Log in pass word or id not recognized

I have been unable to rent any movies because I keep getting the msg pass word or id not recognized. I have reset the pass word & I still get this msg. My user ID is correct because I get emails back when I reset the password. I have 1st gen ATV. Tried even resetting the ATV. My password is correct because I can access the iTunes store acct information with no problem. Only on the ATV is there a problem. Ready to go to Netflix bx. Been with apple since 1985, but am losing faith in their ATV.

You are not alone. There is already a thread about this here: <http://discussions.apple.com/thread.jspa?threadID=2623277>. Hopefully Apple will get this fixed soon.

Similar Messages

  • Cant update apps. asks for password for another account i had on a dell notebook. either i forgot the pass word or its not taking it. i can download apps,music with present mac note book but not apps. how can i update apps on my mac and iphone 4?

    cant update apps on my mac or iphone4. asks for password for another account i had on a dell notebook. either i forgot the pass word or its not taking it  . i can download apps and music.  how can i update apps on my mac and iphone 4?

    I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
    Before you restore or reset, I would try that first.

  • HT4859 I dropped my phone in the water can not enter pass word couse can not see the screen what can i do??

    I dropped my phone in the water can not enter pass word couse can not see the screen> what can i do?

    You're going to need a new phone unless you are very lucky. Take it to an Apple Store.

  • HT4623 hi after updating my Ipad I added a pass word I could not remember it,it is locked now showing ipad is disabled how can I solve this problem

    how can I reset my pass word??I can not remember it

    Hello salahelbakry
    The only option is to put your iPad into recovery mode and then use iTunes to restore it. If you have a back up in iTunes or iCloud, you can put the at backup back on and it will not bring the passcode back unless it is encrypted.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    Regards,
    -Norm G.

  • Word Starter 2010 not recognized when opening DOCX documents

    When I use Word Starter 2010 to create documents (as .docx) the documents do not recognize Word Starter as the originating application. It is necessary to open Word Starter and then open the .docx document from within Word Starter. I tried to associate
    Word Starter with the document type using the default program tab in the control panel, however default program does not find Word Starter application. Also having problem with Windows Live Mail where mail with .docx attachments are rejected as dangerous file
    types. Running System 7, current on updates - any suggestions??

    These problems were caused by a recent Windows update. Try repairing Office (via Programs & Features > Microsoft Office > Change in the Windows Control Panel).
    Cheers
    Paul Edstein
    [MS MVP - Word]
    Thanks for your help!!!  Going into Control Panel and doing the repair seems to fixed the problem for me.  I realize that it is not your fault that it was broken.   However I have to ask, if Microsoft knew that their Windows update broke certain
    functions or features in Office, then why didn't Microsoft fix the problem rather than having a whole lot of pissed off users who don't understand why Office isn't working anymore?  It would have saved me 90 minutes of looking for solutions (or buying
    one of the "recommended" Office packages--maybe that is why MS is not fixing the problem they created). 
    Happy Holidays!

  • Initial sign on as Data Admin - or any other log on pass word

    I am trying to log on as admin for 1st time. and get an invalid user name or password error. when i go to forum (here) these work fine. Any help you can give will be very much appreciated! thanks.

    My Oracle Support (aka "MetaLink") is Oracle's support site - it is not intended for "trying to use as stand alone to create sql queries". If you mean you need to connect to a database to practice SQL, you will need to install database software and create a database. Pl identify which version of Vista.
    Free database software downloads are available at http://www.oracle.com/technetwork/database/enterprise-edition/downloads/index.html
    HTH
    Srini

  • Event Viewer cannot open the event Log or Custom view. Verify that the Event log service is running or query is too long. The instance name passed was not recognized as valid by a WMI data provider(4201).

    "Event Viewer cannot open the event Log or Custom view. Verify that the Event log service is running or query is too long. The instance name passed was not recognized as valid by a WMI data provider(4201)"
    This error keeps cropping up now and again on most of our domain controllers (OS-2008 AND 2008R2)...Usually a restart fixes the issue however the issue repeats and security logs don't generate.
    Any advice on how to fix this issue permanently would be greatly appreciated.

    Please see this: https://social.technet.microsoft.com/Forums/windows/en-US/95987ca3-a1b2-4da6-95b7-d825d06cdac7/error-code-4201-the-instance-name-passed-was-not-recognized-as-valid-by-a-wmi-data-provider?forum=w7itprosecurity
    You can also try rebuilding the WMI repository: http://blogs.technet.com/b/askperf/archive/2009/04/13/wmi-rebuilding-the-wmi-repository.aspx
    This posting is provided AS IS with no warranties or guarantees , and confers no rights.
    Ahmed MALEK
    My Website Link
    My Linkedin Profile
    My MVP Profile

  • Even with pass word edit, it won't offer up that pass word for a site that does not block PW's.

    I listen to whisperings at solopianoradio.com. This site does not block a log in. I use the app add on to edit pass words and entered this web site and pass word. Firefox will still not act on this entered pass word.

    Don't follow what you are saying. Earlier versions of Firefox remembered and placed pass words for solopiano. When Firefox was updated to the latest ver, Firefox stopped placing pass words for solopiano. I reloaded 3.6.18, but it still does not work. I checked with the site operator. He does not know why I have the problem as no one else has reported this problem.

  • When trying to log in with my primary Apple ID and password, I am continuously asked for my pass word without being able to log in. How can I solve this issue, without creating a new Apple ID?

    When trying to log in with my primary Apple ID and password, I am continuously asked for my pass word without being able to log in. How can I solve this issue, without creating a new Apple ID?

    Chewning wrote:
    I saved some of my music to a Cloud I can't access. Now, they show up as "Purchased" in iTunes, and I'm not given the option of re-downloading OR repurchasing them.
    Music purchased from the iTunes store is not stored in your personal iCloud account, and an iCloud account is not required to redownload them.  You should be able to redownload them as explained here: http://support.apple.com/kb/ht2519.  If you are unable to, contact iTunes store support for assistance by going to https://expresslane.apple.com ; click ‘iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'.

  • I just got my i phone its tell me my log in and pass word are wrong ready to take the phone back, i just got my i phone its tell me my log in and pass word are wrong ready to take the phone back

    I used my I'd and pass word to log in here why can't I on my phone

    Plug the iPhone into a wall outlet, let it charge for half an hour and then try a reboot by holding both the power and home buttons until the apple logo appears.
    If that does not work, take it to an Apple store genius bar to be tested by the technicians.

  • HT1311 I know this is a basic question, however, how do i change my pass word on itunes to stop my kids from automatically buying tunes from the I store... as my card details are already saved they just log in with their ipods and download via my account

    I know this is a basic question, however, how do i change my pass word on itunes to stop my kids from automatically buying tunes from the I store... as my card details are already saved they just log in with their ipods and download via my account

    http://support.apple.com/kb/HE36
    Regards.

  • Iphone not recognizing i'm logged in with same acct.

    I am trying to use my macbook to make calls.  Macbook air is on Yosemite, iphone 5 is on 8.1.  The problem is that when i go into settings-facetime, and try to turn on iphone cellular calls, I get the message "cannot turn on iphone cellular calls - Facetime and icloud must be signed in to the same apple ID to use iphone cellular calls."  I have logged out of and back into both facetime and icloud, done a hard reset on the phone, and still cannot get iphone cellular calls to turn on. Why is my phone not recognizing that I'm signed into both areas with the same account?  Thanks.

    I did multiple times, I'm logged on my iPhone and iPod and sometimes when I get a text the notification disappears as if someone read the text and when I point it out when I tell my friend about it then it stops. One time I didn't say anything to see if it would keep happening and it did and when I called it out again the notifications were normal again all of a sudden.

  • I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available  what do I do

    I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available  what do I do

    Hi, Jennifer.  
    Thank you for visiting Apple Support Communities.  
    I understand that VoiceOver has been activated and you are unable to access your device.  I have done this myself and here are the steps to disable this feature.  
    VoiceOver
    Press the home button three times quickly (formerly "Triple-click home").
    Accessibility Shortcut
    Managing Accessibility features using iTunes
    Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
    In iTunes, select your device.
    From the Summary pane, click > Configure Universal Access in the Options section at the bottom.
    Select the feature you would like to use and click OK.
    Use Accessibility features in iOS
    -Jason H.  

  • I recently spilled liquid on my computer, but it is up and running, it loads and brings me to the safe boot screen where I need to type my password, but It is not recognizing it, help! How do I get passed it or fix it!

    I recently spilled liquid on my computer, but it is up and running, it loads and brings me to the safe boot screen where I need to type my password, but It is not recognizing it, help! How do I get passed it or fix it! I have tried holding the apple key and "s" and then type in the code to reset the password, but my keyboard is not letting me use the numbers or any keys that are accessed by holding shift! Please help me get passed this screen

    Fluids and electronics do not mix.
    You have caused some serious damage to parts of your computer, and likely voided the warranty until Apple completes a repair and re-certifies it.
    Step one is to turn it off and do NOT (did I say do NOT yet?) turn it on again yourself.
    Take it to an Apple store and be prepared for a large repair bill.
    Sorry, but that is the truth.

  • I sign in iclouds  by apple id and pass word .the error say it is apple ud and not icloud  how to sign in for iclouds

    I have downloaded apple store and iclouds when I try to ope iclouds it askes for  user id an pass word . I enter my aple ID and pass word  the message appears that this is your apple account and not icloud . will you tell me how to create icloud  account

    As I already said, you have to create an iCloud account on an iOS device or Mac.  If you don't have one, you can't create and iCloud account. Apple states this on the page you downloaded the iCloud control panel from (iCloud Control Panel 3.1 for Windows), where it says:
    "Note: To create an iCloud account you need an iPhone, iPad, or iPod touch with iOS 5 or later, or a Mac with OS X Lion v10.7.5 or later."

Maybe you are looking for