Locked images in Elements 9

I am helping 2 students who are suddenly finding their images are locked.  I am not referring to the locked background layer.  The entire image is locked.
One of these students is running Elements 9 on Windows 7 and the other student is using Elements 9 on a Mac running Snow Leopard.  They both are getting locked images when they work on them.
Is this a known problem? 
Mary Lou

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Mary Lou Frost wrote:
I am helping 2 students who are suddenly finding their images are locked.  I am not referring to the locked background layer.  The entire image is locked.
One of these students is running Elements 9 on Windows 7 and the other student is using Elements 9 on a Mac running Snow Leopard.  They both are getting locked images when they work on them.
Is this a known problem? 
Mary Lou
Define your meaning of locked. Are they seeing a red bar across the thumbnail in the Organizer or is this something else?

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