Locked out of e mail

 My e-mail has worked fine now I can not access it nor will my security questions work how do I access my e-mail. I'm a CT customer I called both ATT and Frontier neither can help I find this extremly frustrating. can anyone help 

    Hello isikhulu,
I would love to help you update your payment information!  Thanks Budone for providing the global support number for assistance!  Isikhulu you can also contact us via Facebook, Twitter @VZWSupport, email here http://bit.ly/FJncH and you may also DM me your name and mobile number as well.  Please let me know if this is resolved.  Thank you!
TominqueB_VZW
Please follow us on Twitter @VZWSupport

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