Log and transfer inevitably crashing FCP

We're editing a couple of music video in FCP 6.0.1.
we shot with an HMC150 so the clips are being uploaded from an SDHC in an AVCHD folder via log and transfer. the first video went relatively fine barring several problems with log and transfer (files not matching thumbnails, files corrupting, FCP crashing) the problems seem to be random and inconsistent, as issues like a misplaced thumbnail or corrupted import could be reopened and fixed so there was no way to tell exactly why each thing was happening. eventually it all subsided and work went smoothly.
went on to finish video number two and after several imports the log and transfer feature has decided to be the death of the project. Choosing log and transfer inevitably leads to an almost instant crash of FCP unless all drives it's reading from are disconnected. reinserting any drive means an instant crash. the drives are not corrupt and function just fine with any and all other programs, even imovie.
why in the world can't i get FCP to stay alive when i open the log and transfer? please help.

Right - I've solved this one. It turned out that I'd recorded some 1080p50 footage. The mere presence of this on the card freaked Log & Transfer. The camera doesn't make it easy by hiding that footage when you're looking at 1080i25 (or whatever "normal" mode is).

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Log and Transfer slower in FCP 7?

Hi,
Here at my job, we often work with the RED camera. As a workflow, we use Log and Transfer to convert all red files into Apple Pro Res. We used to work with FCP 6.0.6 and when we did, 1 hour of footage took 2h (3h max!!) to convert. This week though, we upgraded to Final Cut Studio 3 (thus upgrading to FCP 7.0.1) and the conversion time increased dramatically!
It's not rare for Directors to use the full 4k resolution with that camera. But for that project, he only used the 2k and 3k resolutions. So I started to Log and Transfer and came back 3 hours after that and not even 1/3 of the batch was converted! What I didn't know with the new version, is that it automatically converts in Apple Pro Res 4444, instead of Apple Pro Res 4:2:2 (HQ), as it did before. So I did some tests. I took 10 minutes of footage and tried to convert them in:
Test #1 - Apple Pro Res 4444 *highest quality possible*
Test #2 - Apple Pro Res (proxy) *lowest quality possible, for offline*
Test #3 - Apple Pro Res (HQ) *2nd to best quality possible*
And to my surprise, those 3 tests gave me the same results. For 10 minutes of footage, the conversion took 1h08 (Actually, 1h08 for test #1, 1h06 for test #2 and 1h07 for test #3). That means that for 1 hour of footage, you'd need at least 6 hours of conversion time! This is crazy. And it's not because we have bad computers... we have Mac Pros, dual quad-cores with 8gb of ram in them. I mean, it takes less time to convert the red files into .mxf files for Avid (approx. 4h for 1 hour of footage)!
So my question is: Why the heck would it take longer to convert Red files with the Log and Transfer tool in the latest version of Final Cut Pro?
Thank you,
André
401

Yes, exactly like this one

Log and Transfer FCP6 Crashes on open

Running Snow Leopard on a uni-MBP I open FCP 6.0.6 and try to open Log and Transfer, as soon as I select it the program quits. In the console I get "Unexpectedly Quit" as the error, and nothing more. Everything else works fine except this.
Anyone know what could be up? I've tried re-installing and have no success at all.
Thanks!

Sorry you're having so much trouble. You did not say if you ad run all of the updates after reinstalling FCP. Be sure to do that, too. How you uninstalled FCP can make a huge difference; you want Jon Chapell's free FCP uninstaller app, see digitalrebellion.com
We've seen many "unexpectedly quit" threads over the last few months. I had my own episode; very frustrating. I ended up deleting Qmaster, reinstalling it from the FCP disks and then running all of the updates again. No clue yet why that needed to be done but it solved MY problem.
Deleting Qmaster is painless and easy reinstalled (much easier than doing the same with FCP but I have absolutely no idea if Qmaster is related to your situation at all. No idea at all.
bogiesan

Log and transfer debauchery!

At first, log and transfer just crashed FCP on my MacBook Pro (just purchased this week). Then I was able to at least keep FCP up but log and transfer would not "see" any AVCHD footage I had on the computer. Then, log and transfer could see the footage but when I tried to add it to the queue, the clip render never started, became idle...then a red exclamation point appear where the status arrows circle around.
I have uninstalled FCP several times using FCP Remover and then reinstalled. Either I am not installing correctly or my software is bunk! I installed my original FCP (4) and then the upgrade to Studio 2 each time. Am I missing something obvious?!?
Thanks in advance!

I installed my original FCP (4) and then the upgrade to Studio 2 each time. Am I missing something obvious?!?
You don't need to do that. Just install the upgrade and enter the serial # that came with it. It will then prompt you to enter the serial from the full retail copy of FCP 4.
Then, log and transfer could see the footage but when I tried to add it to the queue, the clip render never started,
Is the directory structure of the AVCHD card completely intact or do you just have the folder with the clips in it? You need that full directory structure. In other words, the entire contents of the card.
Log and transfer debauchery!
Thread title disappoints:
+debauchery |diˈbô ch ərē|+
noun
+excessive indulgence in sensual pleasures.+

Prokit 7 makes Log and Transfer Crash

I've stayed on Prokit 5.1 for a while now, since it does not create any problems, but I recently tried to upgrade to 7. FCP opens, but when opening log and transfer, it crashes again. I have downgraded back to 5.1 for now, but then I can't use aperture. Anyone else facing this problem and have a workaround?

Hi Eugene
Seems like maybe your FCP's preferences have taken a turn for the worse ... at least I haven't heard of this being a widespread issue so I would recommend you start by using a free app like Digital Rebellion's Preference Manager to make a backup copy of your current FCP user preferences, then use the same Preference Manager app to "trash" those existing prefs. Now restart FCP and see if the problem still persists .. hopefully not. If the problem is still there then you can use Preference Manager (again) to restore your previous prefs from the backup copy you made ... and you are back where you started.
Post back
Andy

LOG AND TRANSFER not working after upgrade ...?

Hi ..
I am running FCP 6.0.5
I am using Mac OSX 10.5.6
I've been using the 'log and transfer' window of FCP for the past few months without any trouble ... until today.
Every time i transfer the clips everything appears to go smoothly, but then when the 'transferred' clip is played back there is an odd 'jumping' or 'glitching' ... IE: the resulting footage is definitely NOT usable.
The only thing that i can think of that's changed is the fact that I upgraded the software last thursday and i probably hadn't transferred any footage since then. Is there an FCP conflict with the latest quicktime or Itunes upgrades?
I have tried re-transferring some clips from last week before the upgrade and the transfers now have the glitches.
I need this working as soon as possible! I have deadlines! Anyone who can help it would be greatly appreciated.

To cut unwanted parts off MTS files losslessly, try final mate for mac. That is the tool to help cut or trim MTS and still export MTS without any quality loss. Look through this blog to know how to make it done.

Log and transfer does not recognize footage. Please Help

When i open the log and transfer window in FCP on my macbook it no longer recognizes the files from the Contents folder of a P2 card or the RED ONE files from the folder on my hard drive. last week however, everything was working fine.
does this have something to do with the project settings or the RED plugins? any help is greatly appreciated. thanks.

Have you changed your set up or software, or computer in any manner since last week?
And did you trash your preferences and try that?

Log and transfer with Panasonic HDC-HS100

I recently purchased the Panasonic HDC-HS 100, that is a hybrid SD card/HDD. I am having problems importing my footage onto my computer. When opening the log and transfer window in FCP, it does not recognize the camera (error messages indicate there is an invalid directory structure). Also, the media has been saved to my computers hard drive. How do I get this footage on my computer so I can start editing! Thanks for the help.

Hi David - I'm actually having the exact same problem:
Have the HDC-HS100, trying to import the internal files into Final Cut Express 4 using the "Log & Transfer" program. I've tried several times to "Add Clip to Queue" but it continuously says "1 clip queued - idle."
And help would be much appreciated. Just got back from a 2-month trip to Central America with some great footage that I can't even touch!

Log and Transfer with Panasonic HD

Recently I purchased the Panasonic HDC-HS 100, which is a hybrid SD card/HDD, (AVCHD). I use the Mac OS X (10.4.11) with Final Cut Pro 6.0.5. I am having problems importing my footage onto my computer. When opening the log and transfer window in FCP, it does not recognize the camera (error messages indicate there is an invalid directory structure). Also, the media has been saved to my computers hard drive. How do I get this footage on my computer so I can start editing! Thanks for the help.

Do you have an external card reader? Or are you playing back from the camera? When you copied the contents of the card to the computer, did you copy the whole card, or just the video clips? You have to copy the ENTIRE card, as is. Create a folder on your external hard drive and name it P2(name of project)#. So if you have 3 cards you used for the project "My Haircut" you would have 3 folders named
P2myHaircut-1
P2myHaircut-2
P2myHaircut-3
That is just a sample naming scheme. You can use what you want, just be consistent so you can find your footage easily. Then, mount your SD card on the desktop, open it, select all, and drag to the appropriate folder. Make sure you select all. Then, open Log and Transfer, go to the upper right corner of the Log and Transfer browser and click on the drop down button. You will see a choice that says Create Custom Path. Click that, then locate the Folder you just created. Click once on that folder and then "choose". DON'T choose the internal folders, just choose your P2myHaircut# folder. You should see your clips pop up in that browser. If this doesn't work, you may be missing a component for that camera. Honestly, I don't know anything about your camera, but that is the process for Log and Transfer.

Can't access the Logging Items section of the Log and Transfer window.

Yesterday I was able to select and ingest clips and rename clips from my Canon Vixia SFH11 camcorder using the logging items section of the log and transfer window in FCP 7. Today, that section of the L&T window is gone! and every time I try and change a clip name or rename a clip it either ignores the change or it tries to save the new clip with a higher numbered name (ie. Clip #102, Clip # 103).
I know if must be a setting that I am missing or a procedure I skipped.
I want my logging items section back!
I've restarted and tried rebooting to no avail. Anybody have a clue?

Hi -
If you are missing both panes of the Log and Transfer window, you may have swiped the dividing bar over to the side to display one pane only.
Place your cursor over the bar on the side (you'll see the cursor switch to a reposition indicator)
!http://www.spotsbeforeyoureyes.com/L%26TPreWindow2.jpg!
and pull it back to the middle:
!http://www.spotsbeforeyoureyes.com/L%26TPreWindow1.jpg!
Hope this helps.

FCP Crash when opening log and transfer with some AVCHD footage on a card

Hi,
I'm using a freshly (re)installed version of FCP 7 on a brand new macbookpro loaded with 8gb ram and equipped with a small 2ghz Intel Core i7
I get footage shot on Panasonic ag-hmr10 minicams coming on SD cards as AVCHD footage. Sometimes the files are quite big, 17gb of compressed footage.
When I go to log and transfer, to convert the footage in apple prores, the l/t window opens, I see a preview of my footage, than the spinning beach ball of death shows up and FCP crashes every time. I've tried deleting the preferences and reinstalling the software. Still, it keeps crashing. Now the same file on a different computer equipped with FCP will be processed, slowly but surely.
Now I know I can work around this problem by going to toast as an encoder, but I want to fix this issue so I can operate from FCP. I've seen this problem posted before but never found any good solution.
Any suggestions?

Have you tried setting the L&T AVCHD audio conversion prefs to plain stereo?
Open the L&T window.
Click on the gear icon towards the upper center of the frame.
Select "Plain Stereo" For the AVCHD plugin.
MtD

FCP 7 crashes in log and transfer (NSMallocException)

FCP 7 crashes about 50 minutes or so into log and trasfering my AVCHD footage. It throws a "NSMallocException" error as follows:
Application Specific Information:
*** Terminating app due to uncaught exception 'NSMallocException', reason: '*** -[NSConcreteMutableData appendBytes:length:]: unable to allocate memory for length (73874)'
*** Call stack at first throw:
Is there any way around this painful problem
Or are there alternative ways of transfering AVCHD clips into pro res without using FCP log and transfer?

The capture scratch is to an external Raid with about 2TB free.
Clip2Wrap2 looks great, I'll give it a try. My main concern is that it might be slower than FCP. I've got two weeks of filming to do, with 6 programs a day. I'm trying to the footage copied to the computer, then have it transfering into final cut while the next section is being filmed. So it needs to transfer fairly quickly. I've tried a few other AVCHD converters, but they're painfully slow.

SONY XDCAM LOG and TRANSFER CRASHING FCP

I am trying to log and transfer xd cam footage. every time i open the log and transfer window, FCP crashes. What is the cleanest way to get rid of the xdcam plugin.
the error message reads:
The application Final Cut Pro quit unexpectedly after it was relaunched. The problem may have been caused by the SonyXDCAM plug-in.
I have tried to get rid of it and obviously failed because i keep getting that message which tells me it's still there.
Can someone give me a step by step on how to get rid of it?
Model Name: Mac Pro
Model Identifier: MacPro3,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 3.2 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 12 MB
Memory: 8 GB
Bus Speed: 1.6 GHz

Shane's Stock Answer #44: FCP acting weird or unusual. Just not like is normally should
If the program was working fine, and now isn't, or just isn't working the way it should, the first things to do are:
1) Trash your FCP preferences. Download the Preference Manager from Digital Rebellion: http://www.digitalrebellion.com/pref_man.htm
http://www.kenstone.net/fcphomepage/trashing_fcpprefs.html
2) Open the Disk Utility and Repair Permissions.
3) Shut down for 10 min. Go for a quick walk around the block and get SOME exercise today. Come back, turn on the computer and see how things are.
4) (optional) Do the Hokey Pokey and turn your self about. Results may vary.
Shane

Log and Transfer Crashing FCP

Not sure what is going on. Been using Log and Transfer for 8 months to capture video from P2 Cards in Panasonic HVX200 recorded in 720p60. Haven't had a problem before. Today, went to capture new footage (only about 15 minutes worth) and the first time I briefly saw the dialog window before FCP crashed, but since then, after restarting, closing the open files, creating a new project, making sure software was up to date, etc, it keeps crashing before even showing the window. I just get the 'spinning beachball of death' for about 5 seconds before the crash.
I also tried just transferring the files to the local drive first than running the log and transfer, but that didn't work either.
I don't have FCP tricked out with any plug-ins, with the exception of Flip for Mac, but that has been running fine for all 8 months.
Any ideas?

Shane's Stock Answer #44: FCP acting weird or unusual. Just not like is normally should
If the program was working fine, and now isn't, or just isn't working the way it should, the first things to do are:
1) Trash your FCP preferences. Download the Preference Manager from Digital Rebellion: http://www.digitalrebellion.com/pref_man.htm
http://www.kenstone.net/fcphomepage/trashing_fcpprefs.html
2) Open the Disk Utility and Repair Permissions.
3) Shut down for 10 min. Go for a quick walk around the block and get SOME exercise today. Come back, turn on the computer and see how things are.
4) (optional) Do the Hokey Pokey and turn your self about. Results may vary.
Shane

Log and Transfer Crash FCP 6.06, from Canon Vixia HF20

I am having a strange problem in logging and transferring from FCP 6.06. I have been logging and transferring from my Canon Vixia HF20 without any problems for monthes. Then I have been granted access to a Sony HXR-NX5U NXCAM from work, I logged and Transferred from the flash memory unit HXR-FMU128, without any problems. But ever since I logged and Transfered from the sony flash unit, in attempting to log an transfer from my Canon Vixia has caused FCP to crash every single time. I then log and transfer again from the Sony Flash unit without any problems, after having dealt with the Canon transfer crashes.
Currently log and transfer from Song Flash unit always works, from Canon Vixia never works in FCO 6.06.....boooOOO!
Anyone else experience a problem like this?

Hi Eugene
Seems like maybe your FCP's preferences have taken a turn for the worse ... at least I haven't heard of this being a widespread issue so I would recommend you start by using a free app like Digital Rebellion's Preference Manager to make a backup copy of your current FCP user preferences, then use the same Preference Manager app to "trash" those existing prefs. Now restart FCP and see if the problem still persists .. hopefully not. If the problem is still there then you can use Preference Manager (again) to restore your previous prefs from the backup copy you made ... and you are back where you started.
Post back
Andy

Log and transfer inevitably crashing FCP

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