Locked out from Apple ID

I couldn't answer a security question, and I was locked out from my Apple ID. It said I couldn't change my password for 8 hours nor could I make any purchases. Would my apple ID be returned to normal after the 8 hours, or am I permanently locked out from my Apple ID?

Hi jjang_maya
Your Apple ID is not permanently disabled. You can contact AppleCare Support by phone for enabling your Apple ID and resetting your security questions / password.
Kind regards

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I got locked out from my iPad mini during setup, keep ask me for passcode but I didn't set one up. Reboot unsuccessful, iTune won't let me connect because I didn't enter my passcode. How to fix this?

I got locked out from my iPad mini during my initial setup. Keep ask me for passcode but I haven't setup one. Reboot and restart didn't solve the problem, tried connect to iTunes but it won't let me because it requires the passcode. Tried my Exchanged password, Apple ID password and my iPhone passcode but none work. Any idea to resolve this?

Try and force your iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost.

HT204074 Why did apple set a 90 day lock out to apple devices?

Why did apple set a 90 day lock out to apple devices? I bought my dad a new iphone 5s. He decided to give me his old iphone 4s but i cant download my purchased programs from my apple ID. I got a notification saying that the phone is associated/identified with another apple ID then automatically locked my apple id for 90days. I dont understand why they had to set a 90 day timer.

"Why did apple set a 90 day lock out to apple devices?"
No one can tell you why Apple makes the decions that they do and discussing their decisions/policies is not allowed here.

I was recently locked out from my iPhone.

I was recently locked out from my iPhone. I dont want to wipe it totally though. Help?

The only methods are described in the this article. Your data will be erased, but if you backed up your phone to either iCloud or iTunes, you can then restore the backup with your data.
iOS: Forgotten passcode or device disabled after entering wrong passcode

Locked out of Apple ID for security reasons

I have two apple IDs one for living in the UK and one for living in the US. My US ID is fine, however I have been locked out of my Apple ID for the UK for security reasons. Anyone know how to get them to open it up again or help me reset my password?
Thks

Someone is trying to enter your apple id. This is not as scary as it sounds. It could just be a misconception on the other person's end. They believe your apple id is theirs and are trying their password which clearly is not working on your account. If your apple id is a me.com or mac.com it might not be able to be edited. Now if you had to create a new apple id you need to delete the non-apple email from your current account to build a new one. This should be a last ditch effort however unless you have no purchases on the account, because purchases are always tied to the apple id that made them. Family sharing can get you access to some of those purchases but you would still need the old account and password. Best to speak to a senior advisor at AppleCare to see what the best options are. The person you spoke to said to create a new account because that is a lazy answer meant to get you off their plate, No one at Apple can stop a random stranger from trying to put in your apple id and password a hundred times a day but maybe someone can get in touch with an engineering team or put your apple id into some sort of troubleshooting status to see what they can come up with. Only a senior advisor can do those things however.

Locked out of Apple ID?

I just restored my iPod touch 5G because it got disabled, and now I find out that I'm locked out of my Apple ID. I don't remember the birthday I had put for that Apple ID (I was 100% sure of which birthday I put, but it's not working), and my rescue email address for this Apple ID is deleted. Is there any way around this?

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Using this form
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
3. Contact Apple by:
Apple ID: Contacting Apple for help with Apple ID account security
For general information see:
Apple ID: All about Apple ID security questions

Remove SIM lock directly from Apple, possible?

Hi,
If someone buy an iphone via Ebay (or other online trade site), and its locked to a foreign provider, is it possible
to ask Apple to remove the sim lock directly? I know Apple in contract with providers, but an example:
I get an iPhone from US (as an european person). It locked for one of US providers. I can activate it (if I have original
provider's SIM or on CDMA network), but nothing else. So I get an iPod (in good case). To use this device, I must go
to US, stay there for many months, make a contract with the provider, and after many waiting, they may unlock it for
other fees (or not). As anyone can see, this is not a working way.
So if the phone is clear (were on good standing on original provider, not reported as stolen device etc.) is it possible
to request unlock directly from Apple (for fee) ?
I know there's unofficial methods to unlock the iPhone, but everyone sleep better if everything legal.

@modular747:
A maximal forum search show me: never came answer by Apple directly. Who is not work for Apple, or no have
rights to speak in the name of Apple, the answer still untrusted. As you can see, no answer had accepted
To repeat template answers only good to raise post count, nothing else.
Yes, no one put a gun to my head, and as you can see, that's a theoretical question. In EU, Apple products
are overpiced, and no reason to buy them. If they will provide acceptable prices for simple people, I will the
first who will buy (Its not a mistake by Apple, lot of taxes and stupid rights in EU)
@Carl Wolf:
US providers requiments: be a customer, present good standing for 60 past days, etc.. These are requiments,
but why not make it simple: unlock it for an extra charge, like $100. to be a customer and present good stan-
ding, it cost some $ only. If you pay more, but not a customer, they not unlock it. Of couse, they can check
the device history, and refuse the request, but they fully refuse any request without contract (I talk about simple
contract, not fixed 1 or 2 years one).

My wake-up/sleep button does not work, but the serial is out from Apple list to repair. What i do now?

The wake-up/ sleep iPhone 5 botton does not work, but the serial number is out of list to recall from Apple. The problem is so similar the described in the article in the site. I want to repair in the program, like other iPhones, how it is possible?
Thanks.

Then there isn't anything you can do about it then. Your only choice is to pay to have the device fixed or replaced. Apple is in charge of that, and as I said in the other thread, this is not Apple you are talking to, we are users like you and cannot do anything about that.

Are messages saying my account is temporarily locked genuine from Apple support

I keep receiving multiple messages saying my Apple account is temporarily locked and asking me to click to verify my account. Are these genuinely from Apple?

No. Forward them to [email protected] and then delete them.
(116703)

Hello .. how to log out from apple device wothout pc or pc with video steps

i want to log out from all Apple id on all apple device

Hello there sarmad yasin,
It sounds like you are looking for a way to sign out of all your Apple devices in one go. While this is not a function currently avaiable, you can reset your Apple ID password to prevent access to your information:
Apple ID: Changing your password - Apple Support
Follow these steps to change your Apple ID password. If you can't remember your password, follow the steps for what to do if you forget your Apple ID password.
Go to My Apple ID (appleid.apple.com).
Click “Manage your Apple ID” and sign in.
If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you're unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
Click "Password and Security".
In the "Choose a new password" section, click Change Password.
Enter your old password, then enter a new password and confirm the new password. Click Save when done.
The next time you use an Apple feature or service that uses Apple ID, you'll be asked to sign in with your new Apple ID password.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Account locked out from RD server when no session is open?

Windows 2008R2 DCs, two in one site, one in another
Windows 2008 functional level
I've had two instances in the past week where users, several hours after changing their passwords, had their accounts locked out. I used LockoutStatus to track down the DC where the event 4740/lockout happened, and then read the calling workstation
from there. In both cases, the user didn't have any active or idle session on the remote desktop server where the lock was being generated. I checked further with Process Explorer and I couldn't even find any processes running in their user context.
I would unlock the account, and in under a minute, there would be six bad password attempts (our GP setting) and the account would be locked out. I could repeat this process indefinitely.
In both instances, when I rebooted the RD VM, the issue went away and didn't return. In one case that was somewhat disruptive as it was an application server. In the second case it was a domain controller and had no user impact.
I've seen this before when a user has an orphaned RD session idle for months, or with badly behaved applications, but this seeming dissociation from any active user process is really odd.
LockoutStatus always shows the lastPasswordSet timestamp in sync, replication occurs within fifteen minutes, and repadmin shows me both the expected topology and no errors.
I'm at a total loss. What more can I check for?

Hi,
Do you have any updates?
Other than Remote Desktop sessions, please also check these things below:
Programs, services, schedule tasks, scripts, which could also store user credentials.
More information for you:
Troubleshooting Account Lockout
http://technet.microsoft.com/en-us/library/cc773155(v=WS.10).aspx
Best Regards,
Amy

HT201363 What do I do when I'm locked out from my security questions?

I can't by movies because I couldn't remember my security questions and now I'm locked out!

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I got locked out from my old Iphone before i was done replacing it

how can I unlock my old Iphone?

What do you mean you got locked out of the old phone before replacing it? Are you referring to your passcode, or something else. Could you supply more information and reword your question to better identify what is wrong? What were you doing, what appeared on the screen, what did you do?

HT4528 Was lock out from phone. I took my phone to Apple store Menlo Park NJ.They clear all my contract out. Now for me activation my phone I need my I Apple ID that I open the with it. I forgot it.

Apple store clear all my contract from my phone. when it was time to activate my I phone.It said to use my apple ID started with [email protected]. I have all my passcode in my phone. I forgot this my ID.

Try here:
https://iforgot.apple.com/appleid

Locked out of Apple ID AND lost Recovery Key for two-step verification

Hey guys,
Firstly, as the title implies, this is a double-whammy of a problem, and obviously, it is very much my fault. The reason I'm bothering to post this, however, is to find out if anyone else has had this issue and where they are at with it.
The story:
I set up two-step verification on my Apple ID about a year ago as I thought it was a good idea. I wrote the Recovery Key down as it told you to, and put it in a folder full of other important documents. In a epic mental lapse, however, I now remember later throwing out that folder, forgetting about my Recovery Key. Ya, that is my fault, I'm and idiot. Anyways...
Fast forward to a few days ago, and I all of a sudden received messages on all my devices saying that my Apple ID had been disabled for security reasons, and that I had to reset the account in order to regain access to it. Scary, but no problem, right? Well, after entering my Apple ID into iForgot.com, the first thing it asked me for was my Recovery Key. This is around the time I was banging my head against the wall in realization that I had thrown it away, but I was relieved to see the "Lost your Recovery Key?" option at the bottom of the screen. I was even more relieved to discover that I had what I needed to reset it: my current password and a trusted Apple device. The catch was that to reset it, I needed to log into my Apple ID to initiate it, which of course I couldn't do because it had been disabled, and the only way for me to disable it is, again, to enter in my Recovery Key. This effectively put me in and endless loop, without any apparent way of gaining accesses to my account. I did contact Apple about it, and I was ultimately told that the lock on my account was so tight, that not even Apple could gain access to it.
I understand that this level of security is probably the whole reason for the two-step verification in the first place, and I again concede that it was extremely foolish of me for forgetting about and discarding my Recovery Key, but a few things still don't make sense...
1. Why would they put a "Lost your Recovery Key?" link on the password recovery page when a password is needed to reset the Recovery Key itself?
2. As far as I can remember, Apple, in their briefing of how two-step verification works, did not bring up this scenario, which is probably relatively common. They DO mention that they can't help when you don't have access to two of the three necessary things for recovery, but they never brought up the apparent exception of if the account is disabled, in which case having two of the three things needed is not enough. I don't understand how they couldn't have mentioned this scenario.
3. Given the above thought, how could Apple not have some sort of special contingency for this type of situation? I profess my ignorance of how these types of systems are set up, but I would feel that there should be a special method for recovery in place if the account has been locked, and the owner is able to verify that they have the password and trusted devices.
I didn't mean to make it sound like a rant. I ADORE Apple, but this system seems like it's less than perfect.
Has anyone else ran into this issue? If so, is your situation similar to mine?
Thanks for any response!

Hey everyone.
It's been awhile, but I wanted to share with anyone who is interested some general knowledge about this issue that I have learned while communicating with Apple support. Unsurprisingly, the issue is still unresolved, and I am under the impression that it will remain that way, but I'm still trying to get in touch with one of the senior representatives I spoke with a while ago who seemed to think that there might be a solution, so I suppose there is still a chance that things could turn out for the better.
Here's the rundown:
Anytime you are unable to sign in to or access your account because of "security reasons", your account is under what is called a "DS Lockout".
A DS Lockout on an Apple ID can be triggered for a few reasons, such as when too many failed logins to the Apple ID (using an incorrect password) are attempted, or when a purchase is made that Apple believes to be fraudulent.
Under normal circumstances, a DS Lockout only lasts for 8 hours, after which the lock is lifted and access to the account by inputting the correct password is re-enabled.
This is where the catch for anybody who set up two-step verification is.
According to one of Apple's security representatives, IF you have two-step verification enabled upon being inflicted with a DS Lockout, the 8-hour lockout period is extended indefinitely as an additional security measure (a feature, I suppose). Therefore, the only way to regain access to the account is by resetting the password, as waiting for the lockout to expire is no longer an option. And of course, resetting your password, as stated by Apple, is one of the situations in which you need your Recovery Key. EVEN IF YOU KNOW WHAT THE ACCOUNT'S CURRENT PASSWORD IS, the lockout prevents you from being able to input it as a means of authentication. You MUST reset your password in order to regain access, and you MUST input your recovery key in order to reset your password.
So, that seems to be the gist of it. It does make sense, but here's my problem:
Upon setting up two-step verification, Apple does warn you of many things, but they do not make any mention of this specific scenario. Indeed, it is very much my fault for loosing my verification key, but the thing is, I’m human, I make mistakes, and I know that I will continue to do so. One of the reasons I chose to take the risk of setting up two-step verification is because Apple explicitly stated that as long as I had access to two of the three required "keys" -- my Recovery Key, my password, and at least one of my trusted Apple devices -- I would always be able to gain access to my account. In other words, as long as I didn’t screw up so bad as to loose access to two of my keys, I’d be okay. Obviously, there is a huge exception to this case that, again, is not mentioned anywhere, hence all the confusion. Had I know that it was possible that it could come down to me needing a single, specific key to regain access to my account, I probably would have opted out of two-step verification, recognizing that as a busy college student who's constantly reorganizing and dealing with tons of forms, worksheets, and other various documents, it's not as easy to hold on to a slip of paper as it might be for others. I'm hoping that at some point, Apple adds a big, red warning to the setup process which reads something like:
"In the event that your Apple ID is locked due to a detected security risk, your Recovery key will be necessary to regaining access to your account; knowing your password and/or having access to any of your trusted devices will no longer be enough."
I really do appreciate how seriously Apple takes its security, but I think that there is still room for improvement. This should start with more clearly and fully stating the conditions of its security measures, as well as having its customer support be more educated on these conditions (they themselves stated that they had never been trained on issues revolving around two-step verification). Protecting someone's private information is important, but so too is making every possible effort to ensure that customers can't easily loose access to all the content and services that they have spent much time and money building up and using.
As stated above, I'm still trying to get a hold of the Apple representative who initially assisted me, so if I have any additional updates, I'll be sure to reply to this thread. I hope that anyone who is going through the same issue, or is simply curious, finds this information to be useful.

Locked out from Apple ID

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