Log and Transfer results in video twice the normal speed

I'm working with a Panasonic DMC – TS2 which is AVCHD. I just want to use the log and transfer to pull the video off the card and into final cut express but when I do the video is (compressed?) into half it's normal speed but the audio is not. So for example I have a video clip that is 1:11:33 in length and when I pull it in it is 35:45 and the audio does not match up at all and everything is sped up in the video. I have searched extensively through the forms and online and I am totally stumped. How do I get the video pulled over normally?

Streamclip is free and does a fine job.
The trick with Streamclip is to setup the _Export to Quicktime_ to match exactly the properties of the FCE Easy Setup selected.
The Easy Setup governs the Timeline settings.
FCE loves to have the clips entered into the Timeline matching the clips, then, there will be no constant rendering issues or other grief.
http://www.squared5.com/
Al

Similar Messages

  • Using log and transfer,  how do I change the source reel name?

    I am importing/transfering native camera footage from folders on a disk that have the same card numbers, FCP is assigning the card number as the source reel.  Is it a problem if there are 2 source reels named the same?  ie card 1?
    If so how do I change the name of the reel for  footage already transferred and how do I assign a new reel name before transfer?
    Thanks!

    Chacos wrote:
    how do I change the name of the reel for  footage already transferred
    In the FCP Browser, switch to list view, then scroll the browser to see the Reel Column. You can enter the reel number there by clicking where the reel number would be and entering it. After you have done one, copy that reel text, and then  select multiple clips and paste the reel number into them simultaneously.
    MtD

  • Working with AVCHD: Log and Transfer FAQs

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    Working with AVCHD: Log and Transfer FAQs
    Log and Transfer was introduced to the product chain in Final Cut Express 4, and is the program's process for ingesting files in the AVCHD format utilizing MPEG-4 AVC/H.264 video coding and either Dolby AC-3 or uncompressed linear PCM audio coding. The most frequently observed problems relating to the Log and Transfer process are generally quite easily addressed.
    What should I know before attempting to ingest my footage?
    The following facts regarding the Log and Transfer process were adapted from the [Apple Knowledge Base article|http://support.apple.com/kb/TA24840?viewlocale=en_US] on transferring AVCHD in Final Cut Pro 6.0.1 but still hold true for the current version of FCE:
    AVCHD support is available only on Intel-based Macintosh computers.
    AVCHD camcorders typically connect to computers via USB 2.0, not FireWire.
    DVD-based AVCHD camcorders are not supported in Mac OS X 10.4 or earlier.
    Standard definition video recorded with AVCHD camcorders cannot be accessed in the Log and Transfer window. SD and HD clips should not be mixed on the same HDD.
    Preview of AVCHD video in the Log and Transfer window is limited to 1x forward playback. Scrubbing the playhead does not update the video in the Preview area until you stop scrubbing.
    When you choose to transfer AVCHD audio in the Logging area, audio is automatically mixed down to stereo.
    AVCHD footage is not ingested natively but is transcoded to the Apple Intermediate Codec.
    Apple Intermediate Codec files are significantly larger than the original AVCHD files. FCE does not estimate the size of a transcoded AVCHD file before ingesting, so it is possible to exceed the available space on your capture disk during transfer. Before ingesting, keep in mind that the disk space required is about ten times greater than the size of the native AVCHD file.
    Which specific formats can be ingested by Log and Transfer?
    Only AVCHD footage can be ingested through the Log and Transfer process. Other formats and variants such as AVCHD Lite are not supported. All video should be recorded in a frame size of either 1440x1080 or 1920x1080 and a frame rate of 25 or 29.97 frames per second. Audio recorded on AVCHD camcorders is generally at a rate of 48kHz. If your camera shoots in a format that does not comply with one of these setups then it is most likely not supported by the application and is not guaranteed to work correctly.
    Which Easy Setup preset should I select before ingesting my footage?
    It is extremely important to select the preset that matches your media before you attempt to ingest via Log and Transfer. There is only one Easy Setup preset that matches the frame size and rate of your footage. If you intend to ingest AVCHD clips through Log and Transfer you will first need to select one of the following presets:
    AVCHD-Apple Intermediate Codec 1440x1080i50
    AVCHD-Apple Intermediate Codec 1440x1080i60
    AVCHD-Apple Intermediate Codec 1920x1080i50
    AVCHD-Apple Intermediate Codec 1920x1080i60
    If these four options do not appear under your Easy Setup list then you probably need to run Software Update and update to FCE 4.0.1. DO NOT cycle through the available presets until you find one that works - there is only one preset that matches your media and it should be evident which one to choose by the way it is named. Select the AVCHD preset that mentions your frame size and frame rate (i50 presets support both 50i and 25p frame rates; similarly, i60 presets support both 60i and 29.97p frame rates). If you do cycle through many options in the hope of selecting the correct one through guess-and-check you will probably have corrupted your preference file and need to [trash your preferences|http://support.apple.com/kb/TS2611] before continuing.
    Why don't my clips appear when I open the Log and Transfer window?
    Make sure your camcorder records AVCHD in a format supported by FCE4. It should be connected to one of your computer's USB ports (never connect it to an external hard drive or other external device such as your keyboard or a USB hub), powered on, and set to video playback mode.
    If the camcorder +does not+ mount on your Desktop your USB port or cable may be malfunctioning. Try plugging it in to another port or using a different USB cable to see if it makes a difference.
    If the camcorder does mount on your Desktop but the clips do not appear in the Log and Transfer window you will need to point the program to the directory that contains your media.
    First, click the Add Folder button in the upper left of the Log and Transfer window. The button looks like this:
    Then, you will need to navigate to the root directory in which your media is stored. Most camcorders call this folder "PRIVATE" or "AVCHD" and it should be located at the very top level of the camcorder when mounted. If your camcorder records to a valid AVCHD directory structure then your clips should load after the Add Folder process is completed.
    I would like to keep a working backup of my original clips so that I can delete them off the camcorder's internal memory. How should I do this?
    There are two main ways to keep a backup of your clips. The first is to ingest every clip on your camcorder through the Log and Transfer process, and store the Apple Intermediate Codec files the application creates in an easily accessible place such as an external FireWire drive. The advantage of this method is that you have the ability to open back up old editing projects, reconnect the media as necessary, and keep going as if you'd never left. However, due to the large amount of space AIC takes up (usually somewhere in the vicinity of 41-50GB an hour when transcoded from AVCHD), this is not always feasible.
    Another often preferable approach is to copy over the root directory in which your clips are stored (usually named "PRIVATE" or "AVCHD") from the camcorder to your computer or an external drive. As long as you maintain the original file structure, you will be able to ingest your clips again at a later date using the "Add Folder" process detailed above to navigate to their new location.
    My clips appear, but when I attempt to ingest a red exclamation point appears and the window displays the message "Error: No Data"
    This is one of the most common problems that users experience when trying to ingest their media through the Log and Transfer process. Luckily, it also has one of the easiest solutions.
    In the Log and Transfer window, click on the gear icon in the top right and select "Preferences" in the contextual menu that appears.
    Make sure the video is set to transcode to the Apple Intermediate Codec and the audio is set to Plain Stereo.
    After doing so, hit OK and try to ingest again.
    I am experiencing a problem that is not covered in this tip or the solutions here do not work.
    The best thing to do at this point would be to trash your preferences and start a new topic in the [FCE Forum|http://discussions.apple.com/forum.jspa?forumID=936&start=0] with a detailed description of your problem. Check out the user tip on [Basic Troubleshooting in Final Cut Express|http://discussions.apple.com/thread.jspa?threadID=2662419] for more information.
    This is the 1st version of this tip. It was submitted on December 03, 2010 by skalicki`.
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    Working with AVCHD: Log and Transfer FAQs
    Log and Transfer was introduced to the product chain in Final Cut Express 4, and is the program's process for ingesting files in the AVCHD format utilizing MPEG-4 AVC/H.264 video coding and either Dolby AC-3 or uncompressed linear PCM audio coding. The most frequently observed problems relating to the Log and Transfer process are generally quite easily addressed.
    What should I know before attempting to ingest my footage?
    The following facts regarding the Log and Transfer process were adapted from the [Apple Knowledge Base article|http://support.apple.com/kb/TA24840?viewlocale=en_US] on transferring AVCHD in Final Cut Pro 6.0.1 but still hold true for the current version of FCE:
    AVCHD support is available only on Intel-based Macintosh computers.
    AVCHD camcorders typically connect to computers via USB 2.0, not FireWire.
    DVD-based AVCHD camcorders are not supported in Mac OS X 10.4 or earlier.
    Standard definition video recorded with AVCHD camcorders cannot be accessed in the Log and Transfer window. SD and HD clips should not be mixed on the same HDD.
    Preview of AVCHD video in the Log and Transfer window is limited to 1x forward playback. Scrubbing the playhead does not update the video in the Preview area until you stop scrubbing.
    When you choose to transfer AVCHD audio in the Logging area, audio is automatically mixed down to stereo.
    AVCHD footage is not ingested natively but is transcoded to the Apple Intermediate Codec.
    Apple Intermediate Codec files are significantly larger than the original AVCHD files. FCE does not estimate the size of a transcoded AVCHD file before ingesting, so it is possible to exceed the available space on your capture disk during transfer. Before ingesting, keep in mind that the disk space required is about ten times greater than the size of the native AVCHD file.
    Which specific formats can be ingested by Log and Transfer?
    Only AVCHD footage can be ingested through the Log and Transfer process. Other formats and variants such as AVCHD Lite are not supported. All video should be recorded in a frame size of either 1440x1080 or 1920x1080 and a frame rate of 25 or 29.97 frames per second. Audio recorded on AVCHD camcorders is generally at a rate of 48kHz. If your camera shoots in a format that does not comply with one of these setups then it is most likely not supported by the application and is not guaranteed to work correctly.
    Which Easy Setup preset should I select before ingesting my footage?
    It is extremely important to select the preset that matches your media before you attempt to ingest via Log and Transfer. There is only one Easy Setup preset that matches the frame size and rate of your footage. If you intend to ingest AVCHD clips through Log and Transfer you will first need to select one of the following presets:
    AVCHD-Apple Intermediate Codec 1440x1080i50
    AVCHD-Apple Intermediate Codec 1440x1080i60
    AVCHD-Apple Intermediate Codec 1920x1080i50
    AVCHD-Apple Intermediate Codec 1920x1080i60
    If these four options do not appear under your Easy Setup list then you probably need to run Software Update and update to FCE 4.0.1. DO NOT cycle through the available presets until you find one that works - there is only one preset that matches your media and it should be evident which one to choose by the way it is named. Select the AVCHD preset that mentions your frame size and frame rate (i50 presets support both 50i and 25p frame rates; similarly, i60 presets support both 60i and 29.97p frame rates). If you do cycle through many options in the hope of selecting the correct one through guess-and-check you will probably have corrupted your preference file and need to [trash your preferences|http://support.apple.com/kb/TS2611] before continuing.
    Why don't my clips appear when I open the Log and Transfer window?
    Make sure your camcorder records AVCHD in a format supported by FCE4. It should be connected to one of your computer's USB ports (never connect it to an external hard drive or other external device such as your keyboard or a USB hub), powered on, and set to video playback mode.
    If the camcorder +does not+ mount on your Desktop your USB port or cable may be malfunctioning. Try plugging it in to another port or using a different USB cable to see if it makes a difference.
    If the camcorder does mount on your Desktop but the clips do not appear in the Log and Transfer window you will need to point the program to the directory that contains your media.
    First, click the Add Folder button in the upper left of the Log and Transfer window. The button looks like this:
    Then, you will need to navigate to the root directory in which your media is stored. Most camcorders call this folder "PRIVATE" or "AVCHD" and it should be located at the very top level of the camcorder when mounted. If your camcorder records to a valid AVCHD directory structure then your clips should load after the Add Folder process is completed.
    I would like to keep a working backup of my original clips so that I can delete them off the camcorder's internal memory. How should I do this?
    There are two main ways to keep a backup of your clips. The first is to ingest every clip on your camcorder through the Log and Transfer process, and store the Apple Intermediate Codec files the application creates in an easily accessible place such as an external FireWire drive. The advantage of this method is that you have the ability to open back up old editing projects, reconnect the media as necessary, and keep going as if you'd never left. However, due to the large amount of space AIC takes up (usually somewhere in the vicinity of 41-50GB an hour when transcoded from AVCHD), this is not always feasible.
    Another often preferable approach is to copy over the root directory in which your clips are stored (usually named "PRIVATE" or "AVCHD") from the camcorder to your computer or an external drive. As long as you maintain the original file structure, you will be able to ingest your clips again at a later date using the "Add Folder" process detailed above to navigate to their new location.
    My clips appear, but when I attempt to ingest a red exclamation point appears and the window displays the message "Error: No Data"
    This is one of the most common problems that users experience when trying to ingest their media through the Log and Transfer process. Luckily, it also has one of the easiest solutions.
    In the Log and Transfer window, click on the gear icon in the top right and select "Preferences" in the contextual menu that appears.
    Make sure the video is set to transcode to the Apple Intermediate Codec and the audio is set to Plain Stereo.
    After doing so, hit OK and try to ingest again.
    I am experiencing a problem that is not covered in this tip or the solutions here do not work.
    The best thing to do at this point would be to trash your preferences and start a new topic in the [FCE Forum|http://discussions.apple.com/forum.jspa?forumID=936&start=0] with a detailed description of your problem. Check out the user tip on [Basic Troubleshooting in Final Cut Express|http://discussions.apple.com/thread.jspa?threadID=2662419] for more information.
    This is the 1st version of this tip. It was submitted on December 03, 2010 by skalicki`.
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

  • FCP7 Log and Transfer, Unsupported Media . . .

    Last night I used two different SDHC cards in my Canon Vixia HFS100.  FCP7 will import clips via Log and Transfer from one, but not the other.  It just ignores everything on it (but I have 1.4 GB of recordings on it). 
    When I copy the card to a hard drive and point Log and Transfer to that folder, I get the message "CANON contains  unsupported media or has an invalid directory structure"
    Before using this card, I did a full initization of the card.  I compared the directory structures of the two.  They appear identical.  I haven't messed with either in the Finder.
    How do I tell what is wrong?  How do I fix it?  Or should I just try converting with something like Voltaic?  I'm an FCP beginner.  So, I would rather not stray too far from its work flow.
    Thanks!

    On the card that you are having trouble with:
    1) make sure there are no still images
    2) make sure there is no non-hd video (log and transfer works with AVCHD HD video clips, not MPEG SD clips)
    3) if possible, all the hd video clips should be of one quality/size/format setting
    4) in the log and transfer window, click on the gear shaped icon in the top center of the screen to set the Log and Transfer Preferences:
    Set the Import Preferences for AVCHD to Plain Stereo:
    Click OK, then restart FCP, reconnect the camera and try again.
    MtD

  • LOG AND TRANSFER not working after upgrade ...?

    Hi ..
    I am running FCP 6.0.5
    I am using Mac OSX 10.5.6
    I've been using the 'log and transfer' window of FCP for the past few months without any trouble ... until today.
    Every time i transfer the clips everything appears to go smoothly, but then when the 'transferred' clip is played back there is an odd 'jumping' or 'glitching' ... IE: the resulting footage is definitely NOT usable.
    The only thing that i can think of that's changed is the fact that I upgraded the software last thursday and i probably hadn't transferred any footage since then. Is there an FCP conflict with the latest quicktime or Itunes upgrades?
    I have tried re-transferring some clips from last week before the upgrade and the transfers now have the glitches.
    I need this working as soon as possible! I have deadlines! Anyone who can help it would be greatly appreciated.

    To cut unwanted parts off MTS files losslessly, try final mate for mac. That is the tool to help cut or trim MTS and still export MTS without any quality loss. Look through this blog to know how to make it done.

  • Log and Transfer in Background causing big problems

    I don't know if you are supposed to be able to have Log and Transfer importing in the background while you edit, but it seems to allow me to do this, but I have found a VERY BAD side effect.
    Log and Transfer goes about it's business importing, but if I click around in the the bin, playback other files that are already imported, etc.  Log and Transfer will not fully import the clips it is working on.  BUT, instead of giving me ANY error, it simply thinks it did it's job.  The end results is a clip in my bin that is maybe 10 seconds long and the matching clip on the SD card is 5 minutes!  No error messages anywhere.
    At first I thought I had accidently stopped recording on a good number of my clips.  I was freaking out.  Thankfully I found that the clip on the SD card was the full 5 minutes long.  When I reimported it (without doing anything in FCP at the same time) the full clip came in.  (THANKFULLY I had a disk image of the SD card and wasn't just relying on my backup for the FCP files post import).
    Now I just make sure not to do anything in FCP while it's importing from Log and Transfer, but it seem like quite a dicey situation that could get people in a log of trouble.

    Me too.  I've learned the lesson.  But I thought FCP used to NOT allow this.  It would beep and not let me do anything else.
    I'm sad they let you do it, because someone can do it without realizing importing is still going on and mess things up and not realize it until down the road in the edit and be screwed.

  • Spanned Clip will not log and transfer

    The editor:
    Mac Pro 10.4.11
    FCP 6.0.2.
    Quicktime Version 7.4.1 (14)
    30 minutes of video shot to a P2 card on an HVX200 is unable to log and transfer. Plays fine in the browser and on camera.
    Workflow tried:
    Write protect P2 and connect HVX200 to Mac via firewire.
    Set scratch disk, then log and transfer (clip says spanned).
    Error (red caution sign, tried retry, same error).
    Tried P2CMS to ingest footage on a firewire drive, then log and transfer, same error.
    Any suggestions?
    Message was edited by: bpistone

    One word for ya: Raylight.
    I had the same problem. I tried P2CMS, renaming, and any trick I could think of. Raylight to the rescue. It creates a "pointer" MOV file to the actual P2 media and then you simply import the Raylighted MOV files into FCP. No data loss, and way quicker than a P2 transfer.
    Well worth the money.
    http://www.dvfilm.com/raylight/
    Cheers.

  • Log and Transfer Problems. Vixia HF10

    If you have used this camera before. Yes the format is weird. Now I recently purchased Final Cut. And when I try to use Log and Transfer...It won't transfer. Like My Easy Setup is set to HD Apple Intermediate 1080i60.
    But when I drag the video. It gives me a red exclamation. It's connected by a usb. But it does not have a firewire cable.
    How do I get my Final Cut to transfer. It doesn't even start to transfer. It just shows the processing icon. and Then it goes to the red exclamation

    Hi -
    Verify that you are using FCE 4.0.1.
    Connect the camera via the USB cable.
    Open the Log and Transfer window.
    Click on the little gear shaped icon towards the upper middle of the L&T window
    !http://www.spotsbeforeyoureyes.com/L%26TPrefs.jpg!
    Select Preferences from the drop down menu.
    When the preference window opens, set the AVCHD Plug-In audio format to Plain Stereo.
    !http://www.spotsbeforeyoureyes.com/L%26TPrefsToPlainStereo.jpg!
    Now try connecting the camera and see if you can import your files via Log and Transfer.
    If there are clips on the camera memory that are recorded with different settings, this can cause problems. The clips need to be all HD clips.
    Hope this helps.

  • Log and transfer keeps going on idle... and won't load my clips

    Final Cut Express has my video footage on there. But when I try to log and transfer it, it will have the spinny arrow thing that makes it look like it's loading clips but then it will stop and go on idle.
    I have no idea what to do. I just put Final Cut Express on my computer the other day and this is the first time I am using it on this computer.
    I already trashed my preferences, thinking that was the problem but I am totally at a loss. Please help. Thank you!!

    There is lots of existing info on this forum about capturing AVCHD from Canon cams. Try a search.
    Usually the trouble is in the Log and Transfer window settings.
    Switch to Plain Stereo rather than the default Matrix setting.
    Al

  • Missing Log and Transfer Clip Browsing window

    Help!!!
    I was using log and transfer to import videos. My daughter came along and clicked somewhere in the log and transfer window. Now all I see is the right handside pane of a particular clip. I lost the left hand side where I see the list of clips from my media. How do I get it back?
    Thanks

    Hi -
    Did she accidentally swipe it to the side?
    There is a pane size bar in the middle of the window, if that gets dragged to the right the preview window will be hidden:
    !http://www.spotsbeforeyoureyes.com/L%26TPreWindow2.jpg!
    Grab it with your cursor and pull it back to the center
    !http://www.spotsbeforeyoureyes.com/L%26TPreWindow1.jpg!
    Hope this helps.

  • C300 fcp 7 log and transfer

    hi. i have a folder structure and i am trying to import on my hard drive via log and transfer. i don't have the original card. I downloaded both the xf utility and the xf transfer. i am on 10.8.6. Each time i am getting the unsupported media error. The folder reads : "AA39" with the contents"AA0399.CIF
    AA0399.THM
    AA0399.XML
    AA039901.MXF
    AA039901.SIF
    all my codecs are up to date. any ideas. thanks.

    That's not the proper card structure. It needs to look like this.  if it doesn't, then you don't have the proper card structure, and FCP will not import the footage. The FULL INTACT card structure is needed in order for FCP to Log and Transfer the footage.

  • Can't get preview/logging window to open in Log and Transfer

    Hello- Running FCP7 on Mac Duo Quad Core Nehalem, OS 10.6.
    Hopefully really simple solution to this. Doing a Canon 5D workflow in FCP. So bring in via Log and Transfer. I've got the plug-in installed.
    Up to this point it's been going smooth - open up log & transfer, select volume/files, everything's loaded in and up UNTIL tonight, the righthand side preview and logging windows have also opened up, and I've done my viewing and clip naming in there. But for some reason it's now opening up the just lefthand side volume browser and drag down transfer window, but NOT the righthand side. Any ideas?
    Thanks, Nick.

    Hi -
    Did you accidentally swipe it to the side?
    There is a pane size bar in the middle of the window, if that gets dragged to the right the preview window will be hidden:
    !http://www.spotsbeforeyoureyes.com/L%26TPreWindow2.jpg!
    Grab it with your cursor and pull it back to the center
    !http://www.spotsbeforeyoureyes.com/L%26TPreWindow1.jpg!
    Hope this helps.

  • Whole clips not tranfering from log and transfer into FCP studio 2

    720p 24p clips from P2 get cut short when transfered from log and transfer. I can play the whole clips in the log and transfer window to verify they are there but once they are brought into my project they play about half way through, then the sound drops out and the clip stops short of where it really ended. the clips in the canvas window or on the timeline when played all the way to the end are not the complete original clip? i have tried switching every setting i can think of but to no avail. any ideas out there? thanks a million

    no, no in or out points set in log and capture. what's wierd is that clips shot at 24 fps are the ones running short and clips shot at 60 fps come in fine (the slow motion isn't happening but i think i can change that with cinema tools?) anyway, thanks for the suggestion

  • FCP Crashes when I Try to Log and Transfer

    I just got a new iMac and installed a new copy of Final Cut Studio on it. I'm trying to transfer footage from my camera (Cannon Vixia HFM300) to Final Cut Pro via Log and Transfer. When I first tried, the thumbnails came up fine. I realized however that I had the wrong SD card, so I switched it. Now as soon as the Log and Transfer window comes up, FCP quits unexpectedly.
    I've tried disconnecting the camera and restarting the computer. Log and Transfer comes up fine when the camera's not connected. But when it is, the Log and Transfer window comes up for a second or two only, and then FCP crashes.
    I'm not sure what else to try. So any help will be much appreciated!

    So heres a status update:
    Someone suggested that I copy the files off the camera and onto the computer, then eject the camera, and try to Log and Transfer from the new folder.
    I tried that and FCP isn't crashing now, so that's an improvement. But when I try to open the folder in the L&T window, I get the following error message:
    Warning
    'Folder Name' contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media.
    Any suggestions?

  • Log and Transfer for MXF files (Canon 300XF) suddenly doesn't work

    I've searched for a solution and I've pulled out a few hairs...
    We have 2 identical FCP7 MacPro workstations (2x2.66 dual-core Xeon, 16GB RAM, NVIDIA GeForce 7300GT, 256MB VRAM, OSX 10.6.8).
    Both systems have successfully ingested MXF files captured by a Canon 300XF using Canon's XF plugin for FCP.
    Until today.
    One system doesn't ingest the footage anymore.  One still does.
    The faulty system sees the footage in Log and Transfer, but as we add the footage to the queue, the red exclaimation point pops up.  Hovering over the alert gives us: ERROR: UNKNOWN.
    Nothing has changed in either system.
    Any ideas?  Gremlins maybe?
    Thanks!

    ...and a Canon XF Utility software uninstall/reinstall solved it.
    Oops.
    Should have tried that before the 17 other things we tried.

Maybe you are looking for