Lockbox Overpayments and tolerance

Hi,
Is there a way to post the incoming customer overpayments thru lockbox, to post to customer as " On account"? I tried to do so, but the system still applies the full payment to the invoice ( eg $1000 payment applied to $500 invoice") regardless of the tolerance set in OBA3/OBA4; Is there a way to force the lockbox to post the payment to the customer account as "On Account" instead of Applied in such a situation? (I do not want the payment difference to be posted to any GL account either; the amount shud stay in the customer account)
Any help would be rightly rewarded.
Thanks,
Deepak.

Hi,
It should work both ways. If this is an over payment a credit residual will be created with DZ-16 else if it is a under payment
it should be DZ-06.
-Ashu

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Hello Experts,
I have a question regarding the lockbox. We are using partial payment option in lockbox (OB10) and we have 0 tolerance at both customer and user level.
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Lockbox Overpayments and tolerance

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