Log-In Issue with ActionScript 2 Game

Hi All,
I have created a game is AS2 that is an MMORPG linked to a database and also used with SmartFoxServer Pro.
The game can be accessed at http://www.xkour.com
I have a Log-In system that is hooked to the database that works fine for me and many other people. You enter your username and password, click Log-In, and then enter the game.
Yet for some, after they enter their username and password and click on the "Log-In" button, the game refreshes and takes them back to the Log-In screen, as seen in this video: http://www.youtube.com/watch?v=lRpE3wmHwy4
Does anyone know if this is a coding issue, a server issue (I use SmartFoxServer Pro), or something else?
Any help would be much appreciated! Thank you!

i didn't see a problem registering and logging in but, after that, i saw repeated calls to subtestx.php for no apparent reason.

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