Locked out of iPhone. Can't update, access or save anything from my phone.

Question

I was never able to access the cloud becuase of another problem where Apple seems to think I'm using an old email as my apple id. (i'm using gmail these days, and the old email- the one I don't use anymore was for comcast) and I kept getting alerts whenever I tried to use it: texting, net surfing, apps- would be interrupted. The message was of the old email address, and then it would ask for my password. I use the new email for buying things on itunes and what-not, so I would just ignore the alerts involving the comcast email.
To sign into the cloud, it ALWAYS wanted to use my comcast email. So I couldn't get into the cloud. So I was never able to back up my iphone/ save my pictures and videos.
The new update has been out for a few weeks now and I finally get around to updating my phone. (plug my phone into my macbook, itunes up and running) It gets through all the other processes pretty normal. Then a popup on my computer says that it cannot finish the update because of a lack of space. I delete a few albums, make space and try again. Now the screen- when not turned off- is stuck with an icon of the itunes note, and the image of the cord indicating that it is plugged in I suppose. My itunes on my computer is giving me only one option: Restore iPhone. (There's another button that says 'Check for update' but it's not clickable) It also tells me that my software is up to date.
Still, I can't do anything with the phone. Nobody can call me either, it goes straight to voicemail. Aside from deleting everything I've ever had for two years on that phone, HOW do I just use my phone?
Also: I was able to access and start up iCloud account AFTER all of this went down. Previously, because I couldn't get into it, I just didn't bother with it. When I asked a friend for help, they were able to set all that up for me, but the problem with the phone remains, so even though it's finally up and running, I can't access my photos etc to stream.

Answer 1

    Hello isikhulu,
I would love to help you update your payment information!  Thanks Budone for providing the global support number for assistance!  Isikhulu you can also contact us via Facebook, Twitter @VZWSupport, email here http://bit.ly/FJncH and you may also DM me your name and mobile number as well.  Please let me know if this is resolved.  Thank you!
TominqueB_VZW
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