Lockbox Cash app not applying correct

Here is an example of an issue I am having.
On 4/4 check # 15093 (Doc # 140008734 and # 100014472) created one deduction for $3,076.77 and two overpayments ($167.53 and $704.34). 
On 4/19 check # 15194 (Doc # 1400010705) was system applied. This application picked up the two overpayments from the prior check ( $167.53 and $ 704.34) and created a deduction in the amount of $428.81. The problem is the deduction should have been for $1,300.68. (428.81 + 167.53 + 704.34). These overpayments that the system picked up did not reference anything on the current check.
Does anyone know why this may be occuring?

Hi Richard
I am having the same problem.......Actually it picks up the previous payments (doc type ZS in our case) as payment difference....I don't know of a method to fix this.....but I explained my client that it picks up the previous open payments as payment difference & asks you to enter a text for it because they have made text field mandatory for PK16 (difference payment posting key).  I would love to hear from somebody as to why that happens....
Thanks
Morgan

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