Locked out of my iphone, please help
So I plugged my daughters iPhone into my iMac and restored my iPhones backup by mistake. The backup that was restored is very old and I have no idea what the passcode is. When I try to restore one of my daughter's backups i receive a message "Go to iCloud Settings on your iPhone and turn off Find My iPhone before restoring your iPhone." Obviously I can't access the phone to disable find my phone so i logged into icloud.com but the only device in there is my existing phone. So I am in the situation where I cannot turn off find my phone for my daughters phone and are locked out without being able to restore.
Any suggestions or advice would be greatly appreciated.
Force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808
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The search box on top-right of this page is your true friend, and the public Knowledge Base too: -
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If you have not sync'd your device to your Mac then you will have to force the phone into recovery mode and restore as a new device. Read the information in this link and follow the instructions to recover the phone:
http://support.apple.com/kb/HT1808
Hope this helps!
Cheers,
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Welcome to Apple Support Communities.
It sounds like you’re describing two issues, the first issue is related to the Zoom accessibility feature and the second issue is related to the device being disabled.
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