Locked out of my purchased music (authorization question)

So I recently changed from XP Home to XP Pro so of course I reformatted cuz I wanted to start fresh. not before backing up all my music files of course. Well i got my computer reloaded w/ everything and installed itunes and dumped all my music back into itunes.....only to get a message that said that ive authorized more than 5 computers already when this is the only computer i own....do i hafta purchase all that music again?

I answered my own question but actually using the search funtion in the fourms, maybe next time I shouldnt hit the panic button so fast

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TS4062 How do I get music on iPhone w/out downloading from Cloud? Error "sync will resume when "computer" is available." Tried syncing music w/ cord, w/out cord; only purchased music, only a few songs. Restarted devices & both are updated w/ latest softwa

How do I get music onto my iPhone without having to download it from the Cloud? My iPhone gives the error "sync will resume when "computer" is available" on the final step of synching. The computer says "waiting for changes to be applied" but the phone doesn't have the two little sync arrows anymore. Seems it will stay like that for hours if I don't cancel it. I've tried syncing the songs with the cord & without the cord; using only purchased music or only a few songs. I've restarted both devices & both are updated with the latest software. My phone says it hasn't synced in 5 months, even though I've tried. WiFi is working. I've tried checking and unchecking the box in iTunes. I've turned Windows Firewall on/off. Ran the diagnostics in iTunes. Nothing seems to work. Help!

Hello Megurine Lockhart,
I would recommend re syncing the music to the phone from iTunes by unchecking the sync music checkbox in iTunes, sync, then re check it and sync again.
For reference this is what I mean:
Syncing music
Connect your iPod to your computer and open iTunes.
Select your your iPod in the Devices section on the left side of the iTunes window.
In the main iTunes browser window, select Music.
Select the option to Sync Music. You may also select "Include Music videos" if you would like to sync Music videos to a device.
From: iTunes: Syncing media content to iPod
http://support.apple.com/kb/ht1351
The article references an iPod but its the same for an iPhone.
All the best,
Sterling

Purchased music / Authorization?

Even though music from the iTunes Store is now provided in DRM-less 256-bit AAC files, is it still the case that these files can only be played on iTunes software that includes the same authorized account that purchased the song?
Let's say I manually copy a .m4a file that I've downloaded from the iTunes Store to a thumb drive. I then take that thumb drive to a friend's house. He fires up iTunes and tells it to add that file to his Library. Will the dialog box pop up saying that I need to use one of my five authorizations on his laptop before it will play? If I do use one, can I then deauthorize his laptop once he's heard it?
TIA.

Here's what the iTunes help has to say about DRM:
Usage rights for iTunes Store purchases
Many of the items you purchase from the iTunes Store are protected by Digital Rights Management (DRM). These protected purchases can be:
Played on up to five authorized computers
Synced with your iPod, iPhone, or iPad
Synced with or streamed to your Apple TV
All songs offered by the iTunes Store now come without DRM protection. These DRM-free songs, called iTunes Plus, have no usage restrictions and feature high-quality 256 kbps AAC encoding.
If you already have iTunes Store purchases that are now available as iTunes Plus downloads, you may upgrade your existing purchases. To do so, visit the iTunes Store and follow the onscreen instructions.
Songs are a subset of iTunes Store items. The wording of the above seems to mean that while there are still a number of items one can purchase from the iTunes Store that have DRM, all songs do not. Furthermore, since songs do not have DRM, they are not subject to the "5 authorized computers" restriction.
My interest isn't in buying songs from the iTunes Store and giving them to friends. In fact, I've never purchased anything from the iTunes Store, which is why I'm not clear on what the limitations are and are not.
Rather, it's to understand how easy/complicated it is to move .m4a files from a friend's laptop that's being retired to her new iMac. In my world, where all my .mp3 files have been ripped from my CDs, it would simply be a matter of copying the file structure I use and then adding the root folder to the Library on the iMac. The issue of authorization would never come up.
The quoted help text above suggests this is now the case with songs from the iTunes Store (but not other, still-protected content). That's what I'm trying to verify.

Locked out of pre purchased downloads

No where in the agreement does it state that I have to have money in my account in order to recieve pre-purchase books and tv programs from iTunes.
I paid for books via Audible.com but when I went to download them Itunes stated there was a problem with my credit card. But I paid for the Audible books a number of months ago, and I also paid for the season passes on my itunes. It is paid for! I looked up the iTunes agreement and nothing in it states that all purchase items are ransomed until my credit card is available.
Hello what is this!!!!

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. Note, however, that you aren't normally charged for a pre-order until the item is actually available, so if these pre-orders just now became available, that may be why you are now encountering difficulties if your card is no longer valid.
Regards.

TS2446 Locked out for 8 hours incorrect security questions

How to change security questions when you don't know the answers?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT5312 locked out because of security questions

I am trying to download songs from itunes...I am locked out because I forgot my security question answers. Any advice?

You need to contact Apple, either through the link in that article or by phoning them.
(77275)

How to sync purchased music from an iPhone without SIM card?

Hello,
I have an iPhone 3GS, which I used, till I got a new iPhone 4.
Meanwhile it was working for my girlfriend as "iPodtouch". Yesterday I was able to have my cellular network provider to remove the sim lock, so that the iPhone 3GS is now again able to be used as cell phone.
Meanwhile my girlfriend purchased music at iTunes. I want to sync the iPhone 3GS to iTunes, but it always say "no sim card installed" The only way wold be to go thru the lock free procedure to sync, but that will delete all content on that phone. (including the purchased music)
My question now is:
How can I sync an iPhone 3GS to iTunes, without the SIM card installed?
Thank you for your trouble.
Henning

Open itunes.
Connect iphone.
Look at the top of your computer screen for the word "File" . Click it.
Then click "Transfer Purchases"

HT2736 Unable to figure ou ho to purchase music by usng redeemed iTunes gift card. Help!

Hi, I've redeemed m iTunes gift voucher but can't figure out how to purchase music by using that voucher. Every time I r the download I get asked to verify credit card details. What am I doing wrong?

If you just changed your accounting details, you will be asked that.

TS1702 Account locked out

Locked out account due to answering security questions wrong

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I am attempting to make my first purchase in the App store, yet it is asking me security questions I know I didn't enable and I keep getting locked out of my account despite resetting everything.

This usually wouldn't pose to be a problem, but I am a college freshman and I just redeemed my $100 giftcard to the app store. I am beyond frustrated and don't know what to do.
It is my first time making a purchase off of this Mac with this account, so it is asking me two security questions. It keeps asking me who my favorite and least favorite teachers were. I know for a fact that these are not the security questions I enabled, so I went in to change them again and logged out of everything. I logged back in and I was getting the same thing from the App store -- it was asking me questions I didn't enable. I've been locked out of my account for eight hours twice and all of my Mac's information is at home and not easily accessable to me, so I don't want to have to call and be asked for information I do not have.
What do I do? I need some crucial apps for classes that start in less than fourty-eight hours from now?
I have changed my appleID's information three times now: passwords, rescue email, and of course, my security questions. I am at my wits end and not pleased that I will possibly be losing $100!

You've been hitten by Apple's recent SNAFU. I fear you are SoL until their pending investigation fiasco is over with.

HT204088 Why is itunes asking security questions that were never asked in my set up? I am trying to purchase for the first time and now I am locked out. Not Happy. grrr

I have set my itunes account up and now I want to make a purchase, however Itunes wants me to answer security questions, these questions are not the same questions that I answered while setting up my account therefore I have no answers and now i am locked out. I am extremely frusturated. HELP!!!

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88522)

HT5312 It is asking for security question answers which I have never done and I have bought a lot of music from my I tunes account, now I am locked out and this is beyond annoying at this point since I have done it the same way 100+ times and it states ne

For the first time it asked me to answer security questions which I have never done before and now I am locked out, please help me get back into my itunes account so I can buy songs

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I'm trying to set up an iPad for work and the apple id I was trying to use came back expired. I set a new password and then it said it was invalid. Now I'm locked out for too many tries answering security questions that I don't remember setting up. Help!

I seem to be stuck in apple ID ****. First the password was expired only two minutes after I finished setting up the account and then the new password was invalid. I don't know what to try next but this is making me crazy. And I'm locked out for eight hours for too many attempts at answering questions that I never set up in the first place. I don't know what gives but something is way off. I need to set up this iPad for work but I can't get past the login.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. Some glitch occured and you have to restore/erse the iPod. Y will have to restore from an existing backup if y ohave one.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I've forgotten one of my answes to the "security questions" now I am locked out of my account. All I wanted to do was buy an album and now I am "locked out" how do I get Itunes to let me buy this album?

I am not a ferquent user of Apple aside to download music on to my Ipod touch and I am not overly pleased with it. All I wish to do is download and ablum and cannot remeber the answers to one of my security questions.*seeing as I rarely use it* now I am locked out of my account and all and all very annoyed. how do I become unlocked and change my security questions so that I may download this album and stop using Itunes all in all.

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

Purchased music saga across multiple devices!! Oh and greyed out iTunes tracks!!

Ok, this has been bugging me for a while now! This post spans many common questions regarding the iTunes store, purchased music held within iCloud and how that purchased music relates to multiple iOS devices. I cannot work out how this is all supposed to fit together and I honestly believe there is some fundamental issues with either my account or the system as a whole. To explain I am going to use my iPhone 6 and my iPad Air 2nd generation to show you the current situation.
Ok, below is my iTunes store music purchases, as viewed in iTunes on my Mac Mini. 31 albums in total, some may not be full albums as it may have been a single that I bought from an album.
Ok, both my iPhone and iPad are set to "Manually manage music and videos" in iTunes and all music has been deleted from them both via Settings > General > Usage > Manage Storage. There is ZERO music held on either device, neither manually moved there from iTunes or downloaded to the devices from my purchases in the cloud (the 31 albums above).
Ok, within Settings > Music on both devices, "Show All Music" is off. This should mean that if I go into the Music app on both devices, my device should show no content. My understanding is correct about this yes? Here is the result on each device.
iPad: This is to be expected
iPhone: Something is wrong here (8 albums showing in total)
None of the above can be swiped left to delete and all play while in airplane mode so they ARE stored locally! They may have been synced to the iPhone in the past via iTunes, however now they should not be there.
The questions here: Why are they on my iPhone? Why has the first album been split (if I add it manually to my iPad using iTunes then it goes on as one album)?
More importantly, how do I get rid of them? They don't show as present in iTunes when connected, they don't show in "Manage Storage" and I can't swipe left to delete.
Moving on! I will now turn on "Show All Music" on my iPad. I expect now to see all music purchased from the iTunes store, i.e. the 31 album's.
Nope! I now see 29 albums and 1 of those will be the split album so 28 in total. Where is the other 3 shown in iTunes purchases? Hang on, see below the first album? Professor Green! I bought that from iTunes come to think of it but it doesn't show as one of my 31 albums! The same can be said for the other 21 albums that now appear! 8 that seem to be stuck and 21 more when "Show All Music" is turned on. The 31 albums showing in my iTunes as purchases are nowhere to be seen!!
Also worth noting is that Cream Club Anthems 2012 is also split into 2 albums on my iPad displaying whats in iCloud so not just on the music that seems to be stuck on my iPhone. Sigh!
Ok, on my iPhone, when I turn on "Show All Music" i get the exact same 29 albums as shown above on my iPad.
So 2 issues based on this! My purchases in the cloud are not complete and have split one album, this is proved by my iPad showing no content when "Show All Music" is turned off. Second is that when I turn that setting off on my iPhone, I am left with albums on my device, despite all music being deleted and one of the "sticky" albums is split into 2 albums.
I will throw this one in too. "Show All Music" set to off and all music deleted by iTunes and swiping left on my iPhone. Connect to iTunes and have a look what is on my device! What the **** is all this crap? Can't be deleted and definitely not present on the device!
Not good enough Apple. I have seen multiple threads with people asking questions relating to all the above and no one has given a comprehensive answer as to why this happens! I use Apple products exclusively now as everything is supposed to fit together seemlessly. As you can see from above, it just doesn't!

I am assuming someone at Apple has seen this as today all my music shows with "Show All Music" selected. However, the split album is still split and when I turn off the aforementioned setting the 8 albums still show.
It's reminding me of the old Windows Media Player days!

Locked out of my purchased music (authorization question)

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