Locked out for no reason

locked out for eight hours

Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support

Similar Messages

  • Locked out for security reasons

    Recently a message board I sometime visit started giving me the java needs to be enabled to view error. I read here that this is usually a problem with the web site, so I mentioned it to them. The response is below. Is this correct? Or does it only effect my older safari v1.3.2?
    <[email protected]> said:
    Safari is not compatible with our site for other security reasons that I
    won't specify. You will need to use Firefox or IE
    Thanks

    Hi Yositimy
    I checked the link you gave, and got a "Sorry, you must have javascript enabled to view this site." using Safari 2.0.4 on 10.4.10 Camino & likely any other browser works fine.
    As for their explanation - hmmm what rubbish. I'd guess they've had some coding problems causing incompatibility issues with Safari & decided to put some checks in to stop Safari users from viewing the site, or some of it.
    If you wish to use Safari, the following worked for me on Safari 2.0.4
    enable the 'debug' menu... either by using Terminal & entering defaults write com.apple.Safari IncludeDebugMenu 1 then Return - while Safari is not open, or via a 3rd-party app that makes such mods.
    Then, from the debug menu, I chose User Agent - Mac MSIE 5.2.2 . All the other 'user agent' options gave the same message about javascript.
    Actually, rather than guessing... the javascript message comes as a result of umm a javascript , which 'tests' for javascript being enabled, then the page produces the error message upon deciding, incorrectly in Safari's case... that it isn't.
    the site owners could likely find an answer at the http://www.vbulletin.com/forum/forumdisplay.php?f=117' vbulletin forums.

  • I'm trying to set up an iPad for work and the apple id I was trying to use came back expired. I set a new password and then it said it was invalid. Now I'm locked out for too many tries answering security questions that I don't remember setting up. Help!

    I seem to be stuck in apple ID ****. First the password was expired only two minutes after I finished setting up the account and then the new password was invalid.  I don't know what to try next but this is making me crazy.  And I'm locked out for eight hours for too many attempts at answering questions that I never set up in the first place. I don't know what gives but something is way off. I need to set up this iPad for work but I can't get past the login.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. Some glitch occured and you have to restore/erse the iPod. Y will have to restore from an existing backup if y ohave one.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My iphone 5s was dead for 2 weeks then i turned it back on and it says its locked out for 22 million hours I have tried restoring it 5 times and it just goes back to the same page what do you suggest I do

    Iphone locked out for 22 million hours and restoring doesnt work what do I do

    @soccercole1
    You need to restore you iPhone via iTunes on your computer.  If you do not remember your passcode you have to place the iPhone in recovery mode in order to restore it.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • ITunes 10.4.1 freeze (hang) when webradio stream drop out for any reason.

    Hello,
    My iTunes freeze (hang) when any webradio stream drop out for any reason; e.g. when ISP renews the IP, the radio station has limited the stream duration (as some do) per connection or wireless is cut off e.g. by closing the lid of the MacBook.
    I've to force Quit then iTunes. If I wait (up to an hour for testing) no hung or crash report get generated, iTunes still stay unresponsive.
    System: MacBook Pro 2011
    OS: OS X 10.6.8 (Snow Leopard)
    iTunes version: 10.4.1 (10)
    iTunes 3rd Party add-on's: None
    Any ideas out there?
    Cheers - Lupunus

    I will commiserate. I have this same issue. In some cases, the stream will stop and restart after 15-30 seconds; repeat. In other cases, the stream will stop, and iTunes will switch to the last radio station in that playlist. Then that station will play for a few minutes, and stop, and sometimes restart. But usually iTunes will hang (spinning beach ball) and must be force-quit.

  • My daughter cannot remember her passcode for her iPhone 5. She needs a phone number that is stored in the phone and cannot remember her passcode. we have tried many groups of numbers and now we are locked out for an hour each time we put in the wrong pass

    My daughter is out of the country until May. She did not take her iPhone 5 with her. Now she needs a phone number that is stored
    in the memory and cannot remember her passcode. I have tried all of the possibities that she e-mailed , but none of them work
    and now I am locked out for an hour each time I enter an invalid passcode. Help? How can I get around this to access the phone?

    Follow the instructions at http://support.apple.com/kb/HT1212

  • HT1212 hello i forgot my password for my iphone and it doesnt let me sinc it to my computer and i need it unblocked can you help me i am locked out for 60 mins

    hello can you please help me unlock my phone i need it and its locked out for 60 mins what casn i do my computer doesnt want to let me sinc it

    You will have to restore it form Recovery Mode as it states in the artcile that brought you here.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • Locked out for 8 hours

    Hi I just purchased an iPhone 5, I know my apple ID and password, but forgot the answers to the security questions
    I have now been locked out for 8 hours,  so dissapointed,
    I did not have a recovery email address setup but I have done so now,  is there any way to fix the problem
    or must I wait the 8 hours to use the new iPhone5

    Go here:
    https://expresslane.apple.com/Issues.action
    Ask for assistance

  • I have set up as security password-code for home screen.  So when I turn it on, I forgotten the correct code and I'm locked out for 60 minutes ;(  How do I retrieve or reset so I can use phone

    I have set up as security password-code for home screen.  So when I turn it on, I forgotten the correct code and I'm locked out for 60 minutes ;(  How do I retrieve or reset so I can use phone again. Please help!

    You need to connect to iTunes and restore the iPhone to remove the passcode...then from a recent backup restore the content.

  • TS1369 my ipod says that it is locked out for 22,696,574 minutes. ive tried to put it in recovery mode and DFU mode but i tunes wont even recgonize my ipod at all SOMEONE HELP

    My ipod says that it is locked out for 22,696,574 minutes. ive tried putting it in recovery mode and DFU mode but nothing works AND itunes wont even recongize my ipod and when i plug it into my computer it says UNKNOWN DEVICE, SOMEBODY PLEASE HELP ME I NEED PICTURES OFF OF IT FOR MOTHERS DAY

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    2. iOS- Forgotten passcode or device disabled after entering wrong passcode
    3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    4. iOS- Understanding passcodes
    5. What to Do If You've Forgotten Your iPhone's Passcode
    6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
    7. Restoring iPod touch after forgotten passcode
    8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
    Forgotten Restrictions Passcode Help
    1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
        If this method does not work, then you will need to fully Restore your
        device as New

  • I mistyped my security answers and now i'm locked out for 8 hours on my pas? Really

    A little frustrated with such a "genius" company. Mistyped my apple security answers o my new ipad and now i'm locked out for 8 hours! Solutions, even the custoer help couldn't help!

    I don't know if Apple is a "genius" company, but it's standard practice in for internet firms like Apple and AT&T to lock down the password on accounts that show repeated attempts at accessing accounts. So far as the computer is concerned, you could be a user - or a hacker.
    We've all forgotten our share of passwords. You can always request a new password from Apple. Or you can invest in a password management utility like 1Password that automatically remembers your passwords.

  • What do i do if my ipod says im locked out for 22,000,000 minutes

    what do i do if my ipod locked me out for 22,000,000 minutes

    Put the iPod into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    If that still doesn't work, as a last resort try DFU mode:
    http://www.iclarified.com/entry/index.php?enid=1034
    Regards.

  • Wireless connection drops out for no reason

    I have a macbook with 10.4.11 update. I had my macbook since october last year and had no problems. About two months ago now i have this problem were my wireless connection drops for no reason, my modem/router shows everything is working normal with its lights on the front panel.
    My setup is, motorola sbg900 on a cable 80000mbps wireless network, firewall off on my modem, firewall on on my mac (its always been on), Playstation 3(wireless), PC(wireless, but is switched off), another pc which is wireless and also off, nintendo wii off as well, and a baby monitor.
    I have a feeling its nothing to do with my setup(except for maybe port forwarding) but am wondering if it is an update issue bug that needs to be fixed(thats what im hoping).
    One other thing, when my connection drops in the menu bar and i select it to see which networks are availale, my network motorola8566 is not visible, another 'motorola9522' and 'wireless' network is?My prefered networks dont list any of these in system preferences. Then all of a sudden those other networks dissapear, my network is reshown and i can select it no propblems. What gives? Any help would be great, thanx in advandce

    I have the same issue with my wireless connection being dropped. I have the most recent version of leopard 10.5.2 . The other macbook in this household also has 10.5.2 and has no problems with dropped connections. I tried resetting the pram which helped at first until I used my macbook on the battery alone the problem started to reoccur. Help?!?

  • Email lock out for 15 minutes

    I tried to make it so my  iPad 2 would receive my email.  All I accomplished was locking myself out.  When asked for a passcode (which it never did before), I didn’t know what to enter so I tried passwords related to trying to get the iPad working with email exchange.  The last time it rejected a password, it said to wait for 15 minutes before I tried again.  A couple of more passwords and I think the iPad will wipe itself out.  What am I doing wrong?

    Then you probably need to get the password from them, or you need to ask them how to access the information. I assume that they are the ones that set up the way that it works, so you will need their help now.

  • ExtendTCP service times out for unknown reason

    In our coherence setup, clients restart the ExtendTCP (and the corresponding NamedCaches) after logging a request timeout (see log excerpts below). However, the network itself shows no indication of errors or lags, there was no full GC on either the client or the server, and the cache itself is purely in-memory (not database-backed). So, we cannot see a reason as to why the proxy should take longer than 5 seconds (the request timeout we configured) to respond. Is there perhaps something else that could cause these timeouts ?
    thanks,
    Tom
    Client log excerpt (everything related to coherence in the logs for this event):
    com.tangosol.net.messaging.ConnectionException: did not receive a response within 5000 milliseconds
    at com.tangosol.coherence.component.comm.RequestStatus.waitForResponse(RequestStatus.CDB:74)
    at com.tangosol.coherence.component.comm.Channel.request(Channel.CDB:95)
    at com.tangosol.coherence.component.comm.Channel.request(Channel.CDB:1)
    at com.tangosol.coherence.component.net.extend.RemoteNamedCache.get(RemoteNamedCache.CDB:11)
    at com.tangosol.coherence.component.util.SafeNamedCache.get(SafeNamedCache.CDB:1)
    at com.tangosol.net.cache.CachingMap.get(CachingMap.java:486)
    Oracle Coherence GE 3.3/387p4 <D5> (thread=TcpInitiator:EventDispatcher, member=n/a): Stopped: TcpInitiator
    Oracle Coherence GE 3.3/387p4 <Info> (thread=Frontend-1, member=n/a): Restarting NamedCache: catalog
    Oracle Coherence GE 3.3/387p4 <Info> (thread=Frontend-1, member=n/a): Restarting Service: ExtendTcpCacheService
    Oracle Coherence GE 3.3/387p4 <D5> (thread=Frontend-1, member=n/a): Started: TcpInitiator(Running=true, ThreadCount=0, PingInterval=60000, PingTimeout=30000, RequestTimeout=5000, ConnectTimeout=10000, RemoteAddresses=[<list of proxies>], KeepAliveEnabled=true, TcpDelayEnabled=false, ReceiveBufferSize=0, SendBufferSize=0, LingerTimeout=-1)
    Oracle Coherence GE 3.3/387p4 <D5> (thread=Frontend-1, member=n/a): Opening Socket connection to <remote address and port>
    Oracle Coherence GE 3.3/387p4 <Info> (thread=Frontend-1, member=n/a): Connected to <remote address and port>
    Corresponding excerpt from the proxy that this client was connected to:
    Logger@9215220 3.3/387p4 Coherence (thread=ExtendTcpProxyServiceWorker:8, member=18): Closed: Channel(Id=542371789, Open=false)
    Logger@9215220 3.3/387p4 Coherence (thread=ExtendTcpProxyServiceWorker:8, member=18): Closed: Channel(Id=842600564, Open=false)
    Logger@9215220 3.3/387p4 Coherence (thread=ExtendTcpProxyServiceWorker:8, member=18): Closed: Channel(Id=1417697827, Open=false)
    Logger@9215220 3.3/387p4 Coherence (thread=ExtendTcpProxyServiceWorker:8, member=18): Closed: Channel(Id=0, Open=false)
    Logger@9215220 3.3/387p4 Coherence (thread=ExtendTcpProxyServiceWorker:8, member=18): Closed: TcpConnection(Id=0x00000116AE52DB610A10235B875BF9499EC9D320F572E089C925E449C4108F3A, Open=false, LocalAddress=<local ip and port>, RemoteAddress=<remote ip and port>)
    Logger@9215220 3.3/387p4 Coherence (thread=TcpAcceptor:TcpProcessor, member=18): Released: TcpConnection(Id=0x00000116AE52DB610A10235B875BF9499EC9D320F572E089C925E449C4108F3A, Open=false)

    Tom,
    I would strongly suggest upgrading to the supported GA version (v3.3.1b389) and re-run the tests. If the problem re-surfaces, please send the entire log file to Coherence support at Oracle Metalink.
    Regards,
    Gene

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