
Invalid volume directory count
(It should be 184294 instead of 184295)
Checking extended attributes file.
Checking volume bitmap.
Checking volume information.
The volume Boot Disk was found corrupt and needs to be repaired.
Error: This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk.
I would really appreciate it if someone that knows their way around this stuff could help me troubleshoot this.
As for the problem of the system locking up it does not happen in the same application consistently.
Often it happens in Firefox but it could equally often happen when working in Photoshop, browsing files in the Finder or trying to access the Spotlight search via the keyboard shortcut.
When the system locks up I get the spinning beach ball and I can still move the mouse and click and even still access CMD+TAB app switcher, switch spaces and all those things, just applications become non responsive.
If you need any more details please let me know.
Thanks for reading,
Jannis

These are innocuous errors that you may safely ignore. However the disk error is a problem. Do the following:
Repairing the Hard Drive
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

P7n Dimaond Vista 64 bit lock-ups

Hi, I'm experiencing random hard lock ups of my newly built Vista 64bit PC
I've reinstalled the OS 3 times, i have all the latest drivers.
I've ran memtest several times and the vista memory diag tool with no errors, and on individual sticks. i have stress tested my CPU and GPU with no errors many times.
it sometimes freezes 5 mins after booting up, when surfing the web, when on screen-save,r when typing in word and when playing games, sometimes it will be fine for hours then suddenly just freeze up.
I see nothing in the Event Viewer.
My setup:
MSI p7n Diamond with latest official BIOS version fomr the MSI site.
Intel e8400 @ 3.00GHz (stock)
XFX 9800 GTX Black Edition
4x1GB Corsair DDR2 XMS2 Ram
Antec Quattro 1000W SLI PSU
Trust 5.1 Sound Card.
Hitatchi SATA HDD
Pioneer SATA DVD/RW
Zalman 9700NT CPU cooler.
I updated the BIOS using MSI live update, but it was freezing before the update aswell.
I cant find any pattern to the freez-ups it seems entirely random.
I have manually changed the ram voltage in BIOS to 2.1V (manufacturers reccomendation) and changed timings.
However even at stock values it still freezes
Thanks for reading

Quote from: cliffo88 on 23-September-08, 01:56:38
I updated the BIOS using MSI live update, but it was freezing before the update aswell.
I cant find any pattern to the freez-ups it seems entirely random.
YIKES
Whatever you do, never attempt to update the BIOS of a system that is freezing randomly, especially via MSI Live Update. In fact, you'd be well advised to avoid MSI Live Update entirely.
The most commonly suggested method for flashing BIOS is via USB disk method and only after booting to DOS, not Windows. Even in these conditions, if there are hardware issues that are still preventing the system from running stable (e.g. failing PSU, excessive heat, etc.), you should not attempt to flash the BIOS.
Attempting a BIOS flash under any of these conditions is risking permanent and irreparable damage to your motherboard.
As for your Vista 64 lockups, I personally am not convinced that Vista drivers are completely reliable yet, much less Vista 64. Another possibility is that your PSU is failing.

P6N-SLI-FI Random Lock-ups

Hi,
New build listed below. Works great 99% of the time. The only issue I have is infrequent random lock-ups. The lock-ups occur either during windows start-up, or randomly while doing some non-stressing task (like web browsing or word processing). Currently at 2.4GHz, but have had it higher. I lowered it to 2.4 to see if it made any difference, but it seems about the same.
Since "lock-up" can mean a lot of different things I will describe it. The screen freezes totally. Does not respond to any input (CTR-ALT-DEL) etc. It often seems to occur in the middle of HDD access, and the HDD light stays on continuously. Hard reset is required to fix.
It has not locked up during a game, burning or transcoding a DVD or when running any stress tests. It happens VERY INFREQUENTLY (I just had my first one in about a week) and is not repeatable. The only other bit of info I can come up with is that is seems that it usually occurs during HDD access, and the HDD light is stuck on.
I almost wish I had the problem more often. If I had this problem regularly I would feel pretty comfortable troubleshooting, but as it is I could spend a lot of time changing things around and "think" I fixed it only to have it come back a week later.
My thoughts are either a RAM issue or my PSU. Thoughts?

Quote from: JoeFriday on 20-March-07, 12:18:23
Hi,
New build listed below. Works great 99% of the time. The only issue I have is infrequent random lock-ups. The lock-ups occur either during windows start-up, or randomly while doing some non-stressing task (like web browsing or word processing). Currently at 2.4GHz, but have had it higher. I lowered it to 2.4 to see if it made any difference, but it seems about the same.
Since "lock-up" can mean a lot of different things I will describe it. The screen freezes totally. Does not respond to any input (CTR-ALT-DEL) etc. It often seems to occur in the middle of HDD access, and the HDD light stays on continuously. Hard reset is required to fix.
It has not locked up during a game, burning or transcoding a DVD or when running any stress tests. It happens VERY INFREQUENTLY (I just had my first one in about a week) and is not repeatable. The only other bit of info I can come up with is that is seems that it usually occurs during HDD access, and the HDD light is stuck on.
I almost wish I had the problem more often. If I had this problem regularly I would feel pretty comfortable troubleshooting, but as it is I could spend a lot of time changing things around and "think" I fixed it only to have it come back a week later.
My thoughts are either a RAM issue or my PSU. Thoughts?
Do you have all the necessary options for overclocking disabled, C1E, EIST, all the spread spectrums. Also what are your cpu voltage and NB voltage set at...those two seem to have the most effect on system stability when ocing. Also what are your memory settings... I have your same memory and it refuses to work at anything but its advertised setting (800mhz at 4-4-4-15)

Pages '08 lock ups

A couple months ago, I started having issues with Pages '08. It would lock up while I was typing, or even something as simple as scrolling the page down. All I would get was the little rainbow wheel and a locked up document. At first I thought it was just the one file I was working on, but now it happens all the time. It locks up so bad sometimes that it forces a restart of the computer. No other programs are having this issue. Should i just reinstall Pages '08 from the disc or what. Cause this has made my main wordprocessing program completely useless. I'm on Mac OSX 10.5.8

Update:
Well I think I got it figured out. For some reason, the spell checker was causing the problem. I've always had it set to "Check spelling as you type", but for some reason that is now causing Pages to lock up. So my work around is to simply turn off the "Check Spelling as you type" option, and now there are no more lock ups.

Terca 9100 lock ups

Hi!
I recently got my hands on a second hand tecra 9100. I got it free since the previous owner complained about random lock ups or freezes. As i've testaed the laptop myself i experienced this aswell. It can freeze just about anytime but i've never had it running flawlessly for more than 20 minutes i recon. Sometimes it also refuses to start up. I do not know if this is a lock up in the initial startup sequence.
Anyway it will lock up even in bios and i have dissassembled it and put it back together, replaced the RTC battery (with a non rechargable) and removed any hardware not crucial for useage (i.e WiFi card, extra RAm modules, modem card).
I'm clueless, anyone got any idea of what to try next?
Regards Simon

I think you cant fix it by yourself
In your case the ASP should check the notebook and if necessary replace the faulty part/device.

R835 P56X lock ups

From day 1 (purchased a month ago) I'm still having lock ups with this laptop! After few hours of use the screen goes black (sometimes blue), if I try to revive it the fan kicks in at full speed sounding like a leaf blower!
I've reinstalled Win7 with the latest drivers, installed a new SSD instead of the HD and this problem keeps re-occuring randomly (daily)!
I certainly would appreciate any ideas!

I replaced my HDD with a OCZ Vertex 3 SSD for my R835-P56x. It boot in seconds and runs nice and fast, but I get lock-ups and BSOD after several hours (as described above). Not sure if it had the problem with the HDD, because I didnt use the PC very long before upgrading. I am also running a 800MB Dataram RAM Disk (Version 3.5.130) for browser cache, which I suspect could be the culprit. My bios is 3.90 (7/31/2012).
Portege R835-P56x, i5 2410M, 16GB RAM, Vertex 3 SSD 240GB.

Lock ups, etc.

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