Locked out; What do i do?

i got locked out of my phone. My phone told me to connect to Itunes and i did that but a pop up come on the itunes and it said unlock your iphone but it is locked out. What do i do?

Options for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)

Similar Messages

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    Is it asking for your Apple ID password or the passcode to unlock the phone?
    If it's asking for your passode, use the steps in this article: http://support.apple.com/kb/ht1212

  • HT4097 I did a reset on my iPad now it will not accept my pass ode and I'm locked out what can I do

    I did a restore on my iPad I was trying to take a screen shot but did something wrong I was following a manual app anyway it turned out I preformed a reset by pushing the off button and front control button together as a result it re set it self and now it won't accept my passcode and I'm locked out what can I do can't get to apple shop as on holiday in austria

    If you can't unlock the device because it will not accept the passcode, there is only one thing you can do.
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    Instructions can be found here.
    http://support.apple.com/kb/ht1212
    You may have to use recovery mode if that didn't work.
    http://support.apple.com/kb/ht4097
    BUT .... Just for the heck of it, reboot the device before you resort to restoring and see if ithe passcode will work.
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  • I have set a passcode and forgotten it and now i am locked out what can i do ?

    i have set  a passcode and now have forgotten it and am locked out what can i do

    Lisa,
    You'll need to connect the touch to your iTunes library in Recovery Mode and restore it to factory settings.  See this article for help on getting your iPod touch into Recovery Mode.
    http://support.apple.com/kb/ht1808
    B-rock

  • Forgot password on 5th generation iPod touch and I'm locked out. what should i do now

    I am locked out of my ipod touch. I forgot my password and everytime I try a new one it locks me out for longer. I tried to reset it through itunes, but it said it cant because I need to enter the password. What should I do next?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
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                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • My kids have set a passcode on my phone and im locked out. what do i do?

    my kids have got hold of my iphone 4 and set a passcode and now im locked out, i have tried umptine times to unlock it and now my iphone is disabled, i have tried connecting it with my itunes and it says it needs the passcode to continue. what do i do?

    Restore the phone from backup on the last computer your phone synced with, and this will remove the passcode http://support.apple.com/kb/HT1414. If you do not have access to the last computer the phone synced with, you will have to force the phone into recovery mode & restore as a new device http://support.apple.com/kb/HT1808

  • TS2446 I can not remember my security question answers so I have been locked out what do I do?

    I can not remember the answers to my security questions so I have been locked out. They wanted me to answer them because I am using a new computer.

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • We forgot our access code and now are locked out, what should we do?  Thank you

    Our ipad locked us out (to many passcode tries, only four) and now wants us to log into itunes, but nothing happens and  now I do not know whant to do. Any help would be greatly appreciated.
    Feeling like it looks outsided, burried in snow.   Adam

    If you have forgotten the passcode, then the only way to recover is to restore to the factory settings, which will wipe everything from the iPad. So anything that was not transferred to your computer or backed up will be lost.
    Did you actually have a passcode set? Some folks have run into issues with MS Exchange passcodes becoming the iOS devices passcodes.

  • My daughter forgot her password and is locked out what to do to open it

    how do you get back in after you forget your password

    Do as the manual says and restore the ipopd.  If you are unable to restore, then type "unable to restore" into the search bar at the top of this page by Support and read the resulting help article.

  • HT5140 I locked my phone in a different language and deleted the language of of my keyboard and am now locked out what are my options?

    Please help

    You have no choice but to force the phone into recovery mode, as described here, & restore it as a "new" device:
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  • I can't remember my admin password for one of my iMacs.  I'm locked out!  What are my options?

    I can't remember my admin password for one of my iMacs.  I'm locked out!  What are my options?

    Resetting an account password

  • I am locked out of my ipod mini.  i have a new apple password and new apple user id.  what more do i need to do?

    i am locked out of my apple ipad mini.  i have reset the apple user id and password through the computer.   what do i do next?

    Sign out of old Apple ID and sign in with new.
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  • What is the difference between the passcode on my iPhone 5 and a password?  I am locked out of my phone.

    What is the difference between the passcode on my iPhone 5 and a password?  I am locked out of my phone.

    Not entirely sure what you are asking, but a passcode to unlock an iOS device is normally 4 digits long (so is a 4 digit code), though you can make it alphanumeric and longer (so effectively becomes a password).
    If you don't know the passcode to unlock your phone or it's showing the disabled screen then there are instructions on this page for how to reset a device : http://support.apple.com/kb/HT1212 - you should then be able to restore/resync your content to it.

  • I am locked out of my phone. Asking for a google user name and password?  I don't know what it is!

    I am locked out of my phone. Asking for a google user name and password?  I don't know what it is!

    http://techobar.blogspot.com/2012/11/unlocking-lock-pattern-after-too-many.html
    Or this site.
    http://about-google-android.blogspot.com/2013/04/how-to-unlock-android-phone-when-forgot.html

  • I was told to create a password for my itunes backup, which i did.  Now its telling me my passwords is incorrect.  I dont know what to do because i am locked out of my phone and don't remember its password.

    I forgot the password to unlock my phone.  I read online to go to itunes and create an encrypted password for my backup and then sync my phone and then restore it.  But now, when i try to enter my passcode into itunes to backup, it tells me it is incorrect.  I don't know what to do..  I am locked out of my phone and my itunes backup.  please help me

    The backup encryption passcode has nothing to do with locking a user out of their backup.
    If the encryption passcode has been forgotten, nothing can be done.  There is no reset for the encryption passcode.
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