Locked out of Apple account, Locked out of Apple account

After trying to make a purchase with my Apple ID I was prompted to answer two questions I have no idea the answer too after answering wrong I no longer had any attempts and now am unable to purchase or contact apple in any way to resolve the problem even after talking to an illiterate computer at 23p a minute via an 0844 number due to the page to be "called within minuets" not accepting 3 different phone numbers land line and mobile! Every web page I get too requires me to enter my password again and again I feel let down by apple so much right now.

You may have tried some of this...read all of it before responding... it sounds like you may have tried all of this, but if contacting Apple doesn't work, try an Apple store.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

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Why is my Apple ID being locked out every time I go to use it? I haven't even attempted to log in for about 4 or 5 days, but today on my first attempt to do so, it said my account had been locked for security reasons. This is the third time.

I only sign in to iTunes' store about once a week or so. But during each of my last 3 attempts (on different days, several days apart) on my first attempt to enter my password and hit submit, I am immediately told that my Apple account has been locked for security reasons and it wants to take me to a page to reset my 'forgotten' password. I am using the CORRECT password.
Perhaps someone else is trying to break into my account or is mis-entering theirs but my account should not be getting locked like this. It is very frustrating to have to go through the reset password procedure each and every time I want to go into the store. It seems to me that Apple really doesn't want me to buy any more apps from them as they keep refusing me entry into my own account, each and every time I have tried to use it, for the past few weeks. I am not their best customer, but they aren't giving me much of a welcome invitation to become one, if I'm going to be treated like this.
I just bought my iPhone 4 less than 2 months ago. I paid extra money to upgrade early, just to get this phone because it was so highly recommended by everyone I spoke with in different stores (BestBuy and Verizon). I even bought the 2 year upgrade to my Apple services in case I needed to ever call them, and so far I haven't had to, yet. But I definitely will call them if this isn't straightened out.
It looks like this other user could be tracked and an email could be sent to them from Apple to let them know what they are doing - trying to sign into the wrong account, and are locking somebody else out of their own account because of their error....and to remind them of their correct information or how to get it and to write it down or save it somewhere so they don't keep on doing this.
I have seen literally DOZENS of other people in these discussions with exactly the same issue that I'm having so it is NOT an isolated incident, and it seems to be a growing problem as Apple's sales and user base continues to grow, so this problem is seriously needing to be addressed in some way, and soon, before they start losing new customers because of it. If I was still within my original 14 day return period with this phone, I would definitely be returning it and buying an Android model because of how frustrating this is to me. If my bank was doing this to me, I'd have already switched banks by now if they hadn't fixed it - just to give an example of how I feel about this.

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

HT204053 If I add a new iCloud account to my iPhone 5, will I be "locked out" because I'm using a new Apple ID to do it? Do I have to use a new Apple ID to create a new iCloud account? Want to separate calendars/contacts for 2 iPhones now using 1 iCloud a

If my husband add a new iCloud account to his iPhone 5, will he be "locked out" because he's using a new Apple ID to do it? Does he have to use a new Apple ID to create a new iCloud account? He set up his phone using my Apple ID because we didn't know any better. Now we want to separate calendars/contacts, but are afraid of the 90-day lockout.

Welcome to the Apple Support Communities
You can change the Apple ID without any problem. On his device, go to Settings > iCloud > Delete account and login with his Apple ID so he'll get his information. iCloud needs an Apple ID, so if he hasn't got one, he must create an Apple ID > http://appleid.apple.com
When you delete the iCloud account, all the information will be deleted, so I recommend you to turn off each service before deleting iCloud

My usual iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc..

My usual Apple ID/iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc.. How do I get the Apple ID I want to use working again? Help.

Hi JkeeneSoldano,
Thank you for visiting Apple Support Communities.
To regain access to your Apple ID, try to reset your password using one of these methods:
Answer your security questions. Use these steps if you know the answers to your security questions.
Use email authentication. We'll send you an email that you can use to change your password.
Use two-step verification. If you set up two-step verification, you can use it to change your password. You just need your recovery key and a trusted device.
From:
If you forgot your Apple ID password - Apple Support
If you need to use the email verification method but don't receive the reset email, see this link for more help:
If you didn't receive your verification or reset email - Apple Support
Best Regards,
Jeremy

My account is locked, i cant remember my security question, and I accidentally entered my itunes card in here instead of my other account, so can someone from apple help me out and fix my account

my account is locked, i cant remember my security question, and I accidentally entered my itunes card in here instead of my other account, so can someone from apple help me out and fix my account (and no, i dont have any rescue email address or whatsoever)
please help me because i dont to waste money for nothing

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

A month ago my iPhone was stolen, I turned on Activation Lock but it never came out BUT an hour ago somehow my apple ID was changed and someone removed from the account both iPhone and iPad and the iPad was also removely wiped. Can Apple help me somehow?

A month ago my iPhone was stolen, I turned on Activation Lock but it never came out BUT an hour ago somehow my apple ID was changed and someone removed from the account both my iPhone and iPad and the iPad was also remotely wiped. As soon as I saw it I recover the password and return the access to my iPad. But iPhone is not registered for my apple ID any longer. Can Apple help me somehow? I have all the documents and the iPhone box. Will they lock the iPhone and return me access to it. I'm sure it's been attached to another apple ID.
PS. the apple ID I'm using on the discussons is not the hacked one.

Try contacting the Apple account security team and ask: http://support.apple.com/kb/HT5699.

TS4006 My Apple iPod Touch 4th Generation was stolen if the thief signed out of my iCloud account on the device will it go away on the web map on my computer and keep me from locking it remotely?

My Apple iPod Touch 4th Generation was stolen if the thief signed out of my iCloud account on the device will it go away on the web map on my computer and keep me from locking it remotely? I was asking my grandmother who works in apple tech support at at&t but she didnt know. so im hoping somebody will come by and say yes to my question because my iPod touch is still appearing in my iCloud.com account.

Yes. If it was signed out from iCloud, it will disappear from the Devices list in Find my iPhone.

How do I fix being locked out of my account? I know My password and Apple ID

How do I fix being locked out of my account? I know My password and Apple ID

Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times.

I've been locked out of my iTunes account and Apple support say they can't reset it!

Apple seems to have a problem in which some accounts become locked and cannot be unlocked. Don’t bother responding with comment s like which i pulled form this site while tracking down my login issues:
"IT'S YOUR ACCOUNT YOUR RESPONSIBILITY IF YOUR STUPID ENOUGH TO SET UP AN ACCOUNT YOU CAN'T ACCESS THAN KICK YOUR OWN...TAIL!!! Pathetic cry babies....smh!"
This is my issue. My account has worked without an issue since I created the account 1+ years ago. Then for some reason i was prompted and i could not sign into my account. I went to iForgot site
Requested Email Verification to unlock account – I request email verification but the email does not arrive. I know my account emsil account works. I receive email every day to the email account from friends, family and even Apple (download billing receipts, and other apple notifications). I created another "test" apple id and received an email without This option does not work either because the verification email is not sent (or never arrives)
Next I went down the challenge question path. I cannot get past the enter birthdate page as it is never considers my birth date as valid entry. And yes, i know my birthdate but it is no longer accepted as a valid input.
I had a chat session with Apple support and they are aware of this type of issue but there is no process in place to fix these accounts. According to Apple Support (the person i chatted with) there is concern about protecting users identity by giving other access to your account. I personally question this response because i had account issue with other companies that mange personal date (e.g. my Bank) and the issue was resolved. Apple cannot or will not fix this issue. Without resolution i can not get to content i have purchased but have not downloaded and i can not purchases or upgrade exiting apps.
Any ideas?

Apple's primitive security scheme was very visibly embarrased by a media writer who saw two of his devices more or less wiped clean while he watched helplessly due to a social engineering crack. (not a hack, a crack)
You and a number of others have been caught between Apple's shutting down identity repair system and whatever unspecified fix. How long are you stuck? Well, they have your money already, and you consumers tend to be okay with the abuse, so they aren't in any hurry.

Locked out of my apple id for security reasons but also locked out of email linked with the account, what do i do?

stuck and i dont know what to do, can i get it unblocked using a different email?

Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support

HT201441 I bought a second hand phone from CEX and I got home to find out it's locked to someone's Apple ID .. Obviously I do not know the previous owner. So I can't ask them to remove this device from their account because I don't know them. What is the

I have a second hand iPhone 4S and it's locked to someone's Apple ID . I don't know the previous owner so I can't ask them to erase this device. So what is the sollution?

You need to return the Device for a refund, as you will not be able to re-activate it.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

How do I remove my credit card from an apple id account that I'm locked out of?

I had set up two step verification and through every fault of my own, i lost, misplaced, hid, and or burned the recovery key while at the same time forgetting which of the 10,000 passwords i commonly use. No i can not guess the Pass word and no there is no way to unlock the account. I just need to know if there is a way to remove my Credit Card that I used with the account. I also have suspicions that my account was taken over by another party, not sure.

No other party can take over your account - that's the point of 2-step verification. However as you have lost both the recovery key and the password, neither can you. You are now permanently unable to access appleid.apple.com, or to access the account on any new device. However if you had set it up to remember the devices you have you may be able to remove the credit card - I'm not sure about this. Try going to the iTunes Store in iTunes; click your name in the toolbar and choose 'My Account'. Click 'Edit' next to 'Payment details' and if you can get this far you will be able to choose 'None' as your payment option. However you will not be able to make purchases.
If you can't remove the credit card it doesn't really matter because neither you nor anyone else will ever be able to make purchases on the account again, ever.

How do get my password for my original Apple ID reset, when it keeps sending instructions to the emaill account I'm locked out of?

My Iphone start bugging me for my apple id password recently, and i would put inm and move on; then sduddenly it siad I had the wrong password.
I checked my passord book and entered it again, but it's saying it incorrect. Then when it try to reset it sends info to my @ me mail account (my apple id), but i can't access that account without the password--AARGGHHH.

If you know the answers to your security questions, you can reset the password without sending an email as explained in the first section of this article: http://support.apple.com/kb/HT5787. If you dont' know the answer to your security questions, you'll have to contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password. You'll need your serial number, which you can find in Settings>General>About.

My old Apple Id can no longer be accessed due to my original e-mail being locked out. How can I switch Apple ID's without access to the one my phone continues to use?

My old hotmail account which has my old Apple ID (which is still connected to my phone) has been locked out. I have forgot the password to my original Apple ID and a recovery cannot be sent to my old account due to me not being locked out (believe someone has hacked it). I have set up a new Apple ID with a seperate e mail adress, however I cannot use the App Store because of my phone only recognizing the original e-mail I can no longer acess. Please help.

Contact the Apple account security team for your country and ask for assistance resetting the password: Apple ID: Contacting Apple for help with Apple ID account security.

I am locked out of my account because my password includes "[" and my computer is set to spanish. In spanish that key doesn't work. How do I gejt back into my computer?

i am locked out of my account because my password includes "[" and my computer is set to spanish. In spanish that key doesn't work. How do I gejt back into my computer?

If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise*, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
 ▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.
*Note: If you've activated FileVault, this procedure doesn't apply. Follow instead the instructions on this page:
If you forget the password and FileVault is on

Locked out of Apple account, Locked out of Apple account

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