Log and Transfer for MXF files (Canon 300XF) suddenly doesn't work

I've searched for a solution and I've pulled out a few hairs...
We have 2 identical FCP7 MacPro workstations (2x2.66 dual-core Xeon, 16GB RAM, NVIDIA GeForce 7300GT, 256MB VRAM, OSX 10.6.8).
Both systems have successfully ingested MXF files captured by a Canon 300XF using Canon's XF plugin for FCP.
Until today.
One system doesn't ingest the footage anymore. One still does.
The faulty system sees the footage in Log and Transfer, but as we add the footage to the queue, the red exclaimation point pops up. Hovering over the alert gives us: ERROR: UNKNOWN.
Nothing has changed in either system.
Any ideas? Gremlins maybe?
Thanks!

...and a Canon XF Utility software uninstall/reinstall solved it.
Oops.
Should have tried that before the 17 other things we tried.

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#36 - One or More P2 files failed to import.
Shane's Stock Answer #36 - "One or more clips failed to import..."
Very often in the field with this camera the camera operator will delete clips from the P2 card that they just don't like. That is the beauty of this camera. But, the still for that video file (located in the CLIP folder in the CONTENTS folder)...the still that you see when you are in the P2 Import window...is not deleted. So you will see the image, and the name, but the video file would have been deleted.
What you can do it compare the file names in the VIDEO folder and CLIP folder and see if anything is missing. If something is, then you know what the problem is. You can then just import the rest a few at time, skipping that one.
ALSO...in the P2 Import window...in the P2 Browser, there is a little sprocket drop down menu. Click on that and choose PREFERENCES. Uncheck REMOVE PULLDOWN and then try importing again.
ALSO...make sure your file names aren't too long. Try shortening them and see if that works.
ALSO make sure that the folders that contain the CONTENTS folder doesn't have any odd characters like /!@#$%^&*()?.
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FCP will recognize my SD card and files from a Canon Fs300 camera on one of my machines but not the other. If I check log and transfer preferences - it has a MPEG source format. How did I get that and what do I do to get it on my other machines.
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When I use Log and transfer, my files become very large. For instance, The card that I'm transferring from only holds 32G and after I transfer the footage to an external drive it has become around 70G. I checked the codec on transfered files and its showing apple pro res 422 1920 x 1080. Is there an import setting I'm missing? This is all new to me...

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Those in between only contain the differences to the prior i frame and cannot exist without it.
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Hi, folks. I've spent an hour searching the threads, but I haven't found an answer to my problem (or anyone who's had the same problem). Please help if you can!
We're using the Canon XF300 and we tested some footage a couple weeks ago. We ingested it into Final Cut Pro (7.0.3) using Log and Transfer (after installing the Canon plugin) and it all came through perfectly. Worked without a problem.
Now, we have a week's worth of field footage, captured exactly the same way, transferred to the same hard drive, exactly the same as the test footage...
See what I'm getting at? EVERYTHING has been done the same. Identical.
And yet the new footage is not being recognized in the Log and Transfer window.
Instead, this is what's happening:
What gives? Everything we're doing is identical to the testing we did a couple weeks ago. Like I said, I've searched the forums, read a couple dozen threads, followed the Creative Cow link mentioned in several of them. I must be missing something. Please fill in the gap for me. Thank you!
Like I said before, we've downloaded the Canon plugin, imported test footage at ProRes 422, watched it, edited it, enjoyed it. But now our new footage is unrecognizable by FCP. And the directory structure is identical to that of the test footage.
Sigh...

UPDATE --
The field producers transferred the footage incorrectly. They left off the master directory and went in 1 directory too far.
Yes, David, the frame rate was all the same (30p).
Russ... I imagine you were going to say something along the lines of "MAKE SURE YOU INCLUDE THE ENTIRE DIRECTORY." Leave nothing behind.
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Hi jphil and Tom
I have exactly the same problem but the answer you (Tom) provided did not help in my case. Trying to "Import ->From Camera" and pointing to the AVCHD folder yields the error message: "(Folder) contains unsupported files or has invalid directory structure."
Folder structure is
AVCHD
     BDMV
          CLIPINF
               .CPI files
          Index.bdm
          Movieobj.bdm
          PLAYLIST
               .MPL file
          STREAM
               .MTS files
AVF_INFO
     3 files (.bnp, .inp, .int)
DCIM
     101MSDCF
          empty
     MODELCFG.IND (file)
My question is: Is that not a "camera archive" of the type you talked about in the thread? Is it on principle not possible to import the files in that format/directory structure? If not, since the shots were not taken by myself, what should I ask the guy who shot the movies to give me to be able to work with them in FC?
I work with a brand new Final Cut Pro X 10.0.4 (still very clumsy with it) on an iMac 11,3 with MacOS 10.6.8.
I downloaded the latest version of codec updates from the Apple support site but no difference.
Thank you in advance
Giorgio
Freiburg, Germany

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Not sure what is going on. Been using Log and Transfer for 8 months to capture video from P2 Cards in Panasonic HVX200 recorded in 720p60. Haven't had a problem before. Today, went to capture new footage (only about 15 minutes worth) and the first time I briefly saw the dialog window before FCP crashed, but since then, after restarting, closing the open files, creating a new project, making sure software was up to date, etc, it keeps crashing before even showing the window. I just get the 'spinning beachball of death' for about 5 seconds before the crash.
I also tried just transferring the files to the local drive first than running the log and transfer, but that didn't work either.
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Shane's Stock Answer #44: FCP acting weird or unusual. Just not like is normally should
If the program was working fine, and now isn't, or just isn't working the way it should, the first things to do are:
1) Trash your FCP preferences. Download the Preference Manager from Digital Rebellion: http://www.digitalrebellion.com/pref_man.htm
http://www.kenstone.net/fcphomepage/trashing_fcpprefs.html
2) Open the Disk Utility and Repair Permissions.
3) Shut down for 10 min. Go for a quick walk around the block and get SOME exercise today. Come back, turn on the computer and see how things are.
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Shooternz, thank you for clarifying. I see your point. I'm glad that works for you. It sounds like you've really found a good way to work in Premiere. Your advocacy for that way of working is compelling.
Here are my concerns. Since you asked, "What's the dificulty?" I'm not a pure video editor. I'm a multimedia producer who shoots video, photos, creates tons of graphics, audio files, and a million other varied tasks, incuding needing raw files way into the future for edit in many programs. If all I did was edit video then it would be fine. Lots of random files, forgotten about later. No big deal. But, for me, I'll need those source files again. And I'll want them when I jump to After Effects, ScreenFlow, or need a single fram to screen cap. I won't want the whole Premiere Project. Just one quick file.
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Finally, what about Log and Transfer is tedious? I find it relaxing. Honestly. When I said "elegant" I meant it. It's one of my favorite bits of software. And don't we all have our little favorites? There are all the files on my card. Now I'm watching to see which takes I like. I name them, drag the winners into the box below. It's worth any wait as far as I'm concerned. Then the files are name clearly in my folder.
In the end, my feeling is that if Premiere really wants to play hardball, they ought to step up and help everyone with whatever workflow get files in, using the method they like. It's a shame because they are 1/2 way there with the File Browser thing. They could just add on bit of functionality, "Import to 'file' in 'format'." Cha ching!

Log and Transfer for MXF files (Canon 300XF) suddenly doesn't work

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