Lockbox - Unprocessed Items

Issue... we incur lockbox items with no payment advice documents created as the posting has a status of "Unprocessed".
Can anyone explain the criteria by which this status is given? The customer exists (and is valid). Why would the payment not be posted to On Account?
(PS. please don't respond with a link to SAP help screens)
Best regards and thank you. David C.

Hi David,
In Lockbox you get unprocessed item when inthe file received from bank customer account and invoice number are incorrect also some items more than one customer exist with same MICR number. So the status would be unprocessed.
Below link give detailed information on on how to clear unprocessed item
http://web.mit.edu/cao/www/AR/ar3/ar_FLB1.htm
http://www.ficoexpertonline.com/downloads/Lockboxdownload.doc
http://www.erpgenie.com/phpBB2/viewtopic.php?p=19461&sid=5d12c9bc04e554dc51ea9feff1b6eced
Please assign points as way to say thanks
Message was edited by:
Ravi Rana

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Message was edited by:
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Message was edited by:
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