Locked wifi requiring email and password to connect

I'm on site at a customer location (very large) and they give me access. No problem with my laptop, but the Ipad will not join. I need to enter my email address plus their password. I'm on wifi, choose network and then when I click it only asks for the password. I enter it and click join, it then says unable to join network. I need to somehow enter my email address plus the password to join. Any ideas how to fix this? I've even looked at the manual proxy settings to enter my email and password there. Nothing has worked so far.

None of this will help....
1. Some orgs. ( like where I used to work) simply do not want pads on their system. They can tell device type, and they may simply be blocking the pad.
2. On my pad in that kind of logon situation, usually a windows will spawn, giving me the fields to I put to get the access. Is this happening?
3. If they have a log on screen written in flash, it will never appear on the pad.
You are likely not the first iPad they have had to deal with, the shortest way to resolution may be to ask your host to give his it guys a call.   If there is a way, they will know.

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I updated my iphone4 when i updated it require the previous owner of iclouds email and password but i didn't know him because i purchased it as second hand plz help me how i can rid from it :((((((((((((((((((((

i updated my iphone4 when i updated it require the previous owner of iclouds email and password but i didn't know him because i purchased it as second hand plz help me how i can rid from it :((((((((((((((((((((

Welcome to the Apple community Fazypk.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

My iphone 5 require activation and i have connected with wifi but it is unable to activate

my iphone 5 require activation and i have connected with wifi but it is unable to activate

It needs a SIM card installed.

I have a new email and password for Icloud and cant sign in Ivloud accounts. It say connection error on my laptop. Had it before on my laptop.

aI have a new email and password for my Icloud account and have a HP Pavillon laptop. Cnt sign into Icloud/ It says connection error! I had Icloud on my HP Pavillon before.

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

I forgot my email and password to Icloud lock my Iphone and I did not enter him what is the solution I hope to answer iPhone 5s, iOS 7.1

I forgot my email and password to Icloud lock my Iphone and I did not enter him what is the solution I hope to answer
iPhone 5s, iOS 7.1
<Personal Information Edited by Host>

Reset or recover your Apple ID and/or password:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

The Facebook app won't let me sign on with my account. I can sign on to another account just fine. Will not let me sign on through Safari or Google either. When I put in email and password it goes right back to the log in page. Help?

On my iPhone 4, the Facebook app won't let me sign on with my account. I can sign on to another account just fine. The first time I sign on with the FB app it goes to the news feed page, says loading, and then flipps between loading and connection error. If I close out of that and try to sign in again it locks up on the logging in page. From Safari or google it goes to the log in page, after entering my email and password it goes right back to the log in page. I have tried resetting my phone, deleting and re-installing the app and everything else I can think of. Since I can log onto another account on my phone it can't be the app, any ideas would be greatly appreciated! Thanks

Sounds like a hard reset is in order...

I just restored my phone, however I have to sign into icloud and the phone is set to the previous owner's email and password. I am unable to get in contact with them. What can I do?

I just restored my phone, however I have to sign into icloud and the phone is set to the previous owner's email and password. I am unable to get in contact with them. What can I do?
Please help!

Hello codyfromseminole,
After reviewing your post, I believe your device is under Activaltion Lock. The following article will provide you with more information about the feature:
iCloud: Activation Lock
With iOS 7 or later, Find My iPhone includes a feature called Activation Lock, which is turned on automatically when you set up Find My iPhone. Activation Lock makes it harder for anyone to use or sell your iPhone, iPad, or iPod touch if it’s ever lost or stolen.
With Activation Lock, your Apple ID and password are required before anyone can:
Turn off Find My iPhone on your device
Sign out of iCloud on your device
Erase and reactivate your device
Important: Make sure to remember your Apple ID and password, and that your password is unique and secure—someone else shouldn’t be able to guess it. For more information, see the Apple Support article Security and your Apple ID.
If you want to give away or sell your device, be sure to erase your content and settings (in Settings > General > Reset > Erase All Content and Settings). When you erase your content, Find My iPhone and Activation Lock are also turned off.
If you no longer have the device, follow the instructions to remove a device you no longer have. For more information, see the Apple Support article What to do before selling or giving away your iPhone, iPad, or iPod touch.
For more information about Activation Lock, see the Apple Support article Find My iPhone Activation Lock in iOS 7.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

How can I get the computer to recognize my email and password? I have an exchange on my printer.

HP D110 series. Windows 7 -64-bit. My printer was exchanged for the same model and I can not get connectivity to the computer.
My email and password are not accepted. What do I do to connect?
{Personal Information Removed}

hi Darryn
Hope you are doing well and sorry to learn that you are having this issue.
Taking into consideration the security of your data and your own, every time that email is reset is locked for 6 months.
I see how that can an inconvinience in your situation but remember the purpose of that in my modest opinion is to protect data that is send to you and you to that email to print, A good example.
You changed the email a week ago told your relatives and they forgot and they sent information confidetial or private information met to you but I choose the email you had last week and I get a hold of this information.
This is why I think HP make the decision of Automaticly locking the old email as soon is changed.
What you can do to keep it as close as you can you from the one that you had previously is to add a number or another lettter to the old one and communicate the changes to your allowed senders.
Hope this gives you a good explanation and an alternative;
RobertoR
▼
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

I bought a second hand ipod 5 and the original owner forgot the email and password and i can't restore the ipod and it says i need the original apple ID but i dont know it could anyone help me??

i bought a second hand ipod 5 and the original owner forgot the email and password and i can't restore the ipod and it says i need the original apple ID but i dont know it could anyone help me??

If you can access the device: Tap Settings -> General -> Reset -> Erase All Content and Settings.
If you can't do that then you need to Restore it as New:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
You can also try using DFU mode:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Got this iphone from my Ghananian friend.He forgot the email and password used to active the 4s iphone currently running on iOS 7.He did a restore using iTunes and now needs to be activated.Any idea?

Got this iphone from my Ghananian friend.He forgot the email and password used to active the 4s iphone currently running on iOS 7.He did a restore using iTunes and now needs to be activated.Any idea?

The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
There is No workaround.

How can I change my iCloud email and password?

How can I change my iCloud email and password ? My iCloud password can't open my iCloud account any more

You can change your email address and password at
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Use the links:
Manage your Apple ID
or
Reset your password
But that requires, that you know your current password, or have set up an rescue email, or know the answers to the security questions. (http://support.apple.com/kb/HT5312)
If you cannot provide these, you will need to contact AppleSupport for help:
only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone umbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form:https://ssl.apple.com/emea/support/itunes/contact.html

Apple TV does not recognize my Apple account username (email) and password, but ITunes, my iPad and iPhone does. I have rest my password three times, same results. Also, ATV says my computer is not authorized, but I-Tunes says it is.

Apple TV does not recognize my Apple account username (email) and password, but iTunes, my iPad and iPhone does. I have rest my password three times, same results.
ATV says my computer is not authorized, but i-Tunes says it is.
I have i-Tunes open on my computer and have entered i-Tunes store, ATV says it can't access the store. Both on the same network!
I am so frustrated with this system! All these problems with Apple TV are not the end but the beginning.
In i-Tunes, songs are lost when they have not been moved. I lose whole albums I have ripped from CDs to iTunes
An audiobook book in two files are in the library but only one file is recognized by iTunes when I try to play it or transfer it to my iPhone

I Am having the same issue. Ie on the password issue.
I Am using a Macpro though.
i Have had no issues with the setup until recently.
However I think the hard drive is starting to fail as it keeps on losing the wireless connection and gas been stuttering a lot on playback.

My dad bought an ipad 2 of my uncle for cheap since its a little broken but i tried to earse the ipad so all the password and thing from my uncle go away but i was stuck on the activation when i need an email and password but my uncle cant remember it

My dad bought an ipad 2 of my uncle for cheap since its a little broken but i tried to earse the ipad so all the password and thing from my uncle go away but i was stuck on the activation when i need an email and password but my uncle cant remember it because he has medical problems and he does not remember the email since he has alot of emails he thinks he remembers the password since he always keep the same password. So does anyone know what i can do because the ipad is locked and my parents are like very mad at me xD

http://support.apple.com/kb/PH13695
Activation Lock cannot be bypassed, you will have to recover the email and password used to activate it.

Hi, I bought a second hand iphone 4s and seller has blocked it and reset it know the iphone is asking for a email and password that the seller was using, I can't contact him know and i'm left with an Iphone that is useless, can you help ma please?

hi, I bought a second hand iphone 4s and seller has blocked it and reset it know the iphone is asking for a email and password that the seller was using, I can't contact him know and i'm left with an Iphone that is useless, can you help ma please?

Sorry, there is nothing you can do until the device is removed from the sellers Apple ID.
Without that, your device can't be used, check these articles:
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account

HT5824 I have an old iPhone4 that I want to clear...trying to find the email and password attached to it.the phone has been sent to a person in Washington state...how do I unlock and clear it from here?

I have given an old iphone4 to a friend in need. It is in her possession. I am trying to unlock...when I go to find my it under my devices it is not included to unlock it. In the meantime she cannot clear it without my clearing it...she went into an apple store and was told I have to clear it, I talked to verizon...they said she may have to mail it back to me...as I cannot seem to connect it with the right email.and password. What can I do?

The "If you no longer have your iOS device" section of What to do before selling or giving away your iPhone, iPad, or iPod touch may help.

Locked wifi requiring email and password to connect

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