Log In Error and Poor Wireless Speed

Hello Forum Members,
I just picked up a EA6500 wireless router today and I am a bit disappointed. I paid $199 for this router because I was hoping to take advantage of of fast N speeds and the advanced features it offers.
When I first logged in to set up the router, I saw an amber exclamation point with a note that read "Updating Linksys Smart Wi-Fi Service". When I put my password in I was met with a "Unexpected Error" message.
Any idea what that means?
Any idea how to fix it?
Also, the firmware updater doesn't work.
Minor issues but I would hope these could be resolved. Now on to the more bothersome issue. Wireless speed is poor. I replaced a WRT160NL router with this one. On my old router using WPA2-Personal (AES) I would see speeds of ~300 Mbps. On my EA6500, I see 120 Mbps. I have checked and double checked all wireless and security settings and don't see anything that looks wrong.
Anyone else see this? Any ideas how to resolve?
Thanks,
garrman
Solved!
Go to Solution.

garrman wrote:
Hi Jibjib,
To say I have cascaded the EA6500 into another router would be inaccurate. I have the VDSL line coming into a 2Wire gateway. I decided not to use the wireless built into the 2Wire because it is wireless G only. The 2Wire gateway is handling the DHCP function. I have disabled the DHCP in the EA6500 so it acts like a switch for wired connections and a wireless access point.
Here is a link to my set up http://www.sbbala.com/uverse/  I used methos 2.
As mentioned above, I had a WRT160NL set up in the exact same configuration and it worked great delivering ~300 Mbps to the next room.
I'm not using the EA6500 in bridge mode as that's not what I am looking to do.
I don't think you would call what I'm doing LAN to LAN. I'm not creating a separate wireless network but rather a wireless access point.
The only changes I made from the stock configuration is to set the EA6500 ip address to 192.168.1.252, renamed both the 2.4 and 5.0 GHz wireless bands and apply WPA2 security. Lastly, I disabled DHCP on the EA6500.
Not sure why this would work on a WRT160NL and not on the EA6500.
Open the first link provided by jlbjlb or click List of common issues with Linksys Wi-Fi and Smart Wi-Fi Routers. I am sure that with that particular link, you can find the information and or suggestions helpful in resolving the type of issue you are having with the router.

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  • New HH5 and Wireless Speed

    Hello All
    Just bought a HH5 and set it up last night.  The wired connections seem fine and I'm connecting at expected speeds of around 66Mbps down and 17.5 up.  However, the wireless speed is poor and giving me only 12Mbps on my Iphone 5 sat right next to the Homehub.  I've tried changing to a fixed channel on 5GHz frequency but to no avail.  Also, for some strange reason the menu in the HH5 states Homehub 4.  I was expecting a firmware update to take place overnight but this didn't happen. So can anyone tell me:
    1. Is there a way to improve the wireless speed?
    2. When do firmware upgrades take place?
    3. Will a firmware upgrade fix the wireless/hub homepage?
    Thank you.

    I suspect you might have been sold a HH4 either in error or by design! As to the wireless speeds there are many, many things that can affect this that BT will only accept wired speeds as being the true speed.  You could be using the HH close to a TV - that has been known to affect wireless speed, microwave ovens (when switched on) can affect wireless speeds. Have you switched off smart wireless on the hub (or something like that). It only uses 3 set frequencies and it could be trying to find the best of a bad bunch of frequencies and failing. Switch it off and select something like channel 13 for the 2.4 GHz band and see if that makes a difference.
    Also search this forum for topics such as "slow wireless speeds" and you will find lots of advice on how to try and overcome it.
    Mistakes and embarrasing goofs in e-mails are only discovered when you've sent them!

  • High latency and poor speed tests lately

    For the past 4-5 days, I've been working with various Verizon techs to resolve a high latency/slow Internet problem.  Their ultimate solution was that they have no idea why it's doing this, and since I can reach a few websites at full speed and their line tests show I'm operating at full provisioning, it's not their problem.  "We can't control traffic outside of our networks."  Well, my results are also showing problems with the Verizon servers, so I would think they should be more concerned.  Most websites, however, exhibit the problem.  So I'm stuck, looking for a better answer than "go away."  Maybe some of you are experiencing a similar problem with latency or sporadic speeds?
    My provisioning is 20M/5M.  I'm in the L.A. area. (In the traceroutes below, I masked Hop 2 for privacy.)
    I've experienced this problem with 2 computers (1 desktop, 1 laptop), both using Ethernet ports; one test using wireless on the laptop.  I've plugged the router directly into the ONT coax to eliminate my house wiring as the culprit.  Westell 9100EM router.
    A few websites seem okay, and speedtest.net results always show provisioning at full speed to the L.A. server, but the problem persists when using the non-L.A. server.  With speakeasy.net, even the L.A. server exhibits the problem.  The latency gets worse as the night goes on, sometimes over 1000ms for some traceroute hops.  In the morning, it seems to be back to normal.
    Thanks for any help....
    Jeff
    Some examples...
    In the past 2 mornings, I've had good results:
    Speed Test (speakeasy.net, Los Angeles): ~ 19798K/4581K
    Speed Test (speedtest.net, Los Angeles): always shows full provisioning ~19.74M, 4.56M, 19ms ping
    Speed Test (speedtest.net, Dallas): ~ 19.81M/4.37M, 49ms ping
    Tracing route to www.l.google.com [74.125.19.104]
    over a maximum of 30 hops:
      1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
      2     8 ms     7 ms     7 ms  xxxx.xxxxx-xxxxx-xxxxx.verizon-gni.net [173.55.xxx.xxx]
      3     8 ms    10 ms     9 ms  G4-0-6-1142.LSANCA-LCR-11.verizon-gni.net [130.81.140.122]
      4    11 ms    53 ms    11 ms  so-4-3-0-0.LAX01-BB-RTR1.verizon-gni.net [130.81.29.244]
      5    13 ms    12 ms    12 ms  0.so-1-2-0.XL3.LAX15.ALTER.NET [152.63.10.133]
      6    12 ms    11 ms    13 ms  0.ge-7-0-0.BR2.LAX15.ALTER.NET [152.63.116.157]
      7     9 ms    12 ms    42 ms  xe-11-0-0.edge1.SanJose3.level3.net [4.68.111.249]
      8    14 ms    12 ms    17 ms  ae-63-60.ebr3.LosAngeles1.Level3.net [4.69.144.52]
      9    21 ms    34 ms    35 ms  ae-2.ebr3.SanJose1.Level3.net [4.69.132.9]
     10    26 ms    19 ms    19 ms  ae-83-83.csw3.SanJose1.Level3.net [4.69.134.234]
     11    21 ms    22 ms    22 ms  ae-3-89.edge1.SanJose1.Level3.net [4.68.18.142]
     12    23 ms    22 ms    23 ms  GOOGLE-INC.edge1.SanJose1.Level3.net [4.79.43.146]
     13    29 ms    34 ms    22 ms  209.85.251.98
     14    20 ms    23 ms    19 ms  nuq04s01-in-f104.1e100.net [74.125.19.104]
    In the past 4-5 evenings, I've had poor results:
    Speed Test (speakeasy.net, Los Angeles): ~ 2441K/194K
    Speed Test (speedtest.net, Los Angeles): always shows full provisioning ~19.74M, 4.56M, 19ms ping
    Speed Test (speedtest.net, Dallas): ~ 8.28M/1.22M, 49ms ping
    Tracing route to www.l.google.com [74.125.19.105]
    over a maximum of 30 hops:
      1    <1 ms    <1 ms    <1 ms  myrouter.home [192.168.1.1]
      2     7 ms     7 ms     7 ms  xxxx.xxxxx-xxxxx-xxx.verizon-gni.net [173.55.xxx.xxx]
      3   531 ms   502 ms   514 ms  G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
      4   519 ms   506 ms   530 ms  so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
      5   563 ms   564 ms   553 ms  0.so-1-2-0.XL4.LAX15.ALTER.NET [152.63.10.125]
      6   577 ms   544 ms   524 ms  0.ge-6-1-0.BR2.LAX15.ALTER.NET [152.63.116.153]
      7   477 ms   469 ms   459 ms  xe-10-1-0.edge1.LosAngeles9.Level3.net [4.68.63.129]
      8    11 ms    17 ms    19 ms  ae-93-90.ebr3.LosAngeles1.Level3.net [4.69.144.244]
      9   515 ms   559 ms   536 ms  ae-2.ebr3.SanJose1.Level3.net [4.69.132.9]
     10    20 ms    19 ms    19 ms  ae-83-83.csw3.SanJose1.Level3.net [4.69.134.234]
     11   524 ms   499 ms   544 ms  ae-3-89.edge1.SanJose1.Level3.net [4.68.18.142]
     12   490 ms   479 ms   464 ms  GOOGLE-INC.edge1.SanJose1.Level3.net [4.79.43.146]
     13    24 ms    22 ms    32 ms  209.85.251.98
     14    23 ms    22 ms   489 ms  nuq04s01-in-f105.1e100.net [74.125.19.105]
    Solved!
    Go to Solution.

    MisterJefferson, your problem looks to be with hop #3. That is a Verizon router just after the gateway router for you. This will need to be addressed by a Verizon Network technician. Your hops to your router and your hop to the gateway look fine. Verizon will need to reboot that second router or re-route your hops.
    Chernabog, yours is more difficult, you dont have any obvious big issue. However you do have a moderate jump at hop number 8. this is off the verizon network and is out on the internet. on one of the ATT routers. Unlikely you are going to be able to do anything about this. And as it is off the Verizon network, there would be nothing verizon could do about it either. Usually though, if it is a router needing rebooting, it will generally self correct after a few days. Or you could be unlucky enough to be going through a system that is overloaded or just plain old. This can be frustraiting. I myself play a lot of online games and if the server is in Washington DC (I'm in California) one of the hops I have to go through is in kentucky with sprintlink and their routers constantly give me a 500ms ping and I havent been able to get it corrected in over 4 years. Something we sometimes have to live with when it is out of our control.
    ====================================================================================
    Error exists between keyboard and chair.

  • E-Commerce Catalog error and log configurator probelm?

    Hello,
    I am trying to browse a B2B shop (http://server:port/b2b/b2b/init.do) in CRM 5.0 and getting following error message:
    The catalog that you have selected is currently unavailable; try again later
    I am using CRM 5.0 System (IDES Client) and basically trying to setup a E-Commerce development environment.
    Following are the steps i have done so far for E-Commerce configuration:
    1. Configured ISADMIN (http://server:port/isauseradm/admin/xcm/init.do).
    1.1 Changed following params for Start->General Application Settings->Customer->isauseradm->isauseradmconfig:
    >> SSLEnabled: false
    >> appinfo: true
    >> show start.jsp: true
    >> AddUserToPartner: true
    >> AcceptExistingUser: true
    1.2 Created a new JCo connection under Start->Components->Customer->jco and entered my back end CRM System details and saved it as CRM_800_JCO. I also did Run Test which was successful.
    1.3 Created a new JCo connection under Start->Application Configurations->Customer and entered following params and saved it with name CRM_800_ISAUSERADMSTD:
    >> Base configuration: isauseradmStandard
    >> default configuration: X
    >> active configuration: X
    >> jcodata: CRM_800_JCO
    >> backendtype: crmdefault
    >> usertype: CRM_Standalone
    >> uidata: default
    2. Configured B2B (http://server:port/b2b/admin/xcm/init.do).
    2.1 Changed following params for Start->General Application Settings->Customer->b2b->b2bconfig:
    >> SSLEnabled: false
    >> appinfo: true
    >> show start.jsp: true
    2.2 Created a new JCo connection under Start->Components->Customer->jco and entered my backend CRM System details and saved it as CRM_800_JCO. I also did Run Test which was successful.
    2.3 Created a new JCo connection under Start->Application Configurations->Customer and entered following params and saved it with name CRM_800_B2BCRMSTD:
    >> Base configuration: b2bcrmstandard
    >> default configuration: X
    >> active configuration: X
    >> jcodata: CRM_800_JCO
    >> usertype: CRM_Standalone
    3. I was really not sure if ShopAdmin config is required or not but i did it. Configured SHOPADMIN (http://server:port/shopadmin/admin/xcm/init.do).
    3.1 Changed following params for Start->General Application Settings->Customer->shopadmin->shopadminconfig:
    >> SSLEnabled: false
    >> appinfo: true
    >> show start.jsp: true
    3.2 Created a new JCo connection under Start->Components->Customer->jco and entered my backend CRM System details and saved it as CRM_800_JCO. I also did Run Test which was successful.
    3.3 Created a new JCo connection under Start->Application Configurations->Customer and entered following params and saved it with name CRM_800_CRMSHOP:
    >> Base configuration: crmshop
    >> default configuration: X
    >> active configuration: X
    >> jcodata: CRM_800_JCO
    4. Restarted CRM J2EE.
    5. Setup TREX 7.0.
    5.1 From TREX Administration, created a new connection (Type A, i.e., using System Number and Application Server Host) for CRM System and also RFC Dest. (sm59) in CRM System.
    5.2 Restarted TREX and connected this connection.
    5.3 Following are the visible column values for this connection in TREX Administration:
    >> Connection Status: <connected>
    >> Configuration Satus: Green
    >> SAP System: CRM
    >> RFC Destination: TREX_DEFAULT
    >> Gateway: local
    >> RfcServer Instances: 1 (no automatic changes)
    >> TREXRfcServer Processes: 1
    >> Workprocesses: 6 (4 DIA, 2BGD)
    5.4 Did a RFC Connection test in CRM System using SM59 which was successful as well.
    5.5 Using Transaction SRMO (Retrieval : Search Server Relation Monitor) in CRM System changed the RFC Destination for Search server ID DRFUZZY (for both I and S type RFC Server destination action) to TREX_DEFAULT. Did a connection test for this and it was successful.
    6. Initiated Replication using transaction COMM_PCAT_IMS_INIT with following params:
    >> Product Catalog: PCSHOP
    >> Variant: VAR_EN
    >> Search Server Relation:  DRFUZZY
    >> Publishing Computer ID:
    >> Allows Parallel Processing:
    >> Publish Documents via HTTP:
    >> Transfer Document Content: X
    >> Package Size of Indexing: 5,000
    >> Processing Existing Indexes: Overwrite Index Only When OK
    >> Behavior when Error Messages Occur: Cancel Variant Replication
    7. Logged into ISADMIN User Config (http://server:port/isauseradm/useradmin/init.do) and created a new user using the option New User and New Contact Person with an existing company of type Sold-To Party and which belongs to the sales area that is linked with PCSHOP Product Catalog (from IDES data).
    Now, when i log into B2B Page (http://server:port/b2b/b2b/init.do) using the newly created user and click on the shop PC4BIZ_EN i get following error message:
    The catalog that you have selected is currently unavailable; try again later
    I also created a new Product Catalog and did the Initial Replication still getting the same above error message.
    Can anyone please tell me what am i missing or what mistake i have done?
    I even restarted CRM System, but the result is still the same.
    Also, how do i check the log files for B2B? I checked the E-Commerce Admin Console (http://server:port/b2b/admin/index.jsp) and clicked on the logging link, but i get the following message:
    Logging is now configured centrally in the J2EE Engine Visual Administrator (server service: Log Configurator)
    How exactly do i configure and what is the right path for B2B Logging in J2EE Visual Administrator? And where will the log files for B2B be stored on the server?
    I would really appreciate (and of course award points) for your help on this.
    thanks and regards,
    Vasu

    Thanks for the Note reference. I will go through it now and try to check the log files.
    And regarding the error message i don't think it could be because of The Catalog variant is not set right in the Shopadmin application as all the values in Shopadmin seem to be correct. Anyhow following are the current values selected for the custom Product Catalog I created:
    Shop Id: ZTEST
    General Information
    --> Usage
    > Business Scenario: Internet Sales B2B
    --> Authorizations
    > Authorization Group: <blank>
    --> User Administration
    > Partner Function Contact Person: 00000015
    > Country Group: <blank>
    --> Billing Documents
    > Display of Billing Documents: No Billing Documents
    --> Store Locator
    > Display Store Locator: <blank>
    Catalog
    --> Product Catalog
    > Catalog Search: <blank>
    > Catalog: ZTEST
    > Catalog Variant: VAR_EN
    > Catalog View: <blank>
    > Hide Internal Catalog: <blank>
    > Controlling Price Determination in the Catalog: via IPC
    > Profile group for pricing related attributes for exchange products: <blank>
    Transactions
    --> General
    > Allow transaction management for other business partners in hierarchy: <blank>
    > Large Documents: Display All Items
    > Document type can be chosen late: <blank>
    > Batch Processing Permitted: <blank>
    > Display product determination information: X
    --> Order
    > Choose Order Types: Order Type
    > Order Type: ISBB
    --> Order Template
    > Order Templates Allowed: X
    > Order Type: ISBB
    --> +Quotations
    > Creating a Quotation: No Quotation
    --> Contracts
    > Contract Determination: <blank>
    --> Contract Negotiations
    > Allow Contract Negotiations: <blank>
    Marketing
    --> Global Product Recommendation
    > Display Global Product Recommendation: <blank>
    --> Personalized Product Recommendation
    > Display Personalized Product Recommendation: <blank>
    --> +Product-Related Proposals +
    > Display Product-Related Proposals: <blank>
    --> +Campaigns +
    > Allow manual entry of campaigns: <blank>
    Auction
    --> Auction
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