Log for Collaboration Instant Messaging

Hello All,
Our requirement here is to have Instant messaging enabled for all the users across the organization. We would like to find out if all the instant messaging sessions can be logged somewhere in the portal for audit purposes. If this is possible, then could you please let us know,
where the log files of all the sessions are stored in the Portal?
Thanks,
Sunitha.

Hi Sunitha,
RTC does not enable the logging of the chat sessions.
The possibility of including this feature was discussed in the past, but, for different reason it was decided not to enable it.
In case this feature is developed in future versions,
a customer note will be published.
Kind Regards,
Oren Amouyal,
RTC team.

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Hi,
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Please help.
Regards,
Chaitanya

Patricio,
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Regards,
Chaitanya.

Collaboration instant messaging for Online Customer chat

Hi Experts,
We have the following requirement in portal.
Portal has to be exposed to internet and customers of the organization should be able to use the portal and chat with the employees who are currently logged in portal. This chat conversation should also be saved - either in portal KM or exported to a file or both.
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Portal Collaboration feature can be utilized. Along with that you can also explore using third party collaboration tools
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/8054ecb8-1e2e-2a10-cfba-eb5a09a9e095?QuickLink=index&overridelayout=true
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cheers
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Hello Patricio,
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Does anybody know that?
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I was looking if we can turn off the looging of sync messages even if the message has failed
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Hi, Nikhil,
By default the logging / saving up of Synch messages in the Database of XI is turned off. This is done to save memory space. But, if needed they can be truned on and the parameter LOGGING_SYNC is used for that.
Likewise Trace_Level is used to set the trace level of your messages in MONI. If tace_level is 3 all steps are logged in MONI and this fills up the DB drastically. it should be used only for debugging purposes to understand the error / issue better.
Trace_LEVEL should be set to 1 on a production system to make sure only limited logging of messages / steps happens in MONI.
/people/michal.krawczyk2/blog/2005/05/10/xi-i-cannot-see-some-of-my-messages-in-the-sxmbmoni
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I have installed:
EP 6.0 Service pack 2 Patch level 3 Hotfix 7 (6.0.2.3.7)
WebAS 6.20
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On the following system:
Microsoft Windows 2000 Service pack 3
Pentium III 1400 Mhz
2 Gb RAM
During the installation I faced no error messages and the implementation runs without error logs. Unfortunately, the instant messaging does not work. I see the CLP, but the "auto-detect status" is malfunctioning. Online users are shown as offline. Trying to send an instant message there is happening nothing. I did the configurations for the instant messaging as described at help.sap.com:
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2) Configuring Collaboration Services in Collaboration Launch Pad: OK
3) Activating the RTC Session Manager: OK
4) Configure the Groupware Framework: Is Not Used and therefore not configured
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6) Configure Real-Time Collaboration:
ApplicationSharing_ServerName = myhost
ApplicationSharing_ServerPath = streamingserver/servlet/streamingserver
ApplicationSharing_ServerPort = 50000
ApplicationSharing_ServerSecureMode = 1
ApplicationSharing_Version = 1729
When I call the "myhost:50000/streamingserver/servlet/streamingserver" address I get the following output:
URL : /streamingserver/servlet/streamingserver
Server protocol : HTTP/1.1
Server version : 1729
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Did you happen to upgrade J2EE from PL < 19 to PL 19? If so, you may have a problem with the JMS. SAP note 716716 addresses this problem.
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Can not start Instant Message: The user has no SIP Address configured

Hi Experts,
Please provide your valuable suggestions in order to fix the error in collaboration Instant Messaging. We have configured collaborations chat in development system (EP 7.3 SP4) and added the required custom UME attribute named "sip" in System Administrator > System Config > UME Config > User Admin UI tab.
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Hi,
I believe you require SAP_XI_DEVELOPER role for this activity.
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HI There,
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Hi,
On first run Messages asks you for an Apple ID.
It does not have to be linked to iCloud.
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As Apple IDs with these endings are also Valid AIM Screen Names you can use the Messages > Preferences > Accounts pane > + icon under the list to Add them as AIM names.
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Your Apple ID can be used for iMessages.
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Accounts should be able to be Disabled in both the app (Preferences > Accounts) and in System Preferences > Mail, Contacts and Calendars.
If you have an Apple ID that you then linked to iCloud like I did you may have the following:-
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An @me.com name that your were given at the initial launch of iCloud
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Shut down the computer.
Restart it holding down Apple/CMD ( or ⌘)+ALT( ⌥)+P+R Keys until you have heard three Start Up Bongs.
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Your Details should appear at the My Card (Head and Shoulders icon)
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Parse CCM 2012 log for successful TriggerSchedule

Hi All,
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Right now I'm using this code which doesn't seem to accurately capture the successful start or failure to start the TriggerSchedule.
I really appreciate the assistance. I've spent hours looking up Select-String but haven't found the solution.
$trigger = "{00000000-0000-0000-0000-000000000114}"
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Ok, can we put on hold the log parsing and revisit the ReturnValue from the Invoke-WMIMethod on TriggerSchedule?
If I do this:
$server = $env:COMPUTERNAME
$trigger = '{00000000-0000-0000-0000-000000000108}'
$scan = Invoke-WmiMethod -ComputerName $server -Namespace root\ccm -Class sms_client -Name TriggerSchedule $trigger
Here's what I find:
PS C:\Temp> $scan
   TypeName: System.Management.ManagementBaseObject#ROOT\ccm\__PARAMETERS
Name             MemberType Definition
ReturnValue      Property   uint32 ReturnValue {get;set;}
__CLASS          Property   string __CLASS {get;set;}
__DERIVATION     Property   string[] __DERIVATION {get;set;}
__DYNASTY        Property   string __DYNASTY {get;set;}
__GENUS          Property   int __GENUS {get;set;}
__NAMESPACE      Property   string __NAMESPACE {get;set;}
__PATH           Property   string __PATH {get;set;}
__PROPERTY_COUNT Property   int __PROPERTY_COUNT {get;set;}
__RELPATH        Property   string __RELPATH {get;set;}
__SERVER         Property   string __SERVER {get;set;}
__SUPERCLASS     Property   string __SUPERCLASS {get;set;}
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PS C:\Temp> $scan | gm
   TypeName: Microsoft.PowerShell.Commands.MemberDefinition
Name        MemberType Definition
Equals      Method     bool Equals(System.Object obj)
GetHashCode Method     int GetHashCode()
GetType     Method     type GetType()
ToString    Method     string ToString()
Definition Property   string Definition {get;}
MemberType Property   System.Management.Automation.PSMemberTypes MemberType {get;}
Name        Property   string Name {get;}
TypeName    Property   string TypeName {get;}

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Hello Experts,
I have enabled Collaboration link in the masthead of Ajax Framework Page by following the steps mentioned in the link Activating the Link for Launching the Collaboration Launch Pad.
I then activated services for real time collaboration in Ajax Framework Page referring to the link Activating Services for Real-Time Collaboration.
Following this I activated synchronous collaboration service types with the help of Activating Synchronous Collaboration Service Types.
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Hi Saurabh,
Refer this link [http://help.sap.com/saphelp_nw73/helpdata/en/48/01a15984ff4aa5e10000000a421937/frameset.htm] and check thePollingIntervalBasis in NWA depending upon the no. of clients.

Log for Collaboration Instant Messaging

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