Log and Transfer ejecting internal drive

I am using Log and Transfer to import AVCHD data to FCP sessions. The AVCHD files are stored in folders in an internal data drive on my MacPro.
I shoot to an SDHC card, after each shoot the entire contents is copied to the internal data drive of the MacPro. Each session is placed in a separate folder.
When I Log and Transfer, and then 'eject volume' from the Log and Transfer window, the Internal Drive ejects from the MacPro. I must go into Disc Utility to Remount the drive.
Any thoughts as to why this has started to happen since upgrading to 10.6??

Thanks for the quick response!
No, because the program seems to be stuck on loading the same content over and over. Even after I've ejected the drive and remounted it.
Where is the info stored for Log and Transfer? Is there a way to purge the cache?
FCP seems to view this one drive (the one that has about 800gb of AVCHD) as an SD card. When I bring content in from another internal drive that has AVCHD on it, there is no issue.
Unfortunately, 98% of our AVCHD content is on the drive in question, so I need to find a way to resolve it.
Are there any known issues with AVCHD and Snow Leopard?
Thanks

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  • Working with AVCHD: Log and Transfer FAQs

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    Working with AVCHD: Log and Transfer FAQs
    Log and Transfer was introduced to the product chain in Final Cut Express 4, and is the program's process for ingesting files in the AVCHD format utilizing MPEG-4 AVC/H.264 video coding and either Dolby AC-3 or uncompressed linear PCM audio coding. The most frequently observed problems relating to the Log and Transfer process are generally quite easily addressed.
    What should I know before attempting to ingest my footage?
    The following facts regarding the Log and Transfer process were adapted from the [Apple Knowledge Base article|http://support.apple.com/kb/TA24840?viewlocale=en_US] on transferring AVCHD in Final Cut Pro 6.0.1 but still hold true for the current version of FCE:
    AVCHD support is available only on Intel-based Macintosh computers.
    AVCHD camcorders typically connect to computers via USB 2.0, not FireWire.
    DVD-based AVCHD camcorders are not supported in Mac OS X 10.4 or earlier.
    Standard definition video recorded with AVCHD camcorders cannot be accessed in the Log and Transfer window. SD and HD clips should not be mixed on the same HDD.
    Preview of AVCHD video in the Log and Transfer window is limited to 1x forward playback. Scrubbing the playhead does not update the video in the Preview area until you stop scrubbing.
    When you choose to transfer AVCHD audio in the Logging area, audio is automatically mixed down to stereo.
    AVCHD footage is not ingested natively but is transcoded to the Apple Intermediate Codec.
    Apple Intermediate Codec files are significantly larger than the original AVCHD files. FCE does not estimate the size of a transcoded AVCHD file before ingesting, so it is possible to exceed the available space on your capture disk during transfer. Before ingesting, keep in mind that the disk space required is about ten times greater than the size of the native AVCHD file.
    Which specific formats can be ingested by Log and Transfer?
    Only AVCHD footage can be ingested through the Log and Transfer process. Other formats and variants such as AVCHD Lite are not supported. All video should be recorded in a frame size of either 1440x1080 or 1920x1080 and a frame rate of 25 or 29.97 frames per second. Audio recorded on AVCHD camcorders is generally at a rate of 48kHz. If your camera shoots in a format that does not comply with one of these setups then it is most likely not supported by the application and is not guaranteed to work correctly.
    Which Easy Setup preset should I select before ingesting my footage?
    It is extremely important to select the preset that matches your media before you attempt to ingest via Log and Transfer. There is only one Easy Setup preset that matches the frame size and rate of your footage. If you intend to ingest AVCHD clips through Log and Transfer you will first need to select one of the following presets:
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    AVCHD-Apple Intermediate Codec 1440x1080i60
    AVCHD-Apple Intermediate Codec 1920x1080i50
    AVCHD-Apple Intermediate Codec 1920x1080i60
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    Why don't my clips appear when I open the Log and Transfer window?
    Make sure your camcorder records AVCHD in a format supported by FCE4. It should be connected to one of your computer's USB ports (never connect it to an external hard drive or other external device such as your keyboard or a USB hub), powered on, and set to video playback mode.
    If the camcorder +does not+ mount on your Desktop your USB port or cable may be malfunctioning. Try plugging it in to another port or using a different USB cable to see if it makes a difference.
    If the camcorder does mount on your Desktop but the clips do not appear in the Log and Transfer window you will need to point the program to the directory that contains your media.
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    I would like to keep a working backup of my original clips so that I can delete them off the camcorder's internal memory. How should I do this?
    There are two main ways to keep a backup of your clips. The first is to ingest every clip on your camcorder through the Log and Transfer process, and store the Apple Intermediate Codec files the application creates in an easily accessible place such as an external FireWire drive. The advantage of this method is that you have the ability to open back up old editing projects, reconnect the media as necessary, and keep going as if you'd never left. However, due to the large amount of space AIC takes up (usually somewhere in the vicinity of 41-50GB an hour when transcoded from AVCHD), this is not always feasible.
    Another often preferable approach is to copy over the root directory in which your clips are stored (usually named "PRIVATE" or "AVCHD") from the camcorder to your computer or an external drive. As long as you maintain the original file structure, you will be able to ingest your clips again at a later date using the "Add Folder" process detailed above to navigate to their new location.
    My clips appear, but when I attempt to ingest a red exclamation point appears and the window displays the message "Error: No Data"
    This is one of the most common problems that users experience when trying to ingest their media through the Log and Transfer process. Luckily, it also has one of the easiest solutions.
    In the Log and Transfer window, click on the gear icon in the top right and select "Preferences" in the contextual menu that appears.
    Make sure the video is set to transcode to the Apple Intermediate Codec and the audio is set to Plain Stereo.
    After doing so, hit OK and try to ingest again.
    I am experiencing a problem that is not covered in this tip or the solutions here do not work.
    The best thing to do at this point would be to trash your preferences and start a new topic in the [FCE Forum|http://discussions.apple.com/forum.jspa?forumID=936&start=0] with a detailed description of your problem. Check out the user tip on [Basic Troubleshooting in Final Cut Express|http://discussions.apple.com/thread.jspa?threadID=2662419] for more information.
    This is the 1st version of this tip. It was submitted on December 03, 2010 by skalicki`.
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    Working with AVCHD: Log and Transfer FAQs
    Log and Transfer was introduced to the product chain in Final Cut Express 4, and is the program's process for ingesting files in the AVCHD format utilizing MPEG-4 AVC/H.264 video coding and either Dolby AC-3 or uncompressed linear PCM audio coding. The most frequently observed problems relating to the Log and Transfer process are generally quite easily addressed.
    What should I know before attempting to ingest my footage?
    The following facts regarding the Log and Transfer process were adapted from the [Apple Knowledge Base article|http://support.apple.com/kb/TA24840?viewlocale=en_US] on transferring AVCHD in Final Cut Pro 6.0.1 but still hold true for the current version of FCE:
    AVCHD support is available only on Intel-based Macintosh computers.
    AVCHD camcorders typically connect to computers via USB 2.0, not FireWire.
    DVD-based AVCHD camcorders are not supported in Mac OS X 10.4 or earlier.
    Standard definition video recorded with AVCHD camcorders cannot be accessed in the Log and Transfer window. SD and HD clips should not be mixed on the same HDD.
    Preview of AVCHD video in the Log and Transfer window is limited to 1x forward playback. Scrubbing the playhead does not update the video in the Preview area until you stop scrubbing.
    When you choose to transfer AVCHD audio in the Logging area, audio is automatically mixed down to stereo.
    AVCHD footage is not ingested natively but is transcoded to the Apple Intermediate Codec.
    Apple Intermediate Codec files are significantly larger than the original AVCHD files. FCE does not estimate the size of a transcoded AVCHD file before ingesting, so it is possible to exceed the available space on your capture disk during transfer. Before ingesting, keep in mind that the disk space required is about ten times greater than the size of the native AVCHD file.
    Which specific formats can be ingested by Log and Transfer?
    Only AVCHD footage can be ingested through the Log and Transfer process. Other formats and variants such as AVCHD Lite are not supported. All video should be recorded in a frame size of either 1440x1080 or 1920x1080 and a frame rate of 25 or 29.97 frames per second. Audio recorded on AVCHD camcorders is generally at a rate of 48kHz. If your camera shoots in a format that does not comply with one of these setups then it is most likely not supported by the application and is not guaranteed to work correctly.
    Which Easy Setup preset should I select before ingesting my footage?
    It is extremely important to select the preset that matches your media before you attempt to ingest via Log and Transfer. There is only one Easy Setup preset that matches the frame size and rate of your footage. If you intend to ingest AVCHD clips through Log and Transfer you will first need to select one of the following presets:
    AVCHD-Apple Intermediate Codec 1440x1080i50
    AVCHD-Apple Intermediate Codec 1440x1080i60
    AVCHD-Apple Intermediate Codec 1920x1080i50
    AVCHD-Apple Intermediate Codec 1920x1080i60
    If these four options do not appear under your Easy Setup list then you probably need to run Software Update and update to FCE 4.0.1. DO NOT cycle through the available presets until you find one that works - there is only one preset that matches your media and it should be evident which one to choose by the way it is named. Select the AVCHD preset that mentions your frame size and frame rate (i50 presets support both 50i and 25p frame rates; similarly, i60 presets support both 60i and 29.97p frame rates). If you do cycle through many options in the hope of selecting the correct one through guess-and-check you will probably have corrupted your preference file and need to [trash your preferences|http://support.apple.com/kb/TS2611] before continuing.
    Why don't my clips appear when I open the Log and Transfer window?
    Make sure your camcorder records AVCHD in a format supported by FCE4. It should be connected to one of your computer's USB ports (never connect it to an external hard drive or other external device such as your keyboard or a USB hub), powered on, and set to video playback mode.
    If the camcorder +does not+ mount on your Desktop your USB port or cable may be malfunctioning. Try plugging it in to another port or using a different USB cable to see if it makes a difference.
    If the camcorder does mount on your Desktop but the clips do not appear in the Log and Transfer window you will need to point the program to the directory that contains your media.
    First, click the Add Folder button in the upper left of the Log and Transfer window. The button looks like this:
    Then, you will need to navigate to the root directory in which your media is stored. Most camcorders call this folder "PRIVATE" or "AVCHD" and it should be located at the very top level of the camcorder when mounted. If your camcorder records to a valid AVCHD directory structure then your clips should load after the Add Folder process is completed.
    I would like to keep a working backup of my original clips so that I can delete them off the camcorder's internal memory. How should I do this?
    There are two main ways to keep a backup of your clips. The first is to ingest every clip on your camcorder through the Log and Transfer process, and store the Apple Intermediate Codec files the application creates in an easily accessible place such as an external FireWire drive. The advantage of this method is that you have the ability to open back up old editing projects, reconnect the media as necessary, and keep going as if you'd never left. However, due to the large amount of space AIC takes up (usually somewhere in the vicinity of 41-50GB an hour when transcoded from AVCHD), this is not always feasible.
    Another often preferable approach is to copy over the root directory in which your clips are stored (usually named "PRIVATE" or "AVCHD") from the camcorder to your computer or an external drive. As long as you maintain the original file structure, you will be able to ingest your clips again at a later date using the "Add Folder" process detailed above to navigate to their new location.
    My clips appear, but when I attempt to ingest a red exclamation point appears and the window displays the message "Error: No Data"
    This is one of the most common problems that users experience when trying to ingest their media through the Log and Transfer process. Luckily, it also has one of the easiest solutions.
    In the Log and Transfer window, click on the gear icon in the top right and select "Preferences" in the contextual menu that appears.
    Make sure the video is set to transcode to the Apple Intermediate Codec and the audio is set to Plain Stereo.
    After doing so, hit OK and try to ingest again.
    I am experiencing a problem that is not covered in this tip or the solutions here do not work.
    The best thing to do at this point would be to trash your preferences and start a new topic in the [FCE Forum|http://discussions.apple.com/forum.jspa?forumID=936&start=0] with a detailed description of your problem. Check out the user tip on [Basic Troubleshooting in Final Cut Express|http://discussions.apple.com/thread.jspa?threadID=2662419] for more information.
    This is the 1st version of this tip. It was submitted on December 03, 2010 by skalicki`.
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

  • Canon Log and Transfer problem

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  • Glitches Convertng AVCHD using Log and Transfer

    Hi, I'm converting a large batch of AVCHD to ProRes 422 using log and transfer for a project. I've converted almost all the footage, but have had to break down some longer clips because FCP7 won't convert the whole clip, it starts to act wonky. There is one large clip that I'm trying to convert a section of, that just won't convert and keeps giving me the annoying red exclamation point no matter what I do. I've tried changing the scratch disk, using the original name of the clip, unchecking "abort capture on dropped frames," changing the in and out on points--all the suggestions that I've found on discussion boards--nothing has worked. I've considered buying some external software, but am afraid the clip itself might be corrupted, though I've converted other sections of it with no problem. Any suggestions?

    Hi Michael, Thanks for the quick response. I copied the clip, the whole card  to a different internal drive and FCP crashed  when I tried to transfer a section the troublesome clip. Here's part of the report I got after the crash:
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSMallocException', reason: '*** -[NSConcreteMutableData appendBytes:length:]: unable to allocate memory for length (75356)'
    *** Call stack at first throw:
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  • Best way to import MTS (AVCHD)/missing clips using Log and Transfer

    My footage (Sony HDR 500) of an average project consists of approximately 10 hours film and 1600 clips. When I use the option Log and Transfer to import in FCE not all clips are imported in FCE. All other clips are consecutively numbered and cannot be compared with the numbering of the clips on the camera anymore. As a result it is, with those large amounts of clips, almost impossible to find out which clips are missing.
    Importing takes a very long time (is that normal?) so I would like to run this proces at night, but due to this missing clips problem I am afraid to do this so it is not a good option for me. Does anyone recognize this problem?
    To avoid all this I now convert all clips with Voltaic to .mov before importing. At least I know for sure that I have all clips imported, but it is so cumbersome and it takes a lot of time too. This proces I do in steps because I am afraid to start everything at once. After converting the project almost takes 120 GB.
    It takes days before everything is imported and that frustrates me. If the same material is imported in Edius for example it only takes an hour (tested) so it appears to be an FCE/Apple problem. Is there any way to accelerate?
    I am working with an iMac from 2010, 2,8GHz quadcore i7, 16GB intern geheugen met snow leopard.
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    Thanks, Jacqueline

    While I have not seen the exact problem you describe, 1600 clips is a lot of clips to import at once - so is 10 hours of video.
    If you are using FCE to Log & Transfer directly from the camera, your clips are automatically being transcoded to QuickTime/Apple Intermediate Codec(AIC) during importing, which explains the long time it takes to ingest the clips.
    Also, QT/AIC files are much, much larger than the AVCHD clips in your camera.  If you are shooting 1920x1080 video, 10 hours of AVCHD translates into roughly 450GB of QT/AIC clips.  It is possible that you may be a) running out of disk space, or b) exceeding the scratch disk minimum allowable free space set in FCE > System Settings.  If so, that could explain why not all your clips are being imported - FCE is probably stopping the Log & Transfer process when it hits the disk space limit.
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  • Log and Transfer not working with Sony AVCHD camera

    Hi, I have a new Sony AVCHD camera. The HDR-XR200 120GB hard drive model. It captures in 1920x1080i, and connects to Mac via USB.
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    I use a Panasonic AVCHD, which FCP doesn't recognise. Anyway I've spent months playing around because this little camera blows my Sony V1 out of the water in sheer quality.
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